{
  "name": "ATS Informática",
  "created": "2018-02-15T14:02:29.581Z",
  "intents": [
    {
      "intent": "Rejeicao_501",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-20T20:14:58.241Z",
      "examples": [
        {
          "text": "Pedido de Cancelamento intempestivo (NF-e autorizada a mais de 7 dias)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "nfe autorizada a mais de 24 horas",
          "created": "2018-03-20T20:12:36.124Z",
          "updated": "2018-03-20T20:12:53.514Z"
        },
        {
          "text": "rejeicao 501 pedido de cancelamento intempestivo",
          "created": "2018-03-20T20:14:01.234Z",
          "updated": "2018-03-20T20:14:01.234Z"
        },
        {
          "text": "Prazo de cancelamento superior ao previsto na Legislacao",
          "created": "2018-03-20T20:14:58.241Z",
          "updated": "2018-03-20T20:14:58.241Z"
        },
        {
          "text": "erro 501",
          "created": "2018-03-20T20:11:48.191Z",
          "updated": "2018-03-20T20:11:48.191Z"
        },
        {
          "text": "rejeicao 501",
          "created": "2018-03-20T20:11:55.984Z",
          "updated": "2018-03-20T20:11:55.984Z"
        },
        {
          "text": "pedido de cancelamento fora do prazo",
          "created": "2018-03-20T20:12:19.037Z",
          "updated": "2018-03-20T20:12:19.037Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Vendas_por_cliente",
      "created": "2018-05-25T16:35:47.855Z",
      "updated": "2018-08-23T19:04:44.947Z",
      "examples": [
        {
          "text": "preciso de um relatorio que mostre o total de vendas por cliente",
          "created": "2018-05-25T16:38:44.768Z",
          "updated": "2018-05-25T16:38:44.768Z"
        },
        {
          "text": "existe algum relatorio que apresenta o total de vendas por cliente?",
          "created": "2018-05-25T16:39:06.257Z",
          "updated": "2018-05-25T16:39:06.257Z"
        },
        {
          "text": "faturamento de vendas por cliente",
          "created": "2018-05-25T16:37:35.754Z",
          "updated": "2018-05-25T16:37:35.754Z"
        },
        {
          "text": "como verificar as vendas realizadas por cliente",
          "created": "2018-05-25T16:37:03.536Z",
          "updated": "2018-05-25T16:37:03.536Z"
        },
        {
          "text": "relatorio de vendas por cliente",
          "created": "2018-05-25T16:37:09.592Z",
          "updated": "2018-05-25T16:37:09.592Z"
        },
        {
          "text": "relatorio de produtos que um cliente ja comprou no periodo",
          "created": "2018-08-23T19:04:44.947Z",
          "updated": "2018-08-23T19:04:44.947Z"
        },
        {
          "text": "total de vendas por cliente",
          "created": "2018-05-25T16:38:29.345Z",
          "updated": "2018-05-25T16:38:29.345Z"
        },
        {
          "text": "vendas por cliente",
          "created": "2018-05-25T16:37:16.304Z",
          "updated": "2018-05-25T16:37:16.304Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Reimprimir_recibo_liquidacao",
      "created": "2018-09-19T20:24:53.833Z",
      "updated": "2018-09-19T20:36:23.889Z",
      "examples": [
        {
          "text": "reimprimir recibo de liquidação",
          "created": "2018-09-19T20:36:23.889Z",
          "updated": "2018-09-19T20:36:23.889Z"
        },
        {
          "text": "reimprimir recibo de liquidacao de contas a receber",
          "created": "2018-09-19T20:32:43.541Z",
          "updated": "2018-09-19T20:32:43.541Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_326",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CPF do destinatario ja autorizado para download",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "atualizar_senha_instalacao",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-08-13T10:46:31.531Z",
      "examples": [
        {
          "text": "o sistema da loja expirou e nao conseguem acessar",
          "created": "2018-06-14T18:56:11.135Z",
          "updated": "2018-06-14T18:56:11.135Z"
        },
        {
          "text": "minha senha expirou",
          "created": "2018-08-13T10:46:31.531Z",
          "updated": "2018-08-13T10:46:31.531Z"
        },
        {
          "text": "senha expirou",
          "created": "2018-08-13T10:46:24.086Z",
          "updated": "2018-08-13T10:46:24.086Z"
        },
        {
          "text": "licença expirou",
          "created": "2018-08-13T10:46:18.144Z",
          "updated": "2018-08-13T10:46:18.144Z"
        },
        {
          "text": "senha de instalacao",
          "created": "2018-06-14T18:46:22.859Z",
          "updated": "2018-06-14T18:46:22.859Z"
        },
        {
          "text": "senha de instalacao ira vencer",
          "created": "2018-06-12T18:48:12.119Z",
          "updated": "2018-06-12T18:48:12.119Z"
        },
        {
          "text": "licenca de acesso expirada",
          "created": "2018-06-12T18:47:59.196Z",
          "updated": "2018-06-12T18:47:59.196Z"
        },
        {
          "text": "atualizar a senha de instalacao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "ao acessar o sistema aparece uma mensagem falando que a licenca expirou",
          "created": "2018-06-12T18:47:52.090Z",
          "updated": "2018-06-12T18:47:52.090Z"
        },
        {
          "text": "nao consigo acessar o sistema porque a senha expirou",
          "created": "2018-06-12T18:47:33.297Z",
          "updated": "2018-06-12T18:47:33.297Z"
        },
        {
          "text": "mensagem informa que a senha expirou",
          "created": "2018-06-12T18:47:17.975Z",
          "updated": "2018-06-12T18:47:17.975Z"
        },
        {
          "text": "sistema nao abre porque a senha esta vencida",
          "created": "2018-06-12T18:47:07.001Z",
          "updated": "2018-06-12T18:47:07.001Z"
        },
        {
          "text": "licenca expirou",
          "created": "2018-06-12T18:46:55.565Z",
          "updated": "2018-06-12T18:46:55.565Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_352",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Valor do ICMS Diferido no CST=51 difere do produto Valor ICMS Operacao e percentual diferimento",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_615",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso invalida (Ano menor que 06 ou Ano maior que Ano corrente)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "NOTA_4.0_ATUALIZADA",
      "created": "2018-08-10T20:24:45.817Z",
      "updated": "2018-08-10T20:25:37.622Z",
      "examples": [
        {
          "text": "quero saber se estou com a nota nova",
          "created": "2018-08-10T20:25:20.257Z",
          "updated": "2018-08-10T20:25:20.257Z"
        },
        {
          "text": "quero saber se o sistema ja foi atualizado pra nota 4.0",
          "created": "2018-08-10T20:25:37.622Z",
          "updated": "2018-08-10T20:25:37.622Z"
        },
        {
          "text": "como saber se a minha nota foi atualizada",
          "created": "2018-08-10T20:24:55.309Z",
          "updated": "2018-08-10T20:24:55.309Z"
        },
        {
          "text": "quero saber se meu sistema foi atualizado pra nota 4.0",
          "created": "2018-08-10T20:25:04.871Z",
          "updated": "2018-08-10T20:25:04.871Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_287",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo Municipio do FG - ISSQN: digito invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_538",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do IPI difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_264",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CPF da consulta nao cadastrado como contribuinte na UF",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_770",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e autorizada ha mais de 24 horas.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_anexar_danfe",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "quero anexar o DANFE no XML",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso enviar a nota por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei enviar o DANFE por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "E possivel anexar o DANFE junto ao XML no e-mail da NF-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero mandar a nota por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero mandar o DANFE por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_544",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "IE do Transportador invalida",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_248",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "UF do Recibo diverge da UF autorizadora",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_752",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-21T20:13:32.820Z",
      "examples": [
        {
          "text": "nfc 752",
          "created": "2018-02-21T20:13:21.889Z",
          "updated": "2018-02-21T20:13:21.889Z"
        },
        {
          "text": "rejeicao 752",
          "created": "2018-02-21T20:12:54.941Z",
          "updated": "2018-02-21T20:12:54.941Z"
        },
        {
          "text": "NFC-e com valor total superior ao permitido para destinatario nao identificado (Endereco)[Limite]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "Rejeição: 752 - NFC-e com valor total superior ao permitido para destinatário não identificado (Endereço)",
          "created": "2018-02-21T20:12:47.837Z",
          "updated": "2018-02-21T20:12:47.837Z"
        },
        {
          "text": "nfce 752",
          "created": "2018-02-21T20:13:32.820Z",
          "updated": "2018-02-21T20:13:32.820Z"
        },
        {
          "text": "erro 752",
          "created": "2018-02-21T20:13:04.596Z",
          "updated": "2018-02-21T20:13:04.596Z"
        },
        {
          "text": "nfc-e 752",
          "created": "2018-02-21T20:13:14.299Z",
          "updated": "2018-02-21T20:13:14.299Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nfe_consulta",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "como consulto uma nfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como acesso uma nota que gerei",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso consultar uma nota fiscal eletronica",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_789",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-05-10T20:12:57.649Z",
      "examples": [
        {
          "text": "NFC-e para destinatario contribuinte de ICMS",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "Rejeição 789: NFC-e para destinatário contribuinte de ICMS informação da IE do destinatário.",
          "created": "2018-05-09T19:30:42.926Z",
          "updated": "2018-05-09T19:30:42.926Z"
        },
        {
          "text": "regeicao 789",
          "created": "2018-05-09T19:31:36.985Z",
          "updated": "2018-05-09T19:31:36.985Z"
        },
        {
          "text": "rejeiçao 789",
          "created": "2018-05-09T19:31:43.453Z",
          "updated": "2018-05-09T19:31:43.453Z"
        },
        {
          "text": "erro 789",
          "created": "2018-05-09T19:31:48.386Z",
          "updated": "2018-05-09T19:31:48.386Z"
        },
        {
          "text": "erro pra fazer NFC-e para destinatário contribuinte de ICMS informação da IE do destinatário",
          "created": "2018-05-09T19:33:22.077Z",
          "updated": "2018-05-09T19:33:22.077Z"
        },
        {
          "text": "erro ao fazer nfce: rejeiçao 789",
          "created": "2018-05-09T19:32:14.380Z",
          "updated": "2018-05-09T19:33:56.994Z"
        },
        {
          "text": "problema pra fazer nota de consumidor, erro 789",
          "created": "2018-05-09T19:32:01.468Z",
          "updated": "2018-05-09T19:34:11.137Z"
        },
        {
          "text": "erro pra fazer nfce: NFC-e para destinatário contribuinte de ICMS informação da IE do destinatário.",
          "created": "2018-05-09T19:34:43.686Z",
          "updated": "2018-05-09T19:34:43.686Z"
        },
        {
          "text": "erro na hora de fazer notinha pro cliente rejeiçao 789",
          "created": "2018-05-09T19:35:06.685Z",
          "updated": "2018-05-09T19:35:06.685Z"
        },
        {
          "text": "ero 789",
          "created": "2018-05-09T19:31:53.801Z",
          "updated": "2018-05-09T19:31:53.801Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_511",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Nao e de Operacao com Exterior e Codigo Pais destinatario difere de 1058 (Brasil)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Planilha_para_Contagem",
      "created": "2018-09-05T20:00:23.496Z",
      "updated": "2018-09-05T20:01:45.697Z",
      "examples": [
        {
          "text": "imprimir planilha para contagem",
          "created": "2018-09-05T20:01:45.697Z",
          "updated": "2018-09-05T20:01:45.697Z"
        },
        {
          "text": "como faco para gerar a planilha para contagem",
          "created": "2018-09-05T20:00:36.483Z",
          "updated": "2018-09-05T20:00:36.483Z"
        },
        {
          "text": "preciso da planilha para contar o estoque",
          "created": "2018-09-05T20:00:52.405Z",
          "updated": "2018-09-05T20:00:52.405Z"
        },
        {
          "text": "planilha para contagem",
          "created": "2018-09-05T20:00:58.936Z",
          "updated": "2018-09-05T20:00:58.936Z"
        },
        {
          "text": "onde tiro a lista para contar o estoque",
          "created": "2018-09-05T20:01:17.669Z",
          "updated": "2018-09-05T20:01:17.669Z"
        },
        {
          "text": "imprimir lista para contar o estoque",
          "created": "2018-09-05T20:01:35.443Z",
          "updated": "2018-09-05T20:01:35.443Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "nota_varios_pedidos_pdv",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-09-26T12:36:23.063Z",
      "examples": [
        {
          "text": "Como emitir uma nota de varios PDVs",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir uma nota fiscal de varios pedidos",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir uma nota de varios PDVs",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nota de varios pedidos",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Varios pedidos PDV",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso de incluir 2 pdv em uma nfe",
          "created": "2018-09-26T12:36:23.063Z",
          "updated": "2018-09-26T12:36:23.063Z"
        },
        {
          "text": "Como emitir uma nota fiscal de varios pedidos",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir uma nota fiscal de varios pedidos PDV",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_561",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Mes de Emissao informado na Chave de Acesso difere do Mes de Emissao da NF-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "instalar_reinstalar_sistema",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-04-12T19:41:05.294Z",
      "examples": [
        {
          "text": "Instalacao do sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso atualizar minha versao",
          "created": "2018-04-09T17:20:16.073Z",
          "updated": "2018-04-09T17:20:16.073Z"
        },
        {
          "text": "atualizar versao",
          "created": "2018-04-09T17:20:22.406Z",
          "updated": "2018-04-09T17:20:22.406Z"
        },
        {
          "text": "atualizar o sistema",
          "created": "2018-04-09T17:20:28.261Z",
          "updated": "2018-04-09T17:20:28.261Z"
        },
        {
          "text": "Preciso instalar o sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "instalar certificado",
          "created": "2018-04-12T19:40:56.010Z",
          "updated": "2018-04-12T19:40:56.010Z"
        },
        {
          "text": "Reinstalacao do sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso reinstalar o sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para reinstalar o sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para instalar o sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Instalar o sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "ja instalei o certificado",
          "created": "2018-04-12T19:41:05.294Z",
          "updated": "2018-04-12T19:41:05.294Z"
        },
        {
          "text": "Reinstalar sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como reinstalar o sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como instalar o sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "mensagem_erro_alerta",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Mensagem de erro ou alerta",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_286",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Certificado Transmissor erro no acesso a LCR",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Faturamento_total_pagamento",
      "created": "2018-03-22T19:57:56.278Z",
      "updated": "2018-08-16T16:50:38.489Z",
      "examples": [
        {
          "text": "quero um relatorio que totalize as formas de pagamento",
          "created": "2018-03-22T19:58:56.353Z",
          "updated": "2018-03-22T19:58:56.353Z"
        },
        {
          "text": "quero um relatorio que separe o que eu vendi por forma de pagamento",
          "created": "2018-08-16T16:50:38.489Z",
          "updated": "2018-08-16T16:50:38.489Z"
        },
        {
          "text": "total de formas de pagamento recebido no dia",
          "created": "2018-03-22T20:00:26.150Z",
          "updated": "2018-03-22T20:00:26.150Z"
        },
        {
          "text": "faturamento por pedido com total de formas de pagamento",
          "created": "2018-03-22T20:00:17.092Z",
          "updated": "2018-03-22T20:00:17.092Z"
        },
        {
          "text": "relatorio de faturamento com as formas de pagamento",
          "created": "2018-03-22T19:59:19.508Z",
          "updated": "2018-03-22T19:59:19.508Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "estorno",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Como faco um estorno",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso fazer um estorno",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Me ajuda com estorno",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero fazer um estorno",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao sei fazer um estorno no sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero estornar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "estorno de documentos a receber",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como fazer um estorno",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Modelo",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Duplicidade de NF de Produtor referenciada (IE",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "Duplicidade de NF Modelo 1 referenciada (CNPJ",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "CFOP",
      "created": "2018-03-01T11:22:03.351Z",
      "updated": "2018-04-11T12:50:14.227Z",
      "examples": [
        {
          "text": "Cadastro de CFOP",
          "created": "2018-03-01T11:22:12.324Z",
          "updated": "2018-03-01T11:22:12.324Z"
        },
        {
          "text": "Cadastrar CFOP",
          "created": "2018-03-01T11:22:28.365Z",
          "updated": "2018-03-01T11:22:28.365Z"
        },
        {
          "text": "Necessito cadastrar cfop no sistema",
          "created": "2018-04-11T12:50:14.227Z",
          "updated": "2018-04-11T12:50:14.227Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_617",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso invalida (CNPJ zerado ou digito invalido)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_477",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo do orgao diverge do orgao do primeiro evento do Lote",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_difal_nao_calcula",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "meu difal esta calculando errado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "o que e difal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei o que e difal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "difal saiu errado na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como calcular diferenca de aliquota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "difal nao calculado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O sistema nao esta calculando o DIFAL na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_727",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Operacao com Exterior e UF diferente de EX",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Cobranca_eletronica",
      "created": "2018-04-18T19:57:04.465Z",
      "updated": "2018-04-18T20:02:34.350Z",
      "examples": [
        {
          "text": "gerar boleto para meu cliente pagar no banco",
          "created": "2018-04-18T20:00:47.010Z",
          "updated": "2018-04-18T20:00:47.010Z"
        },
        {
          "text": "arquivo remesa e retorno",
          "created": "2018-04-18T20:00:38.665Z",
          "updated": "2018-04-18T20:00:38.665Z"
        },
        {
          "text": "cobranca eletronica",
          "created": "2018-04-18T20:00:08.273Z",
          "updated": "2018-04-18T20:00:08.273Z"
        },
        {
          "text": "como emitir o boleto para meu cliente",
          "created": "2018-04-18T19:59:26.685Z",
          "updated": "2018-04-18T19:59:26.685Z"
        },
        {
          "text": "emissao de boletos com registro",
          "created": "2018-04-18T20:02:34.350Z",
          "updated": "2018-04-18T20:02:34.350Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "nfe_dev_cupom",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Preciso emitir uma nota fiscal de devolucao de venda do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Devolucao de vendas do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nf-e de devolucao de venda do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nfe de devolucao de venda dos cupons fiscais",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nota fiscal eletronica de devolucao de venda do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": "Devolucao de vendas no ECF"
    },
    {
      "intent": "Altera_cod_municipio",
      "created": "2018-03-09T13:52:22.168Z",
      "updated": "2018-06-08T13:33:09.957Z",
      "examples": [
        {
          "text": "quero alterar o codigo do municipio do cliente",
          "created": "2018-03-09T13:56:33.478Z",
          "updated": "2018-03-09T13:56:33.478Z"
        },
        {
          "text": "como alterar o codigo de municipio de uma cidade",
          "created": "2018-03-09T13:52:38.112Z",
          "updated": "2018-03-09T13:52:38.112Z"
        },
        {
          "text": "como corrigir o codigo da cidade",
          "created": "2018-03-09T13:56:21.399Z",
          "updated": "2018-03-09T13:56:21.399Z"
        },
        {
          "text": "alterar codigo municipio",
          "created": "2018-03-09T13:53:50.884Z",
          "updated": "2018-03-09T13:53:50.884Z"
        },
        {
          "text": "alterar cod mun",
          "created": "2018-03-09T13:55:44.974Z",
          "updated": "2018-03-09T13:55:44.974Z"
        },
        {
          "text": "codigo da cidade invalido",
          "created": "2018-03-09T13:55:51.750Z",
          "updated": "2018-03-09T13:55:51.750Z"
        },
        {
          "text": "codigo ibge",
          "created": "2018-06-08T13:33:09.957Z",
          "updated": "2018-06-08T13:33:09.957Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "nfe_cancelamento_nota",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-06-15T12:29:30.064Z",
      "examples": [
        {
          "text": "quero cancelar uma nota eletronica",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como faço o cancelamento de nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como realizar o cancelamento da nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "erro ao cancelar uma ntoa",
          "created": "2018-05-09T20:28:20.864Z",
          "updated": "2018-05-09T20:28:20.864Z"
        },
        {
          "text": "cancelar nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero cancelar uma nfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero deletar uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "deletar nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero excluir nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "excluir nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso excluir uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cancelar nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como desfaturar uma nota fiscal avista",
          "created": "2018-06-15T12:29:30.064Z",
          "updated": "2018-06-15T12:29:30.064Z"
        },
        {
          "text": "problema para cancelar uma nota",
          "created": "2018-05-09T20:28:00.209Z",
          "updated": "2018-05-09T20:28:00.209Z"
        },
        {
          "text": "quero excluir uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu cancelo uma NF",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como cancela a nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como cancelar uma nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "eliminar nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "problema para cancelar um faturamento",
          "created": "2018-05-09T20:28:10.750Z",
          "updated": "2018-05-09T20:28:10.750Z"
        },
        {
          "text": "erro na hora de cancelar uma nota",
          "created": "2018-05-09T20:28:31.610Z",
          "updated": "2018-05-09T20:28:31.610Z"
        },
        {
          "text": "quero cancelar uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como cancela uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Alterar_numeracao_nfe",
      "created": "2018-02-21T13:20:27.885Z",
      "updated": "2018-02-26T20:27:14.857Z",
      "examples": [
        {
          "text": "como alterar o numero da nfe",
          "created": "2018-02-21T13:20:51.134Z",
          "updated": "2018-02-21T13:20:51.134Z"
        },
        {
          "text": "Como alterar o numero da nota fiscal eletronica",
          "created": "2018-02-21T13:20:39.089Z",
          "updated": "2018-02-21T13:20:43.678Z"
        },
        {
          "text": "como mudar a sequencia de numeracao da nota",
          "created": "2018-02-21T13:21:44.188Z",
          "updated": "2018-02-21T13:21:44.188Z"
        },
        {
          "text": "numero sequencial nf",
          "created": "2018-02-26T20:27:14.857Z",
          "updated": "2018-02-26T20:27:14.857Z"
        },
        {
          "text": "como mudar a sequencia da nfe",
          "created": "2018-02-21T13:22:03.612Z",
          "updated": "2018-02-21T13:22:03.612Z"
        },
        {
          "text": "alterar o numero de sequencia da nota",
          "created": "2018-02-21T13:21:27.740Z",
          "updated": "2018-02-21T13:21:27.740Z"
        },
        {
          "text": "quero mudar a numeracao da nota",
          "created": "2018-02-21T13:22:13.040Z",
          "updated": "2018-02-21T13:22:13.040Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_510",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Operacao com Exterior e Codigo Pais destinatario e 1058 (Brasil) ou nao informado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_365",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total de outras retenc�es difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_591",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informado CSOSN para emissor que nao e do Simples Nacional (CRT diferente de 1)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_685",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do Valor Aproximado dos Tributos difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_255",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e complementar possui mais de uma NF referenciada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rec_estorno_predatado",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Estorno da liquidacao pre-datado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estorno da liquidacao pre datado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para estornar uma liquidacao feita na rotina pre-datado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para estornar uma liquidacao feita na rotina pre datado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso estornar a liquidacao com pre datado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estorno pré-datados",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso estornar a liquidacao com pre-datado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "estorno pre datados",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estorno pre-datados",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_505",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Data de Entrada/Saida anterior ao permitido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_791",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-05-09T19:25:16.600Z",
      "examples": [
        {
          "text": "erro ao faturar nfe indicaçao de destinatario isento de IE",
          "created": "2018-05-09T19:09:47.719Z",
          "updated": "2018-05-09T19:09:47.719Z"
        },
        {
          "text": "Rejeição 791: NF-e com indicação de destinatário isento de IE, com a informação da IE do destinatário.",
          "created": "2018-05-09T19:09:23.781Z",
          "updated": "2018-05-09T19:09:23.781Z"
        },
        {
          "text": "NF-e com indicacao de destinatario isento de IE",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "ero 791",
          "created": "2018-05-09T19:10:11.455Z",
          "updated": "2018-05-09T19:10:11.455Z"
        },
        {
          "text": "erro de  indicação de destinatário isento de IE, com a informação da IE do destinatário",
          "created": "2018-05-09T19:10:07.163Z",
          "updated": "2018-05-09T19:10:07.163Z"
        },
        {
          "text": "erro de indicação de destinatário isento de IE",
          "created": "2018-05-09T19:09:56.208Z",
          "updated": "2018-05-09T19:09:56.208Z"
        },
        {
          "text": "rejeiçao 791",
          "created": "2018-05-09T19:10:20.171Z",
          "updated": "2018-05-09T19:10:20.171Z"
        },
        {
          "text": "erro 791",
          "created": "2018-05-09T19:10:29.759Z",
          "updated": "2018-05-09T19:10:29.759Z"
        },
        {
          "text": "regeiçao 791",
          "created": "2018-05-09T19:25:16.600Z",
          "updated": "2018-05-09T19:25:16.600Z"
        },
        {
          "text": "poblema pra fazer nota rejeicao 791",
          "created": "2018-05-09T19:11:12.927Z",
          "updated": "2018-05-09T19:11:12.927Z"
        },
        {
          "text": "problema na nota 791",
          "created": "2018-05-09T19:10:49.807Z",
          "updated": "2018-05-09T19:10:49.807Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_201",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-03T20:08:48.434Z",
      "examples": [
        {
          "text": "inutilizacao ultrapassou o limite",
          "created": "2018-04-03T20:08:31.981Z",
          "updated": "2018-04-03T20:08:31.981Z"
        },
        {
          "text": "nao consigo inutilizar as notas sistema fala que ultrapassou o limite",
          "created": "2018-04-03T20:08:48.434Z",
          "updated": "2018-04-03T20:08:48.434Z"
        },
        {
          "text": "Numero maximo de numeracao a inutilizar ultrapassou o limite",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:03:35.822Z"
        },
        {
          "text": "erro 201",
          "created": "2018-04-03T20:07:10.760Z",
          "updated": "2018-04-03T20:07:10.760Z"
        },
        {
          "text": "rejeicao 201",
          "created": "2018-04-03T20:07:16.037Z",
          "updated": "2018-04-03T20:07:16.037Z"
        },
        {
          "text": "inutilizar mais de 10000 notas",
          "created": "2018-04-03T20:07:26.356Z",
          "updated": "2018-04-03T20:07:26.356Z"
        },
        {
          "text": "quando vou inutilizar mais de 10000 notas o sistema apresenta rejeicao 201",
          "created": "2018-04-03T20:07:45.831Z",
          "updated": "2018-04-03T20:07:45.831Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_218",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-10T20:18:30.039Z",
      "examples": [
        {
          "text": "rejeicao 218",
          "created": "2018-04-10T20:17:46.626Z",
          "updated": "2018-04-10T20:17:46.626Z"
        },
        {
          "text": "nota ja cancelada na sefaz",
          "created": "2018-04-10T20:17:55.002Z",
          "updated": "2018-04-10T20:17:55.002Z"
        },
        {
          "text": "nota ja cancelada",
          "created": "2018-04-10T20:18:06.633Z",
          "updated": "2018-04-10T20:18:06.633Z"
        },
        {
          "text": "ao tentar emitir a nota o sistema informa que este numero ja foi cancelado",
          "created": "2018-04-10T20:18:21.048Z",
          "updated": "2018-04-10T20:18:21.048Z"
        },
        {
          "text": "nf ja foi cancelada",
          "created": "2018-04-10T20:18:30.039Z",
          "updated": "2018-04-10T20:18:30.039Z"
        },
        {
          "text": "erro 218",
          "created": "2018-04-10T20:17:38.080Z",
          "updated": "2018-04-10T20:17:38.080Z"
        },
        {
          "text": "NF-e ja esta cancelada na base de dados da SEFAZ [nRec:999999999999999]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_301",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-27T12:49:57.541Z",
      "examples": [
        {
          "text": "uso denegado 301",
          "created": "2018-02-27T12:49:48.696Z",
          "updated": "2018-02-27T12:49:48.696Z"
        },
        {
          "text": "rejeição 301",
          "created": "2018-02-27T12:49:33.584Z",
          "updated": "2018-02-27T12:49:33.584Z"
        },
        {
          "text": "erro 301",
          "created": "2018-02-27T12:49:38.796Z",
          "updated": "2018-02-27T12:49:38.796Z"
        },
        {
          "text": "Uso Denegado: Irregularidade fiscal do emitente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeicao 301",
          "created": "2018-02-27T12:49:27.352Z",
          "updated": "2018-02-27T12:49:27.352Z"
        },
        {
          "text": "Irregularidade fiscal do emitente",
          "created": "2018-02-27T12:49:11.659Z",
          "updated": "2018-02-27T12:49:11.659Z"
        },
        {
          "text": "denegado 301",
          "created": "2018-02-27T12:49:57.541Z",
          "updated": "2018-02-27T12:49:57.541Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Pedido",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com dados de compras (Empenho",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_508",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-21T15:01:42.660Z",
      "examples": [
        {
          "text": "508 CST incompatível na operação com Não Contribuinte",
          "created": "2018-02-21T15:01:07.430Z",
          "updated": "2018-02-21T15:01:07.430Z"
        },
        {
          "text": "erro nf-e 508",
          "created": "2018-02-21T15:01:23.882Z",
          "updated": "2018-02-21T15:01:23.882Z"
        },
        {
          "text": "erro nfe 508",
          "created": "2018-02-21T15:01:17.790Z",
          "updated": "2018-02-21T15:01:17.790Z"
        },
        {
          "text": "CST incompativel na operacao com nao Contribuinte",
          "created": "2018-02-21T15:00:58.109Z",
          "updated": "2018-02-21T15:00:58.109Z"
        },
        {
          "text": "CST incompatível na operação com Não Contribuinte",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-21T15:00:40.960Z"
        },
        {
          "text": "erro 508",
          "created": "2018-02-21T15:01:42.660Z",
          "updated": "2018-02-21T15:01:42.660Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_551",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "IE da NF referenciada de produtor invalido.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_620",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso difere da existente em BD",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nfe_emissao",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-07-09T18:05:09.637Z",
      "examples": [
        {
          "text": "como faço uma emissão de nota fiscal de produtos",
          "created": "2018-07-09T18:05:09.637Z",
          "updated": "2018-07-09T18:05:09.637Z"
        },
        {
          "text": "nota nao foi gerada",
          "created": "2018-04-06T20:58:08.854Z",
          "updated": "2018-04-06T20:58:08.854Z"
        },
        {
          "text": "como emito nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como emito minhas notas fiscais",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "suporte para emitir nfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "não sei emitir uma nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como emito as notas",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nf nao foi gerada",
          "created": "2018-04-06T20:58:14.726Z",
          "updated": "2018-04-06T20:58:14.726Z"
        },
        {
          "text": "Como emitir uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como emitir uma nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao consigo faturar um nfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Não consigo emitir uma nota",
          "created": "2018-03-16T14:09:17.640Z",
          "updated": "2018-03-16T14:09:17.640Z"
        },
        {
          "text": "quero emitir uma nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso emitir uma nfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei emitir danfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "emitir nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como que faz a emissão de uma nfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao consigo faturar uma nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como faço para gerar uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como crio uma nota fiscal eletronica",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao consigo faturar uma NF-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_507",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "O CNPJ do destinatario/remetente nao deve ser informado em operacao com o exterior",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_738",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com grupo de Armamentos",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Entrada_contas_pagar_simples",
      "created": "2018-04-09T20:50:31.409Z",
      "updated": "2018-04-09T20:52:26.801Z",
      "examples": [
        {
          "text": "entrada de contas a pagar simples",
          "created": "2018-04-09T20:51:20.892Z",
          "updated": "2018-04-09T20:51:20.892Z"
        },
        {
          "text": "lancar contas a pagar para meu fornecedor",
          "created": "2018-04-09T20:51:29.733Z",
          "updated": "2018-04-09T20:51:29.733Z"
        },
        {
          "text": "documento a pagar avulso",
          "created": "2018-04-09T20:52:16.982Z",
          "updated": "2018-04-09T20:52:16.982Z"
        },
        {
          "text": "entrada de documento a pagar",
          "created": "2018-04-09T20:52:01.689Z",
          "updated": "2018-04-09T20:52:01.689Z"
        },
        {
          "text": "documento a pagar simples",
          "created": "2018-04-09T20:52:10.513Z",
          "updated": "2018-04-09T20:52:10.513Z"
        },
        {
          "text": "contas a pagar simples",
          "created": "2018-04-09T20:51:55.067Z",
          "updated": "2018-04-09T20:51:55.067Z"
        },
        {
          "text": "como lancar um documento a pagar",
          "created": "2018-04-09T20:51:08.560Z",
          "updated": "2018-04-09T20:51:08.560Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_485",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:08:11.390Z",
      "examples": [
        {
          "text": "Duplicidade de numeracao do EPEC (Modelo, CNPJ, Serie e Número)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:08:11.390Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_560",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ base do emitente difere do CNPJ base da primeira NF-e do lote recebido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_324",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ do destinatario ja autorizado para download",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_207",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-23T20:05:41.553Z",
      "examples": [
        {
          "text": "erro 207",
          "created": "2018-03-23T20:04:46.800Z",
          "updated": "2018-03-23T20:04:46.800Z"
        },
        {
          "text": "CNPJ do emitente invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeicao 207",
          "created": "2018-03-23T20:04:53.149Z",
          "updated": "2018-03-23T20:04:53.149Z"
        },
        {
          "text": "ao emitir uma nota o sistema informa que o cnpj do emitente e invalido",
          "created": "2018-03-23T20:05:08.081Z",
          "updated": "2018-03-23T20:05:08.081Z"
        },
        {
          "text": "rejeicao 207 - cnpj do emitente invalido",
          "created": "2018-03-23T20:05:30.817Z",
          "updated": "2018-03-23T20:05:30.817Z"
        },
        {
          "text": "como corrigir o cnpj do emitente invalido",
          "created": "2018-03-23T20:05:41.553Z",
          "updated": "2018-03-23T20:05:41.553Z"
        }
      ],
      "description": null
    },
    {
      "intent": "reducaoz_pendente",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "A reducao z esta pendente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O que eu faco quando a reducao z esta pendente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Reducao Z pendente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha reducao z esta pendente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir reducao z pendente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Caixa com reducao z pendente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_594",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:10:37.789Z",
      "examples": [
        {
          "text": "O numero de sequencia do evento informado e maior que o permitido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:10:37.789Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_509",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informado codigo de municipio diferente de �9999999� para operacao com o exterior",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_283",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Certificado Transmissor - erro Cadeia de Certificacao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_515",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo Municipio do Local de Entrega deve ser 9999999 para UF entrega = EX",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Cadastro_CST",
      "created": "2018-03-22T19:38:25.173Z",
      "updated": "2018-06-01T20:03:43.184Z",
      "examples": [
        {
          "text": "qual o lugar pra fazer o cadsatro de cst",
          "created": "2018-05-09T20:32:39.572Z",
          "updated": "2018-05-09T20:32:39.572Z"
        },
        {
          "text": "qual o lugar ra fazer o cadastro de cst",
          "created": "2018-05-09T20:33:00.701Z",
          "updated": "2018-05-09T20:33:00.701Z"
        },
        {
          "text": "como realizar um cst",
          "created": "2018-05-09T20:33:16.456Z",
          "updated": "2018-05-09T20:33:16.456Z"
        },
        {
          "text": "codigo de situacao tributaria esta incorreto",
          "created": "2018-06-01T20:03:43.184Z",
          "updated": "2018-06-01T20:03:43.184Z"
        },
        {
          "text": "quero cadastrar o codigo de susbstituicao tributaria",
          "created": "2018-03-22T19:46:14.278Z",
          "updated": "2018-03-22T19:46:14.278Z"
        },
        {
          "text": "como e feito o cadastro de cst",
          "created": "2018-03-22T19:46:55.766Z",
          "updated": "2018-03-22T19:46:55.766Z"
        },
        {
          "text": "onde cadastro um cst",
          "created": "2018-03-22T19:46:19.324Z",
          "updated": "2018-03-22T19:46:19.324Z"
        },
        {
          "text": "preciso incluir um cst no sistema",
          "created": "2018-03-22T19:46:27.855Z",
          "updated": "2018-03-22T19:46:27.855Z"
        },
        {
          "text": "estou querendo cadastrar um cst e não sei como",
          "created": "2018-05-09T20:31:53.657Z",
          "updated": "2018-05-09T20:31:53.657Z"
        },
        {
          "text": "qual o lugar de cadastrar um cst",
          "created": "2018-05-09T20:32:09.044Z",
          "updated": "2018-05-09T20:32:09.044Z"
        },
        {
          "text": "como cadastrar um cst",
          "created": "2018-03-22T19:45:54.724Z",
          "updated": "2018-03-22T19:45:54.724Z"
        },
        {
          "text": "cadastro de cst",
          "created": "2018-03-22T19:45:59.210Z",
          "updated": "2018-03-22T19:45:59.210Z"
        },
        {
          "text": "quero cadastrar um cst",
          "created": "2018-03-22T19:46:03.802Z",
          "updated": "2018-03-22T19:46:03.802Z"
        },
        {
          "text": "cadatro de cst",
          "created": "2018-05-09T20:32:24.101Z",
          "updated": "2018-05-09T20:32:24.101Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "ecf_venda",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Nao sei vender no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como eu faco uma venda no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Venda no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero fazer uma venda no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Me ajuda a vender no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero vender no ecf e nao sei",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como emitir um cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como faço para emitir um cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao sei fazer uma venda no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero fazer venda no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como vender no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como emitir um cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como realizar uma venda no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_595",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Obrigatoria a informacao da justificativa do evento.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_504",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Data de Entrada/Saida posterior ao permitido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_625",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Inscricao SUFRAMA deve ser informada na venda com isencao para ZFM",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Ativar_desativar_cliente",
      "created": "2018-08-13T18:48:52.046Z",
      "updated": "2018-08-13T19:17:51.572Z",
      "examples": [
        {
          "text": "como ativar um cadastro de cliente desativado",
          "created": "2018-08-13T19:16:54.398Z",
          "updated": "2018-08-13T19:16:54.398Z"
        },
        {
          "text": "como ativar e desativar cliente",
          "created": "2018-08-13T18:53:27.018Z",
          "updated": "2018-08-13T18:53:27.018Z"
        },
        {
          "text": "como desativar um cadastro de cliente",
          "created": "2018-08-13T19:17:05.457Z",
          "updated": "2018-08-13T19:17:05.457Z"
        },
        {
          "text": "cadastro de cliente esta desativado e eu desejo utilizar",
          "created": "2018-08-13T19:17:19.145Z",
          "updated": "2018-08-13T19:17:19.145Z"
        },
        {
          "text": "sistema fala que o cadastro do cliente esta desativado",
          "created": "2018-08-13T19:17:37.663Z",
          "updated": "2018-08-13T19:17:37.663Z"
        },
        {
          "text": "preciso ativar o cadastro do cliente",
          "created": "2018-08-13T19:17:44.179Z",
          "updated": "2018-08-13T19:17:44.179Z"
        },
        {
          "text": "quero desativar um cadastro de cliente",
          "created": "2018-08-13T19:17:51.572Z",
          "updated": "2018-08-13T19:17:51.572Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "nota_informa_lote",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "quero fazer o lote do produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei informar o lote do produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como informo o lote do produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero inserir o lote do produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "lote do produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como informo lote na emissao da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como informar lote",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "informo o lote do produto e nao da certo",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso informar o lote do produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Sistema nao deixa eu informar o lote do produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao consigo informar o lote do produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao e possivel informar o lote do produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_742",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com grupo do IPI",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_622",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "IE emitente nao vinculada ao CPF",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_700",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Mensagem de Lote versao 3.xx. Enviar para o Web Service nfeAutorizacao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_330",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informar o Valor da AFRMM na importacao por via maritima",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_679",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Modelo da NF-e referenciada diferente de 55",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_572",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Erro Atributo ID do evento nao corresponde a concatenacao dos campos (�ID� + tpEvento + chNFe + nSeqEvento)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_558",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Data de entrada em contingencia posterior a data de recebimento.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_567",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Falha no schema XML - versao informada na versaoDados do SOAPHeader diverge da versao do lote de NF-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Permissao_preco_PDV",
      "created": "2018-07-19T20:49:21.139Z",
      "updated": "2018-07-19T21:03:01.690Z",
      "examples": [
        {
          "text": "como faco pra mudar o preco do produto no pedido",
          "created": "2018-07-19T21:03:01.690Z",
          "updated": "2018-07-19T21:03:01.690Z"
        },
        {
          "text": "nao consigo alterar o preco do produto no pdv",
          "created": "2018-07-19T21:02:25.028Z",
          "updated": "2018-07-19T21:02:25.028Z"
        },
        {
          "text": "usuario nao consegue alterar o preco do produto no pdv",
          "created": "2018-07-19T21:01:00.714Z",
          "updated": "2018-07-19T21:01:00.714Z"
        },
        {
          "text": "quero dar permissao pro usuario alterar o preco",
          "created": "2018-07-19T21:02:02.509Z",
          "updated": "2018-07-19T21:02:02.509Z"
        },
        {
          "text": "dar permissao pro usuario alterar o preco",
          "created": "2018-07-19T21:01:19.545Z",
          "updated": "2018-07-19T21:01:19.545Z"
        },
        {
          "text": "alterar preco do produto no pdv",
          "created": "2018-07-19T21:01:06.164Z",
          "updated": "2018-07-19T21:01:06.164Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_795",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do ICMS desonerado difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_251",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-08T20:00:09.854Z",
      "examples": [
        {
          "text": "suframa",
          "created": "2018-03-08T19:59:09.644Z",
          "updated": "2018-03-08T19:59:09.644Z"
        },
        {
          "text": "UF/Municipio destinatario nao pertence a SUFRAMA",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "uf do destinatario nao pertence a suframa",
          "created": "2018-03-08T19:59:24.809Z",
          "updated": "2018-03-08T19:59:24.809Z"
        },
        {
          "text": "rejeicao 251",
          "created": "2018-03-08T19:59:38.021Z",
          "updated": "2018-03-08T19:59:38.021Z"
        },
        {
          "text": "erro 251",
          "created": "2018-03-08T19:59:41.377Z",
          "updated": "2018-03-08T19:59:41.377Z"
        },
        {
          "text": "erro suframa",
          "created": "2018-03-08T19:59:47.540Z",
          "updated": "2018-03-08T19:59:47.540Z"
        },
        {
          "text": "ao emitir uma nota ocorreu um erro de suframa",
          "created": "2018-03-08T20:00:01.068Z",
          "updated": "2018-03-08T20:00:01.068Z"
        },
        {
          "text": "cliente nao pertence a suframa",
          "created": "2018-03-08T20:00:09.854Z",
          "updated": "2018-03-08T20:00:09.854Z"
        }
      ],
      "description": null
    },
    {
      "intent": "csosn_nao_cfop",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Preciso amarrar o CSOSN ao CFOP",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "CSOSN nao cadastrado para o CFOP",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para amarrar o CFOP ao CSOSN",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faz para amarrar o CFOP ou CSOSN",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para amarrar o csosn ao cfop",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "CFOP nao cadastrado para o csosn",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Amarrar o cfop ao csosn",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Amarrar o csosn ao cfop",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso amarrar o CFOP ao CSOSN",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_537",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do Desconto difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_706",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e para operacao de entrada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_568",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Falha no schema XML - inexiste atributo versao na tag raiz do lote de NF-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_765",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Lote so podera conter NF-e ou NFC-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_240",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Cancelamento/Inutilizacao - Irregularidade Fiscal do Emitente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_731",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de operacao com Exterior e idDest <> 3",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Comunicacao_webiservice",
      "created": "2018-03-28T13:58:36.750Z",
      "updated": "2018-03-28T16:25:52.760Z",
      "examples": [
        {
          "text": "erro de comunicacao webservice",
          "created": "2018-03-28T14:28:54.593Z",
          "updated": "2018-03-28T14:28:54.593Z"
        },
        {
          "text": "problema ao atualizar senha de instalacao",
          "created": "2018-03-28T14:00:16.112Z",
          "updated": "2018-03-28T14:00:16.112Z"
        },
        {
          "text": "aparece erro quando vou atualizar a senha do sistema",
          "created": "2018-03-28T14:00:35.305Z",
          "updated": "2018-03-28T14:00:35.305Z"
        },
        {
          "text": "ao atualizar a senha do sistema aparece um erro de comunicacao",
          "created": "2018-03-28T13:59:39.754Z",
          "updated": "2018-03-28T13:59:39.754Z"
        },
        {
          "text": "quero atualizar a senha do sistema mas nao consigo",
          "created": "2018-03-28T14:00:43.419Z",
          "updated": "2018-03-28T14:00:43.419Z"
        },
        {
          "text": "nao consigo atualizar minha senha",
          "created": "2018-03-28T13:58:44.779Z",
          "updated": "2018-03-28T13:58:44.779Z"
        },
        {
          "text": "senha de instalacao nao atualizada",
          "created": "2018-03-28T14:00:22.946Z",
          "updated": "2018-03-28T14:00:22.946Z"
        },
        {
          "text": "erro de webiservice ao logar no sistema",
          "created": "2018-03-28T14:00:55.078Z",
          "updated": "2018-03-28T14:00:55.078Z"
        },
        {
          "text": "erro ao atualizar senha",
          "created": "2018-03-28T16:25:52.760Z",
          "updated": "2018-03-28T16:25:52.760Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_564",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do Produto / Servico difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf_desconto_venda",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "quero dar desconto na venda",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "desconto venda ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como dar desconto na venda",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei dar desconto na venda",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero dar desconto em uma venda no caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_755",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com dados de Retencao do ICMS no Transporte",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_490",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CPF informado invalido (DV ou zeros)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_331",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informar o CNPJ do adquirente ou do encomendante nesta forma de importacao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_209",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-05-08T20:11:29.677Z",
      "examples": [
        {
          "text": "rejeicao 209",
          "created": "2018-03-23T20:16:44.580Z",
          "updated": "2018-03-23T20:16:44.580Z"
        },
        {
          "text": "IE do emitente invalida",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "IE da empresa invalido",
          "created": "2018-03-23T20:19:27.233Z",
          "updated": "2018-03-23T20:19:27.233Z"
        },
        {
          "text": "como corrigir o erro de inscricao estadual da empresa",
          "created": "2018-03-23T20:19:13.463Z",
          "updated": "2018-03-23T20:19:13.463Z"
        },
        {
          "text": "inscricao estadual da empresa esta invalida",
          "created": "2018-03-23T20:18:34.045Z",
          "updated": "2018-03-23T20:18:34.045Z"
        },
        {
          "text": "erro 209",
          "created": "2018-03-23T20:16:38.510Z",
          "updated": "2018-03-23T20:16:38.510Z"
        },
        {
          "text": "Rejeicao 209: IE do emitente inválida",
          "created": "2018-05-08T20:11:10.290Z",
          "updated": "2018-05-08T20:11:10.290Z"
        },
        {
          "text": "ie invalida",
          "created": "2018-05-08T20:11:29.677Z",
          "updated": "2018-05-08T20:11:29.677Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_535",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do Frete difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "NFE-Tp.Operacao-disponivel",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Tipo de operação não aparece para emissão de NF-E",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Tipo de operacao nao aparece para emissao de NFE",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O tipo de operacao nao aparece na digitacao e emissao de NFE",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "A operacao nao aparece na emissao da nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "A operacao nao aparece na emissao da NFE",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O tipo de operacao nao e apresentando na emissao da nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O tipo de operacao nao e apresentando na NF-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O tipo de operacao nao e apresentando na NFE",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_231",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-12T19:51:52.953Z",
      "examples": [
        {
          "text": "inscrição estadual do emitente nao vinculadao ao cnpj",
          "created": "2018-03-12T19:51:35.448Z",
          "updated": "2018-03-12T19:51:35.448Z"
        },
        {
          "text": "rejeicao 231",
          "created": "2018-03-12T19:51:03.219Z",
          "updated": "2018-03-12T19:51:03.219Z"
        },
        {
          "text": "rejeicao 231: IE do emitente nao vinculada ao CNPJ",
          "created": "2018-03-12T19:51:21.636Z",
          "updated": "2018-03-12T19:51:21.636Z"
        },
        {
          "text": "rejeicao de ie nao vinculada ao cnpj do emitente",
          "created": "2018-03-12T19:51:52.953Z",
          "updated": "2018-03-12T19:51:52.953Z"
        },
        {
          "text": "erro 231",
          "created": "2018-03-12T19:50:57.900Z",
          "updated": "2018-03-12T19:50:57.900Z"
        },
        {
          "text": "IE do emitente nao vinculada ao CNPJ",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Envio_de_email",
      "created": "2018-04-20T18:59:35.975Z",
      "updated": "2018-08-17T17:42:24.203Z",
      "examples": [
        {
          "text": "os xmls das nfes não estão indo automaticamente para os meus clientes",
          "created": "2018-08-17T17:42:24.203Z",
          "updated": "2018-08-17T17:42:24.203Z"
        },
        {
          "text": "envio de email no resulth",
          "created": "2018-04-20T19:54:27.676Z",
          "updated": "2018-04-20T19:54:27.676Z"
        },
        {
          "text": "como configurar o envio de email",
          "created": "2018-04-20T19:54:01.497Z",
          "updated": "2018-04-20T19:54:01.497Z"
        },
        {
          "text": "enviar a nota por email para o cliente",
          "created": "2018-04-20T19:54:20.820Z",
          "updated": "2018-04-20T19:54:20.820Z"
        },
        {
          "text": "meu sistema parou de enviar email",
          "created": "2018-04-20T19:54:38.686Z",
          "updated": "2018-04-20T19:54:38.686Z"
        },
        {
          "text": "meu sistema nao esta enviando email",
          "created": "2018-04-20T19:54:12.577Z",
          "updated": "2018-04-20T19:54:12.577Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_542",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-20T20:17:58.753Z",
      "examples": [
        {
          "text": "problemas com cnpj dde transportador invalido ao emitir a nota",
          "created": "2018-03-20T20:17:31.490Z",
          "updated": "2018-03-20T20:17:31.490Z"
        },
        {
          "text": "cnpj do transportador nao e valido",
          "created": "2018-03-20T20:17:09.396Z",
          "updated": "2018-03-20T20:17:09.396Z"
        },
        {
          "text": "rejeicao 542",
          "created": "2018-03-20T20:16:48.120Z",
          "updated": "2018-03-20T20:16:48.120Z"
        },
        {
          "text": "rejeicao 542 CNPJ do transportador nao e valido",
          "created": "2018-03-20T20:17:58.753Z",
          "updated": "2018-03-20T20:17:58.753Z"
        },
        {
          "text": "erro 542",
          "created": "2018-03-20T20:16:35.128Z",
          "updated": "2018-03-20T20:16:35.128Z"
        },
        {
          "text": "CNPJ do Transportador invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nfe_dev_compra",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Nao consigo informar o documento de origem pra emitir uma nota de devolucao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir nota de devolucao de compra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir uma nf de devolucao de compra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir uma NFE devolucao de compra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como emitir uma NF-e de devolucao de compra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como fazer uma devolucao de compra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Devolucao de compra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nota fiscal de devolucao de compra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": "Preciso fazer uma devolucao de compra"
    },
    {
      "intent": "Atualiza_estoque",
      "created": "2018-09-03T20:14:00.903Z",
      "updated": "2018-09-03T20:18:26.022Z",
      "examples": [
        {
          "text": "estoque nao esta atualizando",
          "created": "2018-09-03T20:16:56.323Z",
          "updated": "2018-09-03T20:16:56.323Z"
        },
        {
          "text": "fiz a entrada da nota mas o estoque continua zerado",
          "created": "2018-09-03T20:18:26.022Z",
          "updated": "2018-09-03T20:18:26.022Z"
        },
        {
          "text": "problemas para atualizar o estoque com a entrada da nota",
          "created": "2018-09-03T20:18:14.700Z",
          "updated": "2018-09-03T20:18:14.700Z"
        },
        {
          "text": "vendi o produto e o estoque nao atualizou",
          "created": "2018-09-03T20:17:58.319Z",
          "updated": "2018-09-03T20:17:58.319Z"
        },
        {
          "text": "ao dar entrada da nota o estoque nao atualizou",
          "created": "2018-09-03T20:16:50.853Z",
          "updated": "2018-09-03T20:16:50.853Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "ecf_sangria",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "como faço uma sangria no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "sangria",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero fazer uma sangria no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "sangria ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei fazer uma sangria no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso emitir uma sangria no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_294",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-14T19:32:47.185Z",
      "examples": [
        {
          "text": "certificado revogado",
          "created": "2018-03-14T19:32:13.313Z",
          "updated": "2018-03-14T19:32:13.313Z"
        },
        {
          "text": "rejeicao 294",
          "created": "2018-03-14T19:32:01.347Z",
          "updated": "2018-03-14T19:32:01.347Z"
        },
        {
          "text": "erro 294",
          "created": "2018-03-14T19:31:55.986Z",
          "updated": "2018-03-14T19:31:55.986Z"
        },
        {
          "text": "Certificado Assinatura revogado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeicao de assinatura revogada",
          "created": "2018-03-14T19:32:47.185Z",
          "updated": "2018-03-14T19:32:47.185Z"
        },
        {
          "text": "erro de assinatura do certificado revogada",
          "created": "2018-03-14T19:32:32.968Z",
          "updated": "2018-03-14T19:32:32.968Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_707",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e para operacao interestadual ou com o exterior",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_257",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Solicitante nao habilitado para emissao da NF-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "NF-e-Cliente-amarrar-Fornecedor",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Como amarrar o cliente ao fornecedor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O Cliente informado nao possui  amarracao com nenhum fornecedor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Amarrar cliente ao fornecedor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso amarrar o cliente ao fornecedor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como fazer amarracao do cliente ao fornecedor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_carta_correcao",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-05-02T11:59:19.224Z",
      "examples": [
        {
          "text": "quero fazer uma carta de correcao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Onde faco carta de correcao no sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "carta de correcao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco carta de correcao no sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero fazer a carta de correcao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "CC-e",
          "created": "2018-05-02T11:59:13.597Z",
          "updated": "2018-05-02T11:59:13.597Z"
        },
        {
          "text": "nao sei fazer carta de correcao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "me ajuda a fazer a carta de correcao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cce",
          "created": "2018-05-02T11:59:19.224Z",
          "updated": "2018-05-02T11:59:19.224Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_725",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com CFOP invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_703",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Data-Hora de Emissao posterior ao horario de recebimento",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "cadastro_usuario",
      "created": "2018-03-06T20:32:43.399Z",
      "updated": "2018-08-20T18:35:07.388Z",
      "examples": [
        {
          "text": "como cadastrar um usuario no sistema",
          "created": "2018-03-06T20:32:51.366Z",
          "updated": "2018-03-06T20:32:51.366Z"
        },
        {
          "text": "como incluir um novo usuario no sistema",
          "created": "2018-03-06T20:33:26.858Z",
          "updated": "2018-03-06T20:33:26.858Z"
        },
        {
          "text": "quero colocar um funcionario novo no sistema",
          "created": "2018-03-06T20:33:19.124Z",
          "updated": "2018-03-06T20:33:19.124Z"
        },
        {
          "text": "quero cadastrar um funcionario para usar o sistema",
          "created": "2018-03-06T20:33:07.708Z",
          "updated": "2018-03-06T20:33:07.708Z"
        },
        {
          "text": "incluir usuario no resulth",
          "created": "2018-03-06T20:33:34.130Z",
          "updated": "2018-03-06T20:33:34.130Z"
        },
        {
          "text": "preciso cadastrar novos usuários",
          "created": "2018-08-20T18:35:07.388Z",
          "updated": "2018-08-20T18:35:07.388Z"
        },
        {
          "text": "cadastro de usuario no resulth",
          "created": "2018-03-06T20:32:58.151Z",
          "updated": "2018-03-06T20:32:58.151Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_740",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-05-10T20:05:07.154Z",
      "examples": [
        {
          "text": "erro na hora de fazer notinha pro cliente rejeiçao 740",
          "created": "2018-05-10T20:05:07.154Z",
          "updated": "2018-05-10T20:05:07.154Z"
        },
        {
          "text": "Rejeição 740: Item com Repasse de ICMS retido por Substituto Tributário",
          "created": "2018-05-10T19:57:24.294Z",
          "updated": "2018-05-10T19:57:24.294Z"
        },
        {
          "text": "Rejeição 740",
          "created": "2018-05-10T19:57:31.487Z",
          "updated": "2018-05-10T19:57:31.487Z"
        },
        {
          "text": "Item com Repasse de ICMS retido por Substituto Tributário",
          "created": "2018-05-10T19:57:35.818Z",
          "updated": "2018-05-10T19:57:35.818Z"
        },
        {
          "text": "regeiçao 740",
          "created": "2018-05-10T19:57:42.506Z",
          "updated": "2018-05-10T19:57:42.506Z"
        },
        {
          "text": "erro 740",
          "created": "2018-05-10T19:57:47.772Z",
          "updated": "2018-05-10T19:57:47.772Z"
        },
        {
          "text": "ero 740",
          "created": "2018-05-10T19:57:52.524Z",
          "updated": "2018-05-10T19:57:52.524Z"
        },
        {
          "text": "problema pra emitir nota. erro 740",
          "created": "2018-05-10T19:58:41.179Z",
          "updated": "2018-05-10T19:58:41.179Z"
        },
        {
          "text": "erro 740 na hora de fazer a nota",
          "created": "2018-05-10T19:59:18.357Z",
          "updated": "2018-05-10T19:59:18.357Z"
        },
        {
          "text": "erro 740 na hora de fazer nfce",
          "created": "2018-05-10T20:02:23.369Z",
          "updated": "2018-05-10T20:02:23.369Z"
        },
        {
          "text": "problema pra fazer nota de consumidor, erro 740",
          "created": "2018-05-10T20:02:52.159Z",
          "updated": "2018-05-10T20:02:52.159Z"
        },
        {
          "text": "erro pra fazer nfce: Item com Repasse de ICMS retido",
          "created": "2018-05-10T20:04:59.293Z",
          "updated": "2018-05-10T20:04:59.293Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_570",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Tipo de Emissao 3",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf_horario_verao",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2019-02-15T19:03:04.122Z",
      "examples": [
        {
          "text": "como acertar o horario de verao",
          "created": "2018-11-06T11:12:44.077Z",
          "updated": "2018-11-06T11:12:44.077Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_784",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-02T20:23:56.540Z",
      "examples": [
        {
          "text": "erro 784",
          "created": "2018-03-02T20:22:44.178Z",
          "updated": "2018-03-02T20:22:44.178Z"
        },
        {
          "text": "rejeicao 784",
          "created": "2018-03-02T20:22:55.938Z",
          "updated": "2018-03-02T20:22:55.938Z"
        },
        {
          "text": "NFC-e nao permite o evento de Carta de Correcao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "ao emitir a nota apareceu um erro 784",
          "created": "2018-03-02T20:23:05.835Z",
          "updated": "2018-03-02T20:23:05.835Z"
        },
        {
          "text": "rejeição 784",
          "created": "2018-03-02T20:23:56.540Z",
          "updated": "2018-03-02T20:23:56.540Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_453",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Ano de inutilizacao nao pode ser superior ao Ano atual",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_606",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do vBC do ISS difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_689",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF referenciada de Produtor com IE nao vinculada ao CNPJ/CPF informado [nRef: xxx]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_262",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "UF nao fornece consulta por CPF",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_712",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com contingencia off-line para a UF",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_556",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Justificativa de entrada em contingencia nao deve ser informada para tipo de emissao normal.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_654",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e Denegada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf_importa_pdv",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "como importar um pdv no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "importa documento caixa ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "importacao de documento no caixa ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "importa dav caixa ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "importa pdv caixa ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero importar um DAV pro caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero importar um pdv pro caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como importar um dav no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como importar um pdv no caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como importar um DAV no caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_214",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-17T19:48:12.013Z",
      "examples": [
        {
          "text": "rejeicao 214",
          "created": "2018-04-17T19:46:30.908Z",
          "updated": "2018-04-17T19:46:30.908Z"
        },
        {
          "text": "nota esta com tamanho acima do permitido",
          "created": "2018-04-17T19:47:55.740Z",
          "updated": "2018-04-17T19:47:55.740Z"
        },
        {
          "text": "sistema informa que o tamanho da mensagem excedeu",
          "created": "2018-04-17T19:48:12.013Z",
          "updated": "2018-04-17T19:48:12.013Z"
        },
        {
          "text": "Tamanho da mensagem excedeu o limite estabelecido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 214",
          "created": "2018-04-17T19:46:25.936Z",
          "updated": "2018-04-17T19:46:25.936Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_601",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do II difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_604",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do vOutro difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "cad_ncm",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-04-16T16:27:34.958Z",
      "examples": [
        {
          "text": "NCM",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O que e NCM",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "onde utilizo Nomenclatura comum do mercosul",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nomenclatura comum do mercosul",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O que e classificacao fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Onde informo a classificacao fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Onde utilizo o NCM",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Onde informo o NCM",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Onde utilizo a classificacao fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "o que e Nomenclatura comum do mercosul",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "onde informo Nomenclatura comum do mercosul",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cadastro ncm",
          "created": "2018-04-16T16:27:34.958Z",
          "updated": "2018-04-16T16:27:34.958Z"
        }
      ],
      "description": "Cadastrar NCM"
    },
    {
      "intent": "notas_varios_cupons",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Emitir uma nota fiscal seguida de cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nota seguida de cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir uma nota fiscal de varios cupons",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como emitir uma nota fiscal de varios cupons",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como emitir documento fiscal em decorrencia de emissao de documento fiscal relativo a operacao ou prestacao tambem registrada em equipamento Emissor de Cupom Fiscal-ECF",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir uma nota de varios cupons",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_734",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com Unidade de Comercializacao invalida",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_232",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-08-14T11:41:53.702Z",
      "examples": [
        {
          "text": "IE do destinatario nao informada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 232",
          "created": "2018-03-12T19:54:15.789Z",
          "updated": "2018-03-12T19:54:15.789Z"
        },
        {
          "text": "rejeicao 232",
          "created": "2018-03-12T19:54:33.316Z",
          "updated": "2018-03-12T19:54:33.316Z"
        },
        {
          "text": "inscricao estadual do destinatario nao informada",
          "created": "2018-03-12T19:54:45.472Z",
          "updated": "2018-03-12T19:54:45.472Z"
        },
        {
          "text": "ie do cliente nao informada",
          "created": "2018-03-12T19:54:51.529Z",
          "updated": "2018-03-12T19:54:51.529Z"
        },
        {
          "text": "erro de inscricao estadual do cliente nao informada",
          "created": "2018-03-12T19:55:08.611Z",
          "updated": "2018-03-12T19:55:08.611Z"
        },
        {
          "text": "motivo 232",
          "created": "2018-08-14T11:41:53.702Z",
          "updated": "2018-08-14T11:41:53.702Z"
        }
      ],
      "description": null
    },
    {
      "intent": "login_cliente_web",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [],
      "description": "O usuário logado usa o sistema web."
    },
    {
      "intent": "nota_ICMS_zerado",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "to fazendo a nota aqui e o campo icms esta zerado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "o icms dos meus produtos estao zerando",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "icms zerado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "estou fazendo a nota e o icms está zerado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "icms em branco na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "na nota o icms esta em branco",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Sistema esta zerando meu icms",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "modelo_invalido_sintegra",
      "created": "2018-05-18T18:43:39.889Z",
      "updated": "2018-05-18T19:07:21.032Z",
      "examples": [
        {
          "text": "erro de modelo invalido",
          "created": "2018-05-18T18:55:39.698Z",
          "updated": "2018-05-18T18:55:39.698Z"
        },
        {
          "text": "rejeiçao sintegra modelo invalido",
          "created": "2018-05-18T18:54:45.397Z",
          "updated": "2018-05-18T18:54:45.397Z"
        },
        {
          "text": "modelo invalido",
          "created": "2018-05-18T18:55:44.905Z",
          "updated": "2018-05-18T18:55:44.905Z"
        },
        {
          "text": "modelo invalido no sintegra",
          "created": "2018-05-18T19:06:52.720Z",
          "updated": "2018-05-18T19:06:52.720Z"
        },
        {
          "text": "deu erro no registro 50 de modelo invalido",
          "created": "2018-05-18T19:07:21.032Z",
          "updated": "2018-05-18T19:07:21.032Z"
        },
        {
          "text": "meu sintegra esta dando modelo invalido de nota",
          "created": "2018-05-18T18:47:05.010Z",
          "updated": "2018-05-18T18:47:05.010Z"
        },
        {
          "text": "minha nota esta com modelo invalido",
          "created": "2018-05-18T19:06:40.148Z",
          "updated": "2018-05-18T19:06:40.148Z"
        },
        {
          "text": "problema no sintegra de modelo invalido",
          "created": "2018-05-18T18:56:14.878Z",
          "updated": "2018-05-18T18:56:14.878Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_759",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com dados da Balsa de Transporte",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_709",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com formato de DANFE invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "atualiza-arquivocarga-tributario",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Estou com problema no arquivo de carga tributaria",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Arquivo de carga tributaria vencido",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para atualizar a carga tributaria",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Atualizar o arquivo de carga tributaria",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O arquivo de carga tributaria com as aliquotas para atendimento a lei da transparencia fiscal venceu",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como atualizar o arquivo de carga tributaria vencido",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_cst_devolucao",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "preciso do cst para informar na devolucao da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "qual o cst que eu coloco na devolucao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei o cst que coloco na devolucao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero ajuda com o cst na devolucao da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero saber o cst que coloco na devolucao da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "qual o cst informado na devolucao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_627",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "O valor do ICMS desonerado deve ser informado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Relatorio_produtos_estoque_minimo",
      "created": "2018-06-27T14:15:29.945Z",
      "updated": "2018-06-27T14:22:38.743Z",
      "examples": [
        {
          "text": "relatorio de produtos em estoque mínimo",
          "created": "2018-06-27T14:21:53.836Z",
          "updated": "2018-06-27T14:21:53.836Z"
        },
        {
          "text": "como tirar um relatorio de produtos em estoque minimo",
          "created": "2018-06-27T14:22:38.743Z",
          "updated": "2018-06-27T14:22:38.743Z"
        },
        {
          "text": "lista de produtos com estoque minimo",
          "created": "2018-06-27T14:22:20.546Z",
          "updated": "2018-06-27T14:22:20.546Z"
        },
        {
          "text": "estoque minimo",
          "created": "2018-06-27T14:22:02.263Z",
          "updated": "2018-06-27T14:22:02.263Z"
        },
        {
          "text": "quero saber quais os produtos estao com estoque acabando",
          "created": "2018-06-27T14:21:27.852Z",
          "updated": "2018-06-27T14:21:27.852Z"
        },
        {
          "text": "relatorio de produtos que estao com o estoque minimo",
          "created": "2018-06-27T14:19:02.697Z",
          "updated": "2018-06-27T14:19:02.697Z"
        },
        {
          "text": "produtos com estoque minimo",
          "created": "2018-06-27T14:18:53.743Z",
          "updated": "2018-06-27T14:18:53.743Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_603",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do COFINS difere do somatorio dos itens sujeitos ao ICMS",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_224",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-11T20:32:30.586Z",
      "examples": [
        {
          "text": "nao consigo inutilizar um numero de nota por causa da faixa inicial maior que a final",
          "created": "2018-04-10T20:27:27.486Z",
          "updated": "2018-04-10T20:27:27.486Z"
        },
        {
          "text": "erro 224",
          "created": "2018-04-10T20:26:01.183Z",
          "updated": "2018-04-10T20:26:01.183Z"
        },
        {
          "text": "faixa inicial de inutilização maior que a faixa final",
          "created": "2018-04-10T20:27:03.553Z",
          "updated": "2018-04-10T20:27:03.553Z"
        },
        {
          "text": "A faixa inicial e maior que a faixa final",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "faixa de inutilizacao",
          "created": "2018-04-11T20:32:30.586Z",
          "updated": "2018-04-11T20:32:30.586Z"
        },
        {
          "text": "rejeicao 224",
          "created": "2018-04-10T20:25:03.786Z",
          "updated": "2018-04-10T20:25:03.786Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_215",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Falha no schema XML",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "NFCE_Contingencia",
      "created": "2018-03-15T20:23:53.418Z",
      "updated": "2018-03-15T20:26:36.623Z",
      "examples": [
        {
          "text": "nfce em modo contingencia",
          "created": "2018-03-15T20:24:14.853Z",
          "updated": "2018-03-15T20:24:14.853Z"
        },
        {
          "text": "como transmitir a nfce em contingenca",
          "created": "2018-03-15T20:24:06.381Z",
          "updated": "2018-03-15T20:24:06.381Z"
        },
        {
          "text": "nfce ainda nao emitida no modo contingencia",
          "created": "2018-03-15T20:26:36.623Z",
          "updated": "2018-03-15T20:26:36.623Z"
        },
        {
          "text": "nfce pendente no monitor de contingencia",
          "created": "2018-03-15T20:26:14.974Z",
          "updated": "2018-03-15T20:26:14.974Z"
        },
        {
          "text": "sistema saiu de contingencia mas preciso transmitir as notas",
          "created": "2018-03-15T20:25:16.472Z",
          "updated": "2018-03-15T20:25:16.472Z"
        },
        {
          "text": "nfce em contingencia",
          "created": "2018-03-15T20:25:03.141Z",
          "updated": "2018-03-15T20:25:03.141Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Conversa",
      "created": "2018-03-26T19:27:51.101Z",
      "updated": "2018-04-24T11:11:56.323Z",
      "examples": [
        {
          "text": "oi",
          "created": "2018-03-26T19:39:07.470Z",
          "updated": "2018-03-26T19:39:07.470Z"
        },
        {
          "text": "boua noite",
          "created": "2018-04-24T11:11:56.323Z",
          "updated": "2018-04-24T11:11:56.323Z"
        },
        {
          "text": "ola",
          "created": "2018-03-26T19:39:24.524Z",
          "updated": "2018-03-26T19:39:24.524Z"
        },
        {
          "text": "estou com duvida",
          "created": "2018-03-26T19:31:19.396Z",
          "updated": "2018-03-26T19:31:19.396Z"
        },
        {
          "text": "oi bom dia",
          "created": "2018-03-26T19:29:20.201Z",
          "updated": "2018-03-26T19:29:20.201Z"
        },
        {
          "text": "preciso tirar uma duvida",
          "created": "2018-03-26T19:28:35.117Z",
          "updated": "2018-03-26T19:28:35.117Z"
        },
        {
          "text": "pode me ajudar?",
          "created": "2018-03-26T19:28:24.661Z",
          "updated": "2018-03-26T19:28:24.661Z"
        },
        {
          "text": "Tudo bem?",
          "created": "2018-03-26T19:28:10.851Z",
          "updated": "2018-03-26T19:28:10.851Z"
        },
        {
          "text": "Boa noite",
          "created": "2018-03-26T19:28:03.933Z",
          "updated": "2018-03-26T19:28:03.933Z"
        },
        {
          "text": "Boa tarde",
          "created": "2018-03-26T19:27:58.645Z",
          "updated": "2018-03-26T19:27:58.645Z"
        },
        {
          "text": "Bom dia",
          "created": "2018-03-26T19:27:54.761Z",
          "updated": "2018-03-26T19:27:54.761Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_213",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-10T20:20:43.916Z",
      "examples": [
        {
          "text": "cnpj do emitente diferente do cnpj do certificado",
          "created": "2018-04-10T20:20:18.066Z",
          "updated": "2018-04-10T20:20:18.066Z"
        },
        {
          "text": "erro de rejeicao 213",
          "created": "2018-04-10T20:20:27.855Z",
          "updated": "2018-04-10T20:20:27.855Z"
        },
        {
          "text": "rejeicao de cnpj do emitente diferente no certificado",
          "created": "2018-04-10T20:20:43.916Z",
          "updated": "2018-04-10T20:20:43.916Z"
        },
        {
          "text": "CNPJ-Base do Emitente difere do CNPJ-Base do Certificado Digital",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 213",
          "created": "2018-04-10T20:19:55.585Z",
          "updated": "2018-04-10T20:19:55.585Z"
        },
        {
          "text": "rejeicao 213",
          "created": "2018-04-10T20:20:00.584Z",
          "updated": "2018-04-10T20:20:00.584Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_780",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total da NFC-e superior ao valor limite estabelecido pela SEFAZ [Limite]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_730",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com Inscricao Suframa",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Permissao_fat_pdv",
      "created": "2018-05-09T18:56:54.216Z",
      "updated": "2018-08-14T18:28:21.398Z",
      "examples": [
        {
          "text": "usuario nao tem permissao para pdv",
          "created": "2018-05-09T18:59:15.291Z",
          "updated": "2018-05-09T18:59:15.291Z"
        },
        {
          "text": "como libero usuario pra fazer pdv",
          "created": "2018-05-09T18:59:10.485Z",
          "updated": "2018-05-09T18:59:10.485Z"
        },
        {
          "text": "preciso liberar a opçao de faturar para o vendedor",
          "created": "2018-05-09T18:59:32.211Z",
          "updated": "2018-05-09T18:59:32.211Z"
        },
        {
          "text": "como liberar o usuario para faturar no pdv",
          "created": "2018-05-09T18:58:51.297Z",
          "updated": "2018-05-09T18:58:51.297Z"
        },
        {
          "text": "cadastrei um usuario  no sistema mas nao consigo liberar ele para faturar",
          "created": "2018-05-09T18:58:38.724Z",
          "updated": "2018-05-09T18:58:38.724Z"
        },
        {
          "text": "permissao de usuario pra faturar pdv",
          "created": "2018-05-09T18:59:01.906Z",
          "updated": "2018-05-09T18:59:01.906Z"
        },
        {
          "text": "como devo permitir que um usuário altere e fature um PDV?",
          "created": "2018-08-14T18:28:21.398Z",
          "updated": "2018-08-14T18:28:21.398Z"
        },
        {
          "text": "usuario novo nao consegue faturar",
          "created": "2018-08-10T17:59:21.087Z",
          "updated": "2018-08-10T17:59:21.087Z"
        },
        {
          "text": "Cadastrei o usuario e ele nao consegue faturar",
          "created": "2018-08-10T17:59:11.597Z",
          "updated": "2018-08-10T17:59:11.597Z"
        },
        {
          "text": "PRECISO LIBERAR A OPÇÃO F12",
          "created": "2018-05-09T19:07:22.963Z",
          "updated": "2018-05-09T19:07:22.963Z"
        },
        {
          "text": "PRECISO LIBERA A OPÇÃO F12",
          "created": "2018-05-09T19:07:15.659Z",
          "updated": "2018-05-09T19:07:15.659Z"
        },
        {
          "text": "dar acesso ao vendedor para faturar",
          "created": "2018-05-09T19:01:37.013Z",
          "updated": "2018-05-09T19:01:37.013Z"
        },
        {
          "text": "liberar opçao de faturar no pdv",
          "created": "2018-05-09T18:59:21.834Z",
          "updated": "2018-05-09T18:59:21.834Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_493",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Evento nao atende o Schema XML especifico",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_715",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com finalidade invalida",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_256",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Uma NF-e da faixa ja esta inutilizada na Base de dados da SEFAZ",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_696",
      "created": "2018-05-08T19:44:58.655Z",
      "updated": "2018-05-08T19:49:15.105Z",
      "examples": [
        {
          "text": "rejeicao 696",
          "created": "2018-05-08T19:47:59.789Z",
          "updated": "2018-05-08T19:47:59.789Z"
        },
        {
          "text": "erro 696 na nota",
          "created": "2018-05-08T19:49:15.105Z",
          "updated": "2018-05-08T19:49:15.105Z"
        },
        {
          "text": "esta aparecendo o erro 696 quando vou faturar o pedido",
          "created": "2018-05-08T19:49:05.494Z",
          "updated": "2018-05-08T19:49:05.494Z"
        },
        {
          "text": "ao emitir uma nota apareceu erro 696",
          "created": "2018-05-08T19:48:48.942Z",
          "updated": "2018-05-08T19:48:48.942Z"
        },
        {
          "text": "Operação com não contribuinte deve indicar operação com consumidor final",
          "created": "2018-05-08T19:48:36.144Z",
          "updated": "2018-05-08T19:48:36.144Z"
        },
        {
          "text": "Rejeicao 696: Operação com não contribuinte deve indicar operação com consumidor final",
          "created": "2018-05-08T19:48:28.237Z",
          "updated": "2018-05-08T19:48:28.237Z"
        },
        {
          "text": "erro 696",
          "created": "2018-05-08T19:47:51.224Z",
          "updated": "2018-05-08T19:47:51.224Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_616",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso invalida (Mes menor que 1 ou Mes maior que 12)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_610",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total da NF difere do somatorio dos Valores comp�e o valor Total da NF.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_655",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Evento de Ciencia da Emissao informado apos a manifestacao final do destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_631",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ-Base do Destinatario difere do CNPJ-Base do Certificado Digital",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_258",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-28T20:01:24.019Z",
      "examples": [
        {
          "text": "rejeicao 258 cnpj da consulta invalido",
          "created": "2018-03-28T20:01:24.019Z",
          "updated": "2018-03-28T20:01:24.019Z"
        },
        {
          "text": "CNPJ da consulta invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 258",
          "created": "2018-03-28T20:00:33.397Z",
          "updated": "2018-03-28T20:00:33.397Z"
        },
        {
          "text": "rejeicao 258",
          "created": "2018-03-28T20:00:38.065Z",
          "updated": "2018-03-28T20:00:38.065Z"
        },
        {
          "text": "erro ao consultar cnpj",
          "created": "2018-03-28T20:00:46.654Z",
          "updated": "2018-03-28T20:00:46.654Z"
        },
        {
          "text": "erro de cnpj invalido",
          "created": "2018-03-28T20:00:52.643Z",
          "updated": "2018-03-28T20:00:52.643Z"
        },
        {
          "text": "quando consulto um cnpj o retorno e de rejeicao 258",
          "created": "2018-03-28T20:01:11.926Z",
          "updated": "2018-03-28T20:01:11.926Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Atualiza_dados_produto",
      "created": "2018-04-20T19:46:52.323Z",
      "updated": "2018-04-20T19:49:56.237Z",
      "examples": [
        {
          "text": "alterar varios produtos ao mesmo tempo",
          "created": "2018-04-20T19:49:56.237Z",
          "updated": "2018-04-20T19:49:56.237Z"
        },
        {
          "text": "como incluir o cest em mais de um produto ao mesmo tempo",
          "created": "2018-04-20T19:49:30.806Z",
          "updated": "2018-04-20T19:49:30.806Z"
        },
        {
          "text": "incluir dados tributarios em varios produtos",
          "created": "2018-04-20T19:49:46.791Z",
          "updated": "2018-04-20T19:49:46.791Z"
        },
        {
          "text": "para que serve a rotina atualiza dados de produtos",
          "created": "2018-04-20T19:49:14.689Z",
          "updated": "2018-04-20T19:49:14.689Z"
        },
        {
          "text": "atualizar dados de produtos",
          "created": "2018-04-20T19:49:05.909Z",
          "updated": "2018-04-20T19:49:05.909Z"
        },
        {
          "text": "como atualizar dados de mais de um produto ao mesmo tempo",
          "created": "2018-04-20T19:48:58.104Z",
          "updated": "2018-04-20T19:48:58.104Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "duvida_nota",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "duvida nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_362",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Venda de combustivel sem informacao do Transportador",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_350",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:06:51.121Z",
      "examples": [
        {
          "text": "Numero RECOPI invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:06:51.121Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_importar_pdv",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "me ajuda com a importacao de pdv",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero importar um pedido na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como importar um pdv na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso importar um pedido na minha nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como tirar nota de pdv",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso importar o pdv na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "fiz um pedido e quero colocar na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero tirar nota do pedido",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_370",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Nota Fiscal Avulsa com tipo de emissao invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_467",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Dados da NF-e divergentes do EPEC",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_588",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Nao e permitida a presenca de caracteres de edicao no inicio/fim da mensagem ou entre as tags da mensagem",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_781",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Emissor nao habilitado para emissao da NFC-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_635",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:11:29.921Z",
      "examples": [
        {
          "text": "NF-e com mesmo numero e serie ja transmitida e aguardando processamento",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:11:29.921Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf_operador_vendedor",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "como amarrar operado ao vendedor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "vendedor nao esta atrelado ao operador",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso amarrar o operador ao vendedor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "operador nao e vendedor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Operador amarrado ao vendedor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como colocar o vendedor como operador",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "vendedor nao esta amarrado ao operador",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "NFE_Cliente-nao-cadastrado",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Emitir uma NF-e para um cliente nao cadastrado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como emitir nota fiscal para cliente nao cadastrado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "E possivel emitir uma nota fiscal para um cliente nao cadastrado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir a nota fiscal para um cliente nao cadastrado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nota fiscal para um cliente nao cadastrado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir uma NFE para um cliente nao cadastrado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf_funcoes",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "quero aprender o menu do ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como funciona o menu do ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Me explica as funcoes do ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como trabalhar com o menu funcoes",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero entender as funcoes do ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "as funcoes do ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quais as funcoes do ECF",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como usar as funcoes do ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero aprender as funcoes do ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Menu funcoes do ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_532",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do ICMS difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_366",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do desconto incondicionado ISS difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Atualizar_NFCe",
      "created": "2018-09-20T20:00:26.941Z",
      "updated": "2018-09-20T20:31:32.794Z",
      "examples": [
        {
          "text": "atualizar nfce",
          "created": "2018-09-20T20:07:32.656Z",
          "updated": "2018-09-20T20:07:32.656Z"
        },
        {
          "text": "atualiza nfce",
          "created": "2018-09-20T20:31:13.511Z",
          "updated": "2018-09-20T20:31:13.511Z"
        },
        {
          "text": "preciso atualizar a nfce",
          "created": "2018-09-20T20:31:19.242Z",
          "updated": "2018-09-20T20:31:19.242Z"
        },
        {
          "text": "vai ter atualizacao da nfc",
          "created": "2018-09-20T20:31:25.706Z",
          "updated": "2018-09-20T20:31:25.706Z"
        },
        {
          "text": "nova nfce",
          "created": "2018-09-20T20:31:32.794Z",
          "updated": "2018-09-20T20:31:32.794Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_708",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e nao pode referenciar documento fiscal",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Lista_produtos_por_grupo",
      "created": "2018-08-30T20:05:43.470Z",
      "updated": "2018-08-30T20:23:30.322Z",
      "examples": [
        {
          "text": "como emitir um relatorio de produto por grupos",
          "created": "2018-08-30T20:14:02.031Z",
          "updated": "2018-08-30T20:14:02.031Z"
        },
        {
          "text": "lista de produtos por grupos",
          "created": "2018-08-30T20:18:55.128Z",
          "updated": "2018-08-30T20:18:55.128Z"
        },
        {
          "text": "como faco para emitir um relatorio de produtos por grupo",
          "created": "2018-08-30T20:22:50.445Z",
          "updated": "2018-08-30T20:22:50.445Z"
        },
        {
          "text": "como faço para saber quais produtos estao em determinado grupo?",
          "created": "2018-08-30T20:06:00.700Z",
          "updated": "2018-08-30T20:06:00.700Z"
        },
        {
          "text": "quero emitir um relatorio para saber quais produtos estão no grupo",
          "created": "2018-08-30T20:23:30.322Z",
          "updated": "2018-08-30T20:23:30.322Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_713",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Tipo de Emissao diferente de 6 ou 7 para contingencia da SVC acessada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_prazo_carta_correcao",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "quando eu posso fazer a carta de correcao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "que dia posso fazer a carta de correacao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "ate quando eu posso fazer a carta de correcao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quanto eu posso emitir a carta de correcao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "qual o prazo para a carta de correcao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Ate qual dia posso fazer a carta de correcao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "eu posso fazer a carta de correcao ate quando",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_563",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Ja existe pedido de Inutilizacao com a mesma faixa de inutilizacao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_623",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-02T20:09:14.491Z",
      "examples": [
        {
          "text": "cpf do cliente nao cadastrado",
          "created": "2018-03-02T20:08:58.362Z",
          "updated": "2018-03-02T20:08:58.362Z"
        },
        {
          "text": "rejeicao 623",
          "created": "2018-03-02T20:06:09.382Z",
          "updated": "2018-03-02T20:06:09.382Z"
        },
        {
          "text": "erro 623",
          "created": "2018-03-02T20:06:01.195Z",
          "updated": "2018-03-02T20:06:01.195Z"
        },
        {
          "text": "CPF Destinatario nao cadastrado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeicao 623 cpf do cliente nao cadastrado",
          "created": "2018-03-02T20:09:14.491Z",
          "updated": "2018-03-02T20:09:14.491Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_522",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de Operacao Estadual e UF emitente difere da UF remetente para remetente contribuinte do ICMS.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Validade_Certificado",
      "created": "2018-05-24T20:29:31.585Z",
      "updated": "2018-06-07T20:23:50.891Z",
      "examples": [
        {
          "text": "quero saber quando meu certificado vence",
          "created": "2018-06-07T20:23:50.891Z",
          "updated": "2018-06-07T20:23:50.891Z"
        },
        {
          "text": "como olhar a data de validade do certificado",
          "created": "2018-05-24T20:34:52.765Z",
          "updated": "2018-05-24T20:34:52.765Z"
        },
        {
          "text": "quero saber se meu certificado venceu",
          "created": "2018-06-07T20:22:59.120Z",
          "updated": "2018-06-07T20:22:59.120Z"
        },
        {
          "text": "sistema acusa que o certificado esta desconectado mas não esta",
          "created": "2018-06-07T20:23:13.044Z",
          "updated": "2018-06-07T20:23:13.044Z"
        },
        {
          "text": "certificado vencido",
          "created": "2018-06-07T20:23:24.660Z",
          "updated": "2018-06-07T20:23:24.660Z"
        },
        {
          "text": "onde olho se o certificado venceu",
          "created": "2018-06-07T20:23:36.445Z",
          "updated": "2018-06-07T20:23:36.445Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_579",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "A data do evento nao pode ser menor que a data de autorizacao para NF-e nao emitida em contingencia",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_344",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Duplicidade de NF-e informada na Exportacao Indireta (Chave de Acesso informada mais de uma vez)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_267",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-21T20:28:44.636Z",
      "examples": [
        {
          "text": "erro de nfe complementar sem referencia",
          "created": "2018-03-21T20:28:10.418Z",
          "updated": "2018-03-21T20:28:10.418Z"
        },
        {
          "text": "erro 267",
          "created": "2018-03-21T20:27:45.216Z",
          "updated": "2018-03-21T20:27:45.216Z"
        },
        {
          "text": "rejeicao 267",
          "created": "2018-03-21T20:27:51.649Z",
          "updated": "2018-03-21T20:27:51.649Z"
        },
        {
          "text": "referenciar a nota complementar a uma nota que nao existe",
          "created": "2018-03-21T20:28:30.083Z",
          "updated": "2018-03-21T20:28:30.083Z"
        },
        {
          "text": "NF Complementar referencia uma NF-e inexistente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "ao referenciar a nota complementar a uma nfe o sistema informa que nao existe",
          "created": "2018-03-21T20:28:44.636Z",
          "updated": "2018-03-21T20:28:44.636Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_559",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "UF do Transportador nao informada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_745",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e sem grupo do PIS",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_277",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo Municipio do Local de Retirada: difere da UF do Local de Retirada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_751",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-21T20:03:32.652Z",
      "examples": [
        {
          "text": "erros nfe 751",
          "created": "2018-02-21T20:03:32.652Z",
          "updated": "2018-02-21T20:03:32.652Z"
        },
        {
          "text": "rejeição 751",
          "created": "2018-02-21T19:51:27.800Z",
          "updated": "2018-02-21T19:51:27.800Z"
        },
        {
          "text": "rejeicao 751",
          "created": "2018-02-21T19:51:22.937Z",
          "updated": "2018-02-21T19:51:22.937Z"
        },
        {
          "text": "erro 751",
          "created": "2018-02-21T19:51:12.131Z",
          "updated": "2018-02-21T19:51:12.131Z"
        },
        {
          "text": "erro nf-e 751",
          "created": "2018-02-21T19:49:45.881Z",
          "updated": "2018-02-21T19:49:45.881Z"
        },
        {
          "text": "NFC-e com valor total superior ao permitido para destinatario nao identificado (Nome)[Limite]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro nfe 751",
          "created": "2018-02-21T19:47:30.301Z",
          "updated": "2018-02-21T19:47:30.301Z"
        }
      ],
      "description": "NFC-e com valor total superior ao permitido para destinatario nao identificado (Nome)[Limite]"
    },
    {
      "intent": "Unidade_venda",
      "created": "2018-03-16T19:48:25.085Z",
      "updated": "2018-03-16T19:51:17.555Z",
      "examples": [
        {
          "text": "tenho que cadastrar uma unidade de venda para meu produto",
          "created": "2018-03-16T19:51:17.555Z",
          "updated": "2018-03-16T19:51:17.555Z"
        },
        {
          "text": "unidade do produto",
          "created": "2018-03-16T19:49:45.916Z",
          "updated": "2018-03-16T19:49:45.916Z"
        },
        {
          "text": "como cadastrar unidade do produto",
          "created": "2018-03-16T19:49:19.810Z",
          "updated": "2018-03-16T19:49:19.810Z"
        },
        {
          "text": "cadastrar unidade de venda",
          "created": "2018-03-16T19:49:35.340Z",
          "updated": "2018-03-16T19:49:35.340Z"
        },
        {
          "text": "como cadastrar uma nova unidade para o produto",
          "created": "2018-03-16T19:49:53.597Z",
          "updated": "2018-03-16T19:49:53.597Z"
        },
        {
          "text": "unidade de venda do produto",
          "created": "2018-03-16T19:50:39.387Z",
          "updated": "2018-03-16T19:50:39.387Z"
        },
        {
          "text": "cadastrar unidade de entrada",
          "created": "2018-03-16T19:49:41.018Z",
          "updated": "2018-03-16T19:49:41.018Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "nfe_dev_pedido",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Preciso emitir uma nfe de devolucao de venda de um pedido",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nf-e de devolucao de venda de um pedido",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nota fiscal eletronica de devolucao de venda de um pedido",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nota fiscal eletronica de devolucao de venda de uma venda",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Devolucao de venda via documento de origem",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao consigo informar o documento de origem pra emitir uma nota de devolucao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": "Devolucao de vendas informando o documento de origem"
    },
    {
      "intent": "Rejeicao_502",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Erro na Chave de Acesso - Campo Id nao corresponde a concatenacao dos campos correspondentes",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_reimprimir_danfe",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-08-13T13:01:09.728Z",
      "examples": [
        {
          "text": "Como reimprimir Nota Fiscal Eletrônica NF-e (DANFE)",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso reimprimir a nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero reimprimir a nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "estou efetuando a emissão de uma nota fiscal, quando clico em faturar, aparece que o pedido já foi faturado, mas não emiti a nota, como faço para reemprimi-la?",
          "created": "2018-08-10T18:20:19.695Z",
          "updated": "2018-08-10T18:20:19.695Z"
        },
        {
          "text": "realizei a emissao da nota como reimprimi-la",
          "created": "2018-08-10T18:19:24.949Z",
          "updated": "2018-08-10T18:19:24.949Z"
        },
        {
          "text": "reimprimir danfe",
          "created": "2018-04-26T19:27:42.799Z",
          "updated": "2018-04-26T19:27:42.799Z"
        },
        {
          "text": "nao sei reimprimir a nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso imprimir a nota novamente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "me ajuda a reimprimir a nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como reimprimir uma nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "E possivel reimprimir uma nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "E possivel reimprmir uma NF-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso reimprimir uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "reimprimir nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso reimprimir uma nfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para reimprimir uma nfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco pra reimprimir uma nf-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Reimpressao da Nota Fiscal Eletronica",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "COMO FAZER A IMPRESSAO DE UMA NOTA FISCAL JA EMITIDA?",
          "created": "2018-08-13T13:01:09.728Z",
          "updated": "2018-08-13T13:01:09.728Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_471",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informado NCM=00 indevidamente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_nao_baixou_estoque",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "o estoque nao deu baixa depois da nota que eu fiz",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "fiz uma nota e o estoque nao baixou",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu baixo o estoque na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "problema na nota que nao baixou estoque",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "meu estoque nao mudou depois que fiz uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "meu estoque esta igual depois que fiz uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero baixar estoque na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "emissao de nota nao modificou meu estoque",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como baixar estoque quando eu fizer uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "baixa de estoque na emissao da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Liquidacao_receber_simples",
      "created": "2018-05-04T19:52:37.894Z",
      "updated": "2018-05-04T19:56:15.499Z",
      "examples": [
        {
          "text": "quero liquidar uma notinha do cliente",
          "created": "2018-05-04T19:55:56.492Z",
          "updated": "2018-05-04T19:55:56.492Z"
        },
        {
          "text": "cliente veio pagar e preciso dar baixa",
          "created": "2018-05-04T19:56:15.499Z",
          "updated": "2018-05-04T19:56:15.499Z"
        },
        {
          "text": "como fazer uma liquidacao simples",
          "created": "2018-05-04T19:55:23.282Z",
          "updated": "2018-05-04T19:55:23.282Z"
        },
        {
          "text": "como liquidar um documento a receber",
          "created": "2018-05-04T19:55:15.669Z",
          "updated": "2018-05-04T19:55:15.669Z"
        },
        {
          "text": "liquidacao simples",
          "created": "2018-05-04T19:55:28.562Z",
          "updated": "2018-05-04T19:55:28.562Z"
        },
        {
          "text": "quero liquidar um documento de cliente",
          "created": "2018-05-04T19:55:34.842Z",
          "updated": "2018-05-04T19:55:34.842Z"
        },
        {
          "text": "liquidar um documento a receber",
          "created": "2018-05-04T19:56:07.440Z",
          "updated": "2018-05-04T19:56:07.440Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_557",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "A Justificativa de entrada em contingencia deve ser informada.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_571",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "O tpEmis informado diferente de 3 para contingencia SCAN",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_455",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "orgao Autor do evento diferente da UF da Chave de Acesso",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_348",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com grupo RECOPI",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_701",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e nao pode utilizar a versao 3.00",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_514",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ do Local de Entrega invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_660",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de Combustivel e nao informado grupo de combustivel da NF-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_333",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informar a UF do adquirente ou do encomendante nesta forma de importacao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_531",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total da BC ICMS difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_278",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-12T20:49:29.530Z",
      "examples": [
        {
          "text": "erro no codigo de municipio do local de entrega",
          "created": "2018-04-12T20:49:29.530Z",
          "updated": "2018-04-12T20:49:29.530Z"
        },
        {
          "text": "codigo municipio do local de entrega",
          "created": "2018-04-12T20:49:18.957Z",
          "updated": "2018-04-12T20:49:18.957Z"
        },
        {
          "text": "erro 278",
          "created": "2018-04-12T20:48:49.453Z",
          "updated": "2018-04-12T20:48:49.453Z"
        },
        {
          "text": "Codigo Municipio do Local de Entrega: digito invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "cod municipio do local de entrega e invalido",
          "created": "2018-04-12T20:49:10.453Z",
          "updated": "2018-04-12T20:49:10.453Z"
        },
        {
          "text": "rejeicao 278",
          "created": "2018-04-12T20:48:54.687Z",
          "updated": "2018-04-12T20:48:54.687Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_361",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e com Nota de Empenho inexistente na UF.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_260",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-17T19:53:27.965Z",
      "examples": [
        {
          "text": "rejeicao 260",
          "created": "2018-04-17T19:52:42.307Z",
          "updated": "2018-04-17T19:52:42.307Z"
        },
        {
          "text": "ie invalida quando vou consultar a nota",
          "created": "2018-04-17T19:53:04.694Z",
          "updated": "2018-04-17T19:53:04.694Z"
        },
        {
          "text": "erro 260",
          "created": "2018-04-17T19:52:33.232Z",
          "updated": "2018-04-17T19:52:33.232Z"
        },
        {
          "text": "IE da consulta invalida",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "nao consigo consultar ie",
          "created": "2018-04-17T19:52:54.410Z",
          "updated": "2018-04-17T19:52:54.410Z"
        },
        {
          "text": "ao consultar a nota o sistema informa que a inscricao estadual esta invalida",
          "created": "2018-04-17T19:53:27.965Z",
          "updated": "2018-04-17T19:53:27.965Z"
        }
      ],
      "description": null
    },
    {
      "intent": "SEFAZ_MG_Fora_do_ar",
      "created": "2018-03-19T18:07:34.574Z",
      "updated": "2018-03-19T18:29:00.305Z",
      "examples": [
        {
          "text": "problemas sefaz de minas",
          "created": "2018-03-19T18:29:00.305Z",
          "updated": "2018-03-19T18:29:00.305Z"
        },
        {
          "text": "clientes MG com problemas na sefaz",
          "created": "2018-03-19T18:15:05.811Z",
          "updated": "2018-03-19T18:15:05.811Z"
        },
        {
          "text": "problemas no cancelamento nota MG",
          "created": "2018-03-19T18:14:55.349Z",
          "updated": "2018-03-19T18:14:55.349Z"
        },
        {
          "text": "sefaz minas gerais em contingencia",
          "created": "2018-03-19T18:13:24.002Z",
          "updated": "2018-03-19T18:13:24.002Z"
        },
        {
          "text": "sefaz minas gerais fora do ar",
          "created": "2018-03-19T18:13:13.163Z",
          "updated": "2018-03-19T18:13:13.163Z"
        },
        {
          "text": "sefaz mg fora do ar",
          "created": "2018-03-19T18:12:31.996Z",
          "updated": "2018-03-19T18:12:31.996Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_687",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF Complementar referencia uma NF-e denegada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf_cancelar_item_aleatorio",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "cancelar item aleatorio",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero cancelar um item do cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cancelar item",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como cancelar um item",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso cancelar um item do cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cancelar item ja lançado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_281",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-08T20:17:47.396Z",
      "examples": [
        {
          "text": "rejeicao 281 - certificado transmissor data validade",
          "created": "2018-03-08T20:17:47.396Z",
          "updated": "2018-03-08T20:17:47.396Z"
        },
        {
          "text": "Certificado Transmissor Data Validade",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 281",
          "created": "2018-03-08T20:16:31.779Z",
          "updated": "2018-03-08T20:16:31.779Z"
        },
        {
          "text": "rejeicao 281",
          "created": "2018-03-08T20:16:38.203Z",
          "updated": "2018-03-08T20:16:38.203Z"
        },
        {
          "text": "certificado vencido",
          "created": "2018-03-08T20:16:53.367Z",
          "updated": "2018-03-08T20:16:53.367Z"
        },
        {
          "text": "ao emitir uma nota o sistema informa que o certificado venceu",
          "created": "2018-03-08T20:17:26.998Z",
          "updated": "2018-03-08T20:17:26.998Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_332",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ do adquirente ou do encomendante da importacao invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_407",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "O CPF so pode ser informado no campo emitente para a NF-e avulsa",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "universidade_ats",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Qual o e-mail da universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Que dia e o curso",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero fazer o curso",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Existe o curso",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estou com duvida no curso",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Site da universidadeats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual o site da universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como falo com a universidadeats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como eu falo com a universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual email da universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso falar com a universidadeats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual o telefone da universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": "Falar com a universidade ats"
    },
    {
      "intent": "Rejeicao_611",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-26T14:28:29.831Z",
      "examples": [
        {
          "text": "ean 612",
          "created": "2018-02-26T14:28:23.401Z",
          "updated": "2018-02-26T14:28:23.401Z"
        },
        {
          "text": "ean 611",
          "created": "2018-02-26T14:28:29.831Z",
          "updated": "2018-02-26T14:28:29.831Z"
        },
        {
          "text": "Rejeição: 611 - cEAN inválido",
          "created": "2018-02-26T14:25:36.384Z",
          "updated": "2018-02-26T14:25:36.384Z"
        },
        {
          "text": "cEAN invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "Rejeicao: 611 - cEAN invalido",
          "created": "2018-02-26T14:25:52.678Z",
          "updated": "2018-02-26T14:25:52.678Z"
        },
        {
          "text": "erro 611",
          "created": "2018-02-26T14:25:58.870Z",
          "updated": "2018-02-26T14:25:58.870Z"
        },
        {
          "text": "nfe 611",
          "created": "2018-02-26T14:26:06.426Z",
          "updated": "2018-02-26T14:26:06.426Z"
        },
        {
          "text": "Rejeição: 612 cEANTrib inválido",
          "created": "2018-02-26T14:27:53.305Z",
          "updated": "2018-02-26T14:27:53.305Z"
        },
        {
          "text": "Rejeicao: 612 cEANTrib invalido",
          "created": "2018-02-26T14:28:08.692Z",
          "updated": "2018-02-26T14:28:08.692Z"
        },
        {
          "text": "erro 612",
          "created": "2018-02-26T14:28:14.238Z",
          "updated": "2018-02-26T14:28:14.238Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_342",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso informada na Exportacao Indireta com DV invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_323",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ autorizado para download invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_553",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Tipo autorizador do recibo diverge do orgao Autorizador.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_688",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF referenciada de Produtor com IE inexistente [nRef: xxx]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_762",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com dados de compras (Empenho",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_335",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:05:12.423Z",
      "examples": [
        {
          "text": "Numero do processo de drawback na importacao invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:05:12.423Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_289",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo da UF informada diverge da UF solicitada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "cancela_PDV",
      "created": "2018-08-21T20:31:51.944Z",
      "updated": "2018-08-21T20:35:42.946Z",
      "examples": [
        {
          "text": "cancelar pdv",
          "created": "2018-08-21T20:35:42.946Z",
          "updated": "2018-08-21T20:35:42.946Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_684",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:13:42.790Z",
      "examples": [
        {
          "text": "Duplicidade de Cupom Fiscal referenciado (Modelo, Numero de Ordem e COO)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:13:42.790Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_340",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Nao informado o grupo de exportacao indireta no item",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_468",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e com Tipo Emissao = 4",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_716",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e em operacao nao destinada a consumidor final",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "simples",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_790",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Operacao com Exterior para destinatario Contribuinte de ICMS",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ICMS_Desonerado",
      "created": "2018-04-02T20:16:17.089Z",
      "updated": "2018-04-02T20:19:24.080Z",
      "examples": [
        {
          "text": "o que e icms desonerado",
          "created": "2018-04-02T20:16:29.586Z",
          "updated": "2018-04-02T20:16:29.586Z"
        },
        {
          "text": "tratar icms desonerado na entrada de mercadoria",
          "created": "2018-04-02T20:19:24.080Z",
          "updated": "2018-04-02T20:19:24.080Z"
        },
        {
          "text": "preciso incluir o icms desonerado na nota de entrada",
          "created": "2018-04-02T20:19:14.083Z",
          "updated": "2018-04-02T20:19:14.083Z"
        },
        {
          "text": "como incluir o icms desonerado no lancamento da nota",
          "created": "2018-04-02T20:18:41.256Z",
          "updated": "2018-04-02T20:18:41.256Z"
        },
        {
          "text": "a nota de mercadoria tem icms desonerado",
          "created": "2018-04-02T20:18:21.013Z",
          "updated": "2018-04-02T20:18:21.013Z"
        },
        {
          "text": "onde colocar o icms desonerado",
          "created": "2018-04-02T20:18:03.129Z",
          "updated": "2018-04-02T20:18:03.129Z"
        },
        {
          "text": "campo para incluir o icms desonerado",
          "created": "2018-04-02T20:17:53.667Z",
          "updated": "2018-04-02T20:17:53.667Z"
        },
        {
          "text": "como incluir icms desonerado",
          "created": "2018-04-02T20:16:50.145Z",
          "updated": "2018-04-02T20:16:50.145Z"
        },
        {
          "text": "icms desonerado",
          "created": "2018-04-02T20:16:35.202Z",
          "updated": "2018-04-02T20:16:35.202Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "gerar_sintegra",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Como faco para gerar o arquivo sintegra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como gerar o arquivo sintegra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Meu contador esta solicitando o arquivo sintegra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Gerar arquivo sintegra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir o sintegra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Sintegra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_589",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:09:24.016Z",
      "examples": [
        {
          "text": "Numero do NSU informado superior ao maior NSU da base de dados da SEFAZ",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:09:24.016Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_222",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Protocolo de Autorizacao de Uso difere do cadastrado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "O_que_mudou_nota_4.0",
      "created": "2018-08-10T20:09:59.104Z",
      "updated": "2018-08-10T20:12:13.813Z",
      "examples": [
        {
          "text": "o que mudou com a nota 4.0",
          "created": "2018-08-10T20:10:06.987Z",
          "updated": "2018-08-10T20:10:06.987Z"
        },
        {
          "text": "quero saber o que vai mudar se eu atualizar a versao",
          "created": "2018-08-10T20:12:13.813Z",
          "updated": "2018-08-10T20:12:13.813Z"
        },
        {
          "text": "o que muda com a atualizacao da nota",
          "created": "2018-08-10T20:10:19.784Z",
          "updated": "2018-08-10T20:10:19.784Z"
        },
        {
          "text": "o que tem de diferente no sistema com a nota 4.0",
          "created": "2018-08-10T20:10:38.485Z",
          "updated": "2018-08-10T20:10:38.485Z"
        },
        {
          "text": "atualizei a ntoa o que mudou",
          "created": "2018-08-10T20:10:29.898Z",
          "updated": "2018-08-10T20:10:29.898Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_451",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Processo de emissao informado invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_276",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo Municipio do Local de Retirada: digito invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_717",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e em operacao nao presencial",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_284",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-18T20:20:29.777Z",
      "examples": [
        {
          "text": "meu certificado está acusando como revogado",
          "created": "2018-04-18T20:20:29.777Z",
          "updated": "2018-04-18T20:20:29.777Z"
        },
        {
          "text": "erro 284",
          "created": "2018-04-18T20:19:52.756Z",
          "updated": "2018-04-18T20:19:52.756Z"
        },
        {
          "text": "Certificado Transmissor revogado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeicao 284",
          "created": "2018-04-18T20:19:57.958Z",
          "updated": "2018-04-18T20:19:57.958Z"
        },
        {
          "text": "certificado revogado",
          "created": "2018-04-18T20:20:03.409Z",
          "updated": "2018-04-18T20:20:03.409Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf_cancelar_o_ultimo_item",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Como faco para cancelar o ultimo item no cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cancelar ultimo item",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero cancelar o ultimo item do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para cancelar o ultimo item ja lancado no cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Ultimo item do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "ultimo item do cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "ultimo item",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como cancelar o ultimo item no cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso cancelar o ultimo item do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Cancelar o ultimo item lancado no cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_691",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso da NF-e diverge da Chave de Acesso do EPEC",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Grade_produto",
      "created": "2018-03-15T18:42:31.242Z",
      "updated": "2018-03-15T18:44:00.660Z",
      "examples": [
        {
          "text": "como inserir uma grade para um produto",
          "created": "2018-03-15T18:44:00.660Z",
          "updated": "2018-03-15T18:44:00.660Z"
        },
        {
          "text": "produto com grade",
          "created": "2018-03-15T18:43:42.759Z",
          "updated": "2018-03-15T18:43:42.759Z"
        },
        {
          "text": "cadastro de produtos com grade",
          "created": "2018-03-15T18:43:24.733Z",
          "updated": "2018-03-15T18:43:24.733Z"
        },
        {
          "text": "quero cadastrar um produto com grade",
          "created": "2018-03-15T18:43:11.959Z",
          "updated": "2018-03-15T18:43:11.959Z"
        },
        {
          "text": "grade no cadastro de produto",
          "created": "2018-03-15T18:43:00.902Z",
          "updated": "2018-03-15T18:43:00.902Z"
        },
        {
          "text": "como cadastrar uma grade",
          "created": "2018-03-15T18:42:40.872Z",
          "updated": "2018-03-15T18:42:40.872Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_221",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-28T19:56:31.707Z",
      "examples": [
        {
          "text": "nao consigo cancelar a nota porque ja foi confirmada recebimento",
          "created": "2018-03-28T19:56:24.985Z",
          "updated": "2018-03-28T19:56:24.985Z"
        },
        {
          "text": "nf com recebimento confirmado",
          "created": "2018-03-28T19:56:31.707Z",
          "updated": "2018-03-28T19:56:31.707Z"
        },
        {
          "text": "ao cancelar a nota o sistema informa rejeicao 221",
          "created": "2018-03-28T19:53:33.043Z",
          "updated": "2018-03-28T19:53:33.043Z"
        },
        {
          "text": "rejeicao 221",
          "created": "2018-03-28T19:53:20.841Z",
          "updated": "2018-03-28T19:53:20.841Z"
        },
        {
          "text": "erro 221",
          "created": "2018-03-28T19:53:16.046Z",
          "updated": "2018-03-28T19:53:16.046Z"
        },
        {
          "text": "Confirmado o recebimento da NF-e pelo destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "recebimento de manifesto do destinatario",
          "created": "2018-03-28T19:54:52.249Z",
          "updated": "2018-03-28T19:54:52.249Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ok",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-21T20:44:55.101Z",
      "examples": [
        {
          "text": "ok",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "entendi",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "sim",
          "created": "2018-02-21T20:44:55.101Z",
          "updated": "2018-02-21T20:44:55.101Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_290",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-01T14:19:38.076Z",
      "examples": [
        {
          "text": "erro 290",
          "created": "2018-03-01T14:19:20.834Z",
          "updated": "2018-03-01T14:19:20.834Z"
        },
        {
          "text": "rejeicao 290",
          "created": "2018-03-01T14:19:26.890Z",
          "updated": "2018-03-01T14:19:26.890Z"
        },
        {
          "text": "certificado digital invalido",
          "created": "2018-03-01T14:19:38.076Z",
          "updated": "2018-03-01T14:19:38.076Z"
        },
        {
          "text": "certificado invalido",
          "created": "2018-03-01T14:19:16.832Z",
          "updated": "2018-03-01T14:19:16.832Z"
        },
        {
          "text": "Certificado Assinatura invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Relatorio_vendas_por_cliente",
      "created": "2018-08-15T20:05:47.003Z",
      "updated": "2018-08-15T20:26:48.823Z",
      "examples": [],
      "description": ""
    },
    {
      "intent": "ecf_desconto_item",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "nao sei dar desconto em apenas um item no caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero dar desconto em um item da venda",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "desconto por item na venda no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "desconto no item na venda no caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como dar desconto no item da venda no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero dar desconto apenas em um item",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_237",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-22T14:07:41.265Z",
      "examples": [
        {
          "text": "rejeicao cpf",
          "created": "2018-02-22T14:07:41.265Z",
          "updated": "2018-02-22T14:07:41.265Z"
        },
        {
          "text": "rejeicao 237",
          "created": "2018-02-22T13:02:22.507Z",
          "updated": "2018-02-22T13:02:22.507Z"
        },
        {
          "text": "erro de cpf invalido ao faturar nota",
          "created": "2018-02-22T12:43:40.939Z",
          "updated": "2018-02-22T12:43:40.939Z"
        },
        {
          "text": "nfe recusada com cpf invalido",
          "created": "2018-02-22T12:35:45.281Z",
          "updated": "2018-02-22T12:35:45.281Z"
        },
        {
          "text": "cpf invalido na emissao da nota",
          "created": "2018-02-22T12:35:01.309Z",
          "updated": "2018-02-22T12:35:01.309Z"
        },
        {
          "text": "cpf invalido na nfe",
          "created": "2018-02-22T12:35:09.756Z",
          "updated": "2018-02-22T12:35:09.756Z"
        },
        {
          "text": "erro 237",
          "created": "2018-02-22T13:08:43.929Z",
          "updated": "2018-02-22T13:08:43.929Z"
        },
        {
          "text": "ao emitir a nota o cpf do destinatario esta invalido",
          "created": "2018-02-22T12:35:32.123Z",
          "updated": "2018-02-22T12:35:32.123Z"
        },
        {
          "text": "CPF do destinatario invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro cpf invalido na nota",
          "created": "2018-02-22T12:43:49.914Z",
          "updated": "2018-02-22T12:43:49.914Z"
        },
        {
          "text": "ao emitir uma nota aparece uma mensagem de cpf invalido",
          "created": "2018-02-22T12:34:37.314Z",
          "updated": "2018-02-22T12:34:37.314Z"
        }
      ],
      "description": null
    },
    {
      "intent": "certificado_nfe",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "certificado nf-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "qual o certificado posso utilizar para emissao da nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual certificado posso comprar para emitir a nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "certificado para nfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "onde eu compro o certificado para emitir a nfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "onde eu compro um certificado para emitir nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "o sistema esta homologado para utilizar qual certificado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "o sistema utiliza certificado A1",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Posso comprar cerficado A1 para nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Posso comprar certificado A3 para NFc-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Posso comprar o certicado A3 para nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Posso utilizar certificado A1 para NFC-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Posso utilizar certificado A3 para NFC-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Posso utilizar certificado A3 para NFCe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Posso utilizar certificado A3 para nota fiscal de servico",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Posso utilizar certificado A3 para nota fiscal eletrônica de servico",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "o sistema utiliza certificado A3",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "qual certificado utilizo para emitir uma nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual certificado digital posso usar para NF-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual certificado digital utilizo para emissão da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual certificado digital utilizo para emissao da nota fiscal eletronica",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual certificado digital utilizo para nota fiscal eletronica",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual certificado utilizo para",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "posso comprar o certificado A1",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "posso comprar o certificado A3",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Listagem_cliente",
      "created": "2018-03-26T20:23:05.009Z",
      "updated": "2018-03-26T20:28:15.003Z",
      "examples": [
        {
          "text": "listagem de cliente",
          "created": "2018-03-26T20:23:25.496Z",
          "updated": "2018-03-26T20:23:25.496Z"
        },
        {
          "text": "lista de clientes",
          "created": "2018-03-26T20:23:17.845Z",
          "updated": "2018-03-26T20:23:17.845Z"
        },
        {
          "text": "preciso de uma lista de todos os meus clientes",
          "created": "2018-03-26T20:25:32.194Z",
          "updated": "2018-03-26T20:25:32.194Z"
        },
        {
          "text": "ver todos os clientes cadastrados no sistema",
          "created": "2018-03-26T20:25:39.630Z",
          "updated": "2018-03-26T20:25:39.630Z"
        },
        {
          "text": "quero ver todos os clientes que tenho cadastrado no sistema",
          "created": "2018-03-26T20:28:15.003Z",
          "updated": "2018-03-26T20:28:15.003Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_621",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CPF Emitente nao cadastrado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_337",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Nao informado o grupo de exportacao no item",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "utilizo_resulth",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "eu utilizo o sistema resulth",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_618",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso invalida (modelo diferente de 55 e 65)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_778",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-04T20:53:57.684Z",
      "examples": [
        {
          "text": "ao emitir a nota o produto esta com ncm inexistente na tabela",
          "created": "2018-04-04T20:52:25.962Z",
          "updated": "2018-04-04T20:52:25.962Z"
        },
        {
          "text": "rejeicao 728",
          "created": "2018-04-04T20:52:01.887Z",
          "updated": "2018-04-04T20:52:01.887Z"
        },
        {
          "text": "erro 728",
          "created": "2018-04-04T20:51:55.273Z",
          "updated": "2018-04-04T20:51:55.273Z"
        },
        {
          "text": "ncm inexistente",
          "created": "2018-04-04T20:51:49.678Z",
          "updated": "2018-04-04T20:51:49.678Z"
        },
        {
          "text": "Informado NCM inexistente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "errp de ncm inexistente ao faturar a nota",
          "created": "2018-04-04T20:53:57.684Z",
          "updated": "2018-04-04T20:53:57.684Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_217",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-08-22T19:48:31.609Z",
      "examples": [
        {
          "text": "rejeicao 217",
          "created": "2018-03-27T20:10:01.186Z",
          "updated": "2018-03-27T20:10:01.186Z"
        },
        {
          "text": "quando consulto a chave de acesso da nota ela nao consta na sefaz",
          "created": "2018-03-27T20:12:27.711Z",
          "updated": "2018-03-27T20:12:27.711Z"
        },
        {
          "text": "O que devo fazer quando há mensagem de erro 217-Rejeição",
          "created": "2018-08-22T19:48:31.609Z",
          "updated": "2018-08-22T19:48:31.609Z"
        },
        {
          "text": "nota nao consta na sefaz",
          "created": "2018-03-27T20:11:11.945Z",
          "updated": "2018-03-27T20:11:11.945Z"
        },
        {
          "text": "ao consultar a nota o sistema fala que nao consta na base da sefaz",
          "created": "2018-03-27T20:11:02.548Z",
          "updated": "2018-03-27T20:11:02.548Z"
        },
        {
          "text": "erro de nfe nao consta na base de dados da sefaz",
          "created": "2018-03-27T20:10:29.662Z",
          "updated": "2018-03-27T20:10:29.662Z"
        },
        {
          "text": "erro 217",
          "created": "2018-03-27T20:09:56.349Z",
          "updated": "2018-03-27T20:09:56.349Z"
        },
        {
          "text": "NF-e nao consta na base de dados da SEFAZ",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_633",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e indisponivel para download devido a ausencia de Manifestacao do Destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_254",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e complementar nao possui NF referenciada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "NFe_referente_NFCe",
      "created": "2018-02-20T21:08:13.587Z",
      "updated": "2018-02-20T21:10:00.277Z",
      "examples": [
        {
          "text": "nfce nfe uf 5929",
          "created": "2018-02-20T21:09:32.595Z",
          "updated": "2018-02-20T21:09:32.595Z"
        },
        {
          "text": "nfe 5929 nfce",
          "created": "2018-02-20T21:09:09.554Z",
          "updated": "2018-02-20T21:09:09.554Z"
        },
        {
          "text": "nf-e 5929 nfc-e",
          "created": "2018-02-20T21:09:18.036Z",
          "updated": "2018-02-20T21:09:18.036Z"
        },
        {
          "text": "nf-e referente a nfc-e",
          "created": "2018-02-20T21:08:35.798Z",
          "updated": "2018-02-20T21:08:35.798Z"
        },
        {
          "text": "É permitido emitir NFe referenciando NFCe",
          "created": "2018-02-20T21:08:43.567Z",
          "updated": "2018-02-20T21:08:43.567Z"
        },
        {
          "text": "nfe referente a nfce",
          "created": "2018-02-20T21:08:28.909Z",
          "updated": "2018-02-20T21:08:28.909Z"
        },
        {
          "text": "É permitido emitir NF-e referenciando NFC-e",
          "created": "2018-02-20T21:08:49.606Z",
          "updated": "2018-02-20T21:08:49.606Z"
        }
      ],
      "description": "NFe referente a NFCe"
    },
    {
      "intent": "Rejeicao_228",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-26T17:30:00.973Z",
      "examples": [
        {
          "text": "erro 228",
          "created": "2018-02-26T17:29:51.128Z",
          "updated": "2018-02-26T17:29:51.128Z"
        },
        {
          "text": "rejeicao 228",
          "created": "2018-02-26T17:29:39.944Z",
          "updated": "2018-02-26T17:29:39.944Z"
        },
        {
          "text": "rejeição 228",
          "created": "2018-02-26T17:29:45.621Z",
          "updated": "2018-02-26T17:29:45.621Z"
        },
        {
          "text": "Data de Emissão muito atrasada",
          "created": "2018-02-26T17:29:33.984Z",
          "updated": "2018-02-26T17:29:33.984Z"
        },
        {
          "text": "Data de Emissao muito atrasada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro nfe 228",
          "created": "2018-02-26T17:30:00.973Z",
          "updated": "2018-02-26T17:30:00.973Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_484",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso com tipo de emissao diferente de 4 (posicao 35 da Chave de Acesso)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_597",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de Importacao e nao informado dados de IPI",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_211",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "IE do substituto invalida",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "fechamento_caixa_simples",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Fechamento Simples somente com Leitura X",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero fechar meu caixa somente com leitura X",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como realizar o fechamento de caixa simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "fechamento de caixa simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu fecho o caixa simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "fechar caixa simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero fechar o caixa simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei fechar o caixa de forma simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "licenca_nao_ativa",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "cliente cancelado na ats! o sistema sera encerrado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cliente cancelado na ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "o sistema sera encerrado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "o sistema nao entra",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "estou com problema de licenca",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": "Problema de licenca"
    },
    {
      "intent": "cupom_vinculado",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Emitir o cupom vinculado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Imprimir cupom vinculado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Cupom vinculado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como emitir um cupom fiscal vinculado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como imprimir o cupom vinculado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Gerar cupom vinculado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf_cancelar_ultimo_cupom",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "cancelar cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso cancelar o cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso cancelar o ultimo cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso cancelar o ultimo cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero cancelar o ultimo cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero cancelar o ultimo cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Ultimo cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cancelar o cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "deletar o cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Cancelar o ultimo cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Ultimo cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como cancelo o ultimo cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cancelar ultimo cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como faço para cancelar o ultimo cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cancelar cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cancelamento de cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como cancelar o ultimo cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "excluir o cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_681",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:12:45.129Z",
      "examples": [
        {
          "text": "Duplicidade de NF Modelo 1 referenciada (CNPJ, Modelo, Serie e Numero)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:12:45.129Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_266",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-26T17:31:33.210Z",
      "examples": [
        {
          "text": "Serie utilizada não permitida no Web Service",
          "created": "2018-02-26T17:30:52.994Z",
          "updated": "2018-02-26T17:30:52.994Z"
        },
        {
          "text": "erro nfe 266",
          "created": "2018-02-26T17:31:33.210Z",
          "updated": "2018-02-26T17:31:33.210Z"
        },
        {
          "text": "Série utilizada não permitida no Web Service",
          "created": "2018-02-26T17:30:45.265Z",
          "updated": "2018-02-26T17:30:45.265Z"
        },
        {
          "text": "Serie utilizada nao permitida no Web Service",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeição 266",
          "created": "2018-02-26T17:31:12.340Z",
          "updated": "2018-02-26T17:31:12.340Z"
        },
        {
          "text": "rejeicao 266",
          "created": "2018-02-26T17:31:05.825Z",
          "updated": "2018-02-26T17:31:05.825Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_710",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e com formato de DANFE invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_272",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-28T21:03:08.154Z",
      "examples": [
        {
          "text": "codigo do municipio da empresa esta invalido",
          "created": "2018-02-28T21:03:08.154Z",
          "updated": "2018-02-28T21:03:08.154Z"
        },
        {
          "text": "Codigo Municipio do Emitente: digito invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "codigo de municipio do emitente invalido",
          "created": "2018-02-28T21:02:30.977Z",
          "updated": "2018-02-28T21:02:30.977Z"
        },
        {
          "text": "erro 272",
          "created": "2018-02-28T21:02:35.922Z",
          "updated": "2018-02-28T21:02:35.922Z"
        },
        {
          "text": "rejeicao 272",
          "created": "2018-02-28T21:02:41.425Z",
          "updated": "2018-02-28T21:02:41.425Z"
        },
        {
          "text": "cod municipio do emitente invalido",
          "created": "2018-02-28T21:02:55.162Z",
          "updated": "2018-02-28T21:02:55.162Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_554",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Serie difere da faixa 0-899",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_602",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do PIS difere do somatorio dos itens sujeitos ao ICMS",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_735",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com Unidade de Tributacao invalida",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_203",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-05-08T20:02:15.274Z",
      "examples": [
        {
          "text": "problema ao faturar nfe. erro 203",
          "created": "2018-05-08T20:02:15.274Z",
          "updated": "2018-05-08T20:02:15.274Z"
        },
        {
          "text": "erro nf-e 203",
          "created": "2018-02-20T18:36:44.014Z",
          "updated": "2018-02-20T18:36:44.014Z"
        },
        {
          "text": "Rejeicao 203",
          "created": "2018-02-20T18:36:18.606Z",
          "updated": "2018-02-20T18:36:18.606Z"
        },
        {
          "text": "erro nfe 203",
          "created": "2018-02-20T18:36:36.686Z",
          "updated": "2018-02-20T18:36:36.686Z"
        },
        {
          "text": "erro 203",
          "created": "2018-02-20T19:02:42.888Z",
          "updated": "2018-02-20T19:02:42.888Z"
        },
        {
          "text": "Emissor nao habilitado para emissao de NF-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 203 ao emitir nfe",
          "created": "2018-05-08T19:59:38.219Z",
          "updated": "2018-05-08T19:59:38.219Z"
        },
        {
          "text": "Rejeicao 203: Emitente nao habilitado para emissao de NF-e",
          "created": "2018-05-08T19:59:59.520Z",
          "updated": "2018-05-08T19:59:59.520Z"
        }
      ],
      "description": null
    },
    {
      "intent": "leitura_X",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Leitura X",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir uma leitura x",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para emitir uma leitura x",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma leitura x",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como emtir uma leitura x",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_541",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CPF do Local de Entrega invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_356",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informar o local de saida do Pais somente no caso da exportacao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_574",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "O autor do evento diverge do emissor da NF-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Faturamento_por_pedido",
      "created": "2018-07-20T20:48:54.675Z",
      "updated": "2018-08-16T16:49:09.081Z",
      "examples": [
        {
          "text": "faturamento por pedido",
          "created": "2018-07-20T21:02:34.336Z",
          "updated": "2018-07-20T21:02:34.336Z"
        },
        {
          "text": "como saber meu faturamento",
          "created": "2018-08-16T16:49:09.081Z",
          "updated": "2018-08-16T16:49:09.081Z"
        },
        {
          "text": "quero saber as vendas que fiz no mes",
          "created": "2018-08-16T16:49:01.845Z",
          "updated": "2018-08-16T16:49:01.845Z"
        },
        {
          "text": "relatorio das vendas de um periodo",
          "created": "2018-08-16T16:48:42.365Z",
          "updated": "2018-08-16T16:48:42.365Z"
        },
        {
          "text": "como emitir um relatorio de faturamento",
          "created": "2018-08-16T16:48:31.284Z",
          "updated": "2018-08-16T16:48:31.284Z"
        },
        {
          "text": "relatorio de faturamento",
          "created": "2018-07-20T21:12:46.122Z",
          "updated": "2018-07-20T21:12:46.122Z"
        },
        {
          "text": "quero um relatorio que mostra quanto eu vendi",
          "created": "2018-07-20T21:12:39.271Z",
          "updated": "2018-07-20T21:12:39.271Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Pesquisa_nota_entrada",
      "created": "2018-04-11T20:04:17.906Z",
      "updated": "2018-04-16T17:23:55.885Z",
      "examples": [
        {
          "text": "como faco para alterar uma nota que ja dei entrada",
          "created": "2018-04-11T20:24:44.292Z",
          "updated": "2018-04-11T20:24:44.292Z"
        },
        {
          "text": "como alterar nota que ja dei entrada",
          "created": "2018-04-16T17:13:24.912Z",
          "updated": "2018-04-16T17:13:24.912Z"
        },
        {
          "text": "como alterar uma nota que ja lancei",
          "created": "2018-04-16T17:23:55.885Z",
          "updated": "2018-04-16T17:23:55.885Z"
        },
        {
          "text": "como pesquisar a nota de entrada",
          "created": "2018-04-11T20:20:25.287Z",
          "updated": "2018-04-11T20:20:25.287Z"
        },
        {
          "text": "lista das notas de entrada lancadas no sistema",
          "created": "2018-04-11T20:20:39.756Z",
          "updated": "2018-04-11T20:20:39.756Z"
        },
        {
          "text": "quero alterar uma nota que ja dei entrada",
          "created": "2018-04-11T20:20:48.970Z",
          "updated": "2018-04-11T20:20:48.970Z"
        },
        {
          "text": "como verificar as notas que dei entrada no sistema",
          "created": "2018-04-11T20:21:00.327Z",
          "updated": "2018-04-11T20:21:00.327Z"
        },
        {
          "text": "listagem das notas de entrada",
          "created": "2018-04-11T20:23:54.344Z",
          "updated": "2018-04-11T20:23:54.344Z"
        },
        {
          "text": "alterar uma nota de entrada de mercadoria",
          "created": "2018-04-11T20:24:33.492Z",
          "updated": "2018-04-11T20:24:33.492Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_368",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total de ISS retido difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_273",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-10T20:22:34.489Z",
      "examples": [
        {
          "text": "rejeicao 273",
          "created": "2018-04-10T20:22:02.351Z",
          "updated": "2018-04-10T20:22:02.351Z"
        },
        {
          "text": "codigo de municipio da filial nao tem uf",
          "created": "2018-04-10T20:22:16.627Z",
          "updated": "2018-04-10T20:22:16.627Z"
        },
        {
          "text": "codigo de minicipio no cadastro de filial esta errado",
          "created": "2018-04-10T20:22:34.489Z",
          "updated": "2018-04-10T20:22:34.489Z"
        },
        {
          "text": "Codigo Municipio do Emitente: difere da UF do emitente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 273",
          "created": "2018-04-10T19:50:48.376Z",
          "updated": "2018-04-10T19:50:48.376Z"
        }
      ],
      "description": null
    },
    {
      "intent": "cliente_cancelar_naats",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Cliente cancelado no ResulthECF",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O sistema esta emitindo uma mensagem de cliente cancelado na ATS",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Cliente cancelado na ATS",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como retirar a mensagem de cliente cancelar na ATS",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Cliente cancelado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Cliente cancelado no Resulth ECF",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Frete_PDV",
      "created": "2018-04-26T19:00:19.714Z",
      "updated": "2018-04-26T19:17:30.672Z",
      "examples": [
        {
          "text": "estou fazendo o pdv e nao sei onde colocar o frete",
          "created": "2018-04-26T19:16:50.542Z",
          "updated": "2018-04-26T19:16:50.542Z"
        },
        {
          "text": "tem como colocar frete no pedido",
          "created": "2018-04-26T19:17:17.109Z",
          "updated": "2018-04-26T19:17:17.109Z"
        },
        {
          "text": "gostaria de inserir o valor do frete no pedido",
          "created": "2018-04-26T19:17:10.556Z",
          "updated": "2018-04-26T19:17:10.556Z"
        },
        {
          "text": "como informar o frete no pdv?",
          "created": "2018-04-26T19:16:21.515Z",
          "updated": "2018-04-26T19:16:21.515Z"
        },
        {
          "text": "quero informar o frete no pdv",
          "created": "2018-04-26T19:16:28.371Z",
          "updated": "2018-04-26T19:16:28.371Z"
        },
        {
          "text": "onde vou para colocar o frete no pdv",
          "created": "2018-04-26T19:17:30.672Z",
          "updated": "2018-04-26T19:17:30.672Z"
        },
        {
          "text": "tem como colocar frete no pdv",
          "created": "2018-04-26T19:17:23.104Z",
          "updated": "2018-04-26T19:17:23.104Z"
        },
        {
          "text": "como coloco o frete no pedido",
          "created": "2018-04-26T19:16:59.422Z",
          "updated": "2018-04-26T19:16:59.422Z"
        },
        {
          "text": "como faco para informar o frete no pdv",
          "created": "2018-04-26T19:16:37.312Z",
          "updated": "2018-04-26T19:16:37.312Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Altera_PDV",
      "created": "2018-08-22T19:10:54.615Z",
      "updated": "2018-08-22T19:28:05.075Z",
      "examples": [
        {
          "text": "como alterar os pedidos",
          "created": "2018-08-22T19:28:05.075Z",
          "updated": "2018-08-22T19:28:05.075Z"
        },
        {
          "text": "como alterar um pedido",
          "created": "2018-08-22T19:10:59.992Z",
          "updated": "2018-08-22T19:10:59.992Z"
        },
        {
          "text": "como faco para alterar um pedido",
          "created": "2018-08-22T19:27:13.699Z",
          "updated": "2018-08-22T19:27:13.699Z"
        },
        {
          "text": "quero alterar o pdv",
          "created": "2018-08-22T19:27:18.206Z",
          "updated": "2018-08-22T19:27:18.206Z"
        },
        {
          "text": "nao consigo alterar o pdv",
          "created": "2018-08-22T19:27:25.422Z",
          "updated": "2018-08-22T19:27:25.422Z"
        },
        {
          "text": "preciso alterar um pdv",
          "created": "2018-08-22T19:27:47.753Z",
          "updated": "2018-08-22T19:27:47.753Z"
        },
        {
          "text": "preciso alterar o pedido faturado",
          "created": "2018-08-22T19:27:59.156Z",
          "updated": "2018-08-22T19:27:59.156Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "nota_volume_peso",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "quero informar volume na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como informar volume e peso na emissao da nota fiscal eletronica NF-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu informo o peso na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu informo volume na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "me ajuda a informar volume e peso na emissao da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso informar volume e peso na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero informar volume e peso na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei como informar volume e peso na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero informar peso na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_513",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo Municipio do Local de Retirada deve ser 9999999 para UF retirada = EX",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_503",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Serie utilizada fora da faixa permitida no SCAN (900-999)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_288",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo Municipio do FG - Transporte: digito invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_239",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-08-13T11:19:41.443Z",
      "examples": [
        {
          "text": "erro 239",
          "created": "2018-08-07T20:16:18.419Z",
          "updated": "2018-08-07T20:16:18.419Z"
        },
        {
          "text": "rejeicao 239",
          "created": "2018-08-07T20:16:24.521Z",
          "updated": "2018-08-07T20:16:24.521Z"
        },
        {
          "text": "Cabecalho - Versao do arquivo XML nao suportada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "versao do arquivo xml não suporta",
          "created": "2018-08-13T11:19:41.443Z",
          "updated": "2018-08-13T11:19:41.443Z"
        },
        {
          "text": "erro 239 na versão do xml",
          "created": "2018-08-07T20:17:03.430Z",
          "updated": "2018-08-07T20:17:03.430Z"
        },
        {
          "text": "versao do xml nao suportada",
          "created": "2018-08-07T20:16:46.482Z",
          "updated": "2018-08-07T20:16:46.482Z"
        },
        {
          "text": "ao emitir a nota aparece erro 239",
          "created": "2018-08-07T20:16:33.640Z",
          "updated": "2018-08-07T20:16:33.640Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_787",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e de entrega a domicilio sem a identificacao do destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Reimprimir_DANFE",
      "created": "2018-04-26T19:09:32.609Z",
      "updated": "2018-04-26T19:28:30.299Z",
      "examples": [],
      "description": ""
    },
    {
      "intent": "Rejeicao_476",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo da UF diverge da UF da primeira NF-e do Lote",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "cadastro_cfop",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-06-26T17:35:37.135Z",
      "examples": [
        {
          "text": "Nao sei o que e CFOP",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual a finalidade do CFOP",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Onde eu cadastro o CFOP",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso cadastrar o CFOP",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Me explica o siginificado de CFOP",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero sabe sobre cfop",
          "created": "2018-06-26T17:35:37.135Z",
          "updated": "2018-06-26T17:35:37.135Z"
        },
        {
          "text": "Estou precisando cadastrar um CFOP",
          "created": "2018-06-14T19:27:31.552Z",
          "updated": "2018-06-14T19:27:31.552Z"
        },
        {
          "text": "CFOP",
          "created": "2018-03-01T11:28:16.716Z",
          "updated": "2018-03-01T11:28:16.716Z"
        },
        {
          "text": "o que e um cfop",
          "created": "2018-03-01T11:28:12.972Z",
          "updated": "2018-03-01T11:28:12.972Z"
        },
        {
          "text": "c.f.o.p.",
          "created": "2018-02-26T16:35:34.453Z",
          "updated": "2018-02-26T16:35:34.453Z"
        },
        {
          "text": "Me explique o que e CFOP",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": "O que e CFOP"
    },
    {
      "intent": "ecf",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "quero falar sobre ECF",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "impressora_fiscal_nao_liga",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "A impressora fical nao esta ligada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha impressora fiscal nao ligou",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha impressora nao liga",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Impressora fiscal desligada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha impressora fiscal esta desligada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha impressora fiscal nao liga",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_360",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e com Nota de Empenho invalida para a UF.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_consulta",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "consulta nota pela chave de acesso",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero ver o status da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "eu nao sei qual e o status da nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "onde eu vejo o status da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso ver o status da nota fiscal no sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu consulto o status da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como consultar a situação de todas as notas fiscais emitidas",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "pesquisa status notas",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Reimprimir Danfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como emitir carta de correção para a nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como pesquisar a nota diretamente pelo site da Sefaz",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero consultar uma nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como consultar o status de uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como realizar atraves da chave de acesso a consulta ao status de uma NF-e emitida",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Troca_de_vendas",
      "created": "2018-09-20T20:16:59.412Z",
      "updated": "2018-09-20T20:33:45.445Z",
      "examples": [
        {
          "text": "como funciona a troca",
          "created": "2018-09-20T20:33:45.445Z",
          "updated": "2018-09-20T20:33:45.445Z"
        },
        {
          "text": "preciso trocar o produto que para meu cliente",
          "created": "2018-09-20T20:33:35.023Z",
          "updated": "2018-09-20T20:33:35.023Z"
        },
        {
          "text": "quero fazer uma troca de venda",
          "created": "2018-09-20T20:33:19.799Z",
          "updated": "2018-09-20T20:33:19.799Z"
        },
        {
          "text": "como funciona a nova rotina de trocas",
          "created": "2018-09-20T20:33:09.380Z",
          "updated": "2018-09-20T20:33:09.380Z"
        },
        {
          "text": "nova rotina de trocas",
          "created": "2018-09-20T20:17:06.871Z",
          "updated": "2018-09-20T20:17:06.871Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Pesquisar_pedido_Faturado",
      "created": "2018-08-10T17:27:21.140Z",
      "updated": "2018-08-10T17:56:35.717Z",
      "examples": [
        {
          "text": "onde acho um pedido que ja faturei",
          "created": "2018-08-10T17:31:46.612Z",
          "updated": "2018-08-10T17:31:46.612Z"
        },
        {
          "text": "preciso de ajuda para saber se o pedido esta faturado",
          "created": "2018-08-10T17:56:35.717Z",
          "updated": "2018-08-10T17:56:35.717Z"
        },
        {
          "text": "pesquisar pedido ja faturado",
          "created": "2018-08-10T17:39:09.382Z",
          "updated": "2018-08-10T17:39:09.382Z"
        },
        {
          "text": "quero ver se o pedido esta faturado",
          "created": "2018-08-10T17:56:25.464Z",
          "updated": "2018-08-10T17:56:25.464Z"
        },
        {
          "text": "como faço para ver se o pedido esta faturado",
          "created": "2018-08-10T17:31:05.383Z",
          "updated": "2018-08-10T17:31:05.383Z"
        },
        {
          "text": "quero pesquisar os pedidos que foram faturados",
          "created": "2018-08-10T17:31:19.658Z",
          "updated": "2018-08-10T17:31:19.658Z"
        },
        {
          "text": "como encontro um pedido faturado",
          "created": "2018-08-10T17:31:35.090Z",
          "updated": "2018-08-10T17:31:35.090Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "NFC-e_Contingencia",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Minha nota fiscal de consumidor eletronica esta em modo de contingencia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha NFC-e esta em modo de contingencia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha nfce entrou em contigencia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha nfce esta em contigencia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "NFCE em modo de contingencia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "NFC-e em modo de contingencia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Meu NFCe esta em modo de contingencia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_359",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:07:06.421Z",
      "examples": [
        {
          "text": "NF-e de venda a orgao Publico sem informar a Nota de Empenho",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:07:06.421Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Relatorio_Comissao_Vendedor",
      "created": "2018-09-06T19:38:39.960Z",
      "updated": "2018-09-06T19:41:27.708Z",
      "examples": [
        {
          "text": "como faco para gerar o relatorio de comissao do vendedor",
          "created": "2018-09-06T19:40:49.423Z",
          "updated": "2018-09-06T19:40:49.423Z"
        },
        {
          "text": "relatorio de comissao por vendedor",
          "created": "2018-09-06T19:41:12.021Z",
          "updated": "2018-09-06T19:41:12.021Z"
        },
        {
          "text": "relatorio de comisso do vendedor",
          "created": "2018-09-06T19:41:02.758Z",
          "updated": "2018-09-06T19:41:02.758Z"
        },
        {
          "text": "comissao do vendedor",
          "created": "2018-09-06T19:40:56.771Z",
          "updated": "2018-09-06T19:40:56.771Z"
        },
        {
          "text": "relatorio de comissao com percentual no vendedor",
          "created": "2018-09-06T19:41:27.708Z",
          "updated": "2018-09-06T19:41:27.708Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_634",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Destinatario da NF-e nao tem o mesmo CNPJ raiz do solicitante do download",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_748",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e sem grupo da COFINS",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_739",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com grupo de Combustivel",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "universidade_cadastro",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-05-02T11:54:37.703Z",
      "examples": [
        {
          "text": "quero cadastrar na universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "login na universidadeats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "login na universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "senha universidadeats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "senha universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Cadastro universidade",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "acesso a universidadeats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "acesso a universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero acessar a universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero cadastrar na universidadeats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero usar a universidadeats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero usar a universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como acessar a universidadeats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como acessar a universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como ter acesso na universidadeats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como ter acesso na universidade ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "estou precisando de usuario e senha para acessar a universidade",
          "created": "2018-03-27T12:46:30.652Z",
          "updated": "2018-03-27T12:46:30.652Z"
        },
        {
          "text": "quero usar os recusos da universidade ats",
          "created": "2018-04-23T11:50:31.794Z",
          "updated": "2018-04-23T11:50:31.794Z"
        },
        {
          "text": "quero usar os recursos da universidade ats",
          "created": "2018-05-02T11:53:18.445Z",
          "updated": "2018-05-02T11:53:18.445Z"
        },
        {
          "text": "quero saber como acessa a universidade ats",
          "created": "2018-05-02T11:53:40.607Z",
          "updated": "2018-05-02T11:53:40.607Z"
        },
        {
          "text": "universidade ats qual o site para entrar",
          "created": "2018-05-02T11:54:10.335Z",
          "updated": "2018-05-02T11:54:10.335Z"
        },
        {
          "text": "estou precisando da senha e usuario para entrar na universidade ats",
          "created": "2018-05-02T11:54:37.703Z",
          "updated": "2018-05-02T11:54:37.703Z"
        }
      ],
      "description": "Cadastro na universidade ats"
    },
    {
      "intent": "Rejeicao_777",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-05-16T12:55:35.002Z",
      "examples": [
        {
          "text": "Obrigatoria a informacao do NCM",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-05-16T12:55:35.002Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Backup_Now_realizando_backups",
      "created": "2019-01-10T10:53:57.960Z",
      "updated": "2019-01-10T12:59:32.159Z",
      "examples": [
        {
          "text": "como faco o backup",
          "created": "2019-01-10T10:54:51.301Z",
          "updated": "2019-01-10T10:54:51.301Z"
        },
        {
          "text": "quero mudar o horario do meu backup",
          "created": "2019-01-10T12:59:13.576Z",
          "updated": "2019-01-10T12:59:13.576Z"
        },
        {
          "text": "como configurar o backup",
          "created": "2019-01-10T12:57:47.819Z",
          "updated": "2019-01-10T12:57:47.819Z"
        },
        {
          "text": "backup na ferramenta da ats",
          "created": "2019-01-10T12:59:20.668Z",
          "updated": "2019-01-10T12:59:20.668Z"
        },
        {
          "text": "quero cadastrar outro backup",
          "created": "2019-01-10T12:59:32.159Z",
          "updated": "2019-01-10T12:59:32.159Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "CNPJ",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Duplicidade de numeracao do EPEC (Modelo",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_757",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com dados de Reboque do veiculo de Transporte",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_732",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de operacao interestadual e idDest <> 2",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Num_pedido",
      "created": "2018-07-23T20:00:34.801Z",
      "updated": "2018-07-23T20:05:52.834Z",
      "examples": [
        {
          "text": "preciso saber qual o numero do pedido da nota",
          "created": "2018-07-23T20:05:40.838Z",
          "updated": "2018-07-23T20:05:40.838Z"
        },
        {
          "text": "nao estou encontrando o numero do pedido da nota",
          "created": "2018-07-23T20:05:52.834Z",
          "updated": "2018-07-23T20:05:52.834Z"
        },
        {
          "text": "numero do pedido da nota",
          "created": "2018-07-23T20:05:26.217Z",
          "updated": "2018-07-23T20:05:26.217Z"
        },
        {
          "text": "nao sei onde fica o numero do pedido da nota",
          "created": "2018-07-23T20:05:18.215Z",
          "updated": "2018-07-23T20:05:18.215Z"
        },
        {
          "text": "quero saber onde fica o numero do pedido da nota",
          "created": "2018-07-23T20:03:28.101Z",
          "updated": "2018-07-23T20:03:28.101Z"
        },
        {
          "text": "onde fica o numero do pedido",
          "created": "2018-07-23T20:01:38.119Z",
          "updated": "2018-07-23T20:01:38.119Z"
        },
        {
          "text": "como faco para encontrar o numero do pedido",
          "created": "2018-07-23T20:01:32.141Z",
          "updated": "2018-07-23T20:01:32.141Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "NFE-Informarparcelamanualmente",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Informar parcelas manualmente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso informar parcelas de forma manual na emissao da nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como informar parcelas na digitaca de nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como informar parcelas na digitacao de nf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como informar parcelas na digitacao e emissao de nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Gerar parcelas manualmente na emissao da nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Conta_Contabil",
      "created": "2018-05-09T16:32:00.797Z",
      "updated": "2018-05-09T16:55:42.683Z",
      "examples": [
        {
          "text": "onde faco o cadastro da conta contabil",
          "created": "2018-05-09T16:55:00.548Z",
          "updated": "2018-05-09T16:55:00.548Z"
        },
        {
          "text": "conta contabil para SPED",
          "created": "2018-05-09T16:54:33.281Z",
          "updated": "2018-05-09T16:54:33.281Z"
        },
        {
          "text": "preciso incluir uma conta contabil",
          "created": "2018-05-09T16:54:22.441Z",
          "updated": "2018-05-09T16:54:22.441Z"
        },
        {
          "text": "como cadastrar uma conta contabil",
          "created": "2018-05-09T16:54:01.725Z",
          "updated": "2018-05-09T16:54:01.725Z"
        },
        {
          "text": "sistema pede conta contabil",
          "created": "2018-05-09T16:54:12.472Z",
          "updated": "2018-05-09T16:54:12.472Z"
        },
        {
          "text": "o que e uma conta contabil",
          "created": "2018-05-09T16:53:53.345Z",
          "updated": "2018-05-09T16:53:53.345Z"
        },
        {
          "text": "contas contabeis",
          "created": "2018-05-09T16:55:33.107Z",
          "updated": "2018-05-09T16:55:33.107Z"
        },
        {
          "text": "incluir contas contabeis",
          "created": "2018-05-09T16:55:42.683Z",
          "updated": "2018-05-09T16:55:42.683Z"
        },
        {
          "text": "gostaria de cadastrar conta contabil",
          "created": "2018-05-09T16:55:27.982Z",
          "updated": "2018-05-09T16:55:27.982Z"
        },
        {
          "text": "tenho que fazer o cadastro de conta contabil",
          "created": "2018-05-09T16:55:19.298Z",
          "updated": "2018-05-09T16:55:19.298Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "nota_informacoes_adicionais",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "impressao de informacoes adicionais na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso informar mais coisas na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "informacoes adicionais na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero informar mais observacoes adicionais na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Onde informo observacoes adicionais na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "informar dados adicionais na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Informar mensagem complementar na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Mensagem complementar na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Dados adicionais",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Dados adicionais na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero colocar mais informacoes no campo adicional da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero imprimir informacoes adicionais na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_528",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Valor do ICMS difere do produto BC e Aliquota",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_285",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Certificado Transmissor difere ICP-Brasil",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_783",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e nao e autorizada pela SVC",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Cadastro_fornecedor",
      "created": "2018-03-05T19:58:53.626Z",
      "updated": "2018-03-05T20:12:17.742Z",
      "examples": [
        {
          "text": "cadastrar fornecedor",
          "created": "2018-03-05T20:11:57.251Z",
          "updated": "2018-03-05T20:11:57.251Z"
        },
        {
          "text": "como incluir um novo fornecedor",
          "created": "2018-03-05T20:12:17.742Z",
          "updated": "2018-03-05T20:12:17.742Z"
        },
        {
          "text": "preciso colocar um novo fornecedor no sistema",
          "created": "2018-03-05T20:12:10.179Z",
          "updated": "2018-03-05T20:12:10.179Z"
        },
        {
          "text": "cadastro de fornecedores",
          "created": "2018-03-05T20:12:01.975Z",
          "updated": "2018-03-05T20:12:01.975Z"
        },
        {
          "text": "onde cadastrar um fornecedor",
          "created": "2018-03-05T20:11:48.145Z",
          "updated": "2018-03-05T20:11:48.145Z"
        },
        {
          "text": "cadastro de fornecedor",
          "created": "2018-03-05T20:11:40.744Z",
          "updated": "2018-03-05T20:11:40.744Z"
        },
        {
          "text": "quero cadastrar um fornecedor",
          "created": "2018-03-05T20:11:36.173Z",
          "updated": "2018-03-05T20:11:36.173Z"
        },
        {
          "text": "como cadastrar um fornecedor?",
          "created": "2018-03-05T20:11:30.073Z",
          "updated": "2018-03-05T20:11:30.073Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_205",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-05-08T20:05:08.601Z",
      "examples": [
        {
          "text": "NFe esta denegada na base de dados da SEFAZ",
          "created": "2018-02-27T12:48:08.327Z",
          "updated": "2018-02-27T12:48:08.327Z"
        },
        {
          "text": "Rejeicao 205",
          "created": "2018-02-27T12:48:17.898Z",
          "updated": "2018-02-27T12:48:17.898Z"
        },
        {
          "text": "erro nfe 205",
          "created": "2018-02-27T12:48:23.729Z",
          "updated": "2018-02-27T12:48:23.729Z"
        },
        {
          "text": "rejeição 205",
          "created": "2018-02-27T12:48:30.501Z",
          "updated": "2018-02-27T12:48:30.501Z"
        },
        {
          "text": "nota denegada",
          "created": "2018-04-25T14:26:34.808Z",
          "updated": "2018-04-25T14:26:34.808Z"
        },
        {
          "text": "NF-e esta denegada na base de dados da SEFAZ [nRec:999999999999999]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "NF-e esta denegada na base de dados da SEFAZ",
          "created": "2018-02-27T12:48:01.561Z",
          "updated": "2018-02-27T12:48:01.561Z"
        },
        {
          "text": "nfe denegada",
          "created": "2018-05-08T20:05:08.601Z",
          "updated": "2018-05-08T20:05:08.601Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_719",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e sem a identificacao do destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Tabela_IBPT",
      "created": "2018-03-26T19:47:42.642Z",
      "updated": "2018-04-04T11:42:07.910Z",
      "examples": [
        {
          "text": "atualizar a tabela ibpt",
          "created": "2018-03-26T19:52:39.979Z",
          "updated": "2018-03-26T19:52:39.979Z"
        },
        {
          "text": "preciso da tabela ibpt",
          "created": "2018-03-26T19:52:33.808Z",
          "updated": "2018-03-26T19:52:33.808Z"
        },
        {
          "text": "como importar a tabela ibpt",
          "created": "2018-03-26T19:52:27.633Z",
          "updated": "2018-03-26T19:52:27.633Z"
        },
        {
          "text": "esta pedindo atualizacao na tabela aliquota",
          "created": "2018-04-04T11:42:07.910Z",
          "updated": "2018-04-04T11:42:07.910Z"
        },
        {
          "text": "carga tributaria",
          "created": "2018-03-29T20:40:34.258Z",
          "updated": "2018-03-29T20:40:34.258Z"
        },
        {
          "text": "tabela ipbt",
          "created": "2018-03-29T20:40:17.486Z",
          "updated": "2018-03-29T20:40:17.486Z"
        },
        {
          "text": "sistema pede para atualizar ibpt",
          "created": "2018-03-26T19:53:20.742Z",
          "updated": "2018-03-26T19:53:20.742Z"
        },
        {
          "text": "tabela ibpt",
          "created": "2018-03-26T19:52:21.323Z",
          "updated": "2018-03-26T19:52:21.323Z"
        },
        {
          "text": "o que e preciso para atualizar o ibpt",
          "created": "2018-03-26T19:53:09.877Z",
          "updated": "2018-03-26T19:53:09.877Z"
        },
        {
          "text": "como faco para atualizar a tabela ibpt",
          "created": "2018-03-26T19:52:59.179Z",
          "updated": "2018-03-26T19:52:59.179Z"
        },
        {
          "text": "atualizar ibpt",
          "created": "2018-03-26T19:52:44.423Z",
          "updated": "2018-03-26T19:52:44.423Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Cadastro_cobrador",
      "created": "2018-03-19T19:35:15.257Z",
      "updated": "2018-03-19T19:41:10.916Z",
      "examples": [
        {
          "text": "como cadastrar um cobrador",
          "created": "2018-03-19T19:37:14.476Z",
          "updated": "2018-03-19T19:37:14.476Z"
        },
        {
          "text": "cadastro de cobrador",
          "created": "2018-03-19T19:37:19.519Z",
          "updated": "2018-03-19T19:37:19.519Z"
        },
        {
          "text": "onde cadastro o cobrador no sistema",
          "created": "2018-03-19T19:38:02.261Z",
          "updated": "2018-03-19T19:38:02.261Z"
        },
        {
          "text": "quero cadastrar um cobrador",
          "created": "2018-03-19T19:41:10.916Z",
          "updated": "2018-03-19T19:41:10.916Z"
        },
        {
          "text": "incluir um cobrador",
          "created": "2018-03-19T19:38:09.937Z",
          "updated": "2018-03-19T19:38:09.937Z"
        },
        {
          "text": "o que e um cobrador?",
          "created": "2018-03-19T19:40:42.300Z",
          "updated": "2018-03-19T19:40:42.300Z"
        },
        {
          "text": "onde vou no sistema para cadastrar um cobrador",
          "created": "2018-03-19T19:41:01.092Z",
          "updated": "2018-03-19T19:41:01.092Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_580",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "O evento exige uma NF-e autorizada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_402",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "XML da area de dados com codificacao diferente de UTF-8",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_sefaz_fora",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-16T11:04:46.226Z",
      "examples": [
        {
          "text": "Nao consigo emitir a NF-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Sistema de nota fiscal fora do ar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Transmissao da Nota Fiscal Eletronica em contingencia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "SEFAZ fora do ar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "a sefaz caiu e quero enviar uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao consigo emitir a nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao consigo emitir a NFE",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Receita fora do ar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "A receita esta fora do ar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu faço pra enviar as notas se a sefaz está fora do ar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu faço pra enviar as notas sem transmissão com a sefaz",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "site da sefaz em manutenção e preciso enviar a nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como trasnmitir uma nota em contigencia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu transmito uma nota quando a sefaz está fora do ar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "a sefaz caiu e preciso mandar minhas notas",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "o servidor da sefaz caiu e agora preciso enviar as notas pra eles",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero transmitir uma nota sem internet",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nota em contigencia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "sefaz caiu quero enviar as notas e agora",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como enviar as notas em contigencia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "sefaz fora do ar preciso enviar as notas",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nota em contingencia",
          "created": "2018-02-16T11:04:46.226Z",
          "updated": "2018-02-16T11:04:46.226Z"
        }
      ],
      "description": null
    },
    {
      "intent": "login_cliente_desktop",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [],
      "description": "O usuário logado possui licença para o sistema desktop."
    },
    {
      "intent": "Rejeicao_573",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Duplicidade de Evento",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "NFCE_ReimprimirDANFE-NFCE",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Reimprimir NFC-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como reimprimir o DANFE da NFCE",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para reimprimir a NFCE",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como reimprimir NFCE",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Reimprimir NFCE",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_351",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Valor do ICMS da Operacao no CST=51 difere do produto BC e Aliquota",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_282",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-18T20:13:29.367Z",
      "examples": [
        {
          "text": "Certificado Transmissor sem CNPJ",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 282",
          "created": "2018-04-18T20:09:26.118Z",
          "updated": "2018-04-18T20:09:26.118Z"
        },
        {
          "text": "rejeicao 282",
          "created": "2018-04-18T20:09:35.315Z",
          "updated": "2018-04-18T20:09:35.315Z"
        },
        {
          "text": "sistema informa que o certificado esta sem cnpj",
          "created": "2018-04-18T20:13:29.367Z",
          "updated": "2018-04-18T20:13:29.367Z"
        },
        {
          "text": "certificado sem cnpj",
          "created": "2018-04-18T20:13:19.115Z",
          "updated": "2018-04-18T20:13:19.115Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_678",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF referenciada com UF diferente da NF-e complementar",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Guardar_nfe",
      "created": "2018-02-21T13:45:20.821Z",
      "updated": "2018-02-21T13:47:48.885Z",
      "examples": [
        {
          "text": "guardar nf-e",
          "created": "2018-02-21T13:47:33.383Z",
          "updated": "2018-02-21T13:47:33.383Z"
        },
        {
          "text": "xml nfe obrigatorio guardar",
          "created": "2018-02-21T13:47:48.885Z",
          "updated": "2018-02-21T13:47:48.885Z"
        },
        {
          "text": "Sou obrigado a guardar minha Notas Fiscais Eletrônicas (Nfe)?",
          "created": "2018-02-21T13:47:16.445Z",
          "updated": "2018-02-21T13:47:16.445Z"
        },
        {
          "text": "guardar nfe",
          "created": "2018-02-21T13:47:22.088Z",
          "updated": "2018-02-21T13:47:22.088Z"
        },
        {
          "text": "guardar nfe obrigatorio xml",
          "created": "2018-02-21T13:47:40.640Z",
          "updated": "2018-02-21T13:47:40.640Z"
        }
      ],
      "description": "Sou obrigado a guardar minha Notas Fiscais Eletrônicas (Nfe)?"
    },
    {
      "intent": "nota_envio_email",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-03-27T12:37:28.111Z",
      "examples": [
        {
          "text": "quero enviar o xml da nota para a contabilidade",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "enviar as notas por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como enviar as notas emitidas para a minha contabilidade",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "envio do xml para a contabilidade",
          "created": "2018-03-27T12:37:28.111Z",
          "updated": "2018-03-27T12:37:28.111Z"
        },
        {
          "text": "Como enviar as notas emitidas para o meu contatos",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero enviar o xml da nota para meu contador",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como enviar o xml da nota para meu contador",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "envio nf-e para contatos filiais",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero enviar a nota por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como enviar nota por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como enviar as notas por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como realizar o envio de email das notas",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso enviar as notas por email pro meu contados",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero configurar o envio de notas por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como configurar o envio de notas por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_275",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-07T20:11:31.894Z",
      "examples": [
        {
          "text": "rejeicao 275",
          "created": "2018-03-07T20:10:46.347Z",
          "updated": "2018-03-07T20:10:46.347Z"
        },
        {
          "text": "codigo do municipio do cliente difere da uf",
          "created": "2018-03-07T20:11:18.975Z",
          "updated": "2018-03-07T20:11:18.975Z"
        },
        {
          "text": "ao emitir a nota ocorreu o erro 275",
          "created": "2018-03-07T20:11:31.894Z",
          "updated": "2018-03-07T20:11:31.894Z"
        },
        {
          "text": "codigo do municipio co cliente nao pertence a uf",
          "created": "2018-03-07T20:11:03.684Z",
          "updated": "2018-03-07T20:11:03.684Z"
        },
        {
          "text": "Codigo Municipio do Destinatario: difere da UF do Destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 275",
          "created": "2018-03-07T20:10:41.184Z",
          "updated": "2018-03-07T20:10:41.184Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_662",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Numeracao do EPEC esta inutilizada na Base de Dados da SEFAZ",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Nota_nao_atualiza_estoque",
      "created": "2018-03-14T19:48:16.737Z",
      "updated": "2018-03-27T12:43:15.926Z",
      "examples": [
        {
          "text": "nota fiscal de entrada nao atualizou o estoque",
          "created": "2018-03-27T12:43:15.926Z",
          "updated": "2018-03-27T12:43:15.926Z"
        },
        {
          "text": "ao dar entrada da nota o estoque do produto nao e atualizado",
          "created": "2018-03-14T19:48:34.380Z",
          "updated": "2018-03-14T19:48:34.380Z"
        },
        {
          "text": "lanco o produto na entrada e o estoque nao atualiza",
          "created": "2018-03-14T19:48:49.656Z",
          "updated": "2018-03-14T19:48:49.656Z"
        },
        {
          "text": "estou realizando vendas mas o estoque continua do mesmo jeito",
          "created": "2018-03-14T19:49:06.206Z",
          "updated": "2018-03-14T19:49:06.206Z"
        },
        {
          "text": "vendi o produto e o estoque nao atualizou",
          "created": "2018-03-14T19:49:14.515Z",
          "updated": "2018-03-14T19:49:14.515Z"
        },
        {
          "text": "estoque nao esta atualizando na entrada de mercadoria",
          "created": "2018-03-14T19:49:26.743Z",
          "updated": "2018-03-14T19:49:26.743Z"
        },
        {
          "text": "estoque nao esta atualizando quando realizo as vendas",
          "created": "2018-03-14T19:49:40.390Z",
          "updated": "2018-03-14T19:49:40.390Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_244",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-13T19:30:04.668Z",
      "examples": [
        {
          "text": "certificado digital com cnpj diferente",
          "created": "2018-03-13T19:29:41.709Z",
          "updated": "2018-03-13T19:29:41.709Z"
        },
        {
          "text": "erro no cnpj do certificado",
          "created": "2018-03-13T19:30:04.668Z",
          "updated": "2018-03-13T19:30:04.668Z"
        },
        {
          "text": "rejeicao 244",
          "created": "2018-03-13T19:29:32.810Z",
          "updated": "2018-03-13T19:29:32.810Z"
        },
        {
          "text": "cnpj do certificado difere do cnpj da empresa",
          "created": "2018-03-13T19:29:58.121Z",
          "updated": "2018-03-13T19:29:58.121Z"
        },
        {
          "text": "erro 244",
          "created": "2018-03-13T19:29:27.139Z",
          "updated": "2018-03-13T19:29:27.139Z"
        },
        {
          "text": "CNPJ do Certificado Digital difere do CNPJ da Matriz e do CNPJ do Emitente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_405",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo do pais do emitente: digito invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_545",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Falha no schema XML - versao informada na versaoDados do SOAPHeader diverge da versao da mensagem",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Cliente_contribuinte",
      "created": "2018-05-23T20:12:55.190Z",
      "updated": "2018-06-01T20:01:53.132Z",
      "examples": [
        {
          "text": "cadastro de cliente como consumidor",
          "created": "2018-05-23T20:20:43.576Z",
          "updated": "2018-05-23T20:20:43.576Z"
        },
        {
          "text": "como cadastrar um cliente como contribuinte",
          "created": "2018-05-23T20:19:01.085Z",
          "updated": "2018-05-23T20:19:01.085Z"
        },
        {
          "text": "cliente contribuinte",
          "created": "2018-05-23T20:19:13.913Z",
          "updated": "2018-05-23T20:19:13.913Z"
        },
        {
          "text": "preciso de ajuda para cadastrar um cliente que e contribuinte",
          "created": "2018-05-23T20:19:28.441Z",
          "updated": "2018-05-23T20:19:28.441Z"
        },
        {
          "text": "cadastro de cliente como contribuinte",
          "created": "2018-05-23T20:19:38.577Z",
          "updated": "2018-05-23T20:19:38.577Z"
        },
        {
          "text": "como altero o tipo do cliente",
          "created": "2018-05-23T20:19:47.430Z",
          "updated": "2018-05-23T20:19:47.430Z"
        },
        {
          "text": "como alterar o cliente para contribuinte",
          "created": "2018-05-23T20:19:57.125Z",
          "updated": "2018-05-23T20:19:57.125Z"
        },
        {
          "text": "preciso cadastrar o cliente como consumidor",
          "created": "2018-05-23T20:20:17.920Z",
          "updated": "2018-05-23T20:20:17.920Z"
        },
        {
          "text": "cliente e consumidor",
          "created": "2018-05-23T20:20:28.254Z",
          "updated": "2018-05-23T20:20:28.254Z"
        },
        {
          "text": "cadastrar cliente convenio deve ser pessoa juridica",
          "created": "2018-06-01T20:01:53.132Z",
          "updated": "2018-06-01T20:01:53.132Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_549",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ da NF referenciada de produtor invalido.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_xml_nao_enviado_email",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "danfe nao esta sendo enviado por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "to com problema ao enviar a nota por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "to com problema no envio de email da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "XML da nota nao esta sendo enviado por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao consigo enviar a nota por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao esta enviando nota por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_786",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e de entrega a domicilio sem dados do Transportador",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_234",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-28T14:07:27.541Z",
      "examples": [
        {
          "text": "rejeicao 234",
          "created": "2018-02-28T13:55:37.287Z",
          "updated": "2018-02-28T13:55:37.287Z"
        },
        {
          "text": "IE diferente da IE do cnpj",
          "created": "2018-02-28T14:07:27.541Z",
          "updated": "2018-02-28T14:07:27.541Z"
        },
        {
          "text": "inscricao estadual do cliente nao esta amarrado ao cnpj",
          "created": "2018-02-28T14:06:24.031Z",
          "updated": "2018-02-28T14:06:24.031Z"
        },
        {
          "text": "cnpj com inscricao estadual diferente",
          "created": "2018-02-28T14:06:48.160Z",
          "updated": "2018-02-28T14:06:48.160Z"
        },
        {
          "text": "inscricao estadual do cliente nao vinculada ao cnpj",
          "created": "2018-02-28T13:56:09.939Z",
          "updated": "2018-02-28T13:56:09.939Z"
        },
        {
          "text": "IE do destinatario nao vinculada ao CNPJ",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 234",
          "created": "2018-02-28T13:55:31.287Z",
          "updated": "2018-02-28T13:55:31.287Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_682",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:13:20.533Z",
      "examples": [
        {
          "text": "Duplicidade de NF de Produtor referenciada (IE, Modelo, Serie e Numero)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:13:20.533Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_614",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso invalida (Codigo UF invalido)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Entrada_nota_xml",
      "created": "2018-04-10T17:14:58.616Z",
      "updated": "2018-12-20T15:28:39.158Z",
      "examples": [
        {
          "text": "como dar entrada de nota pelo xml",
          "created": "2018-04-10T17:53:16.103Z",
          "updated": "2018-04-10T17:53:16.103Z"
        },
        {
          "text": "como dar entrada de nota via xml",
          "created": "2018-04-10T17:22:12.059Z",
          "updated": "2018-04-10T17:22:12.059Z"
        },
        {
          "text": "nota via xml",
          "created": "2018-04-10T17:51:05.680Z",
          "updated": "2018-04-10T17:51:05.680Z"
        },
        {
          "text": "preciso saber como importar o xml da nota",
          "created": "2018-04-10T17:42:29.916Z",
          "updated": "2018-04-10T17:42:29.916Z"
        },
        {
          "text": "importar xml",
          "created": "2018-04-10T17:54:09.645Z",
          "updated": "2018-04-10T17:54:09.645Z"
        },
        {
          "text": "nao estou conseguindo importar o xml da nota",
          "created": "2018-04-10T17:41:23.310Z",
          "updated": "2018-04-10T17:41:23.310Z"
        },
        {
          "text": "importar xml para dar entrada da nota fiscal",
          "created": "2018-04-10T17:54:40.182Z",
          "updated": "2018-04-10T17:54:40.182Z"
        },
        {
          "text": "importacao do xml de entrada de nota",
          "created": "2018-04-10T17:55:32.836Z",
          "updated": "2018-04-10T17:55:32.836Z"
        },
        {
          "text": "problema na importacao do xml na entrada de nota",
          "created": "2018-04-10T17:55:59.006Z",
          "updated": "2018-04-10T17:55:59.006Z"
        },
        {
          "text": "entrada de nota",
          "created": "2018-04-20T17:21:21.181Z",
          "updated": "2018-04-20T17:21:21.181Z"
        },
        {
          "text": "como dar entrada de nota fiscal",
          "created": "2018-04-24T14:37:20.693Z",
          "updated": "2018-04-24T14:37:20.693Z"
        },
        {
          "text": "nao consigo lancar xml no sistema",
          "created": "2018-05-28T20:29:18.747Z",
          "updated": "2018-05-28T20:29:18.747Z"
        },
        {
          "text": "importação de nota fiscal eletronica",
          "created": "2018-06-15T11:55:12.159Z",
          "updated": "2018-06-15T11:55:12.159Z"
        },
        {
          "text": "quero dar entrada da nota usando xml",
          "created": "2018-04-10T17:41:12.098Z",
          "updated": "2018-04-10T17:41:12.098Z"
        },
        {
          "text": "como importar o xml para o sistema",
          "created": "2018-04-10T17:28:58.083Z",
          "updated": "2018-04-10T17:28:58.083Z"
        },
        {
          "text": "quero lancar a nota importando xml",
          "created": "2018-04-10T17:23:00.744Z",
          "updated": "2018-04-10T17:23:00.744Z"
        },
        {
          "text": "quero importar xml da nota",
          "created": "2018-04-10T17:22:30.767Z",
          "updated": "2018-04-10T17:22:30.767Z"
        },
        {
          "text": "como importar o xml da nota",
          "created": "2018-04-10T17:22:22.130Z",
          "updated": "2018-04-10T17:22:22.130Z"
        },
        {
          "text": "diferença no fechamento da nota fiscal",
          "created": "2018-08-10T18:16:41.910Z",
          "updated": "2018-08-10T18:16:41.910Z"
        },
        {
          "text": "entrada de produto",
          "created": "2018-12-20T15:28:39.158Z",
          "updated": "2018-12-20T15:28:39.158Z"
        },
        {
          "text": "ajuda para lançar uma nota",
          "created": "2018-08-13T11:42:58.229Z",
          "updated": "2018-08-13T11:42:58.229Z"
        },
        {
          "text": "como faço para dar entrada de estoque produto novo",
          "created": "2018-08-20T18:24:52.337Z",
          "updated": "2018-08-20T18:24:52.337Z"
        },
        {
          "text": "PRECISO DAR ENTRADA EM UMA NOTA FISCAL",
          "created": "2018-09-12T19:43:33.173Z",
          "updated": "2018-09-12T19:43:33.173Z"
        },
        {
          "text": "quero importar essa nota automaticamente",
          "created": "2018-09-27T19:07:04.288Z",
          "updated": "2018-09-27T19:07:04.288Z"
        },
        {
          "text": "consigo lança minhas notas fiscais com leitor ?",
          "created": "2018-09-28T13:27:28.131Z",
          "updated": "2018-09-28T13:27:28.131Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Erro_de_nota",
      "created": "2018-09-24T19:52:34.939Z",
      "updated": "2018-09-24T19:58:50.718Z",
      "examples": [
        {
          "text": "esta dando erro na nota",
          "created": "2018-09-24T19:52:47.598Z",
          "updated": "2018-09-24T19:52:47.598Z"
        },
        {
          "text": "erro de nota",
          "created": "2018-09-24T19:58:31.941Z",
          "updated": "2018-09-24T19:58:31.941Z"
        },
        {
          "text": "erro ao emitir a nota",
          "created": "2018-09-24T19:58:39.757Z",
          "updated": "2018-09-24T19:58:39.757Z"
        },
        {
          "text": "fui emitir a nota e apareceu um erro",
          "created": "2018-09-24T19:58:50.718Z",
          "updated": "2018-09-24T19:58:50.718Z"
        },
        {
          "text": "estou com erro na emissao da nota",
          "created": "2018-09-24T19:52:42.034Z",
          "updated": "2018-09-24T19:52:42.034Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_656",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-26T14:02:09.820Z",
      "examples": [
        {
          "text": "erro 656",
          "created": "2018-02-26T14:02:09.820Z",
          "updated": "2018-02-26T14:02:09.820Z"
        },
        {
          "text": "Consumo Indevido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "Rejeição: 657 - Consumo Indevido",
          "created": "2018-02-26T14:01:33.428Z",
          "updated": "2018-02-26T14:01:33.428Z"
        },
        {
          "text": "rejeicao 656",
          "created": "2018-02-26T14:01:16.209Z",
          "updated": "2018-02-26T14:01:16.209Z"
        },
        {
          "text": "Rejeicao: 657 - Consumo Indevido",
          "created": "2018-02-26T14:01:49.594Z",
          "updated": "2018-02-26T14:01:49.594Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_793",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informado Capitulo do NCM inexistente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_714",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com contingencia DPEC inexistente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ECF_ReimprimirCupom",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "copia do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Reimpressao da reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Reimpressao do cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Reeprensao do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Reeprensao de cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Reeprensao de reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Reeprensão de reduçao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Copia do cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Reimprimir o cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como tirar uma copia do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso da copia do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso fazer a reimpressão do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": "Preciso reimprimir o cupom fiscal"
    },
    {
      "intent": "Relatorio_notas_emitidas",
      "created": "2018-04-16T19:45:00.436Z",
      "updated": "2018-05-09T18:02:09.282Z",
      "examples": [
        {
          "text": "notas que ja emiti",
          "created": "2018-04-16T19:45:19.954Z",
          "updated": "2018-04-16T19:45:19.954Z"
        },
        {
          "text": "relatorio de notas emitidas",
          "created": "2018-04-16T20:14:04.248Z",
          "updated": "2018-04-16T20:14:04.248Z"
        },
        {
          "text": "preciso de um relatorio com todas as notas emitidas",
          "created": "2018-04-16T20:14:18.151Z",
          "updated": "2018-04-16T20:14:18.151Z"
        },
        {
          "text": "como gerar relatorio de notas emitidas",
          "created": "2018-04-16T20:14:28.811Z",
          "updated": "2018-04-16T20:14:28.811Z"
        },
        {
          "text": "relatorio de notas de saida",
          "created": "2018-04-16T20:14:36.828Z",
          "updated": "2018-04-16T20:14:36.828Z"
        },
        {
          "text": "notas emitidas no mes",
          "created": "2018-04-16T20:14:48.670Z",
          "updated": "2018-04-16T20:14:48.670Z"
        },
        {
          "text": "quero saber quais notas ja emiti",
          "created": "2018-04-16T20:15:02.059Z",
          "updated": "2018-04-16T20:15:02.059Z"
        },
        {
          "text": "Relatorio de Nota fiscal de saida",
          "created": "2018-05-09T18:01:30.302Z",
          "updated": "2018-05-09T18:01:30.302Z"
        },
        {
          "text": "relatorio de notas fiscais emitidas",
          "created": "2018-05-09T18:01:40.161Z",
          "updated": "2018-05-09T18:01:40.161Z"
        },
        {
          "text": "precis de um relatorio para ver as notas emitidas",
          "created": "2018-05-09T18:02:09.282Z",
          "updated": "2018-05-09T18:02:09.282Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "nota_fiscal_serieD",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Minha impressora fiscal parou",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Meu cupom fiscal parou o que devo fazer",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Serie D",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como emitir uma nota fiscal serie D",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nota fiscal serie D",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Meu cupom fiscal parou",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir uma nota serie D",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha impressora fiscal esta com problema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Clientes_inativos",
      "created": "2018-08-13T18:59:08.360Z",
      "updated": "2018-08-13T19:15:27.917Z",
      "examples": [
        {
          "text": "clientes inativos",
          "created": "2018-08-13T19:01:13.175Z",
          "updated": "2018-08-13T19:01:13.175Z"
        },
        {
          "text": "quero uma lista de todos os clientes que nao compram desde",
          "created": "2018-08-13T19:11:02.403Z",
          "updated": "2018-08-13T19:11:02.403Z"
        },
        {
          "text": "como saber quais clientes não estao comprando na loja?",
          "created": "2018-08-13T19:15:27.917Z",
          "updated": "2018-08-13T19:15:27.917Z"
        },
        {
          "text": "relatorio de clientes inativos",
          "created": "2018-08-13T19:10:33.737Z",
          "updated": "2018-08-13T19:10:33.737Z"
        },
        {
          "text": "relatorio dos clientes que nao compraram este mes",
          "created": "2018-08-13T19:10:47.914Z",
          "updated": "2018-08-13T19:10:47.914Z"
        },
        {
          "text": "quero saber quais clientes nao compram",
          "created": "2018-08-13T19:10:12.910Z",
          "updated": "2018-08-13T19:10:12.910Z"
        },
        {
          "text": "lista de clientes que nao estao comprando",
          "created": "2018-08-13T19:10:23.928Z",
          "updated": "2018-08-13T19:10:23.928Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_235",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Inscricao SUFRAMA invalida",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_785",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com entrega a domicilio nao permitida pela UF",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "validacao_resposta",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [],
      "description": null
    },
    {
      "intent": "Senha_liberacao",
      "created": "2018-03-16T19:08:32.370Z",
      "updated": "2018-03-16T19:23:34.788Z",
      "examples": [
        {
          "text": "quero cadastrar uma senha de liberacao",
          "created": "2018-03-16T19:09:28.971Z",
          "updated": "2018-03-16T19:09:28.971Z"
        },
        {
          "text": "pedindo senha de liberacao",
          "created": "2018-03-16T19:10:17.175Z",
          "updated": "2018-03-16T19:10:17.175Z"
        },
        {
          "text": "desejo informar a senha de liberacao",
          "created": "2018-03-16T19:11:51.231Z",
          "updated": "2018-03-16T19:11:51.231Z"
        },
        {
          "text": "Senha de liberação",
          "created": "2018-03-16T19:23:34.788Z",
          "updated": "2018-03-16T19:23:34.788Z"
        },
        {
          "text": "qual e a senha de liberacao",
          "created": "2018-03-16T19:14:33.095Z",
          "updated": "2018-03-16T19:14:33.095Z"
        },
        {
          "text": "o que e senha de liberacao",
          "created": "2018-03-16T19:14:26.401Z",
          "updated": "2018-03-16T19:14:26.401Z"
        },
        {
          "text": "como cadastrar senha de liberacao",
          "created": "2018-03-16T19:08:53.262Z",
          "updated": "2018-03-16T19:08:53.262Z"
        },
        {
          "text": "senha de liberacao",
          "created": "2018-03-16T19:08:57.629Z",
          "updated": "2018-03-16T19:08:57.629Z"
        },
        {
          "text": "o que e uma senha de liberacao",
          "created": "2018-03-16T19:09:09.909Z",
          "updated": "2018-03-16T19:09:09.909Z"
        },
        {
          "text": "onde fica o cadastro de senha de liberacao",
          "created": "2018-03-16T19:09:17.753Z",
          "updated": "2018-03-16T19:09:17.753Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_252",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Ambiente informado diverge do Ambiente de recebimento",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_268",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-21T20:43:58.552Z",
      "examples": [
        {
          "text": "posso emitir uma nota complementar para uma nota de complemento",
          "created": "2018-03-21T20:43:39.656Z",
          "updated": "2018-03-21T20:43:39.656Z"
        },
        {
          "text": "nao consigo referenciar a nota de complemento para a nota complementar",
          "created": "2018-03-21T20:43:58.552Z",
          "updated": "2018-03-21T20:43:58.552Z"
        },
        {
          "text": "NF Complementar referencia outra NF-e Complementar",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeicao 268",
          "created": "2018-03-21T20:43:12.812Z",
          "updated": "2018-03-21T20:43:12.812Z"
        },
        {
          "text": "quero referenciar uma nota complementar a outra nota complementar",
          "created": "2018-03-21T20:43:28.333Z",
          "updated": "2018-03-21T20:43:28.333Z"
        },
        {
          "text": "erro 268",
          "created": "2018-03-21T20:43:06.764Z",
          "updated": "2018-03-21T20:43:06.764Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_345",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso informada na Exportacao Indireta nao consta como NF-e referenciada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "tempo_chat_esgotado",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [],
      "description": null
    },
    {
      "intent": "Rejeicao_653",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e Cancelada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_265",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Sigla da UF da consulta difere da UF do Web Service",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Processa_arquivo_retorno",
      "created": "2018-09-05T19:30:06.689Z",
      "updated": "2018-09-05T19:39:02.706Z",
      "examples": [
        {
          "text": "resulth card arquivo retorno",
          "created": "2018-09-05T19:38:47.171Z",
          "updated": "2018-09-05T19:38:47.171Z"
        },
        {
          "text": "processar arquivo retorno",
          "created": "2018-09-05T19:34:09.822Z",
          "updated": "2018-09-05T19:34:09.822Z"
        },
        {
          "text": "importar extrato da operadora de cartao",
          "created": "2018-09-05T19:34:31.298Z",
          "updated": "2018-09-05T19:34:31.298Z"
        },
        {
          "text": "como processar o arquivo da operadora de cartao no card",
          "created": "2018-09-05T19:36:45.878Z",
          "updated": "2018-09-05T19:36:45.878Z"
        },
        {
          "text": "nao consigo importar o arquivo par ao resulth card",
          "created": "2018-09-05T19:33:49.093Z",
          "updated": "2018-09-05T19:33:49.093Z"
        },
        {
          "text": "importar o extrato da operadora para o card",
          "created": "2018-09-05T19:39:02.706Z",
          "updated": "2018-09-05T19:39:02.706Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_705",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com data de entrada/saida",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_229",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-06T20:50:11.737Z",
      "examples": [
        {
          "text": "rejeicao 229",
          "created": "2018-03-06T20:48:01.509Z",
          "updated": "2018-03-06T20:48:01.509Z"
        },
        {
          "text": "IE do emitente nao informada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 229",
          "created": "2018-03-06T20:47:51.427Z",
          "updated": "2018-03-06T20:47:51.427Z"
        },
        {
          "text": "inscricao estadual nao informada",
          "created": "2018-03-06T20:50:11.737Z",
          "updated": "2018-03-06T20:50:11.737Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_999",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Erro nao catalogado (informar a mensagem de erro capturado no tratamento da excecao)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_411",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Campo versaoDados inexistente no elemento nfeCabecMsg do SOAP Header",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_461",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informado percentual de Gas Natural na mistura para produto diferente de GLP",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_346",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Somatorio das quantidades informadas na Exportacao Indireta nao corresponde a quantidade total do item",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_519",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de saida para NF-e de entrada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_724",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-22T20:13:36.878Z",
      "examples": [
        {
          "text": "NF-e sem o nome do destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "ao faturar a nota o sistema informa que esta sem o nome do destinatario",
          "created": "2018-02-22T20:13:07.322Z",
          "updated": "2018-02-22T20:13:07.322Z"
        },
        {
          "text": "nf-e sem destinatario",
          "created": "2018-02-22T20:13:25.226Z",
          "updated": "2018-02-22T20:13:25.226Z"
        },
        {
          "text": "nota sem nome do cliente",
          "created": "2018-02-22T20:13:36.878Z",
          "updated": "2018-02-22T20:13:36.878Z"
        },
        {
          "text": "erro 724",
          "created": "2018-02-22T20:12:38.628Z",
          "updated": "2018-02-22T20:12:38.628Z"
        },
        {
          "text": "rejeicao 724",
          "created": "2018-02-22T20:12:32.067Z",
          "updated": "2018-02-22T20:12:32.067Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_552",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Digito Verificador da Chave de Acesso do CT-e Referenciado invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_406",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo do pais do destinatario: digito invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "top_10_assuntos",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [],
      "description": null
    },
    {
      "intent": "Rejeicao_779",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com NCM incompativel",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Analitico_vencimentos_receber",
      "created": "2018-04-02T19:51:26.356Z",
      "updated": "2018-04-02T19:57:58.103Z",
      "examples": [
        {
          "text": "relatorio de vencimentos dos clientes",
          "created": "2018-04-02T19:57:46.757Z",
          "updated": "2018-04-02T19:57:46.757Z"
        },
        {
          "text": "preciso de uma lista de todos os clientes em atraso",
          "created": "2018-04-02T19:56:11.697Z",
          "updated": "2018-04-02T19:56:11.697Z"
        },
        {
          "text": "lista de documentos vencidos dos clientes",
          "created": "2018-04-02T19:56:00.043Z",
          "updated": "2018-04-02T19:56:00.043Z"
        },
        {
          "text": "como gerar uma lista de tudo que eu tenho pra receber",
          "created": "2018-04-02T19:57:58.103Z",
          "updated": "2018-04-02T19:57:58.103Z"
        },
        {
          "text": "quero saber o que os clientes estao me devendo",
          "created": "2018-04-02T19:52:58.547Z",
          "updated": "2018-04-02T19:52:58.547Z"
        },
        {
          "text": "como ver os vencimentos a receber",
          "created": "2018-04-02T19:52:47.992Z",
          "updated": "2018-04-02T19:52:47.992Z"
        },
        {
          "text": "relatorio analitico de vencimentos",
          "created": "2018-04-02T19:52:38.081Z",
          "updated": "2018-04-02T19:52:38.081Z"
        },
        {
          "text": "clientes com documentos vencidos",
          "created": "2018-04-02T19:55:25.591Z",
          "updated": "2018-04-02T19:55:25.591Z"
        },
        {
          "text": "quanto tenho pra receber de cliente",
          "created": "2018-04-02T19:53:11.450Z",
          "updated": "2018-04-02T19:53:11.450Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_613",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso difere da existente em BD",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_357",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso do grupo de Exportacao Indireta inexistente [nRef: xxx]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_577",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "A data do evento nao pode ser menor que a data de emissao da NF-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "NFe-gerar-caixa",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Minha NFe nao gerou caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha NF nao gerou caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Ao emitir a nota fiscal nao gerou caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao gerou caixa ao emitir a nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha nota fiscal nao gerou caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha NF-e nao garou caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Ao faturar a nota fiscal nao gerou caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_243",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "XML Mal Formado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_769",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "A criterio da UF NFC-e deve possuir o grupo de Formas de Pagamento",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_548",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ da NF referenciada invalido.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_manifestar_destinatario",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "preciso manisfestar o destinario",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "me ajuda a manifestar o destinatario",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero fazer o manifesto da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como manifestar o destinatario",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero manifestar o destinario",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_753",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com Frete",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Backup_Now_Cad_Usuario",
      "created": "2019-01-10T13:13:25.023Z",
      "updated": "2019-01-10T13:52:57.870Z",
      "examples": [
        {
          "text": "o que e o backup now",
          "created": "2019-01-10T13:13:44.257Z",
          "updated": "2019-01-10T13:13:44.257Z"
        },
        {
          "text": "Quanto custa o backup",
          "created": "2019-01-10T13:13:36.263Z",
          "updated": "2019-01-10T13:13:36.263Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_339",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:05:55.933Z",
      "examples": [
        {
          "text": "Numero do processo de drawback na exportacao invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:05:55.933Z"
        }
      ],
      "description": null
    },
    {
      "intent": "NFE-gerar-receber",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Nota fiscal nao gerou financeiro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha NF-e nao gerou contas a receber",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha NF não gerou contas a receber",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Ao emitir a nota fiscal nao gerou contas a receber",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Ao emitir a nota fiscal nao gerou financeiro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nota fiscal nao gerou contas a receber",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minhha NFe nao gerou contas a receber",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "login_erro_comunicacao",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [],
      "description": "Ocorreu um erro de comunicação quando o usuário efetuou o login."
    },
    {
      "intent": "Rejeicao_690",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Pedido de Cancelamento para NF-e com CT-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_450",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Modelo da NF-e diferente de 55",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "NFE-AtualizaEstoque",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Como faco para atualizar estoque ao emitir a NFe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para atualizar estoque ao emitir a NF-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para atualizar estoque ao emitir a nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "A NF-e nao atualizou estoque",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "A NFe nao atualizou estoque",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "A nota fiscal eletronica nao atualizou o estoque",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Ao emitir a nota nota fiscal o estoque nao foi movimentado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Ao emitir a nota fiscal o estoque nao foi atualizado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha NF não atualizou o estoque",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_596",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Evento apresentado fora do prazo: [prazo vigente]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_409",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Campo cUF inexistente no elemento nfeCabecMsg do SOAP Header",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_521",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de Operacao Estadual e UF do emitente difere da UF do destinatario para destinatario contribuinte do ICMS.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Posicao_estoque",
      "created": "2018-07-12T20:08:02.884Z",
      "updated": "2018-11-28T19:49:10.913Z",
      "examples": [
        {
          "text": "como tirar estoque de todos produtos",
          "created": "2018-11-28T19:49:10.913Z",
          "updated": "2018-11-28T19:49:10.913Z"
        },
        {
          "text": "preciso de um relatorio de estoque",
          "created": "2018-07-12T20:19:18.764Z",
          "updated": "2018-07-12T20:19:18.764Z"
        },
        {
          "text": "valor total do meu estoque",
          "created": "2018-07-12T20:19:10.839Z",
          "updated": "2018-07-12T20:19:10.839Z"
        },
        {
          "text": "quantidade de produtos no estoque",
          "created": "2018-07-12T20:18:19.622Z",
          "updated": "2018-07-12T20:18:19.622Z"
        },
        {
          "text": "relatorio de posicao de estoque",
          "created": "2018-07-12T20:17:33.078Z",
          "updated": "2018-07-12T20:17:33.078Z"
        },
        {
          "text": "quero saber quanto tenho no meu estoque",
          "created": "2018-07-12T20:19:25.915Z",
          "updated": "2018-07-12T20:19:25.915Z"
        },
        {
          "text": "tenho que gerar um relatorio que mostre todo o meu estoque",
          "created": "2018-07-12T20:21:18.210Z",
          "updated": "2018-07-12T20:21:18.210Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_788",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e de entrega a domicilio sem o endereco do destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Tratamento_credito_cad_cliente",
      "created": "2018-05-18T17:49:55.900Z",
      "updated": "2018-05-18T18:02:18.514Z",
      "examples": [
        {
          "text": "preciso excluir um credito que fiz errado",
          "created": "2018-05-18T17:58:24.760Z",
          "updated": "2018-05-18T17:58:24.760Z"
        },
        {
          "text": "tratamento de credito no cliente",
          "created": "2018-05-18T17:50:04.694Z",
          "updated": "2018-05-18T17:50:09.916Z"
        },
        {
          "text": "baixa de credito",
          "created": "2018-05-18T17:50:16.381Z",
          "updated": "2018-05-18T17:50:16.381Z"
        },
        {
          "text": "lançar credito",
          "created": "2018-05-18T17:50:20.227Z",
          "updated": "2018-05-18T17:50:20.227Z"
        },
        {
          "text": "exclusao de credito",
          "created": "2018-05-18T17:50:25.446Z",
          "updated": "2018-05-18T17:50:25.446Z"
        },
        {
          "text": "como dou baixa no credito do cliente",
          "created": "2018-05-18T17:51:07.330Z",
          "updated": "2018-05-18T17:51:07.330Z"
        },
        {
          "text": "como faz pra aproveitar o credito que o cliente usou",
          "created": "2018-05-18T17:51:22.084Z",
          "updated": "2018-05-18T17:51:22.084Z"
        },
        {
          "text": "como faço pra lançar um credito pro cliente",
          "created": "2018-05-18T17:57:37.662Z",
          "updated": "2018-05-18T17:57:37.662Z"
        },
        {
          "text": "preciso colocar um credito no sistema",
          "created": "2018-05-18T17:57:55.874Z",
          "updated": "2018-05-18T17:57:55.874Z"
        },
        {
          "text": "preciso lançar um credito",
          "created": "2018-05-18T18:00:23.407Z",
          "updated": "2018-05-18T18:00:23.407Z"
        },
        {
          "text": "preciso excluir um credito que lancei errado",
          "created": "2018-05-18T18:02:05.066Z",
          "updated": "2018-05-18T18:02:05.066Z"
        },
        {
          "text": "como faz pra excluir um credito que lancei errado",
          "created": "2018-05-18T18:02:18.514Z",
          "updated": "2018-05-18T18:02:18.514Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_529",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NCM de informacao obrigatoria para produto tributado pelo IPI",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "duvida",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Tenho uma duvida",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estou com duvida",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Limite_credito_cliente",
      "created": "2018-03-13T20:16:35.485Z",
      "updated": "2018-03-13T20:17:56.951Z",
      "examples": [
        {
          "text": "gostaria de colocar um limite de compra a prazo no cadastro do cliente",
          "created": "2018-03-13T20:17:37.681Z",
          "updated": "2018-03-13T20:17:37.681Z"
        },
        {
          "text": "como limitar o credito do cliente",
          "created": "2018-03-13T20:16:43.852Z",
          "updated": "2018-03-13T20:16:43.852Z"
        },
        {
          "text": "credito no cadastro do cliente",
          "created": "2018-03-13T20:17:05.820Z",
          "updated": "2018-03-13T20:17:05.820Z"
        },
        {
          "text": "limitar quanto o cliente pode comprar a prazo",
          "created": "2018-03-13T20:16:50.894Z",
          "updated": "2018-03-13T20:16:50.894Z"
        },
        {
          "text": "limite de credito no cadastro do cliente",
          "created": "2018-03-13T20:16:57.897Z",
          "updated": "2018-03-13T20:16:57.897Z"
        },
        {
          "text": "limite de credito",
          "created": "2018-03-13T20:17:56.951Z",
          "updated": "2018-03-13T20:17:56.951Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_775",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Modelo da NFC-e diferente de 65",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_417",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do ICMS superior ao valor limite estabelecido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "oqueprecisoparaemitirnfe",
      "created": "2018-02-21T13:19:34.596Z",
      "updated": "2018-02-21T13:20:55.497Z",
      "examples": [
        {
          "text": "Prerequisitos nfe",
          "created": "2018-02-21T13:20:25.565Z",
          "updated": "2018-02-21T13:20:25.565Z"
        },
        {
          "text": "O que preciso saber para emitir nfe",
          "created": "2018-02-21T13:20:05.485Z",
          "updated": "2018-02-21T13:20:05.485Z"
        },
        {
          "text": "comprar nf-e",
          "created": "2018-02-21T13:20:55.497Z",
          "updated": "2018-02-21T13:20:55.497Z"
        },
        {
          "text": "pre-requisitos nfe",
          "created": "2018-02-21T13:20:33.023Z",
          "updated": "2018-02-21T13:20:33.023Z"
        },
        {
          "text": "comprar nfe",
          "created": "2018-02-21T13:20:50.612Z",
          "updated": "2018-02-21T13:20:50.612Z"
        },
        {
          "text": "quero emitir nfe",
          "created": "2018-02-21T13:20:40.458Z",
          "updated": "2018-02-21T13:20:40.458Z"
        }
      ],
      "description": "O que preciso saber para emitir nfe"
    },
    {
      "intent": "nota_informar_transportadora",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "informar transporte",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como informar transportadora na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu informo a transportadora na emissao da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero colocar a transportadora na emissao da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "posso colocar a transportadora na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "me ajuda com a transportadora na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_347",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Descricao do Combustivel diverge da descricao adotada pela ANP",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_454",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "454: Ano de inutilizacao nao pode ser inferior a 2006",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_298",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Assinatura difere do padrao do Sistema",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_212",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-26T17:29:06.973Z",
      "examples": [
        {
          "text": "nf-e data posterior",
          "created": "2018-02-26T17:28:59.901Z",
          "updated": "2018-02-26T17:28:59.901Z"
        },
        {
          "text": "nfe data posterior",
          "created": "2018-02-26T17:29:06.973Z",
          "updated": "2018-02-26T17:29:06.973Z"
        },
        {
          "text": "Data de emissão NF-e posterior a data de recebimento",
          "created": "2018-02-26T17:28:51.149Z",
          "updated": "2018-02-26T17:28:51.149Z"
        },
        {
          "text": "rejeicao 212",
          "created": "2018-02-26T17:28:12.180Z",
          "updated": "2018-02-26T17:28:12.180Z"
        },
        {
          "text": "rejeição 212",
          "created": "2018-02-26T17:28:05.572Z",
          "updated": "2018-02-26T17:28:05.572Z"
        },
        {
          "text": "Data de emissao NF-e posterior a data de recebimento",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_receber_numero_igual_nota",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Documento a receber seja o numero da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "mesmo numero sequencial para nota e o documento receber",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero deixar o sequencial da nota e do documento a receber identicos",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero que a sequencia da nota e do receber sejam iguais",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero deixar a nota e o recebimento iguais",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero deixar a nota e o receber com o mesmo numero",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso que o documento de receber seja igual o da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rec-estorno-porValor",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Preciso realizar o estorno de uma liquidacao feita por valor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como estornar um documento liquidado na liquidacao por valor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como realizar o estorno de uma liquidacao feita por valor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "por valor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estorno por valor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estorno de liquidacao por valor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estorno da liquidacao por valor",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_327",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-11T20:14:41.662Z",
      "examples": [
        {
          "text": "rejeicao 327",
          "created": "2018-04-11T20:13:56.477Z",
          "updated": "2018-04-11T20:13:56.477Z"
        },
        {
          "text": "ao emitir a nota aparece a rejeicao 327",
          "created": "2018-04-11T20:14:41.662Z",
          "updated": "2018-04-11T20:14:41.662Z"
        },
        {
          "text": "nota de devolucao com cfop invalido",
          "created": "2018-04-11T20:14:24.072Z",
          "updated": "2018-04-11T20:14:24.072Z"
        },
        {
          "text": "cfop invalido na emissao da nota de devolucao",
          "created": "2018-04-11T20:14:13.948Z",
          "updated": "2018-04-11T20:14:13.948Z"
        },
        {
          "text": "erro 327",
          "created": "2018-04-11T20:13:49.876Z",
          "updated": "2018-04-11T20:13:49.876Z"
        },
        {
          "text": "CFOP invalido para NF-e com finalidade de devolucao de mercadoria",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_329",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:04:31.777Z",
      "examples": [
        {
          "text": "Numero da DI /DSI invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:04:31.777Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_302",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Irregularidade fiscal do destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "Uso Denegado: Irregularidade fiscal do destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_325",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CPF autorizado para download invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_632",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Solicitacao fora de prazo",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Liquidacao_contas_pagar_individual",
      "created": "2018-07-11T12:46:35.574Z",
      "updated": "2018-07-11T12:50:53.337Z",
      "examples": [
        {
          "text": "paguei meu fornecedor e gostaria de dar baixa dentro do sistema",
          "created": "2018-07-11T12:49:56.851Z",
          "updated": "2018-07-11T12:49:56.851Z"
        },
        {
          "text": "paguei uma compra e preciso dar baixa",
          "created": "2018-07-11T12:50:53.337Z",
          "updated": "2018-07-11T12:50:53.337Z"
        },
        {
          "text": "quero liquidar a nota do meu fornecedor dentro do sistema",
          "created": "2018-07-11T12:50:44.233Z",
          "updated": "2018-07-11T12:50:44.233Z"
        },
        {
          "text": "liquidacao de contas a pagar simples",
          "created": "2018-07-11T12:49:38.781Z",
          "updated": "2018-07-11T12:49:38.781Z"
        },
        {
          "text": "liquidar contas a pagar",
          "created": "2018-07-11T12:49:31.243Z",
          "updated": "2018-07-11T12:49:31.243Z"
        },
        {
          "text": "pagar conta no resulth",
          "created": "2018-07-11T12:49:24.355Z",
          "updated": "2018-07-11T12:49:24.355Z"
        },
        {
          "text": "como dar baixa na nota do fornecedor",
          "created": "2018-07-11T12:49:18.590Z",
          "updated": "2018-07-11T12:49:18.590Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_733",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de operacao interna e idDest <> 1",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "PDV_Informar_vendedor",
      "created": "2018-02-16T11:39:59.044Z",
      "updated": "2018-02-16T11:43:52.714Z",
      "examples": [
        {
          "text": "campo para informar vendedor",
          "created": "2018-02-16T11:40:13.958Z",
          "updated": "2018-02-16T11:40:13.958Z"
        },
        {
          "text": "meu pdv nao aparece o lugar para colocar vendedor",
          "created": "2018-02-16T11:41:05.807Z",
          "updated": "2018-02-16T11:41:05.807Z"
        },
        {
          "text": "quero informar vendedor no pdv",
          "created": "2018-02-16T11:41:11.911Z",
          "updated": "2018-02-16T11:41:11.911Z"
        },
        {
          "text": "nao consigo informar o vendedor no pdv",
          "created": "2018-02-16T11:43:52.714Z",
          "updated": "2018-02-16T11:43:52.714Z"
        },
        {
          "text": "informar vendedor no pedido",
          "created": "2018-02-16T11:42:15.537Z",
          "updated": "2018-02-16T11:42:15.537Z"
        },
        {
          "text": "como colocar vendedor no pdv",
          "created": "2018-02-16T11:40:07.125Z",
          "updated": "2018-02-16T11:40:07.125Z"
        },
        {
          "text": "vendedor no pdv",
          "created": "2018-02-16T11:41:17.423Z",
          "updated": "2018-02-16T11:41:17.423Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_279",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-12T20:50:26.775Z",
      "examples": [
        {
          "text": "codigo de municipio do local de entrega nao existe para o estado informado",
          "created": "2018-04-12T20:50:26.775Z",
          "updated": "2018-04-12T20:50:26.775Z"
        },
        {
          "text": "codigo municipio do local de entrega nao existe na uf",
          "created": "2018-04-12T20:50:11.249Z",
          "updated": "2018-04-12T20:50:11.249Z"
        },
        {
          "text": "Codigo Municipio do Local de Entrega: difere da UF do Local de Entrega",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeicao 279",
          "created": "2018-04-12T20:49:51.918Z",
          "updated": "2018-04-12T20:49:51.918Z"
        },
        {
          "text": "erro 279",
          "created": "2018-04-12T20:49:45.522Z",
          "updated": "2018-04-12T20:49:45.522Z"
        }
      ],
      "description": null
    },
    {
      "intent": "certificado_digital",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [],
      "description": null
    },
    {
      "intent": "Rejeicao_683",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Modelo do CT-e referenciado diferente de 57",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_excluir_item",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "nao sei excluir um item na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero tirar um item na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso tirar um item na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como excluir um item na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero excluir um item na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso excluir um item na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como deletar um item na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como excluo um item da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_401",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CPF do remetente invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_219",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Circulacao da NF-e verificada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Cancelar_pedido_liquidado",
      "created": "2018-03-27T18:45:27.604Z",
      "updated": "2018-03-27T19:19:25.049Z",
      "examples": [
        {
          "text": "como cancelar um pedido ja liquidado",
          "created": "2018-03-27T19:18:08.025Z",
          "updated": "2018-03-27T19:18:08.025Z"
        },
        {
          "text": "pedido total ou parcialmente liquidado",
          "created": "2018-03-27T19:19:25.049Z",
          "updated": "2018-03-27T19:19:25.049Z"
        },
        {
          "text": "nao consigo cancelar um pedido",
          "created": "2018-03-27T19:18:46.399Z",
          "updated": "2018-03-27T19:18:46.399Z"
        },
        {
          "text": "quando vou cancelar um pedido o sistema informa que ele esta liquidado",
          "created": "2018-03-27T19:18:37.227Z",
          "updated": "2018-03-27T19:18:37.227Z"
        },
        {
          "text": "posso cancelar um pedido que ja foi pago",
          "created": "2018-03-27T19:19:01.254Z",
          "updated": "2018-03-27T19:19:01.254Z"
        },
        {
          "text": "quero cancelar um pedido mas ele esta liquidado",
          "created": "2018-03-27T19:18:16.876Z",
          "updated": "2018-03-27T19:18:16.876Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_420",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-11T20:12:11.822Z",
      "examples": [
        {
          "text": "erro 420",
          "created": "2018-04-11T20:11:16.068Z",
          "updated": "2018-04-11T20:11:16.068Z"
        },
        {
          "text": "ao cancelar a nota apareceu que ela ja estava cancelada",
          "created": "2018-04-11T20:11:36.303Z",
          "updated": "2018-04-11T20:11:36.303Z"
        },
        {
          "text": "rejeicao ao cancelar a nota: nota ja cancelada",
          "created": "2018-04-11T20:11:52.107Z",
          "updated": "2018-04-11T20:11:52.107Z"
        },
        {
          "text": "cancelamento da nota dando erro 420",
          "created": "2018-04-11T20:12:11.822Z",
          "updated": "2018-04-11T20:12:11.822Z"
        },
        {
          "text": "Cancelamento para NF-e ja cancelada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeicao 420",
          "created": "2018-04-11T20:11:22.081Z",
          "updated": "2018-04-11T20:11:22.081Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_516",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Falha no schema XML - inexiste a tag raiz esperada para a mensagem",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_204",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Duplicidade de NF-e [nRec:999999999999999]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_723",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Operacao interna com idEstrangeiro informado deve ser para consumidor final",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "fechamento_caixa_financeiro",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Fechamento de caixa financeiro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como realizar o fechamento de caixa financeiro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso fechar o caixa financeiro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como fazer o fechamento de caixa financeiro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Fechar o caixa financeiro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Fazer o fechamento de caixa financeiro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Fechamento Completo com financeiro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_517",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Falha no schema XML - inexiste atributo versao na tag raiz da mensagem",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_227",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Erro na Chave de Acesso - Campo Id - falta a literal NFe",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_280",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Certificado Transmissor invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_575",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "O autor do evento diverge do destinatario da NF-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Cadastro_cest",
      "created": "2018-04-19T19:10:20.303Z",
      "updated": "2018-04-20T19:12:50.068Z",
      "examples": [
        {
          "text": "produto sem o codigo cest",
          "created": "2018-04-20T19:12:24.536Z",
          "updated": "2018-04-20T19:12:24.536Z"
        },
        {
          "text": "como colocar o codigo especificador de substituicao tributaria",
          "created": "2018-04-20T19:12:17.230Z",
          "updated": "2018-04-20T19:12:17.230Z"
        },
        {
          "text": "cadastro de cest",
          "created": "2018-04-20T19:08:09.566Z",
          "updated": "2018-04-20T19:08:09.566Z"
        },
        {
          "text": "cest no cadastro de produto",
          "created": "2018-04-20T19:07:42.047Z",
          "updated": "2018-04-20T19:07:42.047Z"
        },
        {
          "text": "como incluir o cest no cadastro de produto",
          "created": "2018-04-20T19:07:36.520Z",
          "updated": "2018-04-20T19:07:36.520Z"
        },
        {
          "text": "o que e codigo cest",
          "created": "2018-04-20T19:07:51.861Z",
          "updated": "2018-04-20T19:07:51.861Z"
        },
        {
          "text": "quero colocar o cest no cadastro de produto",
          "created": "2018-04-20T19:12:50.068Z",
          "updated": "2018-04-20T19:12:50.068Z"
        },
        {
          "text": "cadastrar o cest",
          "created": "2018-04-20T19:07:45.481Z",
          "updated": "2018-04-20T19:07:45.481Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_771",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Operacao Interestadual e UF de destino com EX",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "fechamento_caixa",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "quero fechar meu caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso fechar o caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "fechar caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "fechamento de caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "me ajuda com o fechamento de caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei fechar o caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como fechar o caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "parado_travado",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "tentei importar uma nota mas aqui diz que o sistema nao e configurado para importar NF-4.00",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O off line para de integrar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O offline parou de integrar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cupom fiscal parado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cupom fiscal travado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "esta tudo parado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "esta tudo travado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "travamento do sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "travamento da maquina",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "minha maquina parou",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "minha maquina travou",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nota parada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "emissao de nota travada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "emissao de nota parou",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "emissao de nota parada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "resulth parado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "sistema nao responde",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "A integracao parou",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "resulth travado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "sistema travado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "sistema parado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "parado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "travado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Reinstalar o sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "PRECISO CONFIGURAR O SISTEMA PARA IMPORTAR NF-e 4.00",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O resulth integrador parou de integrar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minhas lojas pararam de integrar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha loja parou de integrar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_543",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CPF do Transportador invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_612",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "cEANTrib invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_296",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Certificado Assinatura erro no acesso a LCR",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Cadastro_email_contatos_filiais",
      "created": "2018-06-01T19:36:33.290Z",
      "updated": "2018-09-04T19:03:30.827Z",
      "examples": [
        {
          "text": "botao de arroba no cadastro de filial",
          "created": "2018-06-01T19:44:04.515Z",
          "updated": "2018-06-01T19:44:04.515Z"
        },
        {
          "text": "cadastro de email nos contatos filiais",
          "created": "2018-06-01T19:43:52.137Z",
          "updated": "2018-06-01T19:43:52.137Z"
        },
        {
          "text": "colocar email no contatos filiais",
          "created": "2018-06-01T19:43:02.409Z",
          "updated": "2018-06-01T19:43:02.409Z"
        },
        {
          "text": "preciso inserir o email da contabilidade",
          "created": "2018-06-01T19:43:17.964Z",
          "updated": "2018-06-01T19:43:17.964Z"
        },
        {
          "text": "gostaria de saber como faço para salvar as notas fiscais que emiti para eu enviar para o meu contador",
          "created": "2018-09-04T19:03:30.827Z",
          "updated": "2018-09-04T19:03:30.827Z"
        },
        {
          "text": "quero enviar o xml para a contabilidade mas nao sei cadastrar o email",
          "created": "2018-06-01T19:43:43.521Z",
          "updated": "2018-06-01T19:43:43.521Z"
        },
        {
          "text": "email não cadastrado no envio de xml",
          "created": "2018-06-01T19:42:09.521Z",
          "updated": "2018-06-01T19:42:09.521Z"
        },
        {
          "text": "colocar o email da contabilidade para receber o xml",
          "created": "2018-06-01T19:44:23.933Z",
          "updated": "2018-06-01T19:44:23.933Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_206",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-05-08T20:08:04.049Z",
      "examples": [
        {
          "text": "NF-e ja esta inutilizada na Base de dados da SEFAZ",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 206 de nota inutilizada na sefaz",
          "created": "2018-02-21T13:12:26.804Z",
          "updated": "2018-02-21T13:12:26.804Z"
        },
        {
          "text": "Rejeicao 206: NF-e ja esta inutilizada na Base de dados da SEFAZ",
          "created": "2018-05-08T20:08:04.049Z",
          "updated": "2018-05-08T20:08:04.049Z"
        },
        {
          "text": "nota inutilizada na sefaz",
          "created": "2018-02-21T13:12:33.978Z",
          "updated": "2018-02-21T13:12:33.978Z"
        },
        {
          "text": "sistema mostra erro de nota inutilizada",
          "created": "2018-02-21T13:12:07.494Z",
          "updated": "2018-02-21T13:12:07.494Z"
        },
        {
          "text": "erro 206",
          "created": "2018-02-21T13:11:19.620Z",
          "updated": "2018-02-21T13:11:19.620Z"
        },
        {
          "text": "rejeicao 206",
          "created": "2018-02-21T13:11:39.430Z",
          "updated": "2018-02-21T13:11:39.430Z"
        },
        {
          "text": "nf inutilizada",
          "created": "2018-05-08T20:06:44.564Z",
          "updated": "2018-05-08T20:06:44.564Z"
        },
        {
          "text": "nfe inutilizada",
          "created": "2018-05-08T20:06:28.433Z",
          "updated": "2018-05-08T20:06:28.433Z"
        },
        {
          "text": "ao tentar emitir a nota o sistema apresenta um erro 206",
          "created": "2018-02-21T13:11:53.541Z",
          "updated": "2018-02-21T13:11:53.541Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_293",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-14T19:18:56.571Z",
      "examples": [
        {
          "text": "cadeia de certificado",
          "created": "2018-03-14T19:18:33.962Z",
          "updated": "2018-03-14T19:18:33.962Z"
        },
        {
          "text": "Certificado Assinatura - erro Cadeia de Certificacao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 293",
          "created": "2018-03-14T19:18:15.956Z",
          "updated": "2018-03-14T19:18:15.956Z"
        },
        {
          "text": "rejeicao 293",
          "created": "2018-03-14T19:18:21.516Z",
          "updated": "2018-03-14T19:18:21.516Z"
        },
        {
          "text": "erro na cadeia de certificaado",
          "created": "2018-03-14T19:18:43.392Z",
          "updated": "2018-03-14T19:18:43.392Z"
        },
        {
          "text": "erro 293 na cadeia de certificado",
          "created": "2018-03-14T19:18:56.571Z",
          "updated": "2018-03-14T19:18:56.571Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Clonar_produto",
      "created": "2018-06-26T20:03:25.890Z",
      "updated": "2018-07-10T20:16:35.069Z",
      "examples": [
        {
          "text": "preciso cadastrar muitos produtos",
          "created": "2018-07-10T20:14:58.522Z",
          "updated": "2018-07-10T20:14:58.522Z"
        },
        {
          "text": "cadastrar produtos mais rapido",
          "created": "2018-07-10T20:14:52.396Z",
          "updated": "2018-07-10T20:14:52.396Z"
        },
        {
          "text": "clonagem de produtos",
          "created": "2018-07-10T20:14:34.109Z",
          "updated": "2018-07-10T20:14:34.109Z"
        },
        {
          "text": "como usar a rotina de clonar produto",
          "created": "2018-07-10T20:14:22.302Z",
          "updated": "2018-07-10T20:14:22.302Z"
        },
        {
          "text": "tem como eu cadastrar os produtos de maneira mais rapida",
          "created": "2018-07-10T20:16:35.069Z",
          "updated": "2018-07-10T20:16:35.069Z"
        },
        {
          "text": "como cadastrar um produto igual ao outro",
          "created": "2018-07-10T20:14:14.634Z",
          "updated": "2018-07-10T20:14:14.634Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "produtos_comercial",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Quero integrar minhas lojas",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero adquirir o emissor de cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero adquirir o emissor do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso fazer a integracao das minhas empresas",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero comprar o emissor do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero comprar o ResulthECF",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero comprar o sistema integracao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero conhecer o novo produto da ATS",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero conhecer o produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu compro o Resulth",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faco para adquirir o modulo",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero adquirir a nota fiscal eletronica",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero comprar a nota fiscal eletronica",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero comprar o modulo",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero adquirir o modulo",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero adquirir o ResulthECF",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_263",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CPF da consulta invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Produto_fracionado",
      "created": "2018-05-18T18:04:35.154Z",
      "updated": "2018-05-18T18:14:11.672Z",
      "examples": [
        {
          "text": "como configuro pra vender um produto que é fracionado",
          "created": "2018-05-18T18:06:42.461Z",
          "updated": "2018-05-18T18:06:42.461Z"
        },
        {
          "text": "configuraçao de produto fracionado",
          "created": "2018-05-18T18:06:54.570Z",
          "updated": "2018-05-18T18:06:54.570Z"
        },
        {
          "text": "como faço pra colocar produto com quantidade fracionada",
          "created": "2018-05-18T18:06:02.796Z",
          "updated": "2018-05-18T18:06:02.796Z"
        },
        {
          "text": "o sistema esta pedindo para configurar produto fracionado",
          "created": "2018-05-18T18:05:45.070Z",
          "updated": "2018-05-18T18:05:45.070Z"
        },
        {
          "text": "produto fracionado",
          "created": "2018-05-18T18:05:28.359Z",
          "updated": "2018-05-18T18:05:28.359Z"
        },
        {
          "text": "preciso lançar uma nota que ela tem um produto com a quantidade fracionada",
          "created": "2018-05-18T18:06:22.832Z",
          "updated": "2018-05-18T18:06:22.832Z"
        },
        {
          "text": "como faço pra entrar com uma nota com produto fracionado",
          "created": "2018-05-18T18:14:11.672Z",
          "updated": "2018-05-18T18:14:11.672Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_718",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e nao deve informar IE de Substituto Tributario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_657",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo do orgao diverge do orgao autorizador",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_746",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com grupo do PIS-ST",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_530",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Operacao com tributacao de ISSQN sem informar a Inscricao Municipal",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_768",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e nao deve possuir o grupo de Formas de Pagamento",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_663",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-26T14:43:28.236Z",
      "examples": [
        {
          "text": "rejeição 663",
          "created": "2018-02-26T14:43:28.236Z",
          "updated": "2018-02-26T14:43:28.236Z"
        },
        {
          "text": "erro 663",
          "created": "2018-02-26T14:43:04.764Z",
          "updated": "2018-02-26T14:43:04.764Z"
        },
        {
          "text": "Rejeicao: 663 - Alíquota do ICMS com valor superior a 4 por cento na operação de saida interestadual com produtos importados",
          "created": "2018-02-26T14:42:57.735Z",
          "updated": "2018-02-26T14:42:57.735Z"
        },
        {
          "text": "Rejeição: 663 - Alíquota do ICMS com valor superior a 4 por cento na operação de saída interestadual com produtos importados",
          "created": "2018-02-26T14:42:43.397Z",
          "updated": "2018-02-26T14:42:43.397Z"
        },
        {
          "text": "Aliquota do ICMS com valor superior a 4 por cento na operacao de saida interestadual com produtos importados",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeicao 663",
          "created": "2018-02-26T14:43:16.693Z",
          "updated": "2018-02-26T14:43:16.693Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_626",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de operacao isenta para ZFM diferente do previsto",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_776",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Solicitada resposta sincrona para UF que nao disponibiliza este atendimento (indSinc=1)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_533",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-05-11T19:56:15.824Z",
      "examples": [
        {
          "text": "regeiçao 533",
          "created": "2018-05-11T19:43:06.469Z",
          "updated": "2018-05-11T19:43:06.469Z"
        },
        {
          "text": "rejeiçao 533",
          "created": "2018-05-11T19:42:25.772Z",
          "updated": "2018-05-11T19:42:25.772Z"
        },
        {
          "text": "rejeiçao 533 - Total da BC ICMS-ST difere do somatório dos itens",
          "created": "2018-05-11T19:42:20.173Z",
          "updated": "2018-05-11T19:42:20.173Z"
        },
        {
          "text": "erro 533",
          "created": "2018-05-11T19:43:17.007Z",
          "updated": "2018-05-11T19:43:17.007Z"
        },
        {
          "text": "ero 533",
          "created": "2018-05-11T19:43:27.239Z",
          "updated": "2018-05-11T19:43:27.239Z"
        },
        {
          "text": "erro pra fazer NF-e para destinatário contribuinte de ICMS informação da IE do destinatário",
          "created": "2018-05-11T19:48:41.986Z",
          "updated": "2018-05-11T19:48:41.986Z"
        },
        {
          "text": "erro ao fazer nf rejeiçao 789",
          "created": "2018-05-11T19:48:01.739Z",
          "updated": "2018-05-11T19:48:01.739Z"
        },
        {
          "text": "problema pra emitir nota  erro 533",
          "created": "2018-05-11T19:44:19.972Z",
          "updated": "2018-05-11T19:44:19.972Z"
        },
        {
          "text": "Total da BC ICMS-ST difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro pra fazer nota bc icms st difere dos somatorio dos itens",
          "created": "2018-05-11T19:56:15.824Z",
          "updated": "2018-05-11T19:56:15.824Z"
        }
      ],
      "description": null
    },
    {
      "intent": "chat_finalizado",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "chat finalizado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_737",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com grupo de Medicamentos",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_686",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF Complementar referencia uma NF-e cancelada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_304",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Pedido de Cancelamento para NF-e com evento da Suframa",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_728",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-04T20:50:33.700Z",
      "examples": [
        {
          "text": "rejeicao 728",
          "created": "2018-04-04T20:47:55.635Z",
          "updated": "2018-04-04T20:47:55.635Z"
        },
        {
          "text": "NF-e sem informacao da IE do destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 728",
          "created": "2018-04-04T20:38:31.839Z",
          "updated": "2018-04-04T20:38:31.839Z"
        },
        {
          "text": "falta informar a inscricao estadual do destinatario",
          "created": "2018-04-04T20:48:44.876Z",
          "updated": "2018-04-04T20:48:44.876Z"
        },
        {
          "text": "ao emitir a nota e retornado erro de falta de ie no cadastro do cliente",
          "created": "2018-04-04T20:50:33.700Z",
          "updated": "2018-04-04T20:50:33.700Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_como_inutilizar",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-05-09T20:11:44.781Z",
      "examples": [
        {
          "text": "como fazer uma inutlilizaçao de nfe",
          "created": "2018-05-09T20:11:44.781Z",
          "updated": "2018-05-09T20:11:44.781Z"
        },
        {
          "text": "como inutilizar uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "inutilizaçao nfe",
          "created": "2018-05-09T20:09:25.724Z",
          "updated": "2018-05-09T20:09:25.724Z"
        },
        {
          "text": "inutilizaçao nf",
          "created": "2018-05-09T20:09:36.394Z",
          "updated": "2018-05-09T20:09:36.394Z"
        },
        {
          "text": "Inutilizacao da Nota Fiscal Eletronica",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso eliminar uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero eliminar uma sequencia de nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eliminar uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero descartar uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como faço para inutilizar uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso anular uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como fazer uma inutilizaçao de nota fiscal",
          "created": "2018-05-09T20:11:37.252Z",
          "updated": "2018-05-09T20:11:37.252Z"
        },
        {
          "text": "inuitilzaçao nf",
          "created": "2018-05-09T20:10:05.040Z",
          "updated": "2018-05-09T20:10:05.040Z"
        },
        {
          "text": "como faço para descartar uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero inutilizar uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_628",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total da NF superior ao valor limite estabelecido pela SEFAZ [Limite]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_466",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Evento com Tipo de Autor incompativel",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_291",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-01T14:33:57.919Z",
      "examples": [
        {
          "text": "Certificado Assinatura Data Validade",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeicao 291",
          "created": "2018-03-01T14:33:31.694Z",
          "updated": "2018-03-01T14:33:31.694Z"
        },
        {
          "text": "certificado digital vencido",
          "created": "2018-03-01T14:33:26.992Z",
          "updated": "2018-03-01T14:33:26.992Z"
        },
        {
          "text": "certificado vencido",
          "created": "2018-03-01T14:33:16.048Z",
          "updated": "2018-03-01T14:33:16.048Z"
        },
        {
          "text": "certificado perdeu a validade",
          "created": "2018-03-01T14:33:57.919Z",
          "updated": "2018-03-01T14:33:57.919Z"
        },
        {
          "text": "erro 291",
          "created": "2018-03-01T14:33:38.682Z",
          "updated": "2018-03-01T14:33:38.682Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_758",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com dados do Vagao de Transporte",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_524",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de Operacao com Exterior e nao informado NCM",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_297",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Assinatura difere do calculado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "NFE_Pendente",
      "created": "2018-02-20T17:17:34.074Z",
      "updated": "2018-02-20T17:19:09.585Z",
      "examples": [
        {
          "text": "nf-e pendente",
          "created": "2018-02-20T17:17:52.403Z",
          "updated": "2018-02-20T17:17:52.403Z"
        },
        {
          "text": "minha nota ficou pendente",
          "created": "2018-02-20T17:17:57.426Z",
          "updated": "2018-02-20T17:17:57.426Z"
        },
        {
          "text": "como transmitir uma nota fiscal pendente",
          "created": "2018-02-20T17:17:45.995Z",
          "updated": "2018-02-20T17:17:45.995Z"
        },
        {
          "text": "status pendente",
          "created": "2018-02-20T17:18:03.889Z",
          "updated": "2018-02-20T17:18:03.889Z"
        },
        {
          "text": "nfe com status pendente",
          "created": "2018-02-20T17:18:14.282Z",
          "updated": "2018-02-20T17:18:14.282Z"
        },
        {
          "text": "ao emitir a nota o status ficou pendente",
          "created": "2018-02-20T17:18:24.169Z",
          "updated": "2018-02-20T17:18:24.169Z"
        },
        {
          "text": "nota fiscal eletronica com o status pendente",
          "created": "2018-02-20T17:18:59.867Z",
          "updated": "2018-02-20T17:18:59.867Z"
        },
        {
          "text": "o que fazer para transmitir uma nota pendente",
          "created": "2018-02-20T17:19:09.585Z",
          "updated": "2018-02-20T17:19:09.585Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_226",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo da UF do Emitente diverge da UF autorizadora",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nfe_cancela_nota_eletronica",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Cancelar a nota fiscal eletrônica",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_465",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:07:37.011Z",
      "examples": [
        {
          "text": "Numero de Controle da FCI inexistente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:07:37.011Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_562",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo Numerico informado na Chave de Acesso difere do Codigo Numerico da NF-e[chNFe:99999999999999999999999999999999999999999999]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Liquidacoes_recebidas",
      "created": "2018-10-05T19:30:49.004Z",
      "updated": "2018-10-05T19:33:45.719Z",
      "examples": [
        {
          "text": "preciso de um relatorio que mostre o que eu ja recebi",
          "created": "2018-10-05T19:33:45.719Z",
          "updated": "2018-10-05T19:33:45.719Z"
        },
        {
          "text": "quero saber quanto ja recebi dos meus clientes",
          "created": "2018-10-05T19:32:40.618Z",
          "updated": "2018-10-05T19:32:40.618Z"
        },
        {
          "text": "relatorio de liquidacoes recebidas",
          "created": "2018-10-05T19:32:53.963Z",
          "updated": "2018-10-05T19:32:53.963Z"
        },
        {
          "text": "liquidacoes recebidas",
          "created": "2018-10-05T19:33:11.368Z",
          "updated": "2018-10-05T19:33:11.368Z"
        },
        {
          "text": "contas recebidas",
          "created": "2018-10-05T19:33:23.455Z",
          "updated": "2018-10-05T19:33:23.455Z"
        },
        {
          "text": "onde vejo as contas recebidas",
          "created": "2018-10-05T19:33:34.878Z",
          "updated": "2018-10-05T19:33:34.878Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_547",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-03T20:05:52.946Z",
      "examples": [
        {
          "text": "erro ao emitir a nota rejeicao 547",
          "created": "2018-04-03T20:05:13.368Z",
          "updated": "2018-04-03T20:05:13.368Z"
        },
        {
          "text": "digito verificador invalido",
          "created": "2018-04-03T20:03:54.882Z",
          "updated": "2018-04-03T20:03:54.882Z"
        },
        {
          "text": "erro 547",
          "created": "2018-04-03T20:03:18.029Z",
          "updated": "2018-04-03T20:03:18.029Z"
        },
        {
          "text": "rejeicao 547",
          "created": "2018-04-03T20:03:12.830Z",
          "updated": "2018-04-03T20:03:12.830Z"
        },
        {
          "text": "Digito Verificador da Chave de Acesso da NF-e Referenciada invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro ao emitir nota de devolucao com rejeixao 547",
          "created": "2018-04-03T20:05:26.592Z",
          "updated": "2018-04-03T20:05:26.592Z"
        },
        {
          "text": "ao emitir uma nota de devolucao o sistema informa que o digito verificador da chave de acesso esta invalido",
          "created": "2018-04-03T20:05:52.946Z",
          "updated": "2018-04-03T20:05:52.946Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Inventario_balanco",
      "created": "2018-04-11T19:38:00.502Z",
      "updated": "2018-08-20T18:24:23.613Z",
      "examples": [
        {
          "text": "digitar o inventario",
          "created": "2018-04-11T20:06:52.532Z",
          "updated": "2018-04-11T20:06:52.532Z"
        },
        {
          "text": "realizar o ajuste de estoque",
          "created": "2018-04-11T20:07:02.018Z",
          "updated": "2018-04-11T20:07:02.018Z"
        },
        {
          "text": "como fazer o inventario no sistema",
          "created": "2018-04-11T19:38:14.343Z",
          "updated": "2018-04-11T19:38:14.343Z"
        },
        {
          "text": "quero fazer um inventario",
          "created": "2018-04-11T20:06:09.085Z",
          "updated": "2018-04-11T20:06:09.085Z"
        },
        {
          "text": "gostaria de fazer o balanco da empresa",
          "created": "2018-04-11T20:06:20.996Z",
          "updated": "2018-04-11T20:06:20.996Z"
        },
        {
          "text": "como fazer o inventario",
          "created": "2018-04-11T20:06:36.701Z",
          "updated": "2018-04-11T20:06:36.701Z"
        },
        {
          "text": "balanco",
          "created": "2018-04-11T20:06:45.092Z",
          "updated": "2018-04-11T20:06:45.092Z"
        },
        {
          "text": "como fazer o balanco",
          "created": "2018-04-11T20:06:41.897Z",
          "updated": "2018-04-11T20:06:41.897Z"
        },
        {
          "text": "quero fazer o inventario do meu estoque",
          "created": "2018-04-11T20:07:12.839Z",
          "updated": "2018-04-11T20:07:12.839Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "mensagens_de_erro",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Menu fiscal inacessivel",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "o valor grande do arquivo",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O valor grande total do arquivo esta diferente da impressora",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "rejeicao duplicidade de NFe com diferenca na chave de acesso",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "rejeicao duplicidade de NF-e com diferenca na chave de acesso",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "transmissao de xml de nfce rejeicao duplicidade de nfce",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "rejeicao duplicidade de nfce",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "transmissão de xml de nfce:rejeicao- rejeiçao duplicidade de nfce",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "OCORREU UM ERRO DURANTE A FINALIZACAO DO CUPOM NO BANCO",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "OCORREU UM ERRO DURANTE A FINALIZACAO DO CUPOM NO BENCO",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "OCORREU UM ERRO AO GERAR FORMA DE PAGAMENTO",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "erro Gramtotal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Gramtotal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O sistema trava",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O sistema está travando quando tento importar o pedido",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Sistema trava quando tento importar um pedido",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Sistema trava quando tento importar um PDV",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Sistema trava quando tento importar um dav",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Aliquota nao cadastrada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Aliquota 19-N nao cadastrada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Aliquota 12-N nao cadastrada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Aliquota 18-N nao cadastrada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Aliquota 17-N nao cadastrada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O sistema entrou em modo de demonstracao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Modo de demonstracao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O Resulth ECF esta em modo de demonstracao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O ResulthECF esta em modo de demonstracao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O que fazer quando o sistema esta em modo de demonstracao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Sistema em modo de demonstracao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O sistema esta em modo de demonstracao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O resulth ecf nao esta configurado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao foi possivel conectar ao banco de dados no diretorio informado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "access violation",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Connection name missing",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Unable to load",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Erro grande total",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "General SQL error",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "GDS software",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Internal GDS software",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Banco de dados corrrompeu",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Meu banco corrompeu",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Meu banco de dados parou",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Banco de dados corrompido",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Meu banco de dados esta corrompido",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_410",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "UF informada no campo cUF nao e atendida pelo Web Service",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Produto_agregado",
      "created": "2018-03-23T19:07:07.254Z",
      "updated": "2018-03-23T19:13:55.121Z",
      "examples": [
        {
          "text": "pra que serve o produto agregado",
          "created": "2018-03-23T19:13:27.923Z",
          "updated": "2018-03-23T19:13:27.923Z"
        },
        {
          "text": "como cadastrar um produto agregado",
          "created": "2018-03-23T19:13:00.943Z",
          "updated": "2018-03-23T19:13:00.943Z"
        },
        {
          "text": "onde fica o cadastro de produto agregado",
          "created": "2018-03-23T19:13:39.499Z",
          "updated": "2018-03-23T19:13:39.499Z"
        },
        {
          "text": "o que e um produto agregado",
          "created": "2018-03-23T19:13:08.648Z",
          "updated": "2018-03-23T19:13:08.648Z"
        },
        {
          "text": "posso agregar mais de um produto a outro",
          "created": "2018-03-23T19:13:55.121Z",
          "updated": "2018-03-23T19:13:55.121Z"
        },
        {
          "text": "cadastrar um produto agregado",
          "created": "2018-03-23T19:13:46.090Z",
          "updated": "2018-03-23T19:13:46.090Z"
        },
        {
          "text": "como agregar um produto",
          "created": "2018-03-23T19:13:15.801Z",
          "updated": "2018-03-23T19:13:15.801Z"
        },
        {
          "text": "produto agregado",
          "created": "2018-03-23T19:13:20.099Z",
          "updated": "2018-03-23T19:13:20.099Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Numero_protocolo_nota",
      "created": "2018-08-13T17:47:18.862Z",
      "updated": "2018-08-13T17:51:25.721Z",
      "examples": [
        {
          "text": "onde eu olho se a nota tem numero de protocolo",
          "created": "2018-08-13T17:49:44.920Z",
          "updated": "2018-08-13T17:49:44.920Z"
        },
        {
          "text": "como saber o numero de protocolo da nota",
          "created": "2018-08-13T17:47:33.690Z",
          "updated": "2018-08-13T17:47:33.690Z"
        },
        {
          "text": "cancelei a nota e preciso do protocolo",
          "created": "2018-08-13T17:51:13.791Z",
          "updated": "2018-08-13T17:51:13.791Z"
        },
        {
          "text": "onde fica listado os protocolos da emissao da nota",
          "created": "2018-08-13T17:51:05.415Z",
          "updated": "2018-08-13T17:51:05.415Z"
        },
        {
          "text": "como eu faço para olhar o numero de protocolo do cancelamento da nota",
          "created": "2018-08-13T17:48:08.531Z",
          "updated": "2018-08-13T17:48:08.531Z"
        },
        {
          "text": "protocolo da nota fiscal",
          "created": "2018-08-13T17:48:15.783Z",
          "updated": "2018-08-13T17:48:15.783Z"
        },
        {
          "text": "quero saber o numero do protocolo da nota fiscal",
          "created": "2018-08-13T17:48:27.447Z",
          "updated": "2018-08-13T17:48:27.447Z"
        },
        {
          "text": "numero de protocolo da nota fiscal eletronica",
          "created": "2018-08-13T17:51:25.721Z",
          "updated": "2018-08-13T17:51:25.721Z"
        },
        {
          "text": "protocolo da nf-e",
          "created": "2018-08-13T17:47:53.233Z",
          "updated": "2018-08-13T17:47:53.233Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_403",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "O grupo de informac�es da NF-e avulsa e de uso exclusivo do Fisco",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_247",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Sigla da UF do Emitente diverge da UF autorizadora",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_539",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Duplicidade de NF-e com diferenca na Chave de Acesso [chNFe:99999999999999999999999999999999999999999999][nRec:999",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_764",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Solicitada resposta sincrona para Lote com mais de uma NF-e (indSinc=1)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rec_estorno_lote",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "estorno em lote",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estornar uma liquidacao feita em lote",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como realizar estorno em lote",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como estornar uma liquidacao em lote",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Realizar estorno em lote",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso estornar um documento em lote",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_367",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do desconto condicionado ISS difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_661",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:11:57.376Z",
      "examples": [
        {
          "text": "NF-e ja existente para o numero do EPEC informado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:11:57.376Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_259",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ da consulta nao cadastrado como contribuinte na UF",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ECF-EspelhoMFD",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Emitir a memoria fita detalhe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir a 2 via da reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero imprimir a segunda via da reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como gerar a segunda via da reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como emitir a segunda via da reducao Z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir a MFD",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "2 segunda via da reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Segunda via da reducao Z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como gerar a 2 via da reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como gerar a MFD",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_608",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do PIS difere do somatorio dos itens sujeitos ao ISSQN",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_587",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Usar somente o namespace padrao da NF-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_imprimir_logo",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Imprimir logo na impressao da nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu configuro para aparecer a logo da empresa na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "imprimir a logomarca da empresa na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei colocar a imagem na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero colocar a imagem da empresa na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei fazer a imagem da empresa aparecer na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso ver a logo da empresa na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero configurar pra aparecer a logo na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como imprimir minha logo no danfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Imprimir logomarca na impressao da nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_773",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Operacao Interna e UF de destino difere da UF do emitente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "valormaximonfce",
      "created": "2018-02-21T13:00:56.997Z",
      "updated": "2018-02-21T13:02:13.480Z",
      "examples": [
        {
          "text": "valor nfce maximo",
          "created": "2018-02-21T13:01:34.527Z",
          "updated": "2018-02-21T13:01:34.527Z"
        },
        {
          "text": "Qual o valor maximo para emitir uma NFC-e?",
          "created": "2018-02-21T13:01:25.911Z",
          "updated": "2018-02-21T13:01:25.911Z"
        },
        {
          "text": "valor nfc-e maximo",
          "created": "2018-02-21T13:02:13.480Z",
          "updated": "2018-02-21T13:02:13.480Z"
        },
        {
          "text": "Qual o valor máximo para emitir uma NFC-e?",
          "created": "2018-02-21T13:01:17.988Z",
          "updated": "2018-02-21T13:01:17.988Z"
        }
      ],
      "description": "valor maximo para emitir nfce"
    },
    {
      "intent": "Cadastro_CSOSN",
      "created": "2018-08-16T19:06:33.348Z",
      "updated": "2018-08-16T19:20:12.984Z",
      "examples": [
        {
          "text": "quero cadastrar um novo csosn",
          "created": "2018-08-16T19:19:39.226Z",
          "updated": "2018-08-16T19:19:39.226Z"
        },
        {
          "text": "quero ajuda para cadastrar o csosn",
          "created": "2018-08-16T19:20:12.984Z",
          "updated": "2018-08-16T19:20:12.984Z"
        },
        {
          "text": "o que e csosn",
          "created": "2018-08-16T19:20:06.464Z",
          "updated": "2018-08-16T19:20:06.464Z"
        },
        {
          "text": "onde cadastro csosn",
          "created": "2018-08-16T19:19:59.520Z",
          "updated": "2018-08-16T19:19:59.520Z"
        },
        {
          "text": "estou tentando colocar um csosn no produto mas ele nao esta cadastrado",
          "created": "2018-08-16T19:19:52.925Z",
          "updated": "2018-08-16T19:19:52.925Z"
        },
        {
          "text": "esta aparecendo uma mensagem de csosn nao cadastrado",
          "created": "2018-08-16T19:19:30.306Z",
          "updated": "2018-08-16T19:19:30.306Z"
        },
        {
          "text": "eu nao sei cadastrar um csosn",
          "created": "2018-08-16T19:19:18.794Z",
          "updated": "2018-08-16T19:19:18.794Z"
        },
        {
          "text": "como cadastrar um CSOSN",
          "created": "2018-08-16T19:16:37.869Z",
          "updated": "2018-08-16T19:16:37.869Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_202",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Falha no reconhecimento da autoria ou integridade do arquivo digital",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_478",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Local da entrega nao informado para faturamento direto de veiculos novos",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_serie_d",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "como eu faço para emitir uma nota serie d",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso emitir nota serie D",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero emitir uma nota serie D",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei emitir nota serie D",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei fazer uma nota serie D",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como gerar nota serie D",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "serie D",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como fazer nota serie D",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Tipo_operacao",
      "created": "2018-02-28T19:51:56.955Z",
      "updated": "2018-05-09T17:52:41.768Z",
      "examples": [
        {
          "text": "como cadastrar um tipo de operacao",
          "created": "2018-02-28T19:58:51.240Z",
          "updated": "2018-02-28T19:58:51.240Z"
        },
        {
          "text": "auxilio para cadastro de nova operacao",
          "created": "2018-05-09T17:49:05.342Z",
          "updated": "2018-05-09T17:49:05.342Z"
        },
        {
          "text": "auxilio para incluir nova operacao",
          "created": "2018-05-09T17:49:46.242Z",
          "updated": "2018-05-09T17:49:46.242Z"
        },
        {
          "text": "tipo de operacao",
          "created": "2018-02-28T20:03:45.568Z",
          "updated": "2018-02-28T20:03:45.568Z"
        },
        {
          "text": "preciso colocar um cfop para entrar com a nota",
          "created": "2018-02-28T20:03:37.489Z",
          "updated": "2018-02-28T20:03:37.489Z"
        },
        {
          "text": "querco cadastrar uma operacao",
          "created": "2018-05-09T17:49:54.681Z",
          "updated": "2018-05-09T17:49:54.681Z"
        },
        {
          "text": "preciso de ajuda para cadastrar uma nota operacao",
          "created": "2018-05-09T17:50:11.436Z",
          "updated": "2018-05-09T17:50:11.436Z"
        },
        {
          "text": "preciso de ajuda no tipo de operacao",
          "created": "2018-05-09T17:50:23.723Z",
          "updated": "2018-05-09T17:50:23.723Z"
        },
        {
          "text": "o que tipo de operacao",
          "created": "2018-05-09T17:52:41.768Z",
          "updated": "2018-05-09T17:52:41.768Z"
        },
        {
          "text": "como cadastrar uma operacao para dar saida de mercadoria",
          "created": "2018-02-28T19:59:13.269Z",
          "updated": "2018-02-28T19:59:13.269Z"
        },
        {
          "text": "como cadastrar uma operacao para dar entrada de nota",
          "created": "2018-02-28T19:59:01.455Z",
          "updated": "2018-02-28T19:59:01.455Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Valida_estoque",
      "created": "2018-03-16T19:31:25.014Z",
      "updated": "2018-03-16T19:38:59.957Z",
      "examples": [
        {
          "text": "quero bloquear a venda de produtos sem estoque",
          "created": "2018-03-16T19:36:11.871Z",
          "updated": "2018-03-16T19:36:11.871Z"
        },
        {
          "text": "bloquear a venda de produtos com estoque negativo",
          "created": "2018-03-16T19:36:29.815Z",
          "updated": "2018-03-16T19:36:29.815Z"
        },
        {
          "text": "bloquear a venda quando o estoque estiver zerado",
          "created": "2018-03-16T19:38:43.926Z",
          "updated": "2018-03-16T19:38:43.926Z"
        },
        {
          "text": "bloquear o programa quando o estoque estiver zerado",
          "created": "2018-03-16T19:38:59.957Z",
          "updated": "2018-03-16T19:38:59.957Z"
        },
        {
          "text": "como bloquear a venda de produtos sem estoque",
          "created": "2018-03-16T19:31:50.403Z",
          "updated": "2018-03-16T19:31:50.403Z"
        },
        {
          "text": "bloquear venda de produtos sem estoque no pdv",
          "created": "2018-03-16T19:31:59.601Z",
          "updated": "2018-03-16T19:31:59.601Z"
        },
        {
          "text": "validar estoque no pdv",
          "created": "2018-03-16T19:32:06.787Z",
          "updated": "2018-03-16T19:32:06.787Z"
        },
        {
          "text": "como validar o estoque na emissao da nota",
          "created": "2018-03-16T19:35:46.446Z",
          "updated": "2018-03-16T19:35:46.446Z"
        },
        {
          "text": "ar produtos sem estoque na hora de vender",
          "created": "2018-03-16T19:35:56.985Z",
          "updated": "2018-03-16T19:35:56.985Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "nota_fiscal",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Eston com problema na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero falar sobre nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_491",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "O tpEvento informado invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_736",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com grupo de Veiculos novos",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_576",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "O autor do evento nao e um orgao autorizado a gerar o evento",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_cupom_imposto",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Tirar nota de cupom paga imposto duas vezes",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nota seguida de cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "pago imposto duplo se eu tirar uma nota de cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "o cliente quer a nota e eu ja emiti o cupom vou pagar imposto novamente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nota de cupom imposto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "vou pagar dois impostos se tirar nota apos o cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_794",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e com indicativo de NFC-e com entrega a domicilio",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_cancela_prazo_vencido",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "qual o prazo para cancelar uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "posso cancelar um nota depois de 48 horas",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao consigo cancelar a nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao estou conseguindo cancelar a nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "cancelar nota prazo",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Consigo cancelar uma nota depois do prazo",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero cancelar a nota e nao consigo",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Posso cancelar uma nota fiscal depois do prazo da SEFAZ",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_reenviar_email",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Como reenviar a nota fiscal eletronica NF-e (DANFE) para o email do cliente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como reenviar uma nota por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso reenviar a nota para o cliente por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como reenviar email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso enviar a nota novamente por email",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu reenvio a nota por e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_343",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Modelo da NF-e informada na Exportacao Indireta diferente de 55",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_245",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-13T19:56:51.613Z",
      "examples": [
        {
          "text": "erro de cnpj da empresa nao cadastrado",
          "created": "2018-03-13T19:56:34.989Z",
          "updated": "2018-03-13T19:56:34.989Z"
        },
        {
          "text": "cnpj da empresa nao cadastrado na sefaz",
          "created": "2018-03-13T19:56:51.613Z",
          "updated": "2018-03-13T19:56:51.613Z"
        },
        {
          "text": "CNPJ Emitente nao cadastrado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 245",
          "created": "2018-03-13T19:55:19.289Z",
          "updated": "2018-03-13T19:55:19.289Z"
        },
        {
          "text": "Rejeicao 245",
          "created": "2018-03-13T19:55:46.177Z",
          "updated": "2018-03-13T19:55:46.177Z"
        },
        {
          "text": "cnpj da empresa nao cadastrada",
          "created": "2018-03-13T19:56:04.785Z",
          "updated": "2018-03-13T19:56:04.785Z"
        }
      ],
      "description": null
    },
    {
      "intent": "despedida",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Tchau",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Valeu",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Bye bye",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Obrigada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Ate breve",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Ate logo",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Volte sempre",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Disponha",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Obrigado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nfe_dev_venda",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-06-26T17:26:31.099Z",
      "examples": [
        {
          "text": "Devolucao de venda",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma NF-E de devolucao de venda",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso fazer uma devolucao de venda do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso fazer uma devolucao do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nfe de devolucao de venda",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nota de devolucao de venda",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao consigo informar o documento de origem pra emitir uma nota de devolucao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como emitir uma nota fiscal devolucao de venda",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como tira nota de devolucao",
          "created": "2018-06-12T19:14:18.985Z",
          "updated": "2018-06-12T19:14:18.985Z"
        },
        {
          "text": "gostaria de saber como faço para voltar com a mercadoria para dentro do sistema novamente",
          "created": "2018-06-26T17:26:31.099Z",
          "updated": "2018-06-26T17:26:31.099Z"
        },
        {
          "text": "Preciso emitir uma nota fiscal de devolucao de venda",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como fazer uma devolucao de venda",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": "Devolucao de venda"
    },
    {
      "intent": "Rejeicao_299",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "XML da area de cabecalho com codificacao diferente de UTF-8",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_534",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do ICMS-ST difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_349",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:06:32.603Z",
      "examples": [
        {
          "text": "Numero RECOPI nao informado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:06:32.603Z"
        }
      ],
      "description": null
    },
    {
      "intent": "cancelar_nota_de_variospedidoscupons",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "quero cancelar uma nota seguida de cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como cancelar uma nota fiscal de varios pedidos PDV",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como cancelar uma nota fiscal de varios pedidos PDVs",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como cancelar uma nota seguida de cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Cancelar a nota fiscal de vários pedidos (PDV)",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Cancelar a nota seguida vários cupons",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso cancelar uma nota de varios cupons",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como cancelar uma nota de varios pedidos",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como cancelar uma nota de varios cupons",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Cancelar nota de varios pedidos",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Cancelar nota de varios cupons",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_364",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do valor da deducao do ISS difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_624",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-02T20:16:32.887Z",
      "examples": [
        {
          "text": "IE Destinatario nao vinculada ao CPF",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "ao emitir a nota o sistema informa rejeicao 624",
          "created": "2018-03-02T20:15:45.322Z",
          "updated": "2018-03-02T20:15:45.322Z"
        },
        {
          "text": "apareceu o erro rejeicao 624",
          "created": "2018-03-02T20:15:33.095Z",
          "updated": "2018-03-02T20:15:33.095Z"
        },
        {
          "text": "erro 624",
          "created": "2018-03-02T20:15:20.165Z",
          "updated": "2018-03-02T20:15:20.165Z"
        },
        {
          "text": "inscrição estadual do cliente nao vinculada ao CPF",
          "created": "2018-03-02T20:16:32.887Z",
          "updated": "2018-03-02T20:16:32.887Z"
        },
        {
          "text": "rejeicao 624 IE destinatario nao vinculada ao CPF",
          "created": "2018-03-02T20:16:12.266Z",
          "updated": "2018-03-02T20:16:12.266Z"
        },
        {
          "text": "rejeicao 624",
          "created": "2018-03-02T20:15:15.175Z",
          "updated": "2018-03-02T20:15:15.175Z"
        }
      ],
      "description": null
    },
    {
      "intent": "login_erro_comunicacao_licenca",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [],
      "description": "Ocorreu um erro ao comunicar com o servidor de licenças."
    },
    {
      "intent": "Rejeicao_274",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-26T17:39:52.934Z",
      "examples": [
        {
          "text": "rejeição 274",
          "created": "2018-02-26T17:38:24.665Z",
          "updated": "2018-02-26T17:38:24.665Z"
        },
        {
          "text": "rejeicao 274",
          "created": "2018-02-26T17:38:16.595Z",
          "updated": "2018-02-26T17:38:16.595Z"
        },
        {
          "text": "Codigo Municipio do Destinatario: digito invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 274",
          "created": "2018-02-26T17:39:52.934Z",
          "updated": "2018-02-26T17:39:52.934Z"
        },
        {
          "text": "erro nfe 274",
          "created": "2018-02-26T17:39:44.476Z",
          "updated": "2018-02-26T17:39:44.476Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Erro_QRCode_NFCe",
      "created": "2018-10-01T14:09:11.245Z",
      "updated": "2018-10-01T15:07:39.553Z",
      "examples": [
        {
          "text": "erro qr-code",
          "created": "2018-10-01T15:07:15.461Z",
          "updated": "2018-10-01T15:07:15.461Z"
        },
        {
          "text": "Versão informada no QR-Code",
          "created": "2018-10-01T14:25:36.779Z",
          "updated": "2018-10-01T14:25:36.779Z"
        },
        {
          "text": "903 - Versão informada no QR-Code (“100”) não é mais válida para a data de emissão.",
          "created": "2018-10-01T14:25:28.356Z",
          "updated": "2018-10-01T14:25:28.356Z"
        },
        {
          "text": "Erro QRCode",
          "created": "2018-10-01T14:25:05.042Z",
          "updated": "2018-10-01T14:25:05.042Z"
        },
        {
          "text": "(100)",
          "created": "2018-10-01T15:07:39.553Z",
          "updated": "2018-10-01T15:07:39.553Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_592",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "A NF-e deve ter pelo menos um item de produto sujeito ao ICMS",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_238",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Cabecalho - Versao do arquivo XML superior a Versao vigente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_369",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Nao informado o grupo avulsa na emissao pelo Fisco",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_578",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "A data do evento nao pode ser maior que a data do processamento",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_796",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Empresa sem Chave de Seguranca para o QR-Code",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_754",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com dados do Transportador",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_540",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CPF do Local de Retirada invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_760",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com dados de cobranca (Fatura",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "top_10",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [],
      "description": ""
    },
    {
      "intent": "Rejeicao_756",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com dados do veiculo de Transporte",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_741",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com Partilha de ICMS entre UF",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_altera_item",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "alterar item nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "alteracao de item da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "me ajuda a alterar um item na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei alterar um item na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero alterar um item da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso alterar um item da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu altero um item da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu altero o item da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "substituir item nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "modificar o item em uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "modificar item na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como alterar um item da nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "NFE-Destacar-IPI-na-nota-fiscal",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Como emitir uma nota fiscal destacando o IPI",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como destacar IPI na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Destar IPI na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Destacar IPI na Digitacao\\Emissao de NF",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Destacar IPI na nota fiscal eletronica",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Destacar IPI na NFE",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Destacar IPI na NF-e",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Emitir uma nota fiscal informando IPI",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "saudacao_nao",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Não",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "naum",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_end_entrega_end_cobranca",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "como eu faco para emitir uma nota com endereco de cobranca e entrega diferentes",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero fazer a nota com endereco do cliente diferente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "E possivel emitir nota para cliente com endereco de entrega diferente do endereco de cobranca",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "endereco de entrega diferente do endereco de cobranca",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "posso fazer nota com o endereco de entrega diferente do endereco de cobranca",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_269",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ Emitente da NF Complementar difere do CNPJ da NF Referenciada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_242",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Cabecalho - Falha no Schema XML",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_720",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Na operacao com Exterior deve ser informada tag idEstrangeiro",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Como_sair_horario_verao",
      "created": "2018-02-20T13:10:42.680Z",
      "updated": "2019-02-18T19:38:44.277Z",
      "examples": [
        {
          "text": "verão",
          "created": "2019-02-15T19:01:49.723Z",
          "updated": "2019-02-15T19:01:49.723Z"
        },
        {
          "text": "hora verao",
          "created": "2019-02-15T19:01:45.028Z",
          "updated": "2019-02-15T19:01:45.028Z"
        },
        {
          "text": "horario de verão",
          "created": "2019-02-15T19:01:32.418Z",
          "updated": "2019-02-15T19:01:32.418Z"
        },
        {
          "text": "fim do horario de verao",
          "created": "2018-02-20T13:12:15.985Z",
          "updated": "2018-02-20T13:12:15.985Z"
        },
        {
          "text": "quero sair do horario de verao",
          "created": "2018-02-20T13:11:53.597Z",
          "updated": "2018-02-20T13:11:53.597Z"
        },
        {
          "text": "Preciso que o horário da minha impressora fiscal seja acertado devido ao fim do horário de verão",
          "created": "2019-02-18T19:28:42.607Z",
          "updated": "2019-02-18T19:28:42.607Z"
        },
        {
          "text": "como mudar o horario da minha impressora",
          "created": "2019-02-18T19:25:59.589Z",
          "updated": "2019-02-18T19:25:59.589Z"
        },
        {
          "text": "mudar o horario",
          "created": "2019-02-18T19:25:39.929Z",
          "updated": "2019-02-18T19:25:39.929Z"
        },
        {
          "text": "Presciso tirar horario de verao e nao consigo",
          "created": "2019-02-18T19:25:19.447Z",
          "updated": "2019-02-18T19:25:19.447Z"
        },
        {
          "text": "Gostaria de mundar o Horário de verão mais não esta aceitando",
          "created": "2019-02-18T19:24:17.495Z",
          "updated": "2019-02-18T19:24:17.495Z"
        },
        {
          "text": "preciso ajustar o relogio com o horario de verao eu esquecci o procedimento",
          "created": "2019-02-18T19:23:50.227Z",
          "updated": "2019-02-18T19:23:50.227Z"
        },
        {
          "text": "DESATIVAR O HORARIO DE VERÃO",
          "created": "2019-02-18T19:23:12.925Z",
          "updated": "2019-02-18T19:23:12.925Z"
        },
        {
          "text": "como desativar o horario de verao da maquina de cupon fiscal",
          "created": "2019-02-18T19:21:16.225Z",
          "updated": "2019-02-18T19:21:16.225Z"
        },
        {
          "text": "como sair do horario de verao",
          "created": "2018-02-20T13:11:30.574Z",
          "updated": "2018-02-20T13:11:30.574Z"
        },
        {
          "text": "problemas para sincronizar o horario de verao",
          "created": "2019-02-18T16:53:17.490Z",
          "updated": "2019-02-18T16:53:17.490Z"
        },
        {
          "text": "como mudar o horario de verao da impressora fiscal",
          "created": "2019-02-18T19:36:35.759Z",
          "updated": "2019-02-18T19:36:35.759Z"
        },
        {
          "text": "quero atualizar o horario da impressora fiscal",
          "created": "2019-02-18T19:38:44.277Z",
          "updated": "2019-02-18T19:38:44.277Z"
        },
        {
          "text": "verao",
          "created": "2019-02-15T19:01:58.554Z",
          "updated": "2019-02-15T19:01:58.554Z"
        },
        {
          "text": "preciso saber como faço para tirar a impressora fiscal do horário de verão",
          "created": "2019-02-18T19:37:58.314Z",
          "updated": "2019-02-18T19:37:58.314Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_518",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de entrada para NF-e de saida",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_pre_visualizar",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Onde consigo pre visualizar uma nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero ver a minha nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu vejo a minha nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso visualizar minha nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "me ajuda a ver a minha nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei ver novamente minha nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Onde consigo pre-visualizar uma nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "contador_impostos",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Qual csosn utilizo para emitir uma nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual csosn utilizo para emitir a nota fiscal de devolucao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual cst usar para emissao da nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual cfop utilizo para dentro do estado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual cfop utilizo para para fora do estado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual cst utilizo para nota fiscal de devolucao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual CST devo informar na nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual codigo do CEST informo no cadastro de produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual o codigo de classificao fiscal devo informar ao cadastrar o produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual cfop informo na devolucao de nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual o codigo de enquadramento de IPI devo informar no cadastro de produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual o codigo de enquadramento do IPI devo informar no cadastro de produto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual CFOP deve ser informado no tipo de operacao usado nas vendas no NFCE para importacao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual CFOP deve ser informado no tipo de operacao usado nas vendas no NFCE para venda direta",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual CFOP deve ser informado no tipo de operacao usado nas vendas no NFCE",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual cst utilizo para emitir uma nota fiscal remessa para conserto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual CST utilizo para emitir uma nota fiscal de devolucao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual cst utilizo para simples remessa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual cfop utilizo para emitir uma nota remessa para conserto",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual cfop usar para simples remessa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Qual cfop informo para emitir o cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_292",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-01T15:15:25.828Z",
      "examples": [
        {
          "text": "rejeicao 292",
          "created": "2018-03-01T15:15:20.207Z",
          "updated": "2018-03-01T15:15:20.207Z"
        },
        {
          "text": "Certificado Assinatura sem CNPJ",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "certificado sem cnpj associado",
          "created": "2018-03-01T15:15:02.493Z",
          "updated": "2018-03-01T15:15:02.493Z"
        },
        {
          "text": "assinatura sem cnpj",
          "created": "2018-03-01T15:15:09.742Z",
          "updated": "2018-03-01T15:15:09.742Z"
        },
        {
          "text": "erro 292",
          "created": "2018-03-01T15:15:25.828Z",
          "updated": "2018-03-01T15:15:25.828Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Reajuste_preco_individual",
      "created": "2018-08-20T20:27:39.042Z",
      "updated": "2018-08-20T20:30:56.471Z",
      "examples": [
        {
          "text": "reajuste de preco individual",
          "created": "2018-08-20T20:30:56.471Z",
          "updated": "2018-08-20T20:30:56.471Z"
        },
        {
          "text": "alterar o preco de um produto",
          "created": "2018-08-20T20:30:49.817Z",
          "updated": "2018-08-20T20:30:49.817Z"
        },
        {
          "text": "reajuste de preco de um unico produto",
          "created": "2018-08-20T20:30:40.939Z",
          "updated": "2018-08-20T20:30:40.939Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_680",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Duplicidade de NF-e referenciada (Chave de Acesso referenciada mais de uma vez)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_270",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-26T17:32:49.372Z",
      "examples": [
        {
          "text": "rejeicao 270",
          "created": "2018-02-26T17:32:34.224Z",
          "updated": "2018-02-26T17:32:34.224Z"
        },
        {
          "text": "erro 270",
          "created": "2018-02-26T17:32:40.072Z",
          "updated": "2018-02-26T17:32:40.072Z"
        },
        {
          "text": "erro nfe 270",
          "created": "2018-02-26T17:32:45.277Z",
          "updated": "2018-02-26T17:32:45.277Z"
        },
        {
          "text": "Rejeição: 270",
          "created": "2018-02-26T17:32:22.356Z",
          "updated": "2018-02-26T17:32:22.356Z"
        },
        {
          "text": "Codigo Municipio do Fato Gerador: digito invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeição 270",
          "created": "2018-02-26T17:32:27.069Z",
          "updated": "2018-02-26T17:32:27.069Z"
        },
        {
          "text": "Rejeição: 270 Código Município do Fato Gerador: dígito inválido",
          "created": "2018-02-26T17:32:08.026Z",
          "updated": "2018-02-26T17:32:08.026Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_550",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CPF da NF referenciada de produtor invalido.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_338",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:05:28.902Z",
      "examples": [
        {
          "text": "Numero do processo de drawback nao informado na exportacao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:05:28.902Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_555",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Tipo autorizador do protocolo diverge do orgao Autorizador",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Bloquear_produto",
      "created": "2018-05-18T20:11:01.871Z",
      "updated": "2018-05-18T20:11:01.871Z",
      "examples": [],
      "description": ""
    },
    {
      "intent": "Rejeicao_249",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "UF da Chave de Acesso diverge da UF autorizadora",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Lancamento_bancario",
      "created": "2018-07-10T19:41:19.989Z",
      "updated": "2018-07-10T19:58:17.508Z",
      "examples": [
        {
          "text": "lancamento bancario",
          "created": "2018-07-10T19:43:15.352Z",
          "updated": "2018-07-10T19:43:15.352Z"
        },
        {
          "text": "para que serve lancamento bancario",
          "created": "2018-07-10T19:43:27.766Z",
          "updated": "2018-07-10T19:43:27.766Z"
        },
        {
          "text": "como cadastrar um lancamento bancario",
          "created": "2018-07-10T19:43:07.889Z",
          "updated": "2018-07-10T19:58:17.508Z"
        },
        {
          "text": "o que e um tipo de lancamento bancario",
          "created": "2018-07-10T19:51:22.196Z",
          "updated": "2018-07-10T19:57:52.570Z"
        },
        {
          "text": "preciso informar o tipo de lancamento bancario",
          "created": "2018-07-10T19:43:38.490Z",
          "updated": "2018-07-10T19:43:38.490Z"
        },
        {
          "text": "tipo de lancamento bancario",
          "created": "2018-07-10T19:43:43.616Z",
          "updated": "2018-07-10T19:43:43.616Z"
        },
        {
          "text": "o que e lancamento bancario",
          "created": "2018-07-10T19:43:21.851Z",
          "updated": "2018-07-10T19:43:21.851Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "ecf_reducao_z",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "me ensina a reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "campos da redução z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero fazer uma redução z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso fazer a emissao de uma reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como faço para emitir uma reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero emitir uma reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "porque da reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como emitir a reduzao Z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero fazer uma reducao z",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_527",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Operacao de Exportacao com informacao de ICMS incompativel",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_295",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-29T20:18:23.812Z",
      "examples": [
        {
          "text": "Certificado Assinatura difere ICP-Brasil",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "nao consigo emitir a nota rejeicao 295",
          "created": "2018-03-29T20:18:23.812Z",
          "updated": "2018-03-29T20:18:23.812Z"
        },
        {
          "text": "problema na assinatura do certificado",
          "created": "2018-03-29T20:18:13.028Z",
          "updated": "2018-03-29T20:18:13.028Z"
        },
        {
          "text": "ao emitir uma nota o sistema informa que esta com problemas de assinatura ICP",
          "created": "2018-03-29T20:18:01.688Z",
          "updated": "2018-03-29T20:18:01.688Z"
        },
        {
          "text": "erro 295",
          "created": "2018-03-29T20:17:25.617Z",
          "updated": "2018-03-29T20:17:25.617Z"
        },
        {
          "text": "rejeicao 295",
          "created": "2018-03-29T20:17:31.802Z",
          "updated": "2018-03-29T20:17:31.802Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_408",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Evento nao disponivel para Autor pessoa fisica",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_766",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-05-10T20:14:12.832Z",
      "examples": [
        {
          "text": "Rejeição 766: Item com CST indevido",
          "created": "2018-05-10T20:11:35.166Z",
          "updated": "2018-05-10T20:11:35.166Z"
        },
        {
          "text": "problema pra emitir notinha pro cliente cst indevido",
          "created": "2018-05-10T20:14:12.832Z",
          "updated": "2018-05-10T20:14:12.832Z"
        },
        {
          "text": "erro pra fazer nfce  Item com CST indevido",
          "created": "2018-05-10T20:13:14.749Z",
          "updated": "2018-05-10T20:13:14.749Z"
        },
        {
          "text": "erro 766 pra fazer nfce",
          "created": "2018-05-10T20:12:35.476Z",
          "updated": "2018-05-10T20:12:35.476Z"
        },
        {
          "text": "ero 766",
          "created": "2018-05-10T20:12:14.649Z",
          "updated": "2018-05-10T20:12:14.649Z"
        },
        {
          "text": "erro 766",
          "created": "2018-05-10T20:12:07.609Z",
          "updated": "2018-05-10T20:12:07.609Z"
        },
        {
          "text": "Item com CST indevido",
          "created": "2018-05-10T20:13:18.215Z",
          "updated": "2018-05-10T20:13:18.215Z"
        },
        {
          "text": "erro ao fazer nfce: rejeiçao 766",
          "created": "2018-05-10T20:13:36.184Z",
          "updated": "2018-05-10T20:13:36.184Z"
        },
        {
          "text": "erro na hora de fazer notinha pro cliente rejeiçao 766",
          "created": "2018-05-10T20:13:43.161Z",
          "updated": "2018-05-10T20:13:43.161Z"
        },
        {
          "text": "erro pra fazer nfce:  Item com CST indevido",
          "created": "2018-05-10T20:14:03.997Z",
          "updated": "2018-05-10T20:14:03.997Z"
        },
        {
          "text": "rejeiçao 766",
          "created": "2018-05-10T20:11:49.825Z",
          "updated": "2018-05-10T20:11:49.825Z"
        },
        {
          "text": "regeiçao 766",
          "created": "2018-05-10T20:11:54.348Z",
          "updated": "2018-05-10T20:11:54.348Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_494",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-20T20:09:55.365Z",
      "examples": [
        {
          "text": "rejeicao 494",
          "created": "2018-03-20T20:08:44.123Z",
          "updated": "2018-03-20T20:08:44.123Z"
        },
        {
          "text": "erro 494",
          "created": "2018-03-20T20:08:50.572Z",
          "updated": "2018-03-20T20:08:50.572Z"
        },
        {
          "text": "rejeicao de chave de acesso inexistente",
          "created": "2018-03-20T20:09:10.887Z",
          "updated": "2018-03-20T20:09:10.887Z"
        },
        {
          "text": "rejeicao 494 chave de acesso inexistente",
          "created": "2018-03-20T20:09:55.365Z",
          "updated": "2018-03-20T20:09:55.365Z"
        },
        {
          "text": "erro 494 chave de acesso nao existe",
          "created": "2018-03-20T20:09:35.796Z",
          "updated": "2018-03-20T20:09:35.796Z"
        },
        {
          "text": "chave de acesso nao existe",
          "created": "2018-03-20T20:09:00.703Z",
          "updated": "2018-03-20T20:09:00.703Z"
        },
        {
          "text": "Chave de Acesso inexistente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_711",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NF-e com contingencia off-line",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Relatorio_contas_a_pagar",
      "created": "2018-07-11T12:28:21.926Z",
      "updated": "2018-07-11T12:55:40.443Z",
      "examples": [
        {
          "text": "onde vou para tirar um relatorio de contas a pagar",
          "created": "2018-07-11T12:55:40.443Z",
          "updated": "2018-07-11T12:55:40.443Z"
        },
        {
          "text": "lista de todas as notas que tenho para pagar no mes",
          "created": "2018-07-11T12:54:58.996Z",
          "updated": "2018-07-11T12:54:58.996Z"
        },
        {
          "text": "como emitir um relatorio de contas a pagar",
          "created": "2018-07-11T12:54:48.014Z",
          "updated": "2018-07-11T12:54:48.014Z"
        },
        {
          "text": "preciso de ajuda para gerar um relatorio de contas a pagar",
          "created": "2018-07-11T12:54:25.698Z",
          "updated": "2018-07-11T12:54:25.698Z"
        },
        {
          "text": "relatorio de contas a pagar",
          "created": "2018-07-11T12:54:15.692Z",
          "updated": "2018-07-11T12:54:15.692Z"
        },
        {
          "text": "como saber quais contas tenho para pagar",
          "created": "2018-07-11T12:54:09.335Z",
          "updated": "2018-07-11T12:54:09.335Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_233",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-28T20:45:13.378Z",
      "examples": [
        {
          "text": "IE do destinatario nao cadastrada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro de inscricao estadual do destinatario invalida",
          "created": "2018-02-28T20:45:13.378Z",
          "updated": "2018-02-28T20:45:13.378Z"
        },
        {
          "text": "inscricao estadual do cliente nao cadastrada",
          "created": "2018-02-28T20:44:51.400Z",
          "updated": "2018-02-28T20:44:51.400Z"
        },
        {
          "text": "inscricao do cliente nao cadastrada",
          "created": "2018-02-28T20:44:58.402Z",
          "updated": "2018-02-28T20:44:58.402Z"
        },
        {
          "text": "erro 233",
          "created": "2018-02-28T20:41:28.574Z",
          "updated": "2018-02-28T20:41:28.574Z"
        },
        {
          "text": "rejeicao 233",
          "created": "2018-02-28T20:41:35.163Z",
          "updated": "2018-02-28T20:41:35.163Z"
        },
        {
          "text": "IE do cliente nao cadastrada",
          "created": "2018-02-28T20:44:10.936Z",
          "updated": "2018-02-28T20:44:10.936Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_253",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Digito Verificador da chave de acesso composta invalida",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_607",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do ISS difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rec_estorno_simples",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Estorno de liquidacao simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estorno liquidacao simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso realizar o estorno de liquidacao simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "estorno simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faz para estornar um documento da liquidacao simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estorno da liquidacao simples",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_658",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "UF do destinatario da Chave de Acesso diverge da UF autorizadora",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_569",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Data de entrada em contingencia muito atrasada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_230",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-23T11:44:45.991Z",
      "examples": [
        {
          "text": "ie nao cadastrada",
          "created": "2018-02-23T11:44:45.991Z",
          "updated": "2018-02-23T11:44:45.991Z"
        },
        {
          "text": "IE do emitente nao cadastrada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "rejeicao 230",
          "created": "2018-02-23T11:43:28.129Z",
          "updated": "2018-02-23T11:43:28.129Z"
        },
        {
          "text": "erro 230",
          "created": "2018-02-23T11:43:32.158Z",
          "updated": "2018-02-23T11:43:32.158Z"
        },
        {
          "text": "inscricao estadual inexistente",
          "created": "2018-02-23T11:43:44.908Z",
          "updated": "2018-02-23T11:43:44.908Z"
        },
        {
          "text": "nao existe inscricao estadual",
          "created": "2018-02-23T11:43:51.177Z",
          "updated": "2018-02-23T11:43:51.177Z"
        },
        {
          "text": "ao emitir a nota o sistema informa que a inscricao estadual nao esta cadastrada",
          "created": "2018-02-23T11:44:13.449Z",
          "updated": "2018-02-23T11:44:13.449Z"
        },
        {
          "text": "inscricao estadual nao cadastrada",
          "created": "2018-02-23T11:44:21.177Z",
          "updated": "2018-02-23T11:44:21.177Z"
        },
        {
          "text": "erro de inscricao estadual nao cadastrada",
          "created": "2018-02-23T11:44:37.363Z",
          "updated": "2018-02-23T11:44:37.363Z"
        }
      ],
      "description": null
    },
    {
      "intent": "falar-na-ats",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-20T12:09:27.048Z",
      "examples": [
        {
          "text": "Nao consigo ligar pra ats informatica",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao estou conseguindo falar na ATS",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao consigo falar no suporte",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estou tentando falar no suporte da ATS mas o telefone so fica ocupado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao consigo falar com a ATS",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao consigo falar na ATS",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao consigo ligar na ats",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O telefone da ATS so anda ocupado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O telefone do suporte so fica ocupado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "suporte",
          "created": "2018-02-20T12:09:27.048Z",
          "updated": "2018-02-20T12:09:27.048Z"
        }
      ],
      "description": "Nao consigo falar no suporte"
    },
    {
      "intent": "ecf_operadores",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "como cadastro um operador no caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "operadores no caixa ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu cadastro operadores",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero cadastrar os operadores no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como cadastrar operadores de caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como cadastro um operador no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero incluir os operadores no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como cadastro um operador",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_321",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-16T20:18:50.842Z",
      "examples": [
        {
          "text": "devolucao de mercadoria sem documento de referencia",
          "created": "2018-04-16T20:18:50.842Z",
          "updated": "2018-04-16T20:18:50.842Z"
        },
        {
          "text": "NF-e de devolucao de mercadoria nao possui documento fiscal referenciado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 321",
          "created": "2018-04-16T20:17:33.895Z",
          "updated": "2018-04-16T20:17:33.895Z"
        },
        {
          "text": "rejeicao 321",
          "created": "2018-04-16T20:17:39.220Z",
          "updated": "2018-04-16T20:17:39.220Z"
        },
        {
          "text": "nota de devolucao sem documento de origem",
          "created": "2018-04-16T20:18:17.625Z",
          "updated": "2018-04-16T20:18:17.625Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Somatorio_pdv",
      "created": "2018-04-20T18:45:03.817Z",
      "updated": "2018-04-20T19:59:34.811Z",
      "examples": [
        {
          "text": "o que e somatorio do pdv",
          "created": "2018-04-20T19:58:36.845Z",
          "updated": "2018-04-20T19:58:36.845Z"
        },
        {
          "text": "para que serve somatorio do pdv",
          "created": "2018-04-20T19:58:43.848Z",
          "updated": "2018-04-20T19:58:43.848Z"
        },
        {
          "text": "somatorio do PDV",
          "created": "2018-04-20T19:57:55.520Z",
          "updated": "2018-04-20T19:57:55.520Z"
        },
        {
          "text": "somatoria do pdv",
          "created": "2018-04-20T19:59:34.811Z",
          "updated": "2018-04-20T19:59:34.811Z"
        },
        {
          "text": "meu acesso esta negado para verificar a somatoria",
          "created": "2018-04-20T19:59:29.520Z",
          "updated": "2018-04-20T19:59:29.520Z"
        },
        {
          "text": "somatorio do pdv nao esta liberado",
          "created": "2018-04-20T19:59:00.954Z",
          "updated": "2018-04-20T19:59:00.954Z"
        },
        {
          "text": "bloquear usuario de acessar o somatorio do pdv",
          "created": "2018-04-20T19:58:15.750Z",
          "updated": "2018-04-20T19:58:15.750Z"
        },
        {
          "text": "liberar somatorio do pdv para usuario",
          "created": "2018-04-20T19:58:26.707Z",
          "updated": "2018-04-20T19:58:26.707Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_767",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com somatorio dos pagamentos diferente do total da Nota Fiscal",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_750",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-21T20:21:18.625Z",
      "examples": [
        {
          "text": "NFC-e com valor total superior ao permitido para destinatario nao identificado (Codigo)[Limite]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "erro 750",
          "created": "2018-02-21T19:30:26.241Z",
          "updated": "2018-02-21T19:30:26.241Z"
        },
        {
          "text": "erro nfc-e 750",
          "created": "2018-02-21T19:30:40.019Z",
          "updated": "2018-02-21T20:20:49.309Z"
        },
        {
          "text": "Rejeição: 750 - NFC-e com valor total superior ao permitido para destinatário não identificado (Código)",
          "created": "2018-02-21T19:30:06.705Z",
          "updated": "2018-02-21T19:30:06.705Z"
        },
        {
          "text": "erro nfce 750",
          "created": "2018-02-21T19:30:31.972Z",
          "updated": "2018-02-21T20:21:07.787Z"
        },
        {
          "text": "rejeicao 750",
          "created": "2018-02-21T20:21:18.625Z",
          "updated": "2018-02-21T20:21:18.625Z"
        }
      ],
      "description": null
    },
    {
      "intent": "inventario_correcao",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "preciso corrigir o inventario que fiz",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Correcao de inventario",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como fazer correcao no inventario",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "meu inventario deu errado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "me ajuda a corrigir o inventario",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso ajustar meu inventario",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao sei corrigir meu inventario",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero corrigir meu inventario",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como faco para corrigir meu inventario",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_341",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:06:16.663Z",
      "examples": [
        {
          "text": "Numero do registro de exportacao invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:06:16.663Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Pesquisa_PDV",
      "created": "2018-08-13T17:25:06.681Z",
      "updated": "2018-08-13T17:35:47.526Z",
      "examples": [
        {
          "text": "botao de pesquisa do pdv nao habilita",
          "created": "2018-08-13T17:35:47.526Z",
          "updated": "2018-08-13T17:35:47.526Z"
        },
        {
          "text": "pesquisar pdv",
          "created": "2018-08-13T17:35:34.938Z",
          "updated": "2018-08-13T17:35:34.938Z"
        },
        {
          "text": "como car permissao para o usuario pesquisar um pdv",
          "created": "2018-08-13T17:35:27.514Z",
          "updated": "2018-08-13T17:35:27.514Z"
        },
        {
          "text": "como dar permissao para o usuario pesquisar o pedido",
          "created": "2018-08-13T17:35:14.035Z",
          "updated": "2018-08-13T17:35:14.035Z"
        },
        {
          "text": "usuario nao possui acesso a funcao de pesquisa no pdv",
          "created": "2018-08-13T17:32:15.858Z",
          "updated": "2018-08-13T17:32:15.858Z"
        },
        {
          "text": "nao consigo pesquisar pedido faturado",
          "created": "2018-08-13T17:25:45.138Z",
          "updated": "2018-08-13T17:25:45.138Z"
        },
        {
          "text": "permissao de pesquisar pdv",
          "created": "2018-08-13T17:25:35.037Z",
          "updated": "2018-08-13T17:25:35.037Z"
        },
        {
          "text": "usuario sem permissão para pesquisa no pdv",
          "created": "2018-08-13T17:25:28.802Z",
          "updated": "2018-08-13T17:25:28.802Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_630",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Valor do Produto difere do produto Valor Unitario de Tributacao e Quantidade Tributavel",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_593",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T20:37:21.566Z",
      "examples": [
        {
          "text": "cnpj base difere cnpj certificado",
          "created": "2018-02-20T20:26:56.730Z",
          "updated": "2018-02-20T20:26:56.730Z"
        },
        {
          "text": "erro 593",
          "created": "2018-02-20T20:28:10.616Z",
          "updated": "2018-02-20T20:28:10.616Z"
        },
        {
          "text": "erro cnpj 593",
          "created": "2018-02-20T20:37:21.566Z",
          "updated": "2018-02-20T20:37:21.566Z"
        },
        {
          "text": "CNPJ-Base consultado difere do CNPJ-Base do Certificado Digital",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "certificado digital difere cnpj",
          "created": "2018-02-20T20:26:17.591Z",
          "updated": "2018-02-20T20:26:17.591Z"
        },
        {
          "text": "erro nfe 593",
          "created": "2018-02-20T20:28:05.587Z",
          "updated": "2018-02-20T20:28:05.587Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf_devolucao_venda",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "devolucao venda ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "devolucao venda cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso realizar uma devolucao de venda do cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero fazer uma devolucao de venda do cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero fazer uma devolucao de venda no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_774",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com indicador de item nao participante do total",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Importar_dados_fornecedor_cliente",
      "created": "2018-04-03T20:14:04.507Z",
      "updated": "2018-09-19T14:33:17.010Z",
      "examples": [
        {
          "text": "tem como aproveitar os dados do fornecedor no cadastro de cliente",
          "created": "2018-04-03T20:14:19.641Z",
          "updated": "2018-04-03T20:14:19.641Z"
        },
        {
          "text": "fornecedor e cliente",
          "created": "2018-04-03T20:14:28.659Z",
          "updated": "2018-04-03T20:14:28.659Z"
        },
        {
          "text": "importar dados do fornecedor",
          "created": "2018-04-03T20:14:35.856Z",
          "updated": "2018-04-03T20:14:35.856Z"
        },
        {
          "text": "quero cadastrar o fornecedor como cliente",
          "created": "2018-04-03T20:14:43.937Z",
          "updated": "2018-04-03T20:14:43.937Z"
        },
        {
          "text": "como cadastrar o cliente com os mesmos dados do fornecedor",
          "created": "2018-04-03T20:15:08.402Z",
          "updated": "2018-04-03T20:15:08.402Z"
        },
        {
          "text": "importar dados do fornecedor para cadastrar um cliente",
          "created": "2018-04-03T20:15:21.613Z",
          "updated": "2018-04-03T20:15:21.613Z"
        },
        {
          "text": "como transformar fornecedor em cliente?",
          "created": "2018-09-19T14:33:17.010Z",
          "updated": "2018-09-19T14:33:17.010Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_605",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do vISS difere do somatorio do vProd dos itens sujeitos ao ISSQN",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_599",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de Importacao e nao informado dados de II",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_358",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso do grupo de Exportacao Indireta cancelada ou denegada [nRef: xxx]",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_520",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de Operacao com Exterior e UF destinatario difere de EX",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_336",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informado o grupo de exportacao no item para CFOP que nao e de exportacao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Produtos_nao_movimentados",
      "created": "2018-03-23T18:36:06.126Z",
      "updated": "2018-03-23T18:38:34.877Z",
      "examples": [
        {
          "text": "como visualizar os produtos que nao estou vendendo",
          "created": "2018-03-23T18:36:48.297Z",
          "updated": "2018-03-23T18:36:48.297Z"
        },
        {
          "text": "quero ver os produtos nao vendidos",
          "created": "2018-03-23T18:36:57.748Z",
          "updated": "2018-03-23T18:36:57.748Z"
        },
        {
          "text": "como gerar um relatorio dos produtos que nao estao sendo vendidos",
          "created": "2018-03-23T18:38:34.877Z",
          "updated": "2018-03-23T18:38:34.877Z"
        },
        {
          "text": "como saber os produtos que estao parados",
          "created": "2018-03-23T18:37:46.528Z",
          "updated": "2018-03-23T18:37:46.528Z"
        },
        {
          "text": "quais produtos nao saem",
          "created": "2018-03-23T18:37:37.484Z",
          "updated": "2018-03-23T18:37:37.484Z"
        },
        {
          "text": "relatorio de produtos nao movimentados",
          "created": "2018-03-23T18:37:28.144Z",
          "updated": "2018-03-23T18:37:28.144Z"
        },
        {
          "text": "quais produtos nao vendi no mes",
          "created": "2018-03-23T18:37:18.962Z",
          "updated": "2018-03-23T18:37:18.962Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_525",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP de Importacao e nao informado dados da DI",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "login_sem_licenca",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [],
      "description": "O usuário não possui licença para os produtos da ATS."
    },
    {
      "intent": "Cadastro_de_produto",
      "created": "2018-04-24T16:37:33.255Z",
      "updated": "2018-06-15T12:43:54.969Z",
      "examples": [
        {
          "text": "onde cadastro um produto",
          "created": "2018-04-24T16:42:39.848Z",
          "updated": "2018-04-24T16:42:39.848Z"
        },
        {
          "text": "como cadastrar um produto",
          "created": "2018-04-24T16:42:19.402Z",
          "updated": "2018-04-24T16:42:19.402Z"
        },
        {
          "text": "cadastro de produto",
          "created": "2018-04-24T16:42:23.305Z",
          "updated": "2018-04-24T16:42:23.305Z"
        },
        {
          "text": "quero cadastrar um produto",
          "created": "2018-04-24T16:42:28.145Z",
          "updated": "2018-04-24T16:42:28.145Z"
        },
        {
          "text": "cadastrar um produto novo",
          "created": "2018-04-24T16:42:34.598Z",
          "updated": "2018-04-24T16:42:34.598Z"
        },
        {
          "text": "sou nova na empresa e preciso aprender a cadastrar produtos",
          "created": "2018-04-24T16:42:50.593Z",
          "updated": "2018-04-24T16:42:50.593Z"
        },
        {
          "text": "quero incluir um novo produto",
          "created": "2018-04-24T16:42:59.332Z",
          "updated": "2018-04-24T16:42:59.332Z"
        },
        {
          "text": "preciso cadastrar um produto novo",
          "created": "2018-04-24T16:43:04.896Z",
          "updated": "2018-04-24T16:43:04.896Z"
        },
        {
          "text": "preciso cadastrar produtos",
          "created": "2018-04-24T16:43:10.080Z",
          "updated": "2018-04-24T16:43:10.080Z"
        },
        {
          "text": "cadastros de produtos",
          "created": "2018-04-24T16:43:15.191Z",
          "updated": "2018-04-24T16:43:15.191Z"
        },
        {
          "text": "preciso cadastrar um produto e nao consigo",
          "created": "2018-06-04T17:12:30.763Z",
          "updated": "2018-06-04T17:12:30.763Z"
        },
        {
          "text": "incluir a aliquota de ICMS para produtos",
          "created": "2018-06-14T19:48:49.640Z",
          "updated": "2018-06-14T19:48:49.640Z"
        },
        {
          "text": "fator de conversao",
          "created": "2018-06-15T12:43:54.969Z",
          "updated": "2018-06-15T12:43:54.969Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_782",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e nao e autorizada pelo SCAN",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_749",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com grupo da COFINS-ST",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "impressora_pouco_papel",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Minha impressora esta com pouco papel",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Impressora fiscal com pouco papel",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Impressora com pouco papel",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "A impressora fiscal esta com pouco papel",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "pouco papel na impressora fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Minha impressora fiscal esta com pouco papel",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O resulth esta com pouco papel",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_225",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Falha no Schema XML do lote de NFe",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_nao_emite",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "nao posso emitir uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao esta dando pra emitir uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao estou conseguindo emitir uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "erro na emissao de nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "problema pra emitir uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "dificuldade para emitir uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero emitir uma nota e nao consigo",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao consigo emitir uma nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_704",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-26T14:55:48.641Z",
      "examples": [
        {
          "text": "NFC-e com Data-Hora de emissao atrasada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "nfc-e atrasada",
          "created": "2018-02-26T14:54:57.645Z",
          "updated": "2018-02-26T14:54:57.645Z"
        },
        {
          "text": "Rejeição: 704 - NFC-e com Data-Hora de emissão atrasada",
          "created": "2018-02-26T14:55:11.484Z",
          "updated": "2018-02-26T14:55:11.484Z"
        },
        {
          "text": "Rejeicao: 704 - NFC-e com Data-Hora de emissao atrasada",
          "created": "2018-02-26T14:55:26.323Z",
          "updated": "2018-02-26T14:55:26.323Z"
        },
        {
          "text": "rejeicao 704",
          "created": "2018-02-26T14:55:33.251Z",
          "updated": "2018-02-26T14:55:33.251Z"
        },
        {
          "text": "erro nfc-e 704",
          "created": "2018-02-26T14:55:43.629Z",
          "updated": "2018-02-26T14:55:43.629Z"
        },
        {
          "text": "erro 704",
          "created": "2018-02-26T14:55:48.641Z",
          "updated": "2018-02-26T14:55:48.641Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_261",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "IE da consulta nao cadastrada como contribuinte na UF",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "duvida_ecf",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "duvida ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero falar sobre cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_236",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso com digito verificador invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_536",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do Seguro difere do somatorio dos itens",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_354",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informado grupo de devolucao de tributos para NF-e que nao tem finalidade de devolucao de mercadoria",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ECF_somatorio_vendas_mensal",
      "created": "2018-02-19T14:56:17.991Z",
      "updated": "2018-02-20T12:44:57.989Z",
      "examples": [
        {
          "text": "qual relatorio me mostra as vendas mensais do ecf",
          "created": "2018-02-19T14:57:11.744Z",
          "updated": "2018-02-19T14:57:11.744Z"
        },
        {
          "text": "como gerar um relatorio de vendas no ecf",
          "created": "2018-02-19T14:57:55.786Z",
          "updated": "2018-02-19T14:57:55.786Z"
        },
        {
          "text": "gostaria de ver as vendas feitas no ecf",
          "created": "2018-02-19T14:58:04.467Z",
          "updated": "2018-02-19T14:58:04.467Z"
        },
        {
          "text": "como saber o que vendi por mes no ecf",
          "created": "2018-02-19T15:11:05.803Z",
          "updated": "2018-02-19T15:11:05.803Z"
        },
        {
          "text": "quanto vendi hoje",
          "created": "2018-02-20T12:44:57.989Z",
          "updated": "2018-02-20T12:44:57.989Z"
        },
        {
          "text": "total de vendas no ecf",
          "created": "2018-02-19T14:56:38.834Z",
          "updated": "2018-02-19T14:56:38.834Z"
        },
        {
          "text": "vendas por mes no ecf",
          "created": "2018-02-19T14:57:00.910Z",
          "updated": "2018-02-19T14:57:00.910Z"
        },
        {
          "text": "como faco pra ver o valor total de venda do mes no ecf",
          "created": "2018-02-19T14:56:31.511Z",
          "updated": "2018-02-19T14:56:31.511Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "nota_formato_paisagem",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "impressao de danfe no formato paisagem",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "formato paisagem",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero imprimir a nota em formato deitado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero a nota com impressao deitada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso da nota em formato paisagem",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "formato paisagem na impressao de nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero configurar a nota para imprimir em paisagem",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero imprimir nota deitada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero que a nota saia deitada",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf-abertura-do-dia",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "O sistema está exigindo a abertura do dia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O sistema esta obrigando a realizar a abertura do dia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O sistema solicita um valor para abertura do dia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Abertura do dia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O sistema exige abertura do dia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Sistema obriga abertura do dia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Sistema obrigando abertura do dia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Sistema pedindo abertura do dia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "O sistema esta pedindo abertura do dia",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_523",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CFOP nao e de Operacao Estadual e UF emitente igual a UF destinatario.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_546",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Erro na Chave de Acesso - Campo Id - falta a literal NFe",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_492",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "O verEvento informado invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_334",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:04:54.046Z",
      "examples": [
        {
          "text": "Numero do processo de drawback nao informado na importacao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:04:54.046Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_241",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-06-15T12:04:52.635Z",
      "examples": [
        {
          "text": "Um numero da faixa ja foi utilizado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:04:02.073Z"
        },
        {
          "text": "erro 241",
          "created": "2018-03-28T19:58:13.888Z",
          "updated": "2018-03-28T19:58:13.888Z"
        },
        {
          "text": "rejeicao 241",
          "created": "2018-03-28T19:58:18.147Z",
          "updated": "2018-03-28T19:58:18.147Z"
        },
        {
          "text": "erro de numero de faixa utilizado",
          "created": "2018-03-28T19:58:27.254Z",
          "updated": "2018-03-28T19:58:27.254Z"
        },
        {
          "text": "quando vou emitir a nota o sistema fala que o numero de faixa foi utilizado",
          "created": "2018-03-28T19:58:45.120Z",
          "updated": "2018-03-28T19:58:45.120Z"
        },
        {
          "text": "numero ja utilizado",
          "created": "2018-03-28T19:58:51.487Z",
          "updated": "2018-03-28T19:58:51.487Z"
        },
        {
          "text": "pulo na numeração da nota fiscal",
          "created": "2018-06-15T12:04:52.635Z",
          "updated": "2018-06-15T12:04:52.635Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ECF-Caixa-Livre",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "ResulthECF caixa livre",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "No emissor de cupom fiscal esta apresentando a mensagem de caixa livre",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Caixa livre",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Mensagem CAIXA LIVRE",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Resultg ECF caixa livre",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_216",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Chave de Acesso difere da cadastrada",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_489",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ informado invalido (DV ou zeros)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_743",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com grupo do II",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Conta_caixa",
      "created": "2018-04-17T19:39:03.328Z",
      "updated": "2018-04-17T19:42:39.940Z",
      "examples": [
        {
          "text": "tenho que informar conta caixa",
          "created": "2018-04-17T19:42:22.278Z",
          "updated": "2018-04-17T19:42:22.278Z"
        },
        {
          "text": "preciso cadastrar conta caixa",
          "created": "2018-04-17T19:42:39.940Z",
          "updated": "2018-04-17T19:42:39.940Z"
        },
        {
          "text": "como cadastrar uma conta caixa",
          "created": "2018-04-17T19:41:48.417Z",
          "updated": "2018-04-17T19:41:48.417Z"
        },
        {
          "text": "para que serve uma conta caixa",
          "created": "2018-04-17T19:41:54.836Z",
          "updated": "2018-04-17T19:41:54.836Z"
        },
        {
          "text": "o que e uma conta caixa",
          "created": "2018-04-17T19:42:02.078Z",
          "updated": "2018-04-17T19:42:02.078Z"
        },
        {
          "text": "conta caixa",
          "created": "2018-04-17T19:42:05.315Z",
          "updated": "2018-04-17T19:42:05.315Z"
        },
        {
          "text": "o que e conta caixa",
          "created": "2018-04-17T19:42:09.533Z",
          "updated": "2018-04-17T19:42:09.533Z"
        },
        {
          "text": "como usar conta caixa",
          "created": "2018-04-17T19:42:14.507Z",
          "updated": "2018-04-17T19:42:14.507Z"
        },
        {
          "text": "gostaria de inserir uma nova conta caixa",
          "created": "2018-04-17T19:42:31.407Z",
          "updated": "2018-04-17T19:42:31.407Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "outro_problema",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Outro problema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_data_saida_branco",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "posso deixar a data de saida em branco na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "data de saida em branco na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero deixar a data de saida em branco",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "E possivel deixar em branco a data de saida na impressao da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como eu deixo a data de saida em branco na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso de ajuda pra deixar a data de saida na nota em branco",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero emitir a nota sem informar data de saida",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_246",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-13T20:06:39.522Z",
      "examples": [
        {
          "text": "erro 246",
          "created": "2018-03-13T20:05:32.345Z",
          "updated": "2018-03-13T20:05:32.345Z"
        },
        {
          "text": "ao emitir uma nota o sistema informa que o cnpj do cliente nao esta cadastrado",
          "created": "2018-03-13T20:06:14.277Z",
          "updated": "2018-03-13T20:06:14.277Z"
        },
        {
          "text": "cnpj do cliente nao cadastrado",
          "created": "2018-03-13T20:05:50.237Z",
          "updated": "2018-03-13T20:05:50.237Z"
        },
        {
          "text": "rejeicao 246",
          "created": "2018-03-13T20:05:40.753Z",
          "updated": "2018-03-13T20:05:40.753Z"
        },
        {
          "text": "rejeicao 246 informa que o cnpj do destinatario nao esta cadastrado",
          "created": "2018-03-13T20:06:39.522Z",
          "updated": "2018-03-13T20:06:39.522Z"
        },
        {
          "text": "CNPJ Destinatario nao cadastrado",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_702",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-07-23T20:36:25.009Z",
      "examples": [
        {
          "text": "rejeicao 702",
          "created": "2018-07-23T20:35:53.333Z",
          "updated": "2018-07-23T20:35:53.333Z"
        },
        {
          "text": "nfce nao pode ser emitida para o estado do cliente",
          "created": "2018-07-23T20:35:47.698Z",
          "updated": "2018-07-23T20:35:47.698Z"
        },
        {
          "text": "NFC-e nao e aceita pela UF do Emitente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "aparece erro 702 quando vou emitir a nota",
          "created": "2018-07-23T20:36:25.009Z",
          "updated": "2018-07-23T20:36:25.009Z"
        },
        {
          "text": "quando vou emitir a nfce aparece o erro 702",
          "created": "2018-07-23T20:36:14.315Z",
          "updated": "2018-07-23T20:36:14.315Z"
        },
        {
          "text": "erro 702",
          "created": "2018-07-23T20:35:58.987Z",
          "updated": "2018-07-23T20:35:58.987Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_629",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Valor do Produto difere do produto Valor Unitario de Comercializacao e Quantidade Comercial",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_792",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informada a IE do destinatario para operacao com destinatario no Exterior",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nfe_dev_item",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-04-16T18:29:38.733Z",
      "examples": [
        {
          "text": "Devolucao de venda varios itens",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Devolucao de venda de varios itens",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "devolucao parcial de uma danfe",
          "created": "2018-04-16T18:29:38.733Z",
          "updated": "2018-04-16T18:29:38.733Z"
        },
        {
          "text": "Preciso emitir uma nota fiscal de devolucao de venda de varios itens",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nfe de devolucao de venda de varios itens",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nota fiscal eletronica de devolucao de venda de varios itens",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso emitir uma nf-e de devolucao de venda de varios itens",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": "Devolucao de venda por item"
    },
    {
      "intent": "Cadastro_cliente",
      "created": "2018-03-01T13:15:04.223Z",
      "updated": "2018-09-19T13:18:43.722Z",
      "examples": [
        {
          "text": "incluir um cliente",
          "created": "2018-03-01T13:18:19.978Z",
          "updated": "2018-03-01T13:18:19.978Z"
        },
        {
          "text": "como fazer o cadastro de cliente",
          "created": "2018-03-01T13:17:50.368Z",
          "updated": "2018-03-01T13:17:50.368Z"
        },
        {
          "text": "quero cadastrar um cliente",
          "created": "2018-03-01T13:16:38.247Z",
          "updated": "2018-03-01T13:16:38.247Z"
        },
        {
          "text": "quero cadastrar um tipo de cliente",
          "created": "2018-09-19T13:18:43.722Z",
          "updated": "2018-09-19T13:18:43.722Z"
        },
        {
          "text": "nao estou conseguindo cadastrar um cliente",
          "created": "2018-04-30T16:54:22.233Z",
          "updated": "2018-04-30T16:54:22.233Z"
        },
        {
          "text": "como cadastrar um cliente",
          "created": "2018-03-01T13:15:11.051Z",
          "updated": "2018-03-01T13:15:11.051Z"
        },
        {
          "text": "cadastro de cliente",
          "created": "2018-03-01T13:15:18.421Z",
          "updated": "2018-03-01T13:15:18.421Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "CFOP-CST",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-08-15T18:33:05.656Z",
      "examples": [
        {
          "text": "como vincular um cfop a um cst",
          "created": "2018-03-27T10:38:56.907Z",
          "updated": "2018-03-27T10:38:56.907Z"
        },
        {
          "text": "CFOP ao CST",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Amarrar o CFOP ao CST",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Preciso amarrar o CFOP ao CST",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "CST nao cadastrado para o CFOP",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como vincular um cst a um cfop",
          "created": "2018-03-27T10:38:22.344Z",
          "updated": "2018-03-27T10:38:22.344Z"
        },
        {
          "text": "Como amarrar o CFOP ao CST",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "tem como vincular um cst a um cfop no momento da entrada de nota",
          "created": "2018-06-26T17:39:52.106Z",
          "updated": "2018-06-26T17:39:52.106Z"
        },
        {
          "text": "CADASTRAR CST E VINCULAR AO CFOP",
          "created": "2018-08-15T18:33:05.656Z",
          "updated": "2018-08-15T18:33:05.656Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_404",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Uso de prefixo de namespace nao permitido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_303",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-27T12:51:30.427Z",
      "examples": [
        {
          "text": "Destinatario nao habilitado a operar na UF",
          "created": "2018-02-27T12:50:25.330Z",
          "updated": "2018-02-27T12:50:25.330Z"
        },
        {
          "text": "Uso Denegado: Destinatario nao habilitado a operar na UF",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "Destinatário não habilitado a operar na UF",
          "created": "2018-02-27T12:50:36.713Z",
          "updated": "2018-02-27T12:50:36.713Z"
        },
        {
          "text": "rejeicao 303",
          "created": "2018-02-27T12:50:44.437Z",
          "updated": "2018-02-27T12:50:44.437Z"
        },
        {
          "text": "erro 303",
          "created": "2018-02-27T12:50:54.227Z",
          "updated": "2018-02-27T12:50:54.227Z"
        },
        {
          "text": "rejeição 303",
          "created": "2018-02-27T12:51:02.154Z",
          "updated": "2018-02-27T12:51:02.154Z"
        },
        {
          "text": "uso denegado 303",
          "created": "2018-02-27T12:51:13.888Z",
          "updated": "2018-02-27T12:51:13.888Z"
        },
        {
          "text": "denegado 303",
          "created": "2018-02-27T12:51:30.427Z",
          "updated": "2018-02-27T12:51:30.427Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Relatorio_notas_entrada",
      "created": "2018-03-27T19:34:01.331Z",
      "updated": "2018-07-16T16:54:00.388Z",
      "examples": [
        {
          "text": "preciso de uma lista de todas as notas de entrada do sistema",
          "created": "2018-03-27T19:35:08.354Z",
          "updated": "2018-03-27T19:35:08.354Z"
        },
        {
          "text": "notas de entrada que lancei no sistema",
          "created": "2018-03-27T19:35:27.728Z",
          "updated": "2018-03-27T19:35:27.728Z"
        },
        {
          "text": "notas que ja dei entrada",
          "created": "2018-07-16T16:53:26.550Z",
          "updated": "2018-07-16T16:53:26.550Z"
        },
        {
          "text": "lista de notas que dei entrada no sistema",
          "created": "2018-07-16T16:53:40.762Z",
          "updated": "2018-07-16T16:53:40.762Z"
        },
        {
          "text": "todas as notas que foram lancadas no sistema",
          "created": "2018-03-27T19:35:40.018Z",
          "updated": "2018-03-27T19:35:40.018Z"
        },
        {
          "text": "lista de todas as notas de entrada do mes",
          "created": "2018-03-27T19:35:49.832Z",
          "updated": "2018-03-27T19:35:49.832Z"
        },
        {
          "text": "como saber quais as notas eu ja dei entrada no sistema",
          "created": "2018-03-27T19:37:03.285Z",
          "updated": "2018-03-27T19:37:03.285Z"
        },
        {
          "text": "lista de notas fiscais de entrada",
          "created": "2018-07-16T16:52:48.507Z",
          "updated": "2018-07-16T16:52:48.507Z"
        },
        {
          "text": "relatorio de notas fiscais ja  lancadas",
          "created": "2018-07-16T16:53:19.793Z",
          "updated": "2018-07-16T16:53:19.793Z"
        },
        {
          "text": "relatorio de notas de entrada",
          "created": "2018-07-16T16:54:00.388Z",
          "updated": "2018-07-16T16:54:00.388Z"
        },
        {
          "text": "relatorio que puxa as notas de entrada",
          "created": "2018-03-27T19:34:45.916Z",
          "updated": "2018-03-27T19:34:45.916Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "outros_assuntos",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-10-04T11:29:58.203Z",
      "examples": [
        {
          "text": "estava me atendendo e pediu para eu retorna",
          "created": "2018-09-19T13:27:56.650Z",
          "updated": "2018-09-19T13:27:56.650Z"
        },
        {
          "text": "duplicidade nfe",
          "created": "2018-04-16T17:53:52.374Z",
          "updated": "2018-04-16T17:53:52.374Z"
        },
        {
          "text": "meu sistema nao esta abrindo",
          "created": "2018-04-19T10:55:12.248Z",
          "updated": "2018-04-19T10:55:12.248Z"
        },
        {
          "text": "preciso fazer uma limpeza no banco de dados",
          "created": "2018-05-08T18:46:26.012Z",
          "updated": "2018-05-08T18:46:26.012Z"
        },
        {
          "text": "me encaminhe para o suporte",
          "created": "2018-05-16T12:17:33.468Z",
          "updated": "2018-05-16T12:17:33.468Z"
        },
        {
          "text": "duplicidade na chave de acesso na emissao da NF-e",
          "created": "2018-06-04T10:54:19.153Z",
          "updated": "2018-06-04T10:54:19.153Z"
        },
        {
          "text": "meu sistema da ats nao quer abrir",
          "created": "2018-06-04T11:00:39.834Z",
          "updated": "2018-06-04T11:00:39.834Z"
        },
        {
          "text": "atualizacao da nf-e",
          "created": "2018-06-12T18:51:31.234Z",
          "updated": "2018-06-12T18:51:31.234Z"
        },
        {
          "text": "nf-e 4.0",
          "created": "2018-06-12T20:23:30.799Z",
          "updated": "2018-06-12T20:23:30.799Z"
        },
        {
          "text": "nfe 4.0",
          "created": "2018-06-12T20:23:42.526Z",
          "updated": "2018-06-12T20:23:42.526Z"
        },
        {
          "text": "column unknown encefat vlrchtroco",
          "created": "2018-06-15T12:07:49.821Z",
          "updated": "2018-06-15T12:07:49.821Z"
        },
        {
          "text": "erro no sped",
          "created": "2018-06-15T12:35:31.206Z",
          "updated": "2018-06-15T12:35:31.206Z"
        },
        {
          "text": "preciso de suporte agora",
          "created": "2018-06-15T12:42:25.020Z",
          "updated": "2018-06-15T12:42:25.020Z"
        },
        {
          "text": "já foi aberto chamado para o atendimento",
          "created": "2018-06-15T12:45:55.542Z",
          "updated": "2018-06-15T12:45:55.542Z"
        },
        {
          "text": "O meu backup não está sendo feito como deveria",
          "created": "2018-06-15T12:50:48.275Z",
          "updated": "2018-06-15T12:50:48.275Z"
        },
        {
          "text": "não estou conseguindo acesso ao sistema",
          "created": "2018-06-15T12:52:08.700Z",
          "updated": "2018-06-15T12:52:08.700Z"
        },
        {
          "text": "reinstalar o programa",
          "created": "2018-06-26T17:11:51.048Z",
          "updated": "2018-06-26T17:11:51.048Z"
        },
        {
          "text": "implantação do programa",
          "created": "2018-06-26T17:12:00.990Z",
          "updated": "2018-06-26T17:12:00.990Z"
        },
        {
          "text": "atualizar a versao",
          "created": "2018-08-08T17:28:33.749Z",
          "updated": "2018-08-08T17:28:33.749Z"
        },
        {
          "text": "atualizar o sistemas",
          "created": "2018-08-08T17:28:40.561Z",
          "updated": "2018-08-08T17:28:40.561Z"
        },
        {
          "text": "nao estou conseguindo tira notas fiscais",
          "created": "2018-08-08T17:32:23.578Z",
          "updated": "2018-08-08T17:32:23.578Z"
        },
        {
          "text": "O valor grande total do arquivo esta diferente na impressora",
          "created": "2018-08-10T18:05:04.990Z",
          "updated": "2018-08-10T18:05:04.990Z"
        },
        {
          "text": "solicito atualização de versão para que consiga transmitir a nota fiscal",
          "created": "2018-08-10T18:57:34.761Z",
          "updated": "2018-08-10T18:57:34.761Z"
        },
        {
          "text": "sistema nao transmite nota",
          "created": "2018-08-13T13:23:38.229Z",
          "updated": "2018-08-13T13:23:38.229Z"
        },
        {
          "text": "PRECISO QUE ENTREM EM CONTATO COMIGO",
          "created": "2018-08-15T12:02:46.851Z",
          "updated": "2018-08-15T12:02:46.851Z"
        },
        {
          "text": "Um atendente por favor",
          "created": "2018-08-16T12:04:42.528Z",
          "updated": "2018-08-16T12:04:42.528Z"
        },
        {
          "text": "erro 905",
          "created": "2018-09-04T18:56:53.014Z",
          "updated": "2018-09-04T18:56:53.014Z"
        },
        {
          "text": "rejeicao 905",
          "created": "2018-09-04T18:56:58.389Z",
          "updated": "2018-09-04T18:56:58.389Z"
        },
        {
          "text": "alguem pode entrar em contato",
          "created": "2018-09-04T19:01:35.492Z",
          "updated": "2018-09-04T19:01:35.492Z"
        },
        {
          "text": "905 - Rejeicao: Campos do grupo Fatura nao informados",
          "created": "2018-09-05T17:05:59.491Z",
          "updated": "2018-09-05T17:05:59.491Z"
        },
        {
          "text": "aguardando vocês entrar em contato",
          "created": "2018-09-05T17:06:50.023Z",
          "updated": "2018-09-05T17:06:50.023Z"
        },
        {
          "text": "905",
          "created": "2018-09-05T17:39:38.432Z",
          "updated": "2018-09-05T17:39:38.432Z"
        },
        {
          "text": "grupo de fatura nao informado",
          "created": "2018-09-05T18:38:42.759Z",
          "updated": "2018-09-05T18:38:42.759Z"
        },
        {
          "text": "caminho das versões",
          "created": "2018-09-05T18:51:25.952Z",
          "updated": "2018-09-05T18:51:25.952Z"
        },
        {
          "text": "aparece que o sistema não pode achar caminho especifico",
          "created": "2018-09-05T18:51:51.392Z",
          "updated": "2018-09-05T18:51:51.392Z"
        },
        {
          "text": "NÃO CONSIGO ENTRAR NO SISTEMA",
          "created": "2018-09-05T18:52:15.002Z",
          "updated": "2018-09-05T18:52:15.002Z"
        },
        {
          "text": "duplicidade de nota",
          "created": "2018-04-16T17:52:04.164Z",
          "updated": "2018-04-16T17:52:04.164Z"
        },
        {
          "text": "visita tecnica",
          "created": "2018-09-19T13:38:21.557Z",
          "updated": "2018-09-19T13:38:21.557Z"
        },
        {
          "text": "configurar maquina de cupom fiscal",
          "created": "2018-10-04T10:56:06.603Z",
          "updated": "2018-10-04T10:56:06.603Z"
        },
        {
          "text": "parametrizar maquina cupom fiscal",
          "created": "2018-10-04T10:56:21.585Z",
          "updated": "2018-10-04T10:56:21.585Z"
        },
        {
          "text": "estou sem conseguir fazer vendas",
          "created": "2018-10-04T10:58:39.474Z",
          "updated": "2018-10-04T10:58:39.474Z"
        },
        {
          "text": "PRECISO RETRANSMITIR UMA NOTA JÁ AUTORIZADA NO SEFAZ",
          "created": "2018-10-04T11:29:58.203Z",
          "updated": "2018-10-04T11:29:58.203Z"
        },
        {
          "text": "preciso de um tecnico",
          "created": "2018-04-16T17:51:51.849Z",
          "updated": "2018-04-16T17:51:51.849Z"
        },
        {
          "text": "preciso do suporte",
          "created": "2018-04-12T19:39:13.665Z",
          "updated": "2018-04-12T19:39:13.665Z"
        },
        {
          "text": "me direcione para o suporte",
          "created": "2018-04-11T12:54:23.723Z",
          "updated": "2018-04-11T12:54:23.723Z"
        },
        {
          "text": "me direcione a um atendente",
          "created": "2018-04-11T12:54:08.267Z",
          "updated": "2018-04-11T12:54:08.267Z"
        },
        {
          "text": "me direcione para o atendente",
          "created": "2018-04-11T12:53:43.446Z",
          "updated": "2018-04-11T12:53:43.446Z"
        },
        {
          "text": "outros assuntos",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "demais assuntos",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "outra coisa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "falar com o suporte",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero falar na central",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "central de atendimento",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero ser atendido por uma pessoa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "me transfere para um atendente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "me transfere para a central",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero conversar com a central",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero falar no suporte",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero falar com um atendente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "digite sua pergunta",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Quero falar sobre outros assuntos",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Não encontrei o que procuro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso falar com",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_729",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com informacao da IE do destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "problema",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Deu problema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "erro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "erro no sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "estou com erro no sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Estou com problema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "maquina com erro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "mensagem de erro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "o caixa está com erro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nota com problema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "nao estou conseguindo tirar a nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nao consigo acessar o sistema",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Deu pau",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Nada esta funcionando",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Mensagem de erro ao transmitir nota fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Deu erro",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_271",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Codigo Municipio do Fato Gerador: difere da UF do emitente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_208",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-23T20:11:13.912Z",
      "examples": [
        {
          "text": "rejeicao 208",
          "created": "2018-03-23T20:10:28.602Z",
          "updated": "2018-03-23T20:10:28.602Z"
        },
        {
          "text": "erro 208",
          "created": "2018-03-23T20:10:24.417Z",
          "updated": "2018-03-23T20:10:24.417Z"
        },
        {
          "text": "CNPJ do destinatario invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "cnpj do cliente invalido",
          "created": "2018-03-23T20:11:01.186Z",
          "updated": "2018-03-23T20:11:01.186Z"
        },
        {
          "text": "ao emitir a nota o sistema retorna cnpj do destinatario invalido",
          "created": "2018-03-23T20:10:46.760Z",
          "updated": "2018-03-23T20:10:46.760Z"
        },
        {
          "text": "erro de cnpj do cliente invalido",
          "created": "2018-03-23T20:10:55.142Z",
          "updated": "2018-03-23T20:10:55.142Z"
        },
        {
          "text": "como corrigir um erro de rejeicao 208",
          "created": "2018-03-23T20:11:13.912Z",
          "updated": "2018-03-23T20:11:13.912Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf_imprimir_cpf_cliente",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "imprimir o bairro do cliente no cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como imprimir cpf do cliente no cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero imprimir cpf do cliente no cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso colocar o cpf do cliente no cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero informar o cpf do cliente no cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como informar o cpf do cliente no cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero colocar o cpf cdo cliente para imprimir no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como informar cpf no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como informar cpf no cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como imprimir os dados do cliente no cupom",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como imprimir os dados do cliente no cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Imprimir o endereco do cliente no cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Imprimir o CEP do cliente no cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Imprimir o nome do cliente no cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como imprimir a cidade do cliente no cupom fiscal",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_250",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "UF diverge da UF autorizadora",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Boleto_Sistema_ATS",
      "created": "2018-03-19T18:43:14.770Z",
      "updated": "2018-09-26T13:57:36.571Z",
      "examples": [
        {
          "text": "nao consigo emitir o boleto para pagamento pois o mesmo nao chegou na loja",
          "created": "2018-03-19T18:45:07.683Z",
          "updated": "2018-03-19T18:45:07.683Z"
        },
        {
          "text": "boleto ATS não chegou",
          "created": "2018-03-19T18:43:23.936Z",
          "updated": "2018-03-19T18:43:23.936Z"
        },
        {
          "text": "como emitir o boleto para pagar ats",
          "created": "2018-03-19T19:11:20.643Z",
          "updated": "2018-03-19T19:11:20.643Z"
        },
        {
          "text": "BOLETO ATUALIZADO",
          "created": "2018-09-26T13:57:36.571Z",
          "updated": "2018-09-26T13:57:36.571Z"
        },
        {
          "text": "emitir boleto para pagar ats",
          "created": "2018-03-19T18:43:30.235Z",
          "updated": "2018-03-19T18:43:30.235Z"
        },
        {
          "text": "2 via de boletos para pagamento",
          "created": "2018-09-19T16:41:51.382Z",
          "updated": "2018-09-19T16:41:51.382Z"
        },
        {
          "text": "preciso do boletos em aberto referente ao CNPJ",
          "created": "2018-09-19T16:41:38.640Z",
          "updated": "2018-09-19T16:41:38.640Z"
        },
        {
          "text": "Onde encontro o boleto para efetuar o pagamento?",
          "created": "2018-08-15T12:29:47.547Z",
          "updated": "2018-08-15T12:29:47.547Z"
        },
        {
          "text": "boleto do sistema ats",
          "created": "2018-03-19T18:43:34.487Z",
          "updated": "2018-03-19T18:43:34.487Z"
        },
        {
          "text": "pagamento ats",
          "created": "2018-03-19T18:43:38.752Z",
          "updated": "2018-03-19T18:43:38.752Z"
        },
        {
          "text": "quero que emita o boleto do sistema pra eu pagar",
          "created": "2018-08-14T20:29:49.813Z",
          "updated": "2018-08-14T20:29:49.813Z"
        },
        {
          "text": "estou precisando do boleto para pagar voces",
          "created": "2018-08-14T20:29:38.061Z",
          "updated": "2018-08-14T20:29:38.061Z"
        },
        {
          "text": "preciso emitir o boleto do mes passado para pagar a ats",
          "created": "2018-08-14T20:29:27.442Z",
          "updated": "2018-08-14T20:29:27.442Z"
        },
        {
          "text": "preciso do boleto para pagar a ats",
          "created": "2018-08-14T20:27:43.550Z",
          "updated": "2018-08-14T20:27:43.550Z"
        },
        {
          "text": "como faco para baixar meu boleto",
          "created": "2018-08-14T20:27:29.824Z",
          "updated": "2018-08-14T20:27:29.824Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_609",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do COFINS difere do somatorio dos itens sujeitos ao ISSQN",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "nota_pin_bloqueado",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "bin bloqueado na emissao da nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero emitir a nota mas meu pin esta bloqueado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "mensagem de pin bloqueado quando eu faco a nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "pin bloqueado na nota",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Fui emitir a nota e apareceu a mensagem de PIN bloqueado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_506",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Data de Saida menor que a Data de Emissao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf_venda_com_credito",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "emitir venda com credito de cliente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "emitir um cupom fiscal aproveitando credito do cliente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "quero emitir um cupom fiscal aproveitando credito do cliente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso emitir um cupom fiscal aproveitando credito do cliente",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como aproveitar credito do cliente no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "aproveitamento de credito do cliente na venda do ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_452",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Tipo Autorizador do Recibo diverge do orgao Autorizador",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "ecf_suprimento",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "Quero fazer um suprimento no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "Como faço um suprimento no ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "preciso fazer um suprimento de caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "como realizar um suprimento de caixa",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        },
        {
          "text": "sumprimento ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_328",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-04-19T12:33:45.868Z",
      "examples": [
        {
          "text": "CFOP de devolucao de mercadoria para NF-e que nao tem finalidade de devolucao de mercadoria",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "cfop nao tem finalidade de devolucao de mercadoria",
          "created": "2018-04-19T12:33:45.868Z",
          "updated": "2018-04-19T12:33:45.868Z"
        },
        {
          "text": "erro 328 rejeicao cfop",
          "created": "2018-04-19T12:33:32.381Z",
          "updated": "2018-04-19T12:33:32.381Z"
        },
        {
          "text": "nao consigo emitir a nota por causa da rejeicao 328",
          "created": "2018-04-11T20:17:07.444Z",
          "updated": "2018-04-11T20:17:07.444Z"
        },
        {
          "text": "ao emitir a nota aparece a mensagem de erro 328",
          "created": "2018-04-11T20:16:51.666Z",
          "updated": "2018-04-11T20:16:51.666Z"
        },
        {
          "text": "cfop de devolucao em nota de venda",
          "created": "2018-04-11T20:16:27.355Z",
          "updated": "2018-04-11T20:16:27.355Z"
        },
        {
          "text": "erro 328",
          "created": "2018-04-11T20:16:12.025Z",
          "updated": "2018-04-11T20:16:12.025Z"
        },
        {
          "text": "rejeicao 328",
          "created": "2018-04-11T20:16:06.215Z",
          "updated": "2018-04-11T20:16:06.215Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_210",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-05-08T20:13:26.751Z",
      "examples": [
        {
          "text": "ao emitir a nota o sistema informa que a inscricao estadual do destinatario esta invalida",
          "created": "2018-02-26T13:59:37.526Z",
          "updated": "2018-02-26T13:59:37.526Z"
        },
        {
          "text": "erro de ie invalida ao emitir a nota fiscal",
          "created": "2018-02-26T14:04:17.634Z",
          "updated": "2018-02-26T14:04:17.634Z"
        },
        {
          "text": "erro 210",
          "created": "2018-02-26T13:58:33.549Z",
          "updated": "2018-02-26T13:58:33.549Z"
        },
        {
          "text": "rejeicao 210",
          "created": "2018-02-26T13:58:40.117Z",
          "updated": "2018-02-26T13:58:40.117Z"
        },
        {
          "text": "inscricao estadual  do cliente invalida",
          "created": "2018-02-26T13:58:58.667Z",
          "updated": "2018-02-26T13:58:58.667Z"
        },
        {
          "text": "erro de inscricao estadual do destinatario",
          "created": "2018-02-26T13:59:10.508Z",
          "updated": "2018-02-26T13:59:10.508Z"
        },
        {
          "text": "Rejeicao 210: IE do destinatario invalida",
          "created": "2018-05-08T20:13:26.751Z",
          "updated": "2018-05-08T20:13:26.751Z"
        },
        {
          "text": "ie do cliente invalida",
          "created": "2018-02-26T14:04:25.624Z",
          "updated": "2018-02-26T14:04:25.624Z"
        },
        {
          "text": "erro de ie invalida",
          "created": "2018-02-26T14:06:24.184Z",
          "updated": "2018-02-26T14:06:24.184Z"
        },
        {
          "text": "IE do destinatario invalida",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_619",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T18:11:01.586Z",
      "examples": [
        {
          "text": "Chave de Acesso invalida (numero NF = 0)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T18:11:01.586Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_721",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Operacao interestadual deve informar CNPJ ou CPF.",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_590",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informado CST para emissor do Simples Nacional (CRT=1)",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_355",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Informar o local de saida do Pais no caso da exportacao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_512",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ do Local de Retirada invalido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_353",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Valor do ICMS no CST=51 nao corresponde a diferenca do ICMS operacao e ICMS diferido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_772",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Operacao Interestadual e UF de destino igual a UF do emitente",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_565",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Falha no schema XML - inexiste a tag raiz esperada para o lote de NF-e",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_223",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "CNPJ do transmissor do lote difere do CNPJ do transmissor da consulta",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_763",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "NFC-e com dados de aquisicao de Cana",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "saudacao_sim",
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "examples": [
        {
          "text": "sim",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Frete_na_nota",
      "created": "2018-08-29T18:47:37.560Z",
      "updated": "2018-08-31T19:47:16.345Z",
      "examples": [
        {
          "text": "Como informar o valor de frete em uma nota fiscal?",
          "created": "2018-08-31T19:46:20.786Z",
          "updated": "2018-08-31T19:46:20.786Z"
        },
        {
          "text": "frete na nota fiscal",
          "created": "2018-08-31T19:47:16.345Z",
          "updated": "2018-08-31T19:47:16.345Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Horario_Funcionamento",
      "created": "2018-07-19T20:30:49.683Z",
      "updated": "2018-07-19T20:56:41.523Z",
      "examples": [
        {
          "text": "qual horario de funcionamento do suporte?",
          "created": "2018-07-19T20:31:48.029Z",
          "updated": "2018-07-19T20:31:48.029Z"
        },
        {
          "text": "posso ligar a noite",
          "created": "2018-07-19T20:56:41.523Z",
          "updated": "2018-07-19T20:56:41.523Z"
        },
        {
          "text": "ate que horas o suporte atende",
          "created": "2018-07-19T20:55:51.874Z",
          "updated": "2018-07-19T20:55:51.874Z"
        },
        {
          "text": "tem suporte ate que horas",
          "created": "2018-07-19T20:56:07.089Z",
          "updated": "2018-07-19T20:56:07.089Z"
        },
        {
          "text": "qual horario de funcionamento da central",
          "created": "2018-07-19T20:55:59.322Z",
          "updated": "2018-07-19T20:55:59.322Z"
        },
        {
          "text": "quero saber se a ats esta aberta hoje",
          "created": "2018-07-19T20:56:32.093Z",
          "updated": "2018-07-19T20:56:32.093Z"
        },
        {
          "text": "funciona aos sabados",
          "created": "2018-07-19T20:56:12.743Z",
          "updated": "2018-07-19T20:56:12.743Z"
        }
      ],
      "description": ""
    },
    {
      "intent": "Rejeicao_220",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-03-21T20:22:46.692Z",
      "examples": [
        {
          "text": "ao emitir a nota o sistema informa que ocorreu o erro 220",
          "created": "2018-03-21T20:22:46.692Z",
          "updated": "2018-03-21T20:22:46.692Z"
        },
        {
          "text": "erro 220",
          "created": "2018-03-21T20:22:16.287Z",
          "updated": "2018-03-21T20:22:16.287Z"
        },
        {
          "text": "rejeicao 220",
          "created": "2018-03-21T20:22:21.426Z",
          "updated": "2018-03-21T20:22:21.426Z"
        },
        {
          "text": "prazo de cancelamento superior",
          "created": "2018-03-21T20:22:36.793Z",
          "updated": "2018-03-21T20:22:36.793Z"
        },
        {
          "text": "Prazo de Cancelamento superior ao previsto na Legislacao",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_726",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-26T14:22:50.088Z",
      "examples": [
        {
          "text": "erro 726",
          "created": "2018-02-26T14:16:44.217Z",
          "updated": "2018-02-26T14:16:44.217Z"
        },
        {
          "text": "NF-e sem a informacao de endereco do destinatario",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        },
        {
          "text": "ao emitir a nota o sistema retorna que esta sem o endereco do destinatario",
          "created": "2018-02-26T14:17:22.492Z",
          "updated": "2018-02-26T14:17:22.492Z"
        },
        {
          "text": "nota sem o endereco do cliente",
          "created": "2018-02-26T14:16:16.476Z",
          "updated": "2018-02-26T14:16:16.476Z"
        },
        {
          "text": "rejeicao 726",
          "created": "2018-02-26T14:16:55.731Z",
          "updated": "2018-02-26T14:16:55.731Z"
        },
        {
          "text": "Rejeicao 726 - NF-e sem a informação de endereco do destinatario",
          "created": "2018-02-26T14:22:50.088Z",
          "updated": "2018-02-26T14:22:50.088Z"
        }
      ],
      "description": null
    },
    {
      "intent": "Rejeicao_418",
      "created": "2018-02-20T17:55:12.967Z",
      "updated": "2018-02-20T17:55:12.967Z",
      "examples": [
        {
          "text": "Total do ICMS ST superior ao valor limite estabelecido",
          "created": "2018-02-20T17:55:13.116Z",
          "updated": "2018-02-20T17:55:13.116Z"
        }
      ],
      "description": null
    }
  ],
  "updated": "2019-04-17T16:24:29.188Z",
  "entities": [
    {
      "entity": "alterar",
      "values": [
        {
          "type": "synonyms",
          "value": "alterar",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": [
            "editar",
            "modificar"
          ]
        }
      ],
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "description": null
    },
    {
      "entity": "logotipo",
      "values": [
        {
          "type": "synonyms",
          "value": "logotipo",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": [
            "logo",
            "logomarca"
          ]
        }
      ],
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "description": null,
      "fuzzy_match": true
    },
    {
      "entity": "nfce",
      "values": [
        {
          "type": "synonyms",
          "value": "nfce",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": [
            "nota fiscal de consumidor eletronica",
            "nota fiscal de consumidor"
          ]
        }
      ],
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "description": null
    },
    {
      "entity": "ecf",
      "values": [
        {
          "type": "synonyms",
          "value": "ecf",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": [
            "impressora fiscal",
            "cupom fiscal",
            "emissor de cupom fiscal",
            "cupom"
          ]
        }
      ],
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "description": null
    },
    {
      "entity": "sim",
      "values": [
        {
          "type": "synonyms",
          "value": "sim",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": [
            "ok",
            "yes"
          ]
        }
      ],
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "description": null,
      "fuzzy_match": true
    },
    {
      "entity": "nao",
      "values": [
        {
          "type": "synonyms",
          "value": "nao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": [
            "não",
            "no",
            "naum"
          ]
        }
      ],
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "description": null
    },
    {
      "entity": "sistema_parado",
      "values": [
        {
          "type": "synonyms",
          "value": "O cupom fiscal esta parado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": []
        },
        {
          "type": "synonyms",
          "value": "cupom fiscal travado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": []
        },
        {
          "type": "synonyms",
          "value": "O Resulth esta parado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": []
        },
        {
          "type": "synonyms",
          "value": "Meu sistema travou",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": []
        },
        {
          "type": "synonyms",
          "value": "O resulth esta travado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": []
        },
        {
          "type": "synonyms",
          "value": "cupom fiscal parado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": []
        },
        {
          "type": "synonyms",
          "value": "O cupom fiscal esta travado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": []
        },
        {
          "type": "synonyms",
          "value": "Meu sistema parou",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": []
        },
        {
          "type": "synonyms",
          "value": "sistema está totalmente parado/travado",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": []
        }
      ],
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "description": null
    },
    {
      "entity": "categoria",
      "values": [
        {
          "type": "synonyms",
          "value": "emissao de nfe",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": [
            "emissao"
          ]
        },
        {
          "type": "synonyms",
          "value": "resulth windows",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": [
            "resulth",
            "result"
          ]
        },
        {
          "type": "synonyms",
          "value": "business",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": [
            "bussines",
            "busines"
          ]
        },
        {
          "type": "synonyms",
          "value": "movimento digitacao",
          "created": "2018-02-15T14:02:29.581Z",
          "updated": "2018-02-15T14:02:29.581Z",
          "metadata": null,
          "synonyms": [
            "digitacao"
          ]
        },
        {
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    },
    {
      "type": "standard",
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            "Estou te direcionando para o suporte técnico.<falar_com_atendente>"
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    {
      "type": "standard",
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          "values": [
            "<div><p>Para informar<strong> volume e peso na emiss&atilde;o da nota fiscal eletr&ocirc;nica,</strong> siga os seguintes passos:</p> <ol> <li>Ap&oacute;s informar todos os dados necess&aacute;rios para emiss&atilde;o da nota fiscal eletr&ocirc;nica e clicar no bot&atilde;o Faturar, a aba Transportadora ser&aacute; habilitada</li> <li>Clique na aba Transportadora</li> <li>Informe a quantidade de itens no campo Quantidade</li> <li>Informe o peso das mercadorias nos campos Peso Bruto e Peso L&iacute;quido</li> <li>Caso os campos Quantidade, Peso Bruto e Peso L&iacute;quido n&atilde;o estejam habilitados desmarque os seguintes par&acirc;metros</li> <li>Acesse: NF-e &ndash; Digita&ccedil;&atilde;o/Emiss&atilde;o de NF-e</li> <li>Clique no bot&atilde;o Configurar</li> <li>Desmarque as op&ccedil;&otilde;es: Calcular peso automaticamente e por nota e Calcular quantidade do volume automaticamente</li> <li>Com as duas op&ccedil;&otilde;es marcadas, o sistema ir&aacute; calcular quantidade, peso e volume de acordo com o peso informado no cadastro de produto (Cadastros &ndash; Produtos - Produtos)</li> </ol><img src=\"/imagens/Como informar volume e peso na emissao da NFE.png\"></div>"
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            "<div align=\"justify\"><strong>Permiss&atilde;o de faturamento de pedido</strong>\n<p style=\"text-align: justify;\" align=\"justify\">Ao cadastrar um usu&aacute;rio, mesmo que este possua todas as permiss&otilde;es do sistema, para que ele possa faturar ou gravar um PDV &eacute; necess&aacute;rio dar permiss&atilde;o na rotina, atrav&eacute;s dos bot&otilde;es \"<strong>F11- Gravar</strong>\" e o \"<strong>F12-Faturar</strong>\" .</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>1.</strong> Acesse o sistema com o usuario MESTRE;</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>2.</strong> V&aacute; na rotina de PDV e clique em <strong>Configura&ccedil;&otilde;es</strong>, que se localiza no lado esquerdo de \"<strong>Total Geral</strong>\";</p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/CONFIG_PDV.png\" /></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>3.</strong> No rodap&eacute; da tela que se abrir&aacute;, haver&aacute; os bot&otilde;es \"<strong>Permiss&otilde;es F11</strong>\" e \"<strong>Permiss&otilde;es F12</strong>\". Clique em cada um deles e marque os usu&aacute;rios que deseja ter acesso &agrave; grava&ccedil;&atilde;o e faturamento do PDV, respectivamente;</p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/PERMISSOES_PDV.png\" /></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>4</strong>. Clique em <strong>OK</strong> para salvar;</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>5.</strong> Reinicie o sistema.</p>\n</div>"
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            "<div><p>Para solucionar realize os seguintes passos:</p> <ol> <ol> <li><strong>Acesse</strong> o modulo <strong>RetaguardaECF</strong></li> <li><strong>Informe</strong> o usu&aacute;rio na tela de login do sistema</li> <li><strong>Clique na chave</strong> que se encontra <strong>abaixo do campo Sair</strong></li> <li><strong>Ser&aacute; exibida</strong> uma mensagem de alerta <strong>informando que a senha do usu&aacute;rio n&atilde;o poder&aacute; ser alterada</strong></li> <li><strong>Clique</strong> <strong>Sim</strong></li> <li><strong>Selecione</strong> a <strong>filial</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Altera&ccedil;&atilde;o</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Senha Via Web</strong></li> <li><strong>Clique</strong> em <strong>Registrar</strong></li> <li><strong>Ser&aacute; exibida</strong> uma mensagem de alerta <strong>informando que o registro foi inserido com sucesso</strong></li> <li><strong>Clique</strong> em <strong>OK</strong></li> <li><strong>Feche</strong> o sistema <strong>totalmente</strong></li> <li><strong>Acesse</strong> o <strong>ResulthECF (Emissor do Cupom Fiscal) e veja se ainda ocorre o problema</strong></li> </ol> </ol> <p><strong>Observa&ccedil;&atilde;o:</strong><br /> Se persistir fale com um de nossos atendentes clicando no bot&atilde;o Falar com um atendente no canto superior direito do pr&oacute;prio chat ou entre em contato no seguinte telefone: (31) 2112-3700</p></div>"
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            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/ 12396/mod_page/content/1/TROCA.mp4\"/>"
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      "parent": null,
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      "created": "2018-02-26T14:22:42.168Z",
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        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>Cadastro de cliente como contribuinte</strong>\n<p style=\"text-align: justify;\">As organiza&ccedil;&otilde;es que possuem CNPJ e Inscri&ccedil;&atilde;o Estadual s&atilde;o classificadas como Contribuinte de ICMS e as empresas que n&atilde;o tem IE s&atilde;o isentas de contribui&ccedil;&atilde;o.</p>\n<p style=\"text-align: justify;\">Para cadastrar um cliente que tenha CNPJ e Inscri&ccedil;&atilde;o Estadual, &eacute; necess&aacute;rio marcar na aba de <strong>Complementos</strong> do cadastro de cliente, a informa&ccedil;&atilde;o \"<strong>Contribuinte ICMS</strong>\" e no campo de <strong>Tipo Cliente</strong> a op&ccedil;&atilde;o escolhida deve ser <strong>diferente</strong> de Consumidor.</p>\n<p style=\"text-align: justify;\"><strong>Observa&ccedil;&atilde;o:</strong> Caso o cliente seja isento de contribui&ccedil;&atilde;o, <strong>n&atilde;o marque </strong>a op&ccedil;&atilde;o <strong>Contribuinte ICMS</strong> e defina o tipo cliente como <strong>0-Consumidor.</strong></p>\n<img src=\"/imagens/CAD_CLIENTE_CONTRIBUINTE.jpg\" />\n<p style=\"text-align: justify;\">&nbsp;</p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-05-23T20:13:05.508Z",
      "updated": "2018-05-23T20:14:01.433Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Cliente_contribuinte && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1527106405781",
      "previous_sibling": "node_1_1526674284969"
    },
    {
      "type": "standard",
      "title": "ECF_Somatorio_vendas_retaguarda",
      "output": {
        "text": {
          "values": [
            "<div>Atrav&eacute;s do relat&oacute;rio de <strong>Somat&oacute;rio de vendas</strong> do <strong>Resulth Retaguarda</strong> &eacute; poss&iacute;vel visualizar o total de vendas realizado no ECF filtrando por per&iacute;odo, vendedor, operador de caixa ou o n&uacute;mero de s&eacute;rie/PDV do emissor.</p>\n<p>Para emitir este relat&oacute;rio, siga os passos abaixo:</p>\n<p>1. Acesse o menu <strong>Relat&oacute;rios -&gt; Somat&oacute;rio de vendas.</strong></p>\n<p>2. Informe os filtros desejados, podendo selecionar um &uacute;nico ECF ou deixando em branco esta op&ccedil;&atilde;o para que seja listado todos os ecf ativos no sistema.</p>\n<p>3. Em seguida, acione o bot&atilde;o <strong>Imprimir</strong> para gerar o relat&oacute;rio e <strong>Visualizar.</strong></p>\n<p>&nbsp;</p>\n<div>&nbsp;</div>\n<p><img src=\"/imagens/SOMATORIO DE VENDAS RETAGUARDA.jpg\" /></p>\n<p><img src=\"/imagens/FILTROS SOMATORIO DE VENDAS.jpg\" /></p>\n<p><img src=\"/imagens/VISUALIZAR_SOM_VENDAS.jpg\" /></p>\n<p><img src=\"/imagens/RELATORIO SOMATORIO DE VENDAS RETAGUARDA.png\" /></p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-19T15:21:00.227Z",
      "updated": "2018-02-20T12:59:12.098Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#ECF_somatorio_vendas_mensal && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1519053659970",
      "previous_sibling": "node_1_1518781501840"
    },
    {
      "type": "standard",
      "title": "Rejeicao_547",
      "output": {
        "text": {
          "values": [
            "<div align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 547 &ndash; Chave de Acesso referenciada com D&iacute;gito Verificador inv&aacute;lido</strong></p>\n<p align=\"justify\"><strong>O que significa?</strong></p>\n<p align=\"justify\">Ao emitir uma nota fiscal eletr&ocirc;nica de devolu&ccedil;&atilde;o, onde &eacute; referenciado uma nota fiscal que j&aacute; foi emitida, a SEFAZ realiza a verifica&ccedil;&atilde;o da chave de acesso da nota referenciada. Quando esta chave de acesso n&atilde;o esta correta, &eacute; retornado esta rejei&ccedil;&atilde;o.</p>\n<p align=\"justify\"><strong>O que fazer?</strong></p>\n<p align=\"justify\">&Eacute; necess&aacute;rio que verifique a nota fiscal que foi referenciada na nota de devolu&ccedil;&atilde;o. Confira a chave de acesso da nota, a mesma deve conter 44 d&iacute;gitos e deve estar de acordo com a nota dispon&iacute;vel na SEFAZ. Localize a nota de entrada que foi lan&ccedil;ada no sistema, corrija a chave de acesso, colocando a correta e ap&oacute;s salvas, basta faturar a nota de devolu&ccedil;&atilde;o novamente.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-03T20:16:49.264Z",
      "updated": "2018-04-03T20:17:48.362Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_547 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1522786608968",
      "previous_sibling": "node_1_1522700565116"
    },
    {
      "type": "standard",
      "title": "NFE - Reenviar Nota por Email",
      "output": {
        "text": {
          "values": [
            "<div><p>Para reenviar a <strong>nota fiscal eletr&ocirc;nica NF-e (DANFE)</strong> para o <strong>e-mail</strong> do cliente siga os seguintes passos:</p> <ol> <li>Acesse: NF-e &ndash; Pesquisa status NF-e</li> <li>Informe o Per&iacute;odo de Emiss&atilde;o ou o N&uacute;mero da nota fiscal no campo N&uacute;mero NF</li> <li>Clique no bot&atilde;o Pesquisar</li> <li>D&ecirc; um duplo clique na nota fiscal que deseja reenviar por e-mail</li> <li>Clique no bot&atilde;o Reenviar e-mail</li> <li>O sistema ir&aacute; retornar um relat&oacute;rio confirmando a opera&ccedil;&atilde;o</li> <li>Clique no bot&atilde;o Visualizar para confirmar</li> </ol><img src=\"/imagens/Como reenviar uma nota fiscal para o email.png\"></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#nota_reenviar_email && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "NFE - Reenviar Nota por Email",
      "previous_sibling": "NFE - Impressão Formato Paisagem"
    },
    {
      "type": "standard",
      "title": "Produto_fracionado",
      "output": {
        "text": {
          "values": [
            "<div class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\"><strong>Produto Fracionado</strong></p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">Quando uma nota possui produtos e a sua quantidade tem valor decimal, na hora de lan&ccedil;&aacute;-la no sistema, voc&ecirc; precisar&aacute; fazer a configura&ccedil;&atilde;o para produtos fracionados. Para isso, acesse:</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">1.<strong> Cadastros &rarr; par&acirc;metros &rarr; locais</strong> (ou estoque/faturamento)</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">2. Acesse a aba &ldquo;<strong>produtos</strong>&rdquo; e marque do lado superior direito a op&ccedil;&atilde;o &ldquo;<strong>Produto Fracionado&rdquo;</strong>. Clique em OK e saia da rotina.</p>\n<p><img src=\"/imagens/PARAM_PROD_FRACIONADO.jpg\" /></p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">3. Acesse o cadastro do produto desejado e marque ao lado do fator de convers&atilde;o, a op&ccedil;&atilde;o &ldquo;Fracionado&rdquo;.</p>\n<p><img src=\"/imagens/PROD_FRACIONADO.jpg\" /></p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">4. Salve e reinicie o sistema</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">Esta configura&ccedil;&atilde;o possibilitar&aacute; tanto a entrada quanto sa&iacute;da de nota que houver a quantidade do item com casas decimais.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-05-18T18:08:38.320Z",
      "updated": "2018-05-18T18:10:20.776Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Produto_fracionado && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1526666930726",
      "previous_sibling": "node_1_1526665896747"
    },
    {
      "type": "standard",
      "title": "Altera_PDV",
      "output": {
        "text": {
          "values": [
            "<p>Bom, para que voc&ecirc; possa alterar o pedido, certifique-se de que ele n&atilde;o est&aacute; faturado.</p> <p>Para isso, pesquise na tela de <strong>PDV</strong> o pedido desejado ou utilize a fun&ccedil;&atilde;o de consulta caso tenha em m&atilde;os o n&uacute;mero do pedido.</p> <p>Caso o pedido esteja faturado, ser&aacute; necess&aacute;rio <strong>cancelar o faturamento do PDV</strong> para depois fazer a altera&ccedil;&atilde;o.</p> <p>Com o pedido aberto na tela, sem estar faturado, acione o <strong>bot&atilde;o de altera&ccedil;&atilde;o</strong> e os campos ficar&atilde;o dispon&iacute;veis para alterar o que deseja.</p> <p><strong>Mas aten&ccedil;&atilde;o:</strong></p> <p>1. Com o n&uacute;mero do PDV em m&atilde;os, basta acessar a tela de PDV, acionar o bot&atilde;o de altera&ccedil;&atilde;o e digitar o c&oacute;digo do pedido.</> <p>2. &Eacute; necess&aacute;rio que o usu&aacute;rio tenha permiss&atilde;o para realizar estas altera&ccedil;&otilde;es, caso necess&aacute;rio, veja o cadastro de usu&aacute;rio.</p>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-08-22T19:11:13.767Z",
      "updated": "2018-08-22T19:16:50.218Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Altera_PDV && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1534965073549",
      "previous_sibling": "node_1_1534883519596"
    },
    {
      "type": "standard",
      "title": "Rejeicao_208",
      "output": {
        "text": {
          "values": [
            "<div align=\"justify\"><strong>Rejei&ccedil;&atilde;o: </strong><strong>20</strong><strong>8</strong><strong> &ndash; CNPJ do </strong><strong>destinat&aacute;rio</strong><strong> inv&aacute;lido</strong></p>\n<p align=\"justify\"><strong>O que significa?</strong></p>\n<p align=\"justify\">Ao emitir uma nota pode ocorrer um erro onde &eacute; retornado a rejei&ccedil;&atilde;o 208, onde informa que o CNPJ do destinat&aacute;rio &eacute; inv&aacute;lido. Este erro est&aacute; relacionado a estrutura do CNPJ informado no cadastro da cliente, onde foi preenchido com um CNPJ inv&aacute;lido.</p>\n<p align=\"justify\"><strong>O que fazer?</strong></p>\n<p align=\"justify\">Acesse o cadastro do cliente para o qual est&aacute; sendo emitida a nota e acione o bot&atilde;o de altera&ccedil;&atilde;o e corrija o CNPJ informando o n&uacute;mero correto e salve as altera&ccedil;&otilde;es.</p>\n<p align=\"justify\">Em seguida, basta transmitir a nota novamente.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-23T20:13:13.033Z",
      "updated": "2018-03-23T20:16:00.928Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_208 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_3_1521836040366",
      "previous_sibling": "node_2_1521835710131"
    },
    {
      "type": "standard",
      "title": "Reajuste_preco_individual",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>Reajuste de pre&ccedil;o individual</strong> <p style=\"text-align: justify;\">&nbsp;</p> <p style=\"text-align: justify;\">Para realizar um reajuste de pre&ccedil;o de determinado produto, utilize a rotina de Reajuste de Pre&ccedil;os Individual, que tem como objetivo alterar o pre&ccedil;o de venda de um produto.</p> <p style=\"text-align: justify;\">Acesse:<strong> Movimentos -&gt; Faturamento -&gt; Reajuste de pre&ccedil;os -&gt; Individual</strong></p> <p style=\"text-align: justify;\"><img src=\"/imagens/reajuste_preco_ind_01.png\" /></p> <p style=\"text-align: justify;\">No campo produto, informe o c&oacute;digo do produto que deseja reajustar o pre&ccedil;o. Caso n&atilde;o saiba o c&oacute;digo do produto, pressione enter no campo em branco para ser direcionado para a tela de pesquisa.</p> <p style=\"text-align: justify;\">Ap&oacute;s selecionar o produto, escolha o tipo de reajuste.</p> <ul style=\"text-align: justify;\"> <li><strong>Reajuste em %:</strong> &eacute; apresentado o campo % de reajuste. Informe o percentual de reajuste para que todos os pre&ccedil;os (pre&ccedil;o 1, 2, 3 e 4) do produto sejam reajustados conforme o percentual informado.</li> </ul> <p style=\"text-align: justify;\"><img src=\"/imagensreajuste_preco_ind_02.png\" /></p> <ul style=\"text-align: justify;\"> <li><strong>Reajuste conforme pre&ccedil;o 1:</strong> os pre&ccedil;os ser&atilde;o reajustados tendo como base o pre&ccedil;o 1. O sistema utiliza o percentual informado nas configura&ccedil;&otilde;es. Clique no bot&atilde;o configurar e defina uma porcentagem em rela&ccedil;&atilde;o ao pre&ccedil;o atual para que o sistema preencha proporcionalmente os campos &ldquo;<strong>Altera o pre&ccedil;o 2 para</strong>&rdquo;, &ldquo;<strong>Altera o pre&ccedil;o 3 para</strong>&rdquo; e &ldquo;<strong>Altera o pre&ccedil;o 4 para</strong>&rdquo;, quando voc&ecirc; informar o valor no primeiro campo dispon&iacute;vel: &ldquo;<strong>Altera pre&ccedil;o para</strong>&rdquo; os demais pre&ccedil;os ser&atilde;o atualizados respeitando o percentual configurado.</li> </ul> <p style=\"text-align: justify;\"><img src=\"/imagens/reajuste_preco_ind_03.png\" /></p> <ul> <li style=\"text-align: justify;\">Ap&oacute;s informar o pre&ccedil;o, pressione a tecla enter e os pre&ccedil;os ser&atilde;o atualizados.</li> <li style=\"text-align: justify;\">Clique em <strong>OK</strong> para confirmar a altera&ccedil;&atilde;o.</li> </ul> <p>&nbsp;</p> </div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-08-20T20:27:46.395Z",
      "updated": "2018-08-20T20:28:42.097Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Reajuste_preco_individual && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1534796866182",
      "previous_sibling": "node_1_1534446401273"
    },
    {
      "type": "standard",
      "title": "NFE - Logotipo na Nota",
      "output": {
        "text": {
          "values": [
            "<div><p>Para imprimir a logomarca da empresa na nota fiscal siga os seguintes passos:</p> <ol> <li>Acesse Cadastros &ndash; Par&acirc;metros &ndash; NF-e</li> <li>Permane&ccedil;a na aba Gerais</li> <li>Na op&ccedil;&atilde;o Logotipo clique no bot&atilde;o Retic&ecirc;ncias conforme destacado na imagem</li> <li>Clique em &ldquo;OK&rdquo; para confirmar a op&ccedil;&atilde;o</li> </ol> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <ul> <li>Fique atento quanto &agrave;s especifica&ccedil;&otilde;es das imagens</li> <li>O sistema aceita no m&aacute;ximo 84 pixels de Largura, 136 pixels de Altura e somente extens&atilde;o .bmp</li> </ul><img src=\"/imagens/como imprimir logotipo no danfe.png\"></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#nota_imprimir_logo && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "NFE - Logotipo na Nota",
      "previous_sibling": "NFE - Emissão de Nota Série D"
    },
    {
      "type": "standard",
      "title": "SEFAZ_MG_Fora_ar",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\">Informamos aos clientes do Estado de Minas Gerais que a SEFAZ est&aacute; com problemas na emiss&atilde;o e cancelamento de nota. A NF-e est&aacute; funcionando em conting&ecirc;ncia at&eacute; o dia 22/03.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-19T18:30:41.961Z",
      "updated": "2018-03-19T18:33:52.220Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#SEFAZ_MG_Fora_do_ar && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1521484241615",
      "previous_sibling": "node_3_1521229923215"
    },
    {
      "type": "standard",
      "title": "Rejeicao_245",
      "output": {
        "text": {
          "values": [
            "<div align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 245 &ndash; CNPJ emitente n&atilde;o cadastrado</strong></p>\n<p align=\"justify\"><strong>O que significa?</strong></p>\n<p align=\"justify\">Ao emitir uma nota fiscal e o CNPJ informado no cadastro da empresa estiver correto, por&eacute;m n&atilde;o estiver cadastrado na SEFAZ o sistema retornar&aacute; a seguinte mensagem: Rejei&ccedil;&atilde;o: 245 &ndash; CNPJ emitente n&atilde;o cadastrado, n&atilde;o possibilitando a transmiss&atilde;o da nota fiscal.</p>\n<p align=\"justify\"><strong>O que fazer?</strong></p>\n<p align=\"justify\">Verifique o CNPJ do emitente no cadastro de filiais e certifique-se de que est&aacute; correto, se necess&aacute;rio, acione a op&ccedil;&atilde;o de altera&ccedil;&atilde;o para corrigir. Caso o CNPJ esteja correto no cadastro da empresa dentro do sistema, entre em contato com a SEFAZ e verifique a situa&ccedil;&atilde;o cadastral de seu CNPJ pois o mesmo consta como n&atilde;o cadastrado.</p>\n<p align=\"justify\">Ap&oacute;s tudo corrigido, basta transmitir a nota novamente.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-13T19:49:26.572Z",
      "updated": "2018-03-13T19:51:53.519Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_245 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1520970566196",
      "previous_sibling": "node_1_1520969969666"
    },
    {
      "type": "standard",
      "title": "Rejeicao_726",
      "output": {
        "text": {
          "values": [
            "<div><strong>Rejei&ccedil;&atilde;o 726 - NF-e sem a informa&ccedil;&atilde;o de endere&ccedil;o do destinat&aacute;rio</strong></p>\n<p><strong>O que significa?</strong></p>\n<p>Ao emitir a nota fiscal eletr&ocirc;nica, o endere&ccedil;o do cliente est&aacute; incompleto ou n&atilde;o foi informado.</p>\n<p><strong>O que fazer?</strong></p>\n<p>Para incluir o endere&ccedil;o do cliente voc&ecirc; deve acessar o cadastro do cliente para o qual est&aacute; sendo emitido a nota, altere o cadastro incluindo o endere&ccedil;o e salve as altera&ccedil;&otilde;es.</p>\n<p>Ap&oacute;s realizar os passos acima, fature a nota novamente.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-26T14:24:21.598Z",
      "updated": "2018-02-26T14:26:59.332Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_726 && intents[0].confidence > 0.80",
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            "<div class=\"western\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 293 - Certificado Assinatura - erro Cadeia de Certifica&ccedil;&atilde;o</strong></p>\n<p class=\"western\" align=\"justify\"><strong>O que significa?</strong></p>\n<p class=\"western\" align=\"justify\">Quando a SEFAZ n&atilde;o consegue validar a cadeia de certificado que est&aacute; sendo utilizada pela assinatura do certificado digital ao emitir o documento, o sistema retorna o seguinte erro: 293 - Certificado Assinatura - erro Cadeia de Certifica&ccedil;&atilde;o</p>\n<p class=\"western\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p class=\"western\" align=\"justify\">Quando ocorre este erro &eacute; necess&aacute;rio que seja atualizado a cadeia de certificados. Para realizar esta atualiza&ccedil;&atilde;o, ente em contato com nossa central de atendimento e solicite a atualiza&ccedil;&atilde;o da cadeia de certificados.</div>"
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      "created": "2018-03-14T19:22:59.065Z",
      "updated": "2018-03-14T19:36:36.653Z",
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    {
      "type": "standard",
      "title": "NFE - Cancelamento de Nota Eletrônica",
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            "<div><p>Para<strong> cancelar a nota fiscal   eletr&ocirc;nica</strong> realize os seguintes   passos:</p> <ol> <li style=\"text-align:   justify;\">Acesse o seguinte endere&ccedil;o no   sistema Resulth:<strong> Movimentos &ndash;   Faturamento &ndash; Cancela   Faturamento.</strong></li> <li style=\"text-align:   justify;\">Antes de realizar o cancelamento, &eacute;   necess&aacute;rio identificar o   <strong>c&oacute;digo do pedido a ser   cancelado.</strong> <br /> Na pr&oacute;pria tela de   emiss&atilde;o da nota fiscal eletr&ocirc;nica,   ap&oacute;s identificar a nota no qual deseja   cancelar e anotar o c&oacute;digo do pedido. O   c&oacute;digo est&aacute; dispon&iacute;vel no canto   superior direito no campo <strong>&ldquo;N&ordm;   Pedido&rdquo;.&nbsp;</strong></li> <li style=\"text-  align: justify;\">Ap&oacute;s identificar o   n&uacute;mero do pedido, acesse a tela   <strong>Cancela Faturamento</strong> conforme citado   acima. <span style=\"color: #000000;\"><span   style=\"font-family: Verdana,Arial,Helvetica,sans-  serif;\"><img src=\"\"></span></span></li> </ol>   <p><strong>OBS.: </strong></p> <ul> <li   style=\"text-align: justify;\">Para cancelar a nota   fiscal eletr&ocirc;nica <strong>&eacute;   necess&aacute;rio informar o motivo&nbsp;   </strong></li> <li style=\"text-align:   justify;\">Somente &eacute; poss&iacute;vel cancelar   a nota fiscal dentro de <strong>24 horas ap&oacute;s   a emiss&atilde;o</strong></li>   </ul><img   src=\"/imagens/Cancela faturamento.png\"></div>"
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      "title": "Cadastro_CSOSN",
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            "<div><strong>Cadastro de CSOSN</strong> <p style=\"text-align: justify;\">&nbsp;</p> <p style=\"text-align: justify;\">O <strong>CSOSN</strong> &eacute; o C&oacute;digo de Situa&ccedil;&atilde;o da Opera&ccedil;&atilde;o no Simples Nacional e empresas que s&atilde;o optantes pelo regime do Simples Nacional devem informar este c&oacute;digo no cadastro de seus produtos.</p> <p style=\"text-align: justify;\">&nbsp;</p> <p style=\"text-align: justify;\">Para cadastrar um CSOSN acesse:</p> <p style=\"text-align: justify;\"><strong>1. Cadastros -&gt; Produtos -&gt; Dados Tribut&aacute;rios -&gt; CSOSN</strong></p> <p style=\"text-align: justify;\"><strong>2.</strong> Acione o bot&atilde;o de inclus&atilde;o.</p> <p style=\"text-align: justify;\"><strong>3.</strong> Informe o c&oacute;digo e a descri&ccedil;&atilde;o do CSOSN de acordo com a tabela disponibilizada pelo governo ou conforme orienta&ccedil;&otilde;es passadas pela sua contabilidade.</p> <p style=\"text-align: justify;\"><img src=\"/imagens/Cad_CSOSN_01.png\" /></p> <p style=\"text-align: justify;\"><strong>4.</strong> Para associar o CSOSN a um CFOP, clique no bot&atilde;o de CFOP, conforme mostra na imagem abaixo.</p> <p style=\"text-align: justify;\"><img src=\"/imagens/Cad_CSOSN_02.png\" /></p> <p style=\"text-align: justify;\"><strong>5.</strong> Informe o c&oacute;digo do CFOP e clique no bot&atilde;o de incluir.</p> <p style=\"text-align: justify;\"><img src=\"/imagens/Cad_CSOSN_03.png\" /></p> <p style=\"text-align: justify;\"><strong>6.</strong> Clique no bot&atilde;o de sair para voltar para a tela de cadastro de CSOSN e em seguida clique no bot&atilde;o de confirma&ccedil;&atilde;o da opera&ccedil;&atilde;o.</p> <p style=\"text-align: justify;\"><img src=\"/imagens/Cad_CSOSN_04.png\" /></p> </div>"
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      "parent": null,
      "context": null,
      "created": "2018-08-16T19:06:42.043Z",
      "updated": "2018-08-16T19:07:43.296Z",
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    {
      "type": "standard",
      "title": "NFE - Informações Adicionais",
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            "<div><p>Para imprimir <strong>observa&ccedil;&otilde;es adicionais na nota fiscal eletr&ocirc;nica</strong>, siga os seguintes passos:</p> <ol> <li>Ap&oacute;s preencher todas as informa&ccedil;&otilde;es necess&aacute;rias para emitir uma nota fiscal</li> <li>Ao clicar no bot&atilde;o Faturar</li> <li>Clique na aba Coment&aacute;rios</li> <li>No campo Dados Adicionais informe a observa&ccedil;&atilde;o desejada</li> <li>Emite a nota fiscal</li> <li>Caso seja uma observa&ccedil;&atilde;o fixa, no campo Dados Adicionais clique com o bot&atilde;o direito do mouse</li> <li>Clique em Configurar</li> <li>Na aba Dados Adicionais informe a observa&ccedil;&atilde;o fixa</li> <li>Clique no bot&atilde;o &ldquo;OK&rdquo;</li> </ol><img src=\"/imagens/Onde informo observacoes adicionais na nota.png\"></div>"
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      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
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    {
      "type": "standard",
      "title": "NFE - Sequencial Igual Nota e Receber",
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            "<div><p>Para que o <strong>documento a receber</strong>, possua a <strong>mesma sequ&ecirc;ncia</strong> do n&uacute;mero da <strong>nota</strong>, basta seguir os seguintes passos:</p> <ol> <li>Acesse <strong>Cadastros &gt; Par&acirc;metros</strong>, par&acirc;metros locais (Estoque\\Faturamento)</li> <li>Acesse a guia <strong>Gerais</strong></li> <li>Na op&ccedil;&atilde;o &lsquo;<strong>Ao emitir a NF, gerar Contas a Receber usando o N&ordm; da</strong>&rsquo;, marque a op&ccedil;&atilde;o <strong>Nota Fiscal</strong></li> </ol><img src=\"/imagens/Documento a receber seja o número da nota.jpg\"></div>"
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    },
    {
      "type": "standard",
      "title": "NFE - Emissão de Notas de Varios Cupons",
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          "values": [
            "<div> <p>Para emitir uma nota fiscal de v&aacute;rios cupons realize os seguintes passos:</p> <ol> <li>Acesse: <strong>Movimentos &gt; Faturamento &gt; Vendas &gt; Notas Fiscais de V&aacute;rios Pedidos</strong></li> <li><strong>Informe</strong> o <strong>Tipo de Opera&ccedil;&atilde;o</strong></li> <li><strong>Informe</strong> o cliente na qual a nota ser&aacute; emitida</li> <li><strong>Informe</strong> o <strong>per&iacute;odo</strong> em que os cupons foram emitidos no campo <strong>Pedidos de</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Localizar</strong></li> <li><strong>Selecione</strong> com um <strong>duplo clique</strong> os <strong>cupons que ir&atilde;o compor a nota fiscal</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Encerrar</strong></li> <li><strong>Clique</strong> no <strong>bot&atilde;o Faturar</strong> para <strong>emitir a nota fiscal</strong></li> </ol><img src=\"/imagens/NF de Varios Cupons.png\"></div>"
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      "parent": null,
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      "type": "standard",
      "title": "NFE - Estorno",
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          "values": [
            "<p>Foi realizada uma liquidação: <button>Simples</button><button>Em lote</button><button>Por valor</button><button>Pré-datados</button></p>"
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    },
    {
      "type": "standard",
      "title": "NFE - Parcelas Manual na NF",
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            "<div><p>Para informar parcelas manualmente durante a emiss&atilde;o da nota fiscal realize os seguintes passos:</p> <ol> <li><strong>Preencher</strong> o <strong>cabe&ccedil;alho</strong> da nota fiscal <strong>deixando o campo Prazo em branco (Sem preencher)</strong></li> <li><strong>Preencher</strong> os produtos que ir&atilde;o compor a nota fiscal</li> <li><strong>Clique</strong> no bot&atilde;o <strong>Faturar</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Formas Pagamento</strong></li> <li><strong>Clique</strong> na aba <strong>Receber (Parcelas F11 / Prazo F12)</strong></li> <li><strong>Clique</strong> na sub aba <strong>Parcelas F11</strong></li> <li><strong>Informe</strong> o <strong>valor que ser&aacute; parcelado no campo Valor Receber</strong></li> <li><strong>Informe</strong> o <strong>n&uacute;mero de parcelas no campo N&uacute;mero parcelas</strong></li> <li>No campo <strong>Data inicial</strong> <strong>informe</strong> a <strong>data de vencimento da primeira parcela</strong></li> <li><strong>Informe</strong> no campo <strong>Intervalo</strong> a diferen&ccedil;a de dias entre uma parcela e outra</li> <li><strong>Clique</strong> no bot&atilde;o <strong>Gerar</strong></li> <li>Caso necessite de <strong>alterar</strong> a <strong>data de vencimento</strong> de alguma parcela d&ecirc; um <strong>clique</strong> e informe a data</li> <li><strong>Clique</strong> no bot&atilde;o <strong>OK</strong> para finalizar a opera&ccedil;&atilde;o</li>   </ol><img src=\"/imagens/Parcelas Manual Nota Fiscal.png\"></div>"
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      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
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      "title": "Rejeicao_702",
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          "values": [
            "<div style=\"margin-bottom: 0.0001pt; line-height: normal; text-align: justify;\"><strong>Rejei&ccedil;&atilde;o: 702 - NFC-e n&atilde;o &eacute; aceita pela UF do Emitente</strong></p> <p style=\"margin-bottom: 0.0001pt; line-height: normal; text-align: justify;\"><strong>O que significa?</strong></p> <p style=\"margin-bottom: 0.0001pt; line-height: normal; text-align: justify;\">Ao emitir uma NFC-e para um cliente de um Estado que ainda n&atilde;o tenha aderido ao projeto de NFC-e, ser&aacute; retornado a mensagem: Rejei&ccedil;&atilde;o 702 - NFC-e n&atilde;o &eacute; aceita pela UF do Emitente</p> <p style=\"margin-bottom: 0.0001pt; line-height: normal; text-align: justify;\"><strong>O que fazer?</strong></p> <p style=\"margin-bottom: 0.0001pt; line-height: normal; text-align: justify;\">Verifique se a Sefaz do Estadual receptora tenha aderido ao projeto da NFC-e, caso n&atilde;o tenha, n&atilde;o ser&aacute; poss&iacute;vel emitir a nota de consumidor eletr&ocirc;nica para este cliente. Emita uma NF-e ou um Cupom fiscal.</div>"
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      },
      "parent": null,
      "context": null,
      "created": "2018-07-23T20:19:33.000Z",
      "updated": "2018-07-23T20:20:34.138Z",
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      "title": "Informa_vendedor_PDV",
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          "values": [
            "<div>Para informar o vendedor no <strong>PDV</strong>, o sistema deve estar configurado para solicitar o vendedor. Siga os passos abaixo para realizar esta configura&ccedil;&atilde;o:\n<p>1. Acesse a tela do <strong>PDV</strong> e em seguida acione o bot&atilde;o de <strong>configura&ccedil;&otilde;es do PDV</strong>.</p>\n<p>2. Na guia <strong>Comiss&otilde;es/Vendedor</strong> marque a op&ccedil;&atilde;o <strong>&ldquo;Informar vendedor&rdquo;</strong></p>\n<p>3. Clique em <strong>OK</strong> para salvar as configura&ccedil;&otilde;es.</p>\n<p><strong>Observa&ccedil;&atilde;o:</strong> Somente o usu&aacute;rio mestre tem acesso as configura&ccedil;&otilde;es do PDV.</p>\n\n <p><img src=\"/imagens/BOTAO CONFIG PDV_INFORMAR VENDEDOR.jpg\" /></p>\n  \n <p><img src=\"/imagens/INFORMAR VENDEDOR.jpg\" /></p>\n\n</div>"
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      },
      "parent": null,
      "context": null,
      "created": "2018-02-16T11:45:02.132Z",
      "updated": "2018-02-19T15:04:25.442Z",
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    {
      "type": "standard",
      "title": "Frete_na_nota",
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        "text": {
          "values": [
            "<p style=\"text-align: justify;\">Incluir um valor de frete na nota fiscal &eacute; muito f&aacute;cil. Ap&oacute;s inserir os itens da nota e acionar o bot&atilde;o de Faturar, na tela de digita&ccedil;&atilde;o / emiss&atilde;o de nf-e, ser&aacute; disponibilizado os campos para o frete.&nbsp;<img src=\"/imagens/FRETE_NOTA_01.png\" /></p> <p style=\"text-align: justify;\">Temos dispon&iacute;vel os fretes do tipo &ldquo;pago&rdquo;, onde a empresa paga o frete do cliente.&nbsp;<img src=\"/imagens/FRETE_NOTA_02.png\" /></p> <p style=\"text-align: justify;\">O frete &nbsp;&ldquo;a pagar&rdquo;, onde o cliente ir&aacute; pagar o frete.&nbsp;<img src=\"/imagens/FRETE_NOTA_03.png\" /></p> <p style=\"text-align: justify;\">O frete&nbsp; &ldquo;aut&ocirc;nomo&rdquo;, que &eacute; um frete realizado por terceiros.&nbsp;<img src=\"/imagens/FRETE_NOTA_04.png\" /></p> <p style=\"text-align: justify;\">E a op&ccedil;&atilde;o &ldquo;sem frete&rdquo;.&nbsp;<img src=\"/imagens/FRETE_NOTA_05.png\" /></p> <p style=\"text-align: justify;\">Ap&oacute;s informar o Frete e faturar a nota, o valor do frete ser&aacute; impresso na DANFE&nbsp; de acordo com o frete escolhido, como as imagens que mostrei acima.</p>"
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      "parent": null,
      "context": null,
      "created": "2018-08-31T19:44:46.801Z",
      "updated": "2018-08-31T19:45:40.850Z",
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    },
    {
      "type": "standard",
      "title": "NFE - Cancelamento de Nota",
      "output": {
        "text": {
          "values": [
            "<p>Voce deseja: <button>Cancelar a nota fiscal eletrônica</button><button>Cancelar a nota fiscal de vários pedidos (PDV)</button><button>Cancelar a nota seguida vários cupons</button><button>Cancelar PDV</button>"
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      },
      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-08-21T20:37:31.529Z",
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    {
      "type": "standard",
      "title": "Rejeicao_226",
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          "values": [
            "<div style=\"text-align: justify;\"><strong>Rejei&ccedil;&atilde;o: 226 - C&oacute;digo da UF do Emitente diverge da UF autorizadora</strong></p>\n<p style=\"text-align: justify;\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">Ao emitir uma nota fiscal eletr&ocirc;nica, a SEFAZ identifica que o Estado da empresa que est&aacute; emitindo a nota &eacute; diferente do Estado da SEFAZ que est&aacute; recebendo a nota.</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">&Eacute; necess&aacute;rio validar os dados do cadastro de filial, provavelmente a UF da filial, informada em seu cadastro est&aacute; errada. Fa&ccedil;a a altera&ccedil;&atilde;o do cadastro, informando a UF de endere&ccedil;o correta. Salve as altera&ccedil;&otilde;es e emita a nota novamente.</div>"
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        }
      },
      "parent": null,
      "context": null,
      "created": "2018-07-06T15:11:55.441Z",
      "updated": "2018-07-10T20:01:23.981Z",
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            "<div><strong>Limite de cr&eacute;dito no cadastro de cliente</strong>\n<p style=\"text-align: justify;\">No cadastro de cliente &eacute; poss&iacute;vel informar um limite de cr&eacute;dito para compras a prazo no cadastro do cliente.</p>\n<p style=\"text-align: justify;\">Para determinar o limite de cr&eacute;dito para seu cliente, siga os passos abaixo:</p>\n<p style=\"text-align: justify;\"><strong>1.</strong> Acesse o cadastro de cliente.</p>\n<p style=\"text-align: justify;\"><strong>2.</strong> &Eacute; poss&iacute;vel informar um limite de cr&eacute;dito para um cliente j&aacute; cadastrado ou no cadastro de um novo cliente. Caso queira informar um limite de cr&eacute;dito para um cliente j&aacute; cadastrado, basta localizar o cadastro deste cliente buscando pelo c&oacute;digo ou realizando uma pesquisa.</p>\n<p style=\"text-align: justify;\"><strong>3.</strong> No campo limite de cr&eacute;dito, no cadastro do cliente, determine o valor que seu cliente poder&aacute; realizar compras a prazo em sua empresa.</p>\n<p style=\"text-align: justify;\"><strong>4.</strong> Ap&oacute;s informar o limite, salve as altera&ccedil;&otilde;es.</p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/LIMITE_CRED_CAD_CLIENTE.jpg\" /></p>\n<p style=\"text-align: justify;\"><strong>5.</strong> Ao realizar uma venda a prazo, cujo valor da compra ultrapasse o limite informado no cadastro do cliente, o sistema far&aacute; a valida&ccedil;&atilde;o. Se desejar liberar, basta informar a senha de libera&ccedil;&atilde;o.</p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/LIMITE_CRED_CAD_CLIENTE_02.jpg\" /></p>\n<p style=\"text-align: justify;\"><strong>6.</strong> Caso este campo de limite de cr&eacute;dito no cadastro do cliente n&atilde;o seja preenchido o sistema n&atilde;o far&aacute; esta valida&ccedil;&atilde;o do cr&eacute;dito na hora da venda.</p>\n<p style=\"text-align: justify;\">&nbsp;</p>\n</div>"
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      "created": "2018-03-13T20:14:50.147Z",
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      "type": "standard",
      "title": "NFE- Cancela Nota Depois do Prazo",
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            "<div>\n<p>O <strong>cancelamento da nota fiscal eletr&ocirc;nica</strong> pode ser efetuado no <strong>prazo m&aacute;ximo de 24 horas</strong> desde o momento de autoriza&ccedil;&atilde;o da nota e caso a mercadoria ainda n&atilde;o tenha sido transportada. Caso <strong>ultrapassar o prazo de cancelamento</strong> &eacute; necess&aacute;rio emitir uma nota fiscal <strong>devolu&ccedil;&atilde;o de venda.</strong></p>\n<p>O prazo de cancelamento da nota fiscal eletr&ocirc;nica foi estipulado pela Receita Federal para evitar que as notas fiscais fossem anuladas depois dos produtos adquiridos circularem no mercado, o que causaria ainda mais problemas.</p>\n<p>Outro motivo &eacute; a <strong>liquida&ccedil;&atilde;o (baixa)</strong> do documento, caso algum documento referente ao pedido est&aacute; <strong>parcialmente</strong> ou <strong>totalmente liquidado</strong> &eacute; necess&aacute;rio <strong>efetuar o estorno.</strong></p>\n</div>"
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            "\nConfira esse vídeo que preparamos para você:<video ats-universidade=\"/12860/mod_label/intro/MENU_BACKUP.mp4\"/>"
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            "<div><p>Para emitir um <strong>cupom fiscal aproveitando cr&eacute;dito do cliente</strong> siga os seguintes passos:</p> <ol> <li>Ap&oacute;s informar os produtos que comp&otilde;em a venda clique no bot&atilde;o <strong>F11-Encerramento</strong></li> <li>Clique no bot&atilde;o Cr&eacute;ditos</li> <li>Caso o bot&atilde;o Cr&eacute;ditos n&atilde;o esteja dispon&iacute;vel, entre em contato com o nosso suporte</li> <li>D&ecirc; um duplo clique no documento que foi gerado o cr&eacute;dito para realizar o aproveitamento</li> <li>Clique em &ldquo;OK&rdquo;</li> <li>Clique no bot&atilde;o <strong>F12-Finalizar</strong> para emitir o cupom fiscal</li> </ol><img src=\"/imagens/como emitir cupom fiscal aproveitando credito.png\"></div>"
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            "<div><p style=\"text-align: justify;\"><strong>Rejei&ccedil;&atilde;o: 656 - Consumo Indevido</strong><br /> <br /><strong>O que significa?</strong><br />A sefaz bloqueou temporariamente o seu certificado por excesso de consulta ao servidor deles.<br />O limite m&aacute;ximo &eacute; de 600 consultas a cada 5 minutos com o mesmo certificado</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong><br />Esse bloqueio &eacute; tempor&aacute;rio e termina em poucos minutos.</p>\n<p style=\"text-align: justify;\"><em><strong>Observa&ccedil;&atilde;o:</strong> </em>Pode acontecer que a Sefaz demore liberar, caso possua um 2&ordm; certificado em nome da empresa, ele pode ser usado duranre o bloqueio.</p></div>"
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      "parent": null,
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      "created": "2018-02-26T13:58:22.880Z",
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    {
      "type": "standard",
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            "<div align=\"justify\">Para visualizar todos os clientes que est&atilde;o em d&eacute;bito na empresa, &eacute; necess&aacute;rio gerar um relat&oacute;rio anal&iacute;tico de vencimentos.</p>\n<p align=\"justify\">Acesse: <strong>Relat&oacute;rios &rarr; Contas a Receber &rarr; Anal&iacute;tico de vencimentos</strong></p>\n<p><img src=\"/imagens/REL_ANALITICO_VENCI.jpg\" /></p>\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\">Neste relat&oacute;rio, &eacute; poss&iacute;vel o usu&aacute;rio visualizar suas contas a receber por per&iacute;odo de emiss&atilde;o ou vencimento, al&eacute;m de poder gerar relat&oacute;rio respeitando os filtros de banco, um intervalo de clientes, dentre outras op&ccedil;&otilde;es.</p>\n<p align=\"justify\">O Objetivo deste relat&oacute;rio &eacute; mostrar ao usu&aacute;rio tudo o que ele tem a receber, baseada em suas vendas a prazo que a opera&ccedil;&atilde;o estava marcada para gerar receber.</p>\n<p align=\"justify\">&nbsp;</div>"
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      "created": "2018-04-02T20:03:41.058Z",
      "updated": "2018-04-02T20:05:56.452Z",
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            "<div align=\"justify\"><strong>Data de validade do certificado digital</strong>\n<p style=\"text-align: justify;\" align=\"justify\">Certificado digital &eacute; uma ferramenta necess&aacute;ria para a empresa, principalmente para a emiss&atilde;o de Nota Fiscal. Existem dois modelos de certificado: A1 e A3, que tem a validade de 1 e 3 anos respectivamente.</p>\n<p style=\"text-align: justify;\" align=\"justify\">Para saber a validade do seu certificado:</p>\n<p style=\"text-align: justify;\" align=\"justify\">1. Acesse o navegador <strong>Internet Explorer</strong> e clique em <strong>Configura&ccedil;&otilde;es</strong> do lado superior direito.</p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/VALIDADE_CERTIFICADO_01.jpg\" /></p>\n<p style=\"text-align: justify;\" align=\"justify\">2. Clique em <strong>Op&ccedil;&otilde;es de</strong> <strong>internet</strong> e dentro da aba &ldquo;<strong>Conte&uacute;do</strong>&rdquo;, localize o bot&atilde;o &ldquo;<strong>Certificado&rdquo;</strong>.</p>\n<p style=\"text-align: justify;\" align=\"justify\">&nbsp;</p>\n<p style=\"text-align: justify;\" align=\"justify\">Se existir um registro de certificado, haver&aacute; uma data de validade. Caso ela esteja vencida, entre em contato com a sua contabilidade ou a sua certificadora para realizar a renova&ccedil;&atilde;o do seu certificado.</p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/VALIDADE_CERTIFICADO_02.jpg\" /></p>\n<p style=\"text-align: justify;\">&nbsp;</p>\n</div>"
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      "created": "2018-05-24T20:31:16.424Z",
      "updated": "2018-06-07T20:32:45.053Z",
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            "<div><strong>REJEI&Ccedil;&Atilde;O: 275 - C&oacute;digo Munic&iacute;pio do Destinat&aacute;rio: difere da UF do Destinat&aacute;rio</strong>\n<p style=\"text-align: justify;\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">O c&oacute;digo de munic&iacute;pio informado para o cadastro do cliente n&atilde;o consta na UF que foi informada.</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">No cadastro do cliente, verifique qual UF e Cidade informadas. Consulte no site o IBGE na tabela de c&oacute;digo de munic&iacute;pios qual o c&oacute;digo do munic&iacute;pio informado no cadastro do cliente.</p>\n<p style=\"text-align: justify;\">Acesse: Cadastros &gt; Clientes &gt; Cidades e localize o cadastro da cidade desejada. Altere o cadastro colocando o c&oacute;digo do munic&iacute;pio correto e salve as altera&ccedil;&otilde;es.</p>\n<p style=\"text-align: justify;\">http://www.ibge.gov.br/home/geociencias/areaterritorial/area.shtm</p>\n</div>"
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      "created": "2018-03-07T20:09:56.034Z",
      "updated": "2018-03-07T20:13:34.599Z",
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            "<div>\n<p>O que &eacute; a&nbsp;<strong>Redu&ccedil;&atilde;o Z?</strong></p>\n<ul>\n<li style=\"text-align: justify;\">&Eacute;&nbsp;um relat&oacute;rio <strong>FISCAL</strong> emitido pelo <strong>ECF</strong> diariamente, totalizando todo o movimento registrado.</li>\n</ul>\n<p><strong>Observa&ccedil;&atilde;o</strong>:</p>\n<ul>\n<li style=\"text-align: justify;\">Esse procedimento &eacute; feito no final do dia ap&oacute;s a empresa finalizar suas atividades. Por isso, s&oacute; &eacute; poss&iacute;vel emitir <strong>1 (uma)</strong> Redu&ccedil;&atilde;o Z por dia pois a impressora fiscal ir&aacute; bloquear e somente no outro dia que ser&aacute; poss&iacute;vel emitir o cupom fiscal</li>\n</ul>\n<p>Para emitir a <strong>Redu&ccedil;&atilde;o Z</strong> realize os seguintes passos:</p>\n<ol>\n<li>Acesse o m&oacute;dulo&nbsp;<strong>ResulthECF</strong></li>\n<li>Clique no bot&atilde;o <strong>Fun&ccedil;&atilde;o (F12) </strong>localizado no canto inferior da tela</li>\n<li>Acesse a aba <strong>Leituras</strong></li>\n<li>Clique no bot&atilde;o <strong>Redu&ccedil;&atilde;o Z</strong></li>\n</ol>\n<p>Ajuda no entendimento dos <strong>campos</strong>:</p>\n<ul>\n<li style=\"text-align: justify;\"><strong>Data</strong>: a data da redu&ccedil;&atilde;o a ser lan&ccedil;ada</li>\n<li style=\"text-align: justify;\"><strong>N&ordm; de S&eacute;rie:&nbsp;</strong>n&uacute;mero de s&eacute;rie da impressora</li>\n<li style=\"text-align: justify;\"><strong>Cupom Inicial = COO:</strong> n&uacute;mero da redu&ccedil;&atilde;o Z do dia anterior +1, pois dar&aacute; o n&uacute;mero do primeiro cupom do dia atual. Ex: o COO da redu&ccedil;&atilde;o do dia anterior foi 155899 +1 = 155900 esse ser&aacute; o cupom inicial do dia que quero lan&ccedil;ar</li>\n<li style=\"text-align: justify;\"><strong>Cupom Final:</strong> &eacute; o COO informada na redu&ccedil;&atilde;o do dia que est&aacute; sendo lan&ccedil;ado</li>\n<li style=\"text-align: justify;\"><strong>GT Inicial:</strong> totalizador geral da redu&ccedil;&atilde;o do dia anterior</li>\n<li style=\"text-align: justify;\"><strong>GT Final:</strong> &eacute; o totalizador geral da redu&ccedil;&atilde;o do dia</li>\n<li style=\"text-align: justify;\"><strong>Venda Bruta:</strong> venda bruta efetuada no dia</li>\n<li style=\"text-align: justify;\"><strong>Cancelamentos:</strong> valor dos cancelamentos efetuados no dia</li>\n<li style=\"text-align: justify;\"><strong>Descontos:</strong> valor dos descontos que foram concedidos no dia. Se n&atilde;o houve descontos na data, ent&atilde;o pode ficar zerado</li>\n<li style=\"text-align: justify;\"><strong>Venda Liquida:</strong> valor da venda bruta menos o cancelamento e desconto quando houver</li>\n<li style=\"text-align: justify;\"><strong>F1:</strong> S&atilde;o as vendas de produtos com substitui&ccedil;&atilde;o</li>\n<li style=\"text-align: justify;\"><strong>I1:</strong> S&atilde;o as vendas de produtos isentos, n&atilde;o havendo essa modalidade o valor pode ficar zerado</li>\n<li style=\"text-align: justify;\"><strong>N1:</strong> S&atilde;o as vendas de produtos n&atilde;o tributados, n&atilde;o havendo essa modalidade o valor pode ficar zerado</li>\n<li style=\"text-align: justify;\"><strong>ISS:</strong> S&atilde;o os valores referentes a servi&ccedil;os prestados, n&atilde;o havendo essa modalidade o valor pode ficar zerado</li>\n<li style=\"text-align: justify;\"><strong>Aliq.1:</strong> &eacute; a primeira al&iacute;quota cadastrada. Ex: 17%<br /><strong>Aliq.2:</strong> &eacute; a segunda al&iacute;quota cadastrada. Ex: 27%</li>\n<li style=\"text-align: justify;\"><strong>Filial:</strong> o n&uacute;mero da filial onde est&atilde;o sendo lan&ccedil;adas as redu&ccedil;&otilde;es</li>\n</ul>\n</div>"
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            "<div><p>Caso voc&ecirc; precise <strong>emitir uma nota fiscal eletr&ocirc;nica seguida de cupom</strong>, o<strong> imposto n&atilde;o &eacute; declarado novamente</strong>, j&aacute; que a declara&ccedil;&atilde;o foi feita durante a emiss&atilde;o do cupom fiscal. Para este tipo de situa&ccedil;&atilde;o, existe um CFOP espec&iacute;fico, por isso, entre em contato com o seu contador para lhe informar qual CFOP utilizar.</p></div>"
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            "<div><strong>Como realizar um invent&aacute;rio/balan&ccedil;o</strong>\n<p style=\"text-align: justify;\" align=\"justify\">O invent&aacute;rio &eacute; uma obriga&ccedil;&atilde;o assessoria que quando n&atilde;o cumprida o contribuinte pode ser multado.</p>\n<p style=\"text-align: justify;\" align=\"justify\">O invent&aacute;rio da empresa deve ser realizado no &uacute;ltimo dia do ano, 31 de dezembro, e deve ser entregue na escritura&ccedil;&atilde;o fiscal de Fevereiro.</p>\n<p style=\"text-align: justify;\" align=\"justify\">No link abaixo, voc&ecirc; ir&aacute; aprender todo o procedimento para realizar o invent&aacute;rio / balan&ccedil;o da sua empresa, mantendo sempre o seu estoque ajustado.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><a href=\"http://universidadeats.com.br/ead/course/view.php?id=27\">Invent&aacute;rio/Balan&ccedil;o - Universidade ATS</a></p>\n<p align=\"justify\">&nbsp;</p>\n</div>"
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            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: </strong><strong>20</strong><strong>9</strong><strong> &ndash; IE do emitente inv&aacute;lida</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Esta rejei&ccedil;&atilde;o ocorre quando, ao emitir uma nota e a SEFAZ validar os dados do emitente, a Inscri&ccedil;&atilde;o Estadual informada em seu cadastro est&aacute; com a estrutura inv&aacute;lida como quantidade de caracteres informada por exemplo.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Acesse o cadastro de filiais e localize o cadastro da empresa com a qual est&aacute; sendo realizado a emiss&atilde;o de nota. Acione o bot&atilde;o de altera&ccedil;&atilde;o e corrija a Inscri&ccedil;&atilde;o Estadual informada no cadastro da empresa e salve as altera&ccedil;&otilde;es.</p>\n<p style=\"text-align: justify;\" align=\"justify\">Em seguida, basta transmitir a nota novamente.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-23T20:20:18.039Z",
      "updated": "2018-03-23T20:22:17.433Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_209 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_4_1521836465345",
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    },
    {
      "type": "standard",
      "title": "ECF - Segunda via do cupom",
      "output": {
        "text": {
          "values": [
            "<div>\n<p><strong>Cupom fiscal</strong> e a <strong>redu&ccedil;&atilde;o Z</strong> <strong>n&atilde;o</strong> podem ser <strong>reimpressos</strong>, devido as regras de funcionamento das <strong>impressoras fiscais.</strong></p>\n<p>A alternativa &eacute; gerar um arquivo <strong>MFD (Mem&oacute;ria de Fita Detalhe)</strong> atrav&eacute;s do sistema, pois este arquivo cont&eacute;m todas as informa&ccedil;&otilde;es de movimenta&ccedil;&atilde;o da ECF.</p>\n<p>Para gerar o arquivo MFD siga os seguintes passos:</p>\n<p><strong>Observa&ccedil;&atilde;o:</strong> <br />- Esse procedimento n&atilde;o ir&aacute; reimprimir o cupom fiscal na impressora fiscal<br />- Ap&oacute;s gerar o arquivo seguindo os passsos abaixo, a reimpress&atilde;o do cupom fiscal dever&aacute; ser feita em impressoras comuns.</p>\n<p>1. Acesse o <strong>ResulthECF</strong> <strong>(Emissor do Cupom Fiscal)</strong><br />2. <strong>Clique</strong> no bot&atilde;o <strong>Menu Fiscal (F10)</strong> localizado no canto inferior da tela<br />3. <strong>Clique</strong> no bot&atilde;o <strong>Arq. MFD</strong><br />4. Selecione <strong>Por per&iacute;odo</strong> ou <strong>Por intervalo de COO</strong> <strong>(C&oacute;digo do Cupom Fiscal)</strong><br />5. Selecinando a op&ccedil;&atilde;o por per&iacute;odo <strong>informe</strong> o intervalo <strong>de data</strong> que o cupom fiscal foi <strong>emitido</strong><br />6. Selecionando a op&ccedil;&atilde;o por intervalo <strong>informe</strong> o intervalo de <strong>n&uacute;mero de cupom fiscal</strong> emitido<br />7. <strong>Clique</strong> no bot&atilde;o <strong>OK</strong> para gerar o arquivo<br />8. O arquivo ser&aacute; gerado na pasta Arquivos Fiscais no seguinte endere&ccedil;o: <strong>C:\\ResWinCs\\ECF\\Arquivos Fiscais</strong><br />9. Abra o arquivo e se necess&aacute;rio realize a impress&atilde;o</p>\n<img src=\"/imagens/Copia do Cupom Fiscal.png\" /> &lt;\\div&gt;</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#ECF_ReimprimirCupom && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1512662013216",
      "previous_sibling": "node_5_1512494552188"
    },
    {
      "type": "standard",
      "title": "NFE - Prazo Carta Correção",
      "output": {
        "text": {
          "values": [
            "<div><p>Para <strong>emitir a carta de corre&ccedil;&atilde;o, ap&oacute;s a concess&atilde;o da autoriza&ccedil;&atilde;o de uso da NF-e</strong>, o emitente poder&aacute; sanar erros em campos espec&iacute;ficos da NF-e, por meio de Carta de Corre&ccedil;&atilde;o Eletr&ocirc;nica, transmitida &agrave; Administra&ccedil;&atilde;o Tribut&aacute;ria da unidade federada do emitente.</p> <p>Lembrando que, de acordo com o item 6.2 &ndash; Regras de valida&ccedil;&atilde;o da CC-e &ndash; da NT 2011/004, o <strong>prazo</strong> para emiss&atilde;o &eacute; <strong>30 dias (720 horas) da autoriza&ccedil;&atilde;o de uso</strong>.</p></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#nota_prazo_carta_correcao && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "NFE - Prazo Carta Correção",
      "previous_sibling": "NFE - Sequencial Igual Nota e Receber"
    },
    {
      "type": "standard",
      "title": "Cancelar_pedido_liquidado",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"228/mod_page/content/2/cancelamento%20de%20pedido%20j%C3%A1%20liquidado.mp4\"/>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-27T19:21:43.926Z",
      "updated": "2018-03-27T19:26:27.536Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Cancelar_pedido_liquidado && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1522178554813",
      "previous_sibling": "node_3_1522096331154"
    },
    {
      "type": "standard",
      "title": "Rejeicao_784",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\">\n<p><strong>Rejei&ccedil;&atilde;o 784 - NFC-e n&atilde;o permite o evento de Carta de Corre&ccedil;&atilde;o</strong></p>\n<p>&nbsp;<strong>O que significa?</strong></p>\n<p>Ao tentar emitir uma carta de corre&ccedil;&atilde;o para NFC-e o sistema ir&aacute; retornar esta rejei&ccedil;&atilde;o.</p>\n<p><strong>O que fazer?</strong></p>\n<p>N&atilde;o &eacute; poss&iacute;vel emitir carta de corre&ccedil;&atilde;o para NFC-e, caso deseja corrigir algo, deve cancelar o faturamento da NFC-e e faturar novamente com as informa&ccedil;&otilde;es corretas.</p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-02T20:25:56.291Z",
      "updated": "2018-03-02T20:27:20.493Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_784 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_3_1520022384589",
      "previous_sibling": "node_2_1520021981998"
    },
    {
      "type": "standard",
      "title": "Clientes_inativos",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>Clientes inativos</strong> <p style=\"text-align: justify;\">Para saber quais clientes n&atilde;o compram na empresa desde um determinado per&iacute;odo, identificar seus clientes que &ldquo;sumiram&rdquo; da empresa, basta gerar um relat&oacute;rio de clientes inativos para ter acesso a estas informa&ccedil;&otilde;es.</p> <p style=\"text-align: justify;\"><strong>1.</strong> Acesse: <strong>Relat&oacute;rios -&gt; Faturamento -&gt; Clientes Inativos</strong></p> <p style=\"text-align: justify;\"><strong>2.</strong> Preencha os filtros desejados.</p> <p style=\"text-align: justify;\"><strong>3.</strong> Para saber quais clientes n&atilde;o est&atilde;o comprando mais, preencha os campos de &ldquo;Clientes que n&atilde;o compram entre&rdquo; e informe o per&iacute;odo desejado.</p> <p style=\"text-align: justify;\"><strong>4.</strong> Clique em imprimir para gerar o relat&oacute;rio ou em Exportar Excel para exportar a planilha pro excel.</p> <p style=\"text-align: justify;\"><img src=\"/imagens/CLIENTES_INATIVOS.png\" /></p> </div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-08-13T18:59:15.519Z",
      "updated": "2018-08-13T19:04:54.262Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Clientes_inativos && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_4_1534186903036",
      "previous_sibling": "node_3_1534186287069"
    },
    {
      "type": "standard",
      "title": "ECF - Menu Funções",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/5438/mod_label/intro/3_Fun%C3%A7%C3%B5es%20ECF.mp4\" />"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-05-07T17:24:49.594Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#ecf_funcoes && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "ECF - Menu Funções",
      "previous_sibling": "NFE - Envio de Email"
    },
    {
      "type": "standard",
      "title": "Permissoes_preco_PDV",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>Permiss&otilde;es para alterar o valor do produto no PDV</strong></p> <p style=\"text-align: justify;\">Atrav&eacute;s do cadastro de usu&aacute;rio voc&ecirc; define em quais rotinas ele ter&aacute; acesso dentro do sistema, contudo, para permitir que um usu&aacute;rio tenha permiss&atilde;o de alterar pre&ccedil;o no PDV, &eacute; necess&aacute;rio que a permiss&atilde;o seja definida nas configura&ccedil;&otilde;es desta rotina.</p> <p style=\"text-align: justify;\">Para isso acesse:</p> <p style=\"text-align: justify;\">Movimentos -&gt; Faturamento -&gt; Vendas -&gt; &nbsp;PDV&nbsp; ou acione o bot&atilde;o de atalho do PDV.</p> <p style=\"text-align: justify;\"><strong>1.</strong> Acione o bot&atilde;o de configura&ccedil;&atilde;o na tela do PDV. ( Este bot&atilde;o s&oacute; ficar&aacute; dispon&iacute;vel para usu&aacute;rio Mestre).</p> <p><img src=\"/imagens/PermissaoPDV_01.png\" /></p> <p style=\"text-align: justify;\"><strong>2.</strong> Na guia pre&ccedil;o, localize a op&ccedil;&atilde;o: Pre&ccedil;os de Produtos.</p> <p style=\"text-align: justify;\"><strong>3.</strong> Ao marcar a op&ccedil;&atilde;o &ldquo; Altera Pre&ccedil;os&rdquo;, &ldquo;Mudar c/ seta p/ baixo&rdquo; ou &ldquo;Mudar c/ seta e altera o sistema ir&aacute; mostrar uma lista de usu&aacute;rio na tela. Nesta lista voc&ecirc; ir&aacute; marcar quais usu&aacute;rios ter&atilde;o permiss&atilde;o para executar esta funcionalidade.</p> <p style=\"text-align: justify;\"><strong>4.</strong> Ap&oacute;s liberar as permiss&otilde;es desejadas, clique em OK para saltar as configura&ccedil;&otilde;es e reinicie a tela do PDV.</p> <p><img src=\"/imagens/PermissaoPDV_02.png\" /></p> <p style=\"text-align: justify;\">&nbsp;</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-07-19T20:54:18.847Z",
      "updated": "2018-07-19T20:55:16.615Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Permissao_preco_PDV && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1532033766682",
      "previous_sibling": "node_1_1532032571348"
    },
    {
      "type": "standard",
      "title": "NFE - Devolução de Compra",
      "output": {
        "text": {
          "values": [
            "<p>Confira esse v&iacute;deo que preparamos para voc&ecirc;:<br /><br /> <video ats-universidade=\"/8587/mod_label/intro/DEVOLUCAO%20DE%20COMPRA%2003.mp4\"/>\n<strong>Observa&ccedil;&atilde;o:</strong> Caso tenha d&uacute;vida de como vincular fornecedor ao cliente assista o vídeo abaixo:<br /><br /><video ats-universidade=\"/8588/mod_label/intro/AMARRACAO%20CLIENTE%20FORNECEDOR.mp4\"/></p>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#nfe_dev_compra && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1513253965396",
      "previous_sibling": "node_1_1513243746025"
    },
    {
      "type": "standard",
      "title": "rejeicao_238",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\">\n<p><strong>Rejei&ccedil;&atilde;o: 238 - Cabe&ccedil;alho - Vers&atilde;o do arquivo XML superior a Vers&atilde;o vigente</strong></p>\n<p><strong>O que significa?</strong></p>\n<p>Ao emitir a nota fiscal, utilizando uma vers&atilde;o desatualizada do sistema a SEFAZ ir&aacute; retornar a mensagem de vers&atilde;o do arquivo XML superior a vers&atilde;o Vigente.</p>\n<p><strong>O que fazer?</strong></p>\n<p>Nesta situa&ccedil;&atilde;o, &eacute; necess&aacute;rio entrar em contato com a central de atendimento e solicitar uma atualiza&ccedil;&atilde;o de vers&atilde;o para que consiga transmitir a nota.</p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-07-06T15:21:42.435Z",
      "updated": "2018-07-10T20:01:26.758Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_238 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_5_1530890591662",
      "previous_sibling": "node_1_1530890004756"
    },
    {
      "type": "standard",
      "title": "ECF_Operador_Vendedor",
      "output": {
        "text": {
          "values": [
            "<div>O sistema emite esta mensagem porque est&aacute; configurado para que o operador seja um vendedor. Para amarrar o operador ao vendedor, siga os seguintes passos:\n<ul style=\"text-align: justify;\">\n<li>1. No m&oacute;dulo <strong>Retaguarda</strong>, acesse o <strong>Cadastro de Operadores </strong>em<strong> Cadastros &gt; Operadores</strong>. Verifique qual usu&aacute;rio est&aacute;&nbsp; amarrado ao cadastro de operador, conforme na imagem abaixo:</li>\n</ul>\n<p style=\"text-align: justify;\"><img src=\"/imagens/CADOPER.jpg\" /></p>\n<ul style=\"text-align: justify;\">\n<li>2. Ap&oacute;s identificar o usu&aacute;rio, acesse a tela de <strong>Cadastro de usu&aacute;rios </strong>em<strong> Cadastros &gt; Usu&aacute;rios. C</strong>lique no bot&atilde;o de <strong>Pesquisar</strong> e selecione usu&aacute;rio correspondente ao usu&aacute;rio que est&aacute; no cadastro de operador. Ao abrir o cadastro, clique no bot&atilde;o de <strong>Altera&ccedil;&atilde;o</strong>. No campo vendedor, selecione o vendedor correspondente ao usu&aacute;rio cadastrado e em seguida acione o bot&atilde;o OK para concluir a altera&ccedil;&atilde;o.</li>\n</ul>\n<p style=\"text-align: justify;\"><img src=\"/imagens/Cad_usua_amarrar_oper_vend.jpg\" /></p>\n<ul style=\"text-align: justify;\">\n<li>3. Depois de realizar este procedimento o seu operador estar&aacute; amarrado ao usu&aacute;rio que est&aacute; amarrado a um operador, realizando, portanto, a integra&ccedil;&atilde;o operador &eacute; vendedor.\n<p><strong>Observa&ccedil;&atilde;o:</strong></p>\nPara informar o usu&aacute;rio no cadastro de operador, o usu&aacute;rio deve estar previamente cadastrado, assim como, para informar o vendedor no cadastro de usu&aacute;rio, o vendedor tamb&eacute;m deve estar previamente cadastrado.</li>\n</ul>\n<p style=\"text-align: justify;\">&nbsp;</p>\n<div>&nbsp;</div>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#ecf_operador_vendedor && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1517414152737",
      "previous_sibling": "node_1_1516991648545"
    },
    {
      "type": "standard",
      "title": "Produto_Agregado",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/298/mod_page/content/2/produto_agregado.mp4\"/>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-23T19:00:21.467Z",
      "updated": "2018-04-02T20:16:06.422Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Produto_agregado && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1521831668391",
      "previous_sibling": "node_1_1521830431435"
    },
    {
      "type": "standard",
      "title": null,
      "output": {},
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "saudacao_sim"
      },
      "conditions": "#utilizo_resulth",
      "description": null,
      "dialog_node": "node_1_1502303421194",
      "previous_sibling": "NFE - Consulta Status"
    },
    {
      "type": "standard",
      "title": "ECF - Fechamento de Caixa Simples",
      "output": {
        "text": {
          "values": [
            "<div>\n<p>Para realizar o fechamento de caixa simples realize os seguintes passos:</p>\n<p><strong>Observa&ccedil;&atilde;o:</strong><br />Realize esse procedimento somente ao final do expediente</p>\n<p>1. Emite e Leitura X: Permane&ccedil;a ou acesse o <strong>ResulthECF</strong> &gt; <strong>clique</strong> no bot&atilde;o <strong>Menu</strong> <strong>Fiscal (F10)</strong> &gt; clique no bot&atilde;o <strong>LX</strong><br />2. Com a Leitura X em m&atilde;os, verifique nos <strong>\"Meios de Pagamento\"</strong> os <strong>totais por forma de pagamento (Dinheiro, Cheque, Cart&atilde;o, Conv&ecirc;nio etc)</strong> e conferir se o valor em m&atilde;os est&aacute; de acordo<br />3. Lembre-se de considerar os valores de <strong>Sangria</strong> e <strong>Suprimento</strong> em \"Totalizadores n&atilde;o Fiscais\" na Leitura X.<br />4. No sistema de retaguarda <strong>(Resulth Start, Business ou Caixa)</strong>, consultar o livro caixa em <strong>Consultas &gt; Livro Caixa\" ou \"Consultas &gt; Caixa &gt; Livro Caixa</strong> e gerar a consulta com a data do fechamento do caixa, conferindo assim os totais do Livro Caixa com a Leitura X.<br /> <br /><strong>Observa&ccedil;&atilde;o:</strong> <br />Fique atento quanto a configura&ccedil;&atilde;o do sistema, pois pode estar gerando Livro Caixa do total ou somente da parte em \"Dinheiro\".</p>\n<p><img src=\"/imagens/fechamento de caixa leitura x.png\"/></p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
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    {
      "type": "standard",
      "title": "Ativar_desativar_cliente",
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          "values": [
            "<div><strong>Como ativar ou desativar um cliente</strong> <p style=\"text-align: justify;\">&nbsp;</p> <p style=\"text-align: justify;\">Para ativar ou desativar o cadastro de determinado cliente, basta seguir os passos abaixo:</p> <p style=\"text-align: justify;\"><strong>1.</strong> Acesse o cadastro de cliente em Cadastros -&gt; Clientes -&gt; Clientes ou acione o bot&atilde;o de atalho Clientes.</p> <p style=\"text-align: justify;\"><strong>2.</strong> Localize o cadastro do cliente que deseja ativar ou desativar utilizando a fun&ccedil;&atilde;o de pesquisa, caso n&atilde;o saiba o c&oacute;digo de cliente ou acione o bot&atilde;o de consulta e digite o c&oacute;digo de cliente e pressione a tecla enter para carregar os dados do cliente em quest&atilde;o.</p> <p style=\"text-align: justify;\"><img src=\"/imagens/ATIVAR_DESATIVAR_CLIENTE_01.png\" /></p> <p style=\"text-align: justify;\"><strong>3.</strong> Ap&oacute;s localizar o cadastro do cliente, acione o bot&atilde;o de altera&ccedil;&atilde;o e marque a op&ccedil;&atilde;o de desativado e bloqueado para desativar e bloquear o cadastro ou desmarque a op&ccedil;&atilde;o para liberar, caso j&aacute; esteja marcado e deseja ativar o cadastro do cliente novamente.</p> <p style=\"text-align: justify;\"><img src=\"/imagens/ATIVAR_DESATIVAR_CLIENTE_02.png\" /></p> <p style=\"text-align: justify;\"><img src=\"/imagens/ATIVAR_DESATIVAR_CLIENTE_03.png\" /></p> <p style=\"text-align: justify;\"><strong>4.</strong> Clique em OK para salvar as altera&ccedil;&otilde;es.</p> </div>"
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      },
      "parent": null,
      "context": null,
      "created": "2018-08-13T18:48:59.528Z",
      "updated": "2018-08-13T18:51:38.927Z",
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      "conditions": "#Ativar_desativar_cliente && intents[0].confidence > 0.80",
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    },
    {
      "type": "standard",
      "title": "ECF - Devolução de Venda",
      "output": {
        "text": {
          "values": [
            "<div>Para realizar uma <strong>devolu&ccedil;&atilde;o de venda do Cupom Fiscal</strong> realize os seguintes passos: <ol> <li>Acesse o menu <strong>Fun&ccedil;&otilde;es (F12)</strong></li> <li>Acesse a aba<strong> Devolu&ccedil;&atilde;o</strong></li> <li><strong>Informe no campo 'COO' (Contador de Ordem de Opera&ccedil;&atilde;o) do cupom fiscal correspondente &agrave; venda</strong> e tecle &ldquo;<strong>ENTER</strong>\"</li> <li>Valide os dados do cliente</li> <li>Clique no bot&atilde;o<strong> &ldquo;OK&rdquo;</strong> e veja que <strong>os itens relacionados ao cupom ser&atilde;o listados</strong></li> <li>Com um duplo clique sobre o produto no qual deseja devolver &eacute; poss&iacute;vel <strong>alterar a quantidade</strong></li> </ol> <div><strong>Observa&ccedil;&atilde;o:</strong></div> <ul> <li>Os itens que foram devolvidos ficar&atilde;o destacados com a cor verde</li> <li>O recibo impresso na impressora fiscal<strong> n&atilde;o &eacute; considerado como uma opera&ccedil;&atilde;o v&aacute;lida fiscalmente</strong>, o correto &eacute; emitir a <strong>Nota Fiscal de Devolu&ccedil;&atilde;o de Venda</strong></li> <li>Caso a op&ccedil;&atilde;o Devolu&ccedil;&atilde;o <strong>N&Atilde;O</strong> esteja habilitada entrar em contato com o suporte no <strong>telefone (31) 2112-3700</strong></li> </ul></div>"
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      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
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    },
    {
      "type": "standard",
      "title": "Senha_de_instalaçao",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/10982/mod_label/intro/ATUALIZA%20SENHA%20DE%20INSTALA%C3%87%C3%83O.mp4\"/>"
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      "created": "2018-06-12T18:39:31.504Z",
      "updated": "2018-06-12T18:45:01.917Z",
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    },
    {
      "type": "standard",
      "title": "Reimprimir_danfe",
      "output": {
        "text": {
          "values": [
            "<div><strong>Reimprimir DANFE da nota</strong>\n<p style=\"text-align: justify;\">Para reimprimir a DANFE da nota, acesse a rotina: <strong>NF-e &rarr; Pesquisa Status NF-e</strong></p>\n<p style=\"text-align: justify;\">Preencha os campos de pesquisa, podendo pesquisar a nota atrav&eacute;s do seu n&uacute;mero, data de emiss&atilde;o, ou c&oacute;digo de cliente, em seguida, acione o bot&atilde;o de &ldquo;<strong>Pesquisar</strong>&rdquo;.</p>\n<p style=\"text-align: justify;\">A nota ser&aacute; listada na tela. Selecione a nota e acione o bot&atilde;o &ldquo;<strong>Reimprimir DANFE</strong>&rdquo;.</p>\n<img src=\"/imagens/REIMPRIMIR DANFE.jpg\" /></div>"
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      "created": "2018-04-26T19:10:33.924Z",
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    },
    {
      "type": "standard",
      "title": "NFE - Importar PDV",
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          "values": [
            "<div><p>Para realizar a <strong>importa&ccedil;&atilde;o do PDV para a nota</strong>, siga os seguintes passos:</p> <ol> <li>Acesse a rotina de <strong>Digita&ccedil;&atilde;o\\Emiss&atilde;o de Notas (NF-e - Digita&ccedil;&atilde;o\\Emiss&atilde;o de NF-e)</strong></li> <li>Informe o<strong> Tipo de Opera&ccedil;&atilde;o</strong> que ser&aacute; utilizado para a emiss&atilde;o da NF-e</li> <li>Clique no bot&atilde;o<strong> Importar Documento</strong>, e selecione a op&ccedil;&atilde;o Importar Pedidos (<strong>Tipos 51 e 55</strong>) onde ser&aacute; aberta a tela de <strong>Importa&ccedil;&atilde;o de Pedido</strong></li> <li>Na tela de Importa&ccedil;&atilde;o de Pedido, preencha os dados solicitados para buscar o pedido</li> <li>Informe a <strong>Filial</strong> e o <strong>Tipo de Pedido</strong>, na sequ&ecirc;ncia se n&atilde;o souber o c&oacute;digo do pedido, pode listar os pedidos de PDV que ainda n&atilde;o foram importados nos &uacute;ltimos dois dias</li> <li>Caso queira pedidos de dias anteriores, desmarque o check box &lsquo;Apenas dos &uacute;ltimos dois dias&rsquo;, assim ir&aacute; listar todos pedidos ainda n&atilde;o importados</li> <li>Preenchida a tela de<strong> Importa&ccedil;&atilde;o de Pedido</strong>, pode confirmar a importa&ccedil;&atilde;o do pedido selecionado</li> <li>Concluida a importa&ccedil;&atilde;o, pode prosseguir com o faturamento e emiss&atilde;o da NF-e</li> </ol><img src=\"/imagens/Como importar PDV para a NF-e_1.jpg\"></br><img src=\"/imagens/Como importar PDV para a NF-e_2.png\"></div>"
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      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
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    },
    {
      "type": "standard",
      "title": "Totalizar_form_pag_relatorio",
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          "values": [
            "<div style=\"text-align: justify;\"><strong>Relat&oacute;rio de faturamento totalizando por formas de pagamento</strong></p>\n<p style=\"text-align: justify;\">Para visualizar seu faturamento totalizando por formas de pagamento, basta gerar um relat&oacute;rio de <strong>&ldquo;Faturamento por Pedido&rdquo;</strong> e selecionar o filtro desejado.</p>\n<p style=\"text-align: justify;\">Acesse: <strong>Relat&oacute;rios &rarr; Faturamento &rarr; Faturamento &rarr; Faturamento por pedido</strong></p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/FATURAMENTO_POR_PEDIDO_MENU.jpg\" /></p>\n<p style=\"text-align: justify;\">Na tela do relat&oacute;rio, selecione a filial e o per&iacute;odo de data desejado, seja por faturamento ou emiss&atilde;o.</p>\n<p style=\"text-align: justify;\">Al&eacute;m dos diversos filtros, &eacute; poss&iacute;vel selecionar o tipo de pedido que deseja visualizar e para que seja totalizado as formas de pagamento, selecione a op&ccedil;&atilde;o <strong>&ldquo;Totalizar por formas de pagamento&rdquo;</strong> conforme mostra a imagem.</p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/FILTROS_FATURAMENTO_PEDIDO.jpg\" /></p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/TOTALIZAR_FAT_PEDIDO.jpg\" /></div>"
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      "parent": null,
      "context": null,
      "created": "2018-03-22T20:13:25.880Z",
      "updated": "2018-03-23T18:42:45.460Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Faturamento_total_pagamento && intents[0].confidence > 0.80",
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      "dialog_node": "node_2_1521749651710",
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    },
    {
      "type": "standard",
      "title": "Rejeicao_206",
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          "values": [
            "<div><strong>Rejei&ccedil;&atilde;o 206: NF-e j&aacute; est&aacute; inutilizada na Base de dados da SEFAZ</strong>\n<p style=\"text-align: justify;\">&nbsp;<strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">Esta rejei&ccedil;&atilde;o ocorre ao tentar transmitir uma nota fiscal eletr&ocirc;nica utilizando um n&uacute;mero de nota que j&aacute; foi inutilizado.</p>\n<p style=\"text-align: justify;\">Sabe-se que o m&eacute;todo de inutiliza&ccedil;&atilde;o, disponibilizado nos webservices da NF-e, tem como&nbsp;par&acirc;metros (entrada) o n&uacute;mero inicial e o n&uacute;mero final, que caracterizam a faixa de n&uacute;meros que se deseja inutilizar.</p>\n<p style=\"text-align: justify;\">&nbsp;No RESULTH a Inutiliza&ccedil;&atilde;o &eacute; realizada na Rotina NF-e &gt; Inutiliza&ccedil;&atilde;o de NF-e, onde as faixas inutilizadas s&atilde;o registradas com o Motivo da Inutiliza&ccedil;&atilde;o e o Protocolo gerado e retornado pela Sefaz.&nbsp;</p>\n<p style=\"text-align: justify;\">&nbsp;<strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Caso tente emitir uma nota com a sequ&ecirc;ncia/numera&ccedil;&atilde;o que j&aacute; tenha sido inutilizada, a nota ser&aacute; rejeitada, com a mensagem&nbsp;Rejei&ccedil;&atilde;o: NF-e j&aacute; est&aacute; inutilizada na Base de Dados da SEFAZ, portanto, altere o n&uacute;mero de sequ&ecirc;ncia da nota fiscal emitida para que consiga faturar o pedido normalmente.</p>\n<p>&nbsp;</p>\n</div>"
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      "parent": null,
      "context": null,
      "created": "2018-02-21T13:15:14.697Z",
      "updated": "2018-02-21T13:18:35.958Z",
      "metadata": {},
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rejeicao_206 && intents[0].confidence > 0.80",
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    {
      "type": "standard",
      "title": "Conta_caixa",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/115/mod_page/content/4/conta%20caixa.mp4\"/>"
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          "selection_policy": "sequential"
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      },
      "parent": null,
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      "created": "2018-04-17T19:39:17.070Z",
      "updated": "2018-05-09T16:44:04.442Z",
      "metadata": {},
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      "conditions": "#Conta_caixa && intents[0].confidence > 0.80",
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    {
      "type": "standard",
      "title": "Boleto_ATS",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/8186/mod_label/intro/boleto_ATS.mp4\"/>"
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      },
      "parent": null,
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      "created": "2018-03-19T19:16:21.567Z",
      "updated": "2018-03-26T19:47:17.358Z",
      "metadata": {},
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    },
    {
      "type": "standard",
      "title": "Lista_produtos_por_grupo",
      "output": {
        "text": {
          "values": [
            "<p>O Resulth possibilita que voc&ecirc; emita relat&oacute;rios de produtos utilizando os grupos ou subgrupos como filtros.</p> <p>Uma forma de saber quais produtos est&atilde;o em determinado grupo &eacute; emitindo uma listagem de produtos, informando o grupo desejado como filtro da pesquisa.</p> <p>Para isso, acesse a tela de cadastro de produtos, dispon&iacute;vel em: <strong>Cadastros -&gt; Produtos -&gt; Produtos </strong>e em seguida, acione o bot&atilde;o lista.&nbsp;&nbsp;<img src=\"/imagens/Lista_produtos.png\" /></p> <p>Nesta tela, basta informar o grupo desejado, no campo de grupo e clique em OK para gerar o relat&oacute;rio.&nbsp;&nbsp;<img src=\"/imagens/Lista_produtos_02.png\" /></p> <p>Todos os produtos associados ao grupo informado ser&atilde;o listados no relat&oacute;rio.&nbsp;&nbsp;<img src=\"/imagens/Lista_produtos_03.png\" /></p> <p>&nbsp;</p>"
          ],
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        }
      },
      "parent": null,
      "context": null,
      "created": "2018-08-30T20:10:36.728Z",
      "updated": "2018-08-30T20:18:26.552Z",
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      "conditions": "#Lista_produtos_por_grupo && intents[0].confidence > 0.80",
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    },
    {
      "type": "standard",
      "title": "NFE - Reimprimir DANFE",
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          "values": [
            "<div><p>Para realizar a <strong>reimpress&atilde;o do DANFE da NF-e</strong> j&aacute; emitida, siga os seguintes passos:</p> <ol> <li>Localizar a rotina <strong>Pesquisa Status NF-e (NF-e &ndash; Pesquisa Status NF-e)</strong></li> <li>Utilizar os filtros de busca (Per&iacute;odo &ndash; Cliente &ndash; Status &ndash; N&ordm; Nota), para listar a NF-e</li> <li>Encontrada a nota, selecione a mesma com duplo clique. Lembrando que s&oacute; &eacute; poss&iacute;vel reimprimir as notas com o Status Autorizada</li> <li>Ap&oacute;s selecionada, caso a nota estiver autorizada, ser&aacute; habilitado o campo <strong>Reimprimir DANFE</strong>, onde deve clicar.</li> <li>Em seguida ser&aacute; aberta a tela de Setup. Est&aacute; permite visualizar, imprimir, salvar, selecionar a impressora que deseja imprimir e definir a quantidade de copias de impress&atilde;o.</li> </ol> <p><strong>Observa&ccedil;&atilde;o (Informa&ccedil;&otilde;es da Tela de Setup)</strong></p> <ul> <li>Printer: Impress&atilde;o do DANFE</li> <li>Preview: Visualiza&ccedil;&atilde;o do DANFE</li> <li>File: Salvar o arquivo DANFE em PDF</li> <li>Para definir a impressora, basta clicar em SETUP novamente</li> </ul><img src=\"/imagens/Como reimprimir Nota Fiscal Eletrônica NF 1.jpg\"></br><img src=\"/imagens/Como reimprimir Nota Fiscal Eletrônica NF 2.jpg\"></div>"
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    {
      "type": "standard",
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            "<div>Ol&aacute;, meu nome &eacute; <strong>Tina Teles</strong> e sou a atendente VIRTUAL da ATS.</div>\n<div>\n<div>&nbsp;</div>\n<div>Espero conseguir ajud&aacute;-lo, pois ainda n&atilde;o sei tudo sobre as nossas solu&ccedil;&otilde;es. Mas, sou bem esperta e aprendo muito com voc&ecirc;.\n<p>Voc&ecirc; pode me fazer perguntas nesse chat aqui embaixo ou se precisar falar com algum de nossos especialistas, clique no bot&atilde;o \"<strong>Suporte T&eacute;cnico</strong>\" ali em cima.</p>\n</div>\n</div>"
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    {
      "type": "standard",
      "title": "NFE - Devolução de Venda/Pedido",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:\n<video ats-universidade=\"/8579/mod_label/intro/DEVOLUCAO%20DE%20VENDA%20COM%20DOC%20DE%20ORIGEM%2001.mp4\"/>"
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    {
      "type": "standard",
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            "<div style=\"text-align: justify;\" align=\"justify\">\n<p align=\"justify\"><strong>Rejei&ccedil;&atilde;o: </strong><strong>2</strong><strong>84</strong><strong> - Certificado Transmissor revogado</strong></p>\n<p align=\"justify\"><strong>O que significa?</strong></p>\n<p align=\"justify\">Ao emitir uma nota fiscal e a SEFAZ validar o certificado digital que est&aacute; assinando o documento e o mesmo estiver presente na lista de certificados revogados (LCR), ser&aacute; retornado a seguinte rejei&ccedil;&atilde;o: Certificado Transmissor revogado.</p>\n<p align=\"justify\"><strong>O que fazer?</strong></p>\n<p align=\"justify\">Nesta situa&ccedil;&atilde;o, &eacute; necess&aacute;rio que o usu&aacute;rio entre em contato com a empresa certificadora para entender o porque seu certificado est&aacute; revogado. &Eacute; fundamental que o usu&aacute;rio adquira um certificado v&aacute;lido para realizar a emiss&atilde;o da nota. Com um novo certificado, entre em contato com a central de atendimento para que seja realizado a associa&ccedil;&atilde;o do certificado dentro do sistema.</p>\n</div>"
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        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-18T19:49:55.527Z",
      "updated": "2018-04-18T19:52:45.103Z",
      "metadata": {},
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rejeicao_284 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1524080995224",
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    },
    {
      "type": "standard",
      "title": "Rejeicao_303",
      "output": {
        "text": {
          "values": [
            "<div><p><strong>Rejei&ccedil;&atilde;o: 303 - Uso Denegado: Destinat&aacute;rio n&atilde;o habilitado a operar na UF</strong></p>\n<p><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">O cliente para quem voc&ecirc; est&aacute; tentando emitir a NF-e possui irregularidades no seu cadastro junto a Sefaz ou a Incri&ccedil;&atilde;o Estadual dele possui uma das situ&ccedil;&otilde;es abaixo:</p>\n<ul style=\"text-align: justify;\">\n<li>I.E. Suspensa;</li>\n<li>I.E. Cancelada;</li>\n<li>I.E. Baixada;</li>\n<li>I.E. Em Processo de Baixa.</li>\n</ul>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">O respons&aacute;vel Legal do seu cliente deve procurar a Sefaz, validar as situa&ccedil;&otilde;es acima e resolver as pend&ecirc;ncias, caso contr&aacute;rio, n&atilde;o poder&aacute; vender para o mesmo.</p></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-27T12:35:22.753Z",
      "updated": "2018-02-27T12:37:03.327Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rejeicao_303 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_3_1519734921651",
      "previous_sibling": "node_2_1519734215018"
    },
    {
      "type": "standard",
      "title": "Rejeicao_766",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o 766: Item com CST indevido\"</strong>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Quando for emitido uma NFC-e e o produto estiver com CST de ICMS <strong>diferente</strong> da lista abaixo, ser&aacute; retornado pela SEFAZ a rejei&ccedil;&atilde;o \"766 - Rejei&ccedil;&atilde;o: Item com CST indevido\":</p>\n<p style=\"text-align: justify;\" align=\"justify\">00 - Tributada integramente;</p>\n<p style=\"text-align: justify;\" align=\"justify\">20 - Com redu&ccedil;&atilde;o da Base de C&aacute;lculo;</p>\n<p style=\"text-align: justify;\" align=\"justify\">40 - Isenta;</p>\n<p style=\"text-align: justify;\" align=\"justify\">41 - N&atilde;o tributada;</p>\n<p style=\"text-align: justify;\" align=\"justify\">60 - ICMS cobrado anteriormente por substitui&ccedil;&atilde;o tribut&aacute;ria;</p>\n<p style=\"text-align: justify;\" align=\"justify\">90 - Outros (a crit&eacute;rio da UF).</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Confira se os seus produtos que comp&otilde;em a NFC-e cont&eacute;m CST diferente de 000, 020, 040, 041, 060 ou 090. Se sim, confira com a contabilidade qual &eacute; o CST mais adequado para essa situa&ccedil;&atilde;o e altere o cadastro do produto, na aba \"<strong>Dados tribut&aacute;rios\"&rarr;\"ICMS/IPI\" </strong>no campo<strong> \"</strong><strong>C</strong><strong>od </strong><strong>T</strong><strong>ribut\"</strong></p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-05-10T19:54:11.526Z",
      "updated": "2018-05-10T20:10:08.243Z",
      "metadata": {},
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rejeicao_766 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1525982050223",
      "previous_sibling": "node_1_1525981893141"
    },
    {
      "type": "standard",
      "title": "Rejeicao_214",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 214 - Tamanho da mensagem excedeu o limite estabelecido</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Ao emitir uma nota fiscal que o tamanho ultrapasse 500Kb, o sistema da SEFAZ ir&aacute; rejeitar o arquivo apresentando a seguinte mensagem: Rejei&ccedil;&atilde;o: 214 - Tamanho da mensagem excedeu o limite estabelecido.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Nesta situa&ccedil;&atilde;o, &eacute; necess&aacute;rio verificar a quantidade de itens e informa&ccedil;&otilde;es contidas na nota. Se a nota conter muitos itens, estes dever&atilde;o ser divididos em duas notas com numera&ccedil;&atilde;o diferente para o mesmo cliente, pois a SEFAZ n&atilde;o aceita aquivos maiores que 500kb.</p>\n<p align=\"justify\">&nbsp;</div>"
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        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-17T19:34:16.500Z",
      "updated": "2018-04-17T19:35:24.564Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rejeicao_214 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1523993650904",
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    },
    {
      "type": "standard",
      "title": "NFE - Destacar IPI na nota fiscal",
      "output": {
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          "values": [
            "<div><p>Para destacar o IPI na nota fiscal realize os seguintes passos:</p> <ol> <li>&nbsp;<strong>Verifique</strong> se a op&ccedil;&atilde;o <strong>Usar IPI</strong> est&aacute; marcada no <strong>cadastro de filiais: Cadastros &gt; Filiais</strong></li> <li>&nbsp;Ap&oacute;s acessar o cadastro de filiais <strong>clique</strong> no bot&atilde;o <strong>Pesquisa</strong></li> <li>&nbsp;D&ecirc; um <strong>duplo clique</strong> na <strong>filial</strong> em que ser&aacute; emitida a nota fiscal</li> <li>&nbsp;<strong>Verifique</strong> se a op&ccedil;&atilde;o <strong>Usar IPI</strong> est&aacute; <strong>marcada</strong></li> <li>&nbsp;Caso n&atilde;o esteja, <strong>marque</strong></li> <li>&nbsp;Para <strong>marque</strong> a op&ccedil;&atilde;o clique no bot&atilde;o <strong>Altera&ccedil;&atilde;o</strong>, marque a op&ccedil;&atilde;o <strong>Usar IPI</strong></li> <li>&nbsp;<strong>Clique</strong> no bot&atilde;o <strong>OK</strong> para confirmar a opera&ccedil;&atilde;o</li> <li>&nbsp;<strong>Verifique</strong> se no cadastro de produto a al&iacute;quota IPI est&aacute; informada&nbsp;</li> <li>&nbsp;<strong>Acesse: Cadastros &gt; Produtos &gt; Produtos</strong></li> <li><strong>Clique</strong> na aba <strong>Dados Tribut&aacute;rios</strong></li> <li><strong>Clique</strong> na <strong>sub aba ICMS/IPI</strong></li> <li><strong>Verifique</strong> se a al&iacute;quota de IPI est&aacute; informada nos campos Aliq. IPI</li> <li>Caso n&atilde;o esteja, clique no bot&atilde;o Altera&ccedil;&atilde;o</li> <li><strong>Informe</strong> a al&iacute;quota de IPI no <strong>campo Aliq. IPI</strong></li> <li><strong>Informe</strong> o C&oacute;digo de&nbsp;Enquadramentodo IPI no campo <strong>C&oacute;d. enquadramento</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>OK</strong> para salvar a altera&ccedil;&atilde;o</li> <li><strong>Acesse</strong> o Cadastro do Tipo de Opera&ccedil;&atilde;o<strong> (Cadastros &gt; Tipo de Opera&ccedil;&atilde;o)</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Consulta</strong> e informe o C&oacute;digo da Opera&ccedil;&atilde;o a ser utilizada no campo C&oacute;digo, caso n&atilde;o saiba o c&oacute;digo, clique no bot&atilde;o <strong>Pesquisa</strong> e localize a Opera&ccedil;&atilde;o desejada.&nbsp;</li> <li><strong>Certifique-se</strong> de que o <strong>Tipo de Opera&ccedil;&atilde;o</strong> est&aacute; definida para destacar IPI, na guia Complementos do Tipo de Opera&ccedil;&atilde;o, no campo<strong> IPI</strong></li> <li><strong>Acesse</strong> o endere&ccedil;o a seguir para emitir a nota fiscal: <strong>NF-e &gt; Digita&ccedil;&atilde;o/Emiss&atilde;o de NF-e</strong></li> <li>Preencha o cabe&ccedil;alho informando o Tipo de Opera&ccedil;&atilde;o, Cliente, Prazo se necess&aacute;rio e o Vendedor</li> <li><strong>Informe</strong> os <strong>produtos</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Faturar</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>OK</strong> para emitir a nota fiscal</li>   </ol></div>"
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        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#NFE-Destacar-IPI-na-nota-fiscal && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1504194337257",
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    },
    {
      "type": "standard",
      "title": "Rejeicao_279",
      "output": {
        "text": {
          "values": [
            "<div class=\"western\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 279 - C&oacute;digo Munic&iacute;pio do Local de Entrega: difere da UF do Local de Entrega</strong></p>\n<p class=\"western\" align=\"justify\"><strong>O que significa?</strong></p>\n<p class=\"western\" align=\"justify\">Quando o usu&aacute;rio emitir uma nota que contenha local de entrega, ao validar o c&oacute;digo do munic&iacute;pio do local de entrega e este estiver com os dois primeiros d&iacute;gitos diferentes dos d&iacute;gitos que correspondem a sigla da UF informada, o sistema da SEFAZ ir&aacute; emitir a seguinte rejei&ccedil;&atilde;o: 279 - C&oacute;digo Munic&iacute;pio do Local de Entregadifere da UF do Local de Entrega.</p>\n<p class=\"western\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p class=\"western\" align=\"justify\">&Eacute; necess&aacute;rio verificar o c&oacute;digo de munic&iacute;pio cadastrado no endere&ccedil;o do local de entrega. Altere o cadastro e informe o c&oacute;digo v&aacute;lido de acordo com a tabela de c&oacute;digo de munic&iacute;pio disponibilizada pelo IBGE.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-12T20:44:45.267Z",
      "updated": "2018-04-12T20:54:18.936Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rejeicao_279 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1523565949957",
      "previous_sibling": "node_1_1523565717078"
    },
    {
      "type": "standard",
      "title": "Vendas_por_Cliente",
      "output": {
        "text": {
          "values": [
            "<div align=\"justify\"><strong>Relat&oacute;rio de vendas por cliente</strong>\n<p align=\"justify\">Saber a quantidade de vendas que foram realizadas para determinado cliente facilita tanto na hora de ter um controle dos receb&iacute;veis quanto para pensar em uma estrat&eacute;gia de fidelidade. Para isso, o sistema Resulth fornece o relat&oacute;rio de vendas por cliente.</p>\n<p align=\"justify\">Acesse a rotina &ldquo;<strong>relat&oacute;rios &rarr; faturamento &rarr; vendas &rarr; por cliente&rdquo;</strong></p>\n<p align=\"justify\">Para tornar o relat&oacute;rio mais simples, utilize os filtros que o mesmo oferece, informando o cliente, o per&iacute;odo e outras informa&ccedil;&otilde;es que julgar necess&aacute;rias.</p>\n<p align=\"justify\">Em seguida, clique em imprimir.</p>\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\"><strong>Observa&ccedil;&atilde;o:</strong> O preenchimento dos filtros n&atilde;o s&atilde;o obrigat&oacute;rios.</p>\n<p><img src=\"/imagens/REL_VENDAS_CLIENTE.jpg\" /></p>\n<p>&nbsp;</p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-05-25T16:40:40.397Z",
      "updated": "2018-07-09T19:48:46.469Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Vendas_por_cliente && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1527266463955",
      "previous_sibling": "node_1_1527193897979"
    },
    {
      "type": "standard",
      "title": "REC - Estorno Simples",
      "output": {
        "text": {
          "values": [
            "<div>\n<p>Para estornar documentos feitos na Liquida&ccedil;&atilde;o Simples realize os seguintes passos:</p>\n<ol>\n<li>Acesse: <strong>Movimentos &ndash; Contas a Receber &ndash; Estorno de Contas Recebidas</strong></li>\n<li><strong>Tecle ENTER</strong> para <strong>pesquisar</strong> o cliente</li>\n<li><strong>Selecione</strong> o cliente</li>\n<li><strong>Informe</strong> <strong>Tipo de Doc.</strong> para pesquisar por <strong>tipo de documento</strong> ou <strong>informe</strong> o <strong>n&uacute;mero do documento baixado</strong> no campo <strong>N&deg; Documento</strong><br />Essas informa&ccedil;&otilde;es <strong>n&atilde;o s&atilde;o obrigat&oacute;rias</strong>, <strong>podendo deix&aacute;-las em branco</strong></li>\n<li><strong>Informe</strong> o <strong>per&iacute;odo da liquida&ccedil;&atilde;o</strong> no campo<strong> Per&iacute;odo</strong>. Essa informa&ccedil;&atilde;o <strong>n&atilde;o &eacute; obrigat&oacute;ria</strong>, se deixar em branco o sistema ir&aacute; pesquisar todo o per&iacute;odo de movimenta&ccedil;&atilde;o.</li>\n<li><strong>Clique</strong> no bot&atilde;o <strong>Buscar</strong></li>\n<li>Ser&aacute; <strong>apresentado</strong> no <strong>grid</strong> os <strong>documentos liquidados</strong></li>\n<li><strong>D&ecirc;</strong> um <strong>duplo clique</strong> para <strong>selecionar</strong> o documento</li>\n<li><strong>Clique</strong> no bot&atilde;o <strong>Estornar</strong></li>\n<li>Ser&aacute; <strong>exibido</strong> uma mensagem confirmando o estorno ou n&atilde;o</li>\n<li><strong>Clique</strong> em <strong>SIM</strong> para estornar o documento</li>\n</ol><img src=\"/imagens/Estorno Simples.png\" />\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rec_estorno_simples && intents[0].confidence > 0.90",
      "description": null,
      "dialog_node": "node_2_1512491378784",
      "previous_sibling": "node_2_1512403856931"
    },
    {
      "type": "standard",
      "title": "Rejeicao_291",
      "output": {
        "text": {
          "values": [
            "<div><strong>Rejei&ccedil;&atilde;o 291 - Certificado Assinatura Data Validade</strong>\n<p><strong>O que significa?</strong></p>\n<p>Ao emitir a nota fiscal e se deparar com a rejei&ccedil;&atilde;o 291, significa que o certificado digital que est&aacute; sendo utilizado para assinar a nota fiscal eletr&ocirc;nica est&aacute; vencido.</p>\n<p><strong>O que fazer?</strong></p>\n<p>Seu certificado precisa ser trocado. Entre em contato com seu fornecedor de certificado digital para realizar a compra de um novo certificado.</p>\n<p>Ap&oacute;s instalado na m&aacute;quina, entre em contato com nossa central de atendimento para solicitar a associa&ccedil;&atilde;o do novo certificado ao sistema Resulth.</p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-01T14:43:52.153Z",
      "updated": "2018-03-01T14:44:53.149Z",
      "metadata": {},
      "next_step": {
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        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_291 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1519915431824",
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    },
    {
      "type": "standard",
      "title": "Rejeicao_220",
      "output": {
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            "<div align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 220 &ndash; Prazo de cancelamento superior ao previsto na Legisla&ccedil;&atilde;o</strong>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Ao tentar realizar o cancelamento de uma nota que foi emitida a mais de 24 horas, ser&aacute; retornado a rejei&ccedil;&atilde;o 220 &ndash; Prazo de cancelamento superior ao previsto na legisla&ccedil;&atilde;o.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">O prazo para cancelamento da NF-e via sistema &eacute; de at&eacute; 24h ap&oacute;s a emiss&atilde;o da nota. Passado o prazo entre em contato com sua contabilidade para que esta possa lhe orientar como realizar o cancelamento extempor&acirc;neo da nota.</p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-21T20:25:15.003Z",
      "updated": "2018-03-21T20:26:41.470Z",
      "metadata": {},
      "next_step": {
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      "conditions": "#Rejeicao_220 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1521663960514",
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    },
    {
      "type": "standard",
      "title": "Faturamento_por_pedido",
      "output": {
        "text": {
          "values": [
            "<div class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\"><strong>Faturamento por pedido</strong> <p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">&nbsp;</p> <p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">&Eacute; importante saber quanto foi vendido por formas de pagamento para ter um controle de quanto sua empresa receber&aacute; dos clientes nos pr&oacute;ximos dias. No relat&oacute;rio de faturamento por pedido &eacute; poss&iacute;vel ver os resultados das vendas de Ordem de Servi&ccedil;o, PDV, ECF e Nota Fiscal. Para isso, acesse a rotina de</p> <p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\"><strong>Relat&oacute;rios &rarr; Faturamento &rarr; Faturamento &rarr; Faturamento por pedido.</strong></p> <p><img src=\"/imagens/faturamento_pedido.png\" /></p> <p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">&nbsp;1. Informe o per&iacute;odo desejado, se os pedidos a serem considerados ser&atilde;o por data de faturamento ou de emiss&atilde;o.</p> <p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">2. Selecione do lado direito com clique duplo do mouse, no campo de <strong>Prazo(s) de pagto,</strong> o prazo que deseja saber o total. <strong>Informando esse filtro, ser&aacute; retornado somente vendas com esse prazo. Se desejar deixar em branco, o sistema buscar&aacute; todos os pedidos com todos os prazos.</strong></p> <p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">3. Marque a op&ccedil;&atilde;o &ldquo;<strong>Totalizar por forma de pagamento</strong>&rdquo; ou &ldquo;<strong>Totalizar por prazo de pagamento</strong>&rdquo;, localizada na parte inferior direita da tela para que o sistema possa trazer para voc&ecirc; de forma resumida, o quanto dentro do per&iacute;odo informado, foi vendido com a forma ( dinheiro, cart&atilde;o, cheque etc) ou o prazo de pagamento (30 dias, 90 dias etc).</p> <p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">Ap&oacute;s preencher todos os filtros desejados, acione o bot&atilde;o de imprimir para gerar o relat&oacute;rio.</p> </div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-07-20T20:49:16.800Z",
      "updated": "2018-07-20T21:16:27.196Z",
      "metadata": {},
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Faturamento_por_pedido && intents[0].confidence > 0.80",
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    {
      "type": "standard",
      "title": "Rejeicao_282",
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          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 282 - Certificado Transmissor sem CNPJ</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Ao emitir uma nota fiscal o documento deve ser assinado com o certificado digital e este deve conter um CNPJ vinculado a ele. Caso o certificado que est&aacute; sendo utilizado n&atilde;o possua nenhum CNPJ a ele vinculado, o sistema da SEFAZ ir&aacute; retornar a seguinte mensagem: Rejei&ccedil;&atilde;o 282 - Certificado Transmissor sem CNPJ.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Nesta situa&ccedil;&atilde;o, &eacute; necess&aacute;rio que o usu&aacute;rio entre em contato com a empresa certificadora e regularize a situa&ccedil;&atilde;o de seu certificado digital, pois todo certificado digital deve possuir um CNPJ vinculado para que seja garantido a identidade do emissor.</div>"
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      "parent": null,
      "context": null,
      "created": "2018-04-18T19:48:36.970Z",
      "updated": "2018-04-18T19:49:44.618Z",
      "metadata": {},
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    },
    {
      "type": "standard",
      "title": "Entrada_nota_via_xml",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/1414/mod_page/content/2/ENTRADA%20DE%20NOTA%20VIA%20XML.mp4\"/>"
          ],
          "selection_policy": "sequential"
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      "parent": null,
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      "created": "2018-04-10T17:48:58.381Z",
      "updated": "2018-04-17T19:38:54.178Z",
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      "conditions": "#Entrada_nota_xml && intents[0].confidence > 0.80",
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      "type": "standard",
      "title": "Rejeicao_217",
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            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 217 &ndash; NF-e n&atilde;o consta na base de dados da SEFAZ</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Ao consultar uma nota cuja ainda n&atilde;o consta autorizada na SEFAZ ou &eacute; inexistente, o sistema da SEFAZ apresenta a rejei&ccedil;&atilde;o 217 &ndash; NF-e n&atilde;o consta na base de dados da SEFAZ.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Esta rejei&ccedil;&atilde;o pode ocorrer pelo fato da nota ainda n&atilde;o estar sincronizada no site da SEFAZ. Realize uma consulta da chave de acesso na SEFAZ Estadual e caso obtenha exito, basta aguardar a SEFAZ atualizar os dados para que o retorno da nota seja positivo.</p>\n<p style=\"text-align: justify;\" align=\"justify\">Caso a chave de acesso n&atilde;o conste como atualizada em nenhuma SEFAZ, estadual ou nacional, atrav&eacute;s da rotina de pesquisa status nf-e &eacute; poss&iacute;vel transmitir a nota novamente.</div>"
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      "parent": null,
      "context": null,
      "created": "2018-03-27T20:16:11.278Z",
      "updated": "2018-03-27T20:17:43.916Z",
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      "conditions": "#Rejeicao_217 && intents[0].confidence > 0.80",
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    {
      "type": "standard",
      "title": "Cadastro_usuario",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/7243/mod_label/intro/CADASTRO%20DE%20USUARIO.mp4\"/>"
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      "parent": null,
      "context": null,
      "created": "2018-03-06T20:31:57.410Z",
      "updated": "2018-03-07T19:56:54.622Z",
      "metadata": {},
      "next_step": {
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    {
      "type": "standard",
      "title": "Protocolo_NF-e",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>N&uacute;mero de protocolo da Nota</strong> <p>&nbsp;</p> <p>Ao realizar a transmiss&atilde;o ou cancelamento de uma nota a SEFAZ gera o n&uacute;mero de protocolo da opera&ccedil;&atilde;o realizada.</p> <p>Atrav&eacute;s da rotina de pesquisa status nf-e &eacute; poss&iacute;vel verificar este n&uacute;mero de protocolo.</p> <p>Acesse:</p> <p><strong>1.</strong> Menu <strong>NF-e -&gt; Pesquisa Status NF-e</strong>;</p> <p><strong>2.</strong> Informe os filtros desejados, como data de per&iacute;odo de emiss&atilde;o, se deseja visualizar somente as canceladas, faturadas ou todas;</p> <p>Caso saiba o n&uacute;mero da nota, basta informar o n&uacute;mero e clicar em pesquisar.</p> <p><strong>3.</strong> Respeitando os filtros informados, as notas ser&atilde;o listadas juntamente com data, status, protocolo, chave de acesso al&eacute;m de outras informa&ccedil;&otilde;es como email, s&eacute;rie e motivo de cancelamento.</p> <p><img src=\"/imagens/Protocolo_nfe.png\" /></p> </div>"
          ],
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      },
      "parent": null,
      "context": null,
      "created": "2018-08-13T17:51:48.579Z",
      "updated": "2018-08-13T19:08:05.599Z",
      "metadata": {},
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Numero_protocolo_nota && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1534182855448",
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    {
      "type": "standard",
      "title": "Rejeicao_327",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: </strong><strong>327</strong> <strong>- CFOP invalido para NF-e com finalidade de </strong><strong>devolu&ccedil;&atilde;o</strong><strong> de mercadoria</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Ao emitir uma nota fiscal de devolu&ccedil;&atilde;o e na opera&ccedil;&atilde;o o CFOP n&atilde;o for referente a est&aacute; a&ccedil;&atilde;o, ou seja, o CFOP n&atilde;o for um CFOP de devolu&ccedil;&atilde;o de mercadoria, ser&aacute; retornado a rejei&ccedil;&atilde;o: <strong>3</strong>27 - CFOP invalido para NF-e com finalidade de devolu&ccedil;&atilde;o de mercadoria.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Deve-se consultar junto a contabilidade, qual o CFOP de devolu&ccedil;&atilde;o a ser utilizado na emiss&atilde;o dessa nota e cadastrar, caso n&atilde;o tenha cadastrado, um tipo de opera&ccedil;&atilde;o referente a devolu&ccedil;&atilde;o de mercadoria, contendo o CFOP que voc&ecirc; dever&aacute; utilizar na emiss&atilde;o da nota.</p>\n<p style=\"text-align: justify;\" align=\"justify\">Na digita&ccedil;&atilde;o/emiss&atilde;o de NF-e, informe no campo de opera&ccedil;&atilde;o a opera&ccedil;&atilde;o cadastrada para tal finalidade.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-11T19:29:29.226Z",
      "updated": "2018-04-11T19:33:20.225Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rejeicao_327 && intents[0].confidence > 0.80",
      "description": null,
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    },
    {
      "type": "standard",
      "title": "Rejeicao_229",
      "output": {
        "text": {
          "values": [
            "<div><strong>Rejei&ccedil;&atilde;o: 229 - IE do emitente n&atilde;o informada</strong>\n<p style=\"text-align: justify;\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">Ao emitir a NF-e, a SEFAZ valida a inscri&ccedil;&atilde;o estadual do emitente. Quando esta n&atilde;o est&aacute; informada, o sistema retorna esta rejei&ccedil;&atilde;o: Rejei&ccedil;&atilde;o: 229 - IE do emitente n&atilde;o informada</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Provavelmente, no cadastro da filial, o campo de inscri&ccedil;&atilde;o estadual foi preenchido somente com &ldquo;00000000&rdquo;. A SEFAZ n&atilde;o considera esta informa&ccedil;&atilde;o. &Eacute; necess&aacute;rio que seja informado a inscri&ccedil;&atilde;o estadual da empresa se houver ou se ela for isenta, dever&aacute; preencher o campo com ISENTO.</p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-06T20:56:16.901Z",
      "updated": "2018-03-07T19:57:09.990Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rejeicao_229 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1520369776465",
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    {
      "type": "standard",
      "title": "O_que_mudou_nota_4.0",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>O que mudou com a Nota fiscal 4.0?</strong></p> <p style=\"text-align: justify;\">&nbsp;</p> <ul style=\"text-align: justify;\"> <li style=\"text-align: justify;\">No cadastro de produtos, aba \"Dados Tribut&aacute;rios &gt; Padr&atilde;o &gt; Dados Principais\", foi adicionado a op&ccedil;&atilde;o \"Escala relevante\" que indica se o produto possui escala relevante quando marcado ou n&atilde;o quando desmarcado. Por padr&atilde;o essa caixa vem marcada e para desmarcar, ser&aacute; necess&aacute;rio informar o \"Fabricante\" do produto na aba \"Pre&ccedil;o/Fornecedores\" e o mesmo deve possuir um CNPJ v&aacute;lido diferente do CNPJ da filial.</li> </ul> <p style=\"text-align: justify;\"><img src=\"/imagens/NOTA40_01.png\" /></p> <p style=\"text-align: justify;\">&nbsp;</p> <ul style=\"text-align: justify;\"> <li>No cadastro de produtos, aba \"Dados Tribut&aacute;rios &gt; Padr&atilde;o &gt; Subtritui&ccedil;&atilde;o Tribut&aacute;ria\", foi adicionado na listagem de ST por estado, a coluna \"Al&iacute;q. FCP\" onde deve ser informado o FCP ST do produto</li> </ul> <p style=\"text-align: justify;\"><img src=\"/imagens/NOTA40_02.png\" /></p> <p>&nbsp;</p> <ul style=\"text-align: justify;\"> <li>No cadastro de tributa&ccedil;&atilde;o por opera&ccedil;&atilde;o/filial, aba \"Dados Tribut&aacute;rios por (UF)\", foi adicionado a coluna \"Al&iacute;quota FCP ST\" onde deve ser informado o FCP ST que ser&aacute; vinculado a todos os lugares que utilizar a tributa&ccedil;&atilde;o em quest&atilde;o</li> </ul> <p style=\"text-align: justify;\"><img src=\"/imagens/NOTA40_03.png\" /></p> <ul style=\"text-align: justify;\"> <li>A sefaz agora existe a identifica&ccedil;&atilde;o correta dos tipos de cart&atilde;o e para tal no cadastro de administradoras de cart&atilde;o/conv&ecirc;nio, houveram altera&ccedil;&otilde;es visuais de alguns dados cadastrais. Foram acrescentadas novas op&ccedil;&otilde;es no \"Tipo bandeira\" (\"05 - Diners Club\", \"06 - Elo\", \"07 - Hiper Card\", \"08 - Aura\" e \"09 - Cabal\"), adicionado a informa&ccedil;&atilde;o do \"Modelo cart&atilde;o\" (\"Cart&atilde;o de D&eacute;bito\", \"Cart&atilde;o de Cr&eacute;dito\", \"Vale Alimenta&ccedil;&atilde;o\", \"Vale Refei&ccedil;&atilde;o\", \"Vale Presente\", \"Vale Combust&iacute;vel\") e a op&ccedil;&atilde;o que antes definia o cart&atilde;o como d&eacute;bito passou a fazer parte do \"Modelo Cart&atilde;o\". O cliente associado a administradora de cart&atilde;o/conv&ecirc;nio deve possuir um CNPJ v&aacute;lido diferente do CNPJ da filial.</li> </ul> <p style=\"text-align: justify;\"><img src=\"/imagens/NOTA40_04.png\" /></p> <p style=\"text-align: justify;\">&nbsp;</p> <p style=\"text-align: justify;\">O FCP ser&aacute; cobrado at&eacute; a data m&aacute;xima de 31 de Janeiro de 2019 podendo sofrer altera&ccedil;&otilde;es mediante a atualiza&ccedil;&otilde;es da nota t&eacute;cnica.</div>"
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        }
      },
      "parent": null,
      "context": null,
      "created": "2018-08-10T20:13:52.949Z",
      "updated": "2018-08-10T20:14:51.471Z",
      "metadata": {},
      "next_step": {
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    },
    {
      "type": "standard",
      "title": "ECF - Informar CPF Cupom",
      "output": {
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          "values": [
            "<div> <p>Para <strong>imprimir os dados do cliente no cupom fiscal</strong> siga os seguintes passos:</p> <ol> <li>Ap&oacute;s informar todos os produtos que comp&otilde;em a venda, clique no bot&atilde;o <strong>F11-Encerramento</strong></li> <li>Clique no bot&atilde;o Editar</li> <li>Informe o nome do cliente, Endere&ccedil;o, Pessoa e no campo CNPJ/CPF informe o CPF do cliente</li> <li>Clique em <strong>OK &ndash; F4</strong></li> <li>Finaliza o cupom fiscal</li> </ol> <img src=\"/imagens/Imprimir o CPF do cliente no cupom fisca.png\" /></div>"
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      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
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    },
    {
      "type": "standard",
      "title": "Senha_liberacao",
      "output": {
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          "values": [
            "<div><strong>Senha de libera&ccedil;&atilde;o</strong></p>\n<p>Existem rotinas no sistema que necessitam que o gerente libere para que o processo seja conclu&iacute;do, como por exemplo, liberar um desconto ou uma venda a prazo para um cliente cujo limite de cr&eacute;dito j&aacute; tenha sido ultrapassado.</p>\n<p><strong>Observa&ccedil;&atilde;o: </strong>Somente o usu&aacute;rio mestre pode realizar este procedimento.</p>\n<p>Para cadastrar a senha de libera&ccedil;&atilde;o, acesse:</p>\n<p><strong>Cadastros &gt; Par&acirc;metros Gerais &gt; Guia Movimenta&ccedil;&otilde;es</strong></p>\n<p>No campo &ldquo;<strong>Senha de libera&ccedil;&atilde;o</strong>&rdquo; digite a senha de libera&ccedil;&atilde;o, em seguida confirme a senha e clique em &ldquo;<strong>OK</strong>&rdquo; para salvar.</p>\n<p><img src=\"/imagens/SENHA DE LIBERACAO.jpg\" /></div>"
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          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-16T19:15:51.937Z",
      "updated": "2018-03-16T19:22:01.415Z",
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    {
      "type": "standard",
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            "<div>\n<p>Para fazer um&nbsp;registro da <strong>CC-e (Carta de Corre&ccedil;&atilde;o Eletr&ocirc;nica)</strong> no sistema, siga os seguintes passos:</p>\n<ol>\n<li>Acessar a rotina de Pesquisa Status NF-e (NF-e &ndash; Pesquisa Status NF-e)</li>\n<li>Nesta tela, deve filtrar a nota para qual deseja registrar a CC-e</li>\n<li>Pode ser utilizar os filtros de data, numero, c&oacute;digo de cliente ou per&iacute;odo, dispon&iacute;veis na Grid de Pesquisa Status</li>\n<li>Localizada a nota, d&ecirc; um duplo clique para que possa selecionar a mesma</li>\n<li>Seguida, clicar na op&ccedil;&atilde;o Carta de Corre&ccedil;&atilde;o que ser&aacute; habilitada</li>\n<li>Ser&aacute; aberto o GRID de Carta de Corre&ccedil;&atilde;o</li>\n<li>Clique no bot&atilde;o Inclus&atilde;o, onde ser&aacute; aberta a tela para informar o texto</li>\n<li>Informe o motivo da corre&ccedil;&atilde;o</li>\n<li>Clique no bot&atilde;o &lsquo;OK&rsquo; na tela que redigiu o texto</li>\n<li>Clique no bot&atilde;o &lsquo;OK&rsquo; no Grid da Carta de Corre&ccedil;&atilde;o</li>\n<li>Na sequ&ecirc;ncia clique em Registrar</li>\n<li>Ap&oacute;s o processo, ser&aacute; retornando o protocolo de registro da CC-e, com a mensagem de confirma&ccedil;&atilde;o</li>\n</ol>\n<p><strong>Observa&ccedil;&atilde;o:</strong></p>\n<ul>\n<li>No GRID do emissor de CC-e, encontram-se destacado em azul, as informa&ccedil;&otilde;es que n&atilde;o podem ser corrigidas por meio da CC-e</li>\n<li>Na mesma tela em que Registra a CC-e, &eacute; poss&iacute;vel efetuar a reimpress&atilde;o e envio por e-mail Lembrando que ser&aacute; utilizado o e-mail do cadastro do cliente, assim como no envio de NF-e</li>\n<li>Os bot&otilde;es de Altera&ccedil;&atilde;o e Exclus&atilde;o, s&oacute; ser&atilde;o habilitados, caso a CC-e ainda n&atilde;o tenha sido registrada</li>\n</ul>\n<img src=\"/imagens/Onde fa&ccedil;o carta de corre&ccedil;&atilde;o no sistema.jpg\" /></div>"
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      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-05-02T11:58:53.502Z",
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      "type": "standard",
      "title": "ECF - Cupom Vinculado",
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            "<div><p>O cupom fiscal vinculado &eacute; um comprovante n&atilde;o fiscal e seu objetivo &eacute; detalhar as parcelas quando a venda &eacute; feita a prazo.</p> <p>Para realizar uma venda a prazo emitindo o cupom vinculado realize os seguintes passos:</p> <ol> <li><strong>Realize</strong> a venda normalmente <strong>informando os produtos</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Encerramento F11</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Receber</strong></li> <li><strong>Informe</strong> o <strong>prazo acordado com o cliente</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Finalizar F12</strong></li> <li>A <strong>impress&atilde;o</strong> do <strong>cupom fiscal vinculado</strong> &eacute; <strong>ap&oacute;s</strong> a <strong>impress&atilde;o do cupom fiscal</strong></li> </ol> <p>&nbsp;</p> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <p>Caso o cupom fiscal vinculado n&atilde;o seja impresso fale com um de nossos atendentes clicando no bot&atilde;o Falar com um atendente no canto superior direito do pr&oacute;prio chat ou entre em contato no seguinte telefone: (31) 2112-3700</p></div>"
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      "dialog_node": "ECF - Cupom Vinculado",
      "previous_sibling": "reducao.Z.pendente"
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    {
      "type": "standard",
      "title": "Rejeicao_624",
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          "values": [
            "<div style=\"text-align: justify;\"><strong>Rejei&ccedil;&atilde;o 624 - IE Destinat&aacute;rio n&atilde;o vinculada ao CPF</strong>\n<p style=\"text-align: justify;\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">Quando o cliente &eacute; pessoa f&iacute;sica e &eacute; informado inscri&ccedil;&atilde;o estadual no seu cadastro, ao realizar a emiss&atilde;o da nota o sistema retorna que o CPF informado n&atilde;o possui inscri&ccedil;&atilde;o estadual vinculada a ele.</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Verificar junto ao cliente os dados informados em seu cadastro e caso o CPF ou sua inscri&ccedil;&atilde;o estadual estejam incorretas no cadastro do sistema Resulth, basta alterar o cadastro, corrigir as informa&ccedil;&otilde;es e salvar.</p>\n<p style=\"text-align: justify;\">Se os dados estiverem corretos e o erro ocorrer, solicite que o cliente verifique seu cadastro junto a SEFAZ, pois esta rejei&ccedil;&atilde;o ocorre pelo fato de a IE informada n&atilde;o estar vinculada ao CPF do cliente.</p>\n</div>"
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      "parent": null,
      "context": null,
      "created": "2018-03-02T20:19:13.855Z",
      "updated": "2018-03-02T20:20:58.772Z",
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    {
      "type": "standard",
      "title": "Rejeicao_258",
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          "values": [
            "<div align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 258 &ndash; CNPJ da consulta inv&aacute;lido</strong>\n<p align=\"justify\"><strong>O que significa?</strong></p>\n<p align=\"justify\">Esta rejei&ccedil;&atilde;o ocorre quando &eacute; realizado uma consulta na SEFAZ de um CNPJ inv&aacute;lido, preenchido somente com zeros, por exemplo, retornando a rejei&ccedil;&atilde;o de CNPJ da consulta inv&aacute;lido.</p>\n<p align=\"justify\"><strong>O que fazer?</strong></p>\n<p align=\"justify\"><span style=\"font-family: 'Liberation Serif', serif;\"><span style=\"font-size: medium;\">Informe no cadastro do contribuinte que est&aacute; realizando a consulta um CNPJ que seja v&aacute;lido. Ap&oacute;s a altera&ccedil;&atilde;o no cadastro, basta realizar a consulta novamente.</span></span>&nbsp;</p>\n</div>"
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      "parent": null,
      "context": null,
      "created": "2018-03-28T20:09:10.410Z",
      "updated": "2018-03-28T20:14:42.682Z",
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      "type": "standard",
      "title": "NFCE_Contingencia",
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          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\">Ao tentar transmitir uma NFC-e e por alguma inconsist&ecirc;ncia de comunica&ccedil;&atilde;o com a SEFAZ o sistema n&atilde;o consegue transmitir a nota ele entrar&aacute; em modo de conting&ecirc;ncia.\n<p style=\"text-align: justify;\" align=\"justify\"><strong>1.</strong> O monitor de conting&ecirc;ncia, tenta transmitir as notas todo o tempo, testando a comunica&ccedil;&atilde;o com a SEFAZ.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>2.</strong> Para transmitir as notas que se encontram listadas no monitor, basta marcar a nota e clicar no bot&atilde;o de transmitir.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>3.</strong> Ap&oacute;s transmitir todas as notas pendentes o sistema sai do modo de conting&ecirc;ncia e passa a operar no ambiente normal novamente.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>Observa&ccedil;&atilde;o:</strong> O monitor de conting&ecirc;ncia deve estar configurado na m&aacute;quina da emiss&atilde;o da nota , sempre em execu&ccedil;&atilde;o e executando como adminitrador.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O prazo para transmitir as notas que est&atilde;o pendentes &eacute; de 24 horas.</strong>&nbsp;</p>\n</div>"
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      "parent": null,
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      "created": "2018-03-15T20:34:13.933Z",
      "updated": "2018-03-15T20:44:25.134Z",
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    {
      "type": "standard",
      "title": "Rejeicao_239",
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            "<div><strong>Rejei&ccedil;&atilde;o: 239 - Cabe&ccedil;alho - Vers&atilde;o do arquivo XML n&atilde;o suportada</strong></p> <p><strong>O que significa?</strong></p> <p>Ao emitir a nota fiscal, utilizando uma vers&atilde;o desatualizada do sistema a SEFAZ ir&aacute; retornar a mensagem de vers&atilde;o do arquivo XML n&atilde;o suportada e por isso n&atilde;o ser&aacute; poss&iacute;vel emitir a nota.</p> <p><strong>O que fazer?</strong></p> <p>Nesta situa&ccedil;&atilde;o, &eacute; necess&aacute;rio entrar em contato com a central de atendimento e solicitar uma atualiza&ccedil;&atilde;o de vers&atilde;o para que consiga transmitir a nota.</div>"
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      "parent": null,
      "context": null,
      "created": "2018-08-07T19:55:39.242Z",
      "updated": "2018-08-07T19:57:07.322Z",
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          "values": [
            "<div><strong>Rejei&ccedil;&atilde;o 210 &ndash; IE do destinat&aacute;rio inv&aacute;lida</strong>\n<p>&nbsp;<strong>O que significa?</strong></p>\n<p>&Eacute; retornar este erro quando, ao emitir a nota fiscal eletr&ocirc;nica, a inscri&ccedil;&atilde;o estadual informada no cadastro do cliente &eacute; inv&aacute;lida.</p>\n<p><strong>O que fazer?</strong></p>\n<p>Verifique no cadastro do cliente qual a inscri&ccedil;&atilde;o estadual informada e altere o cadastro de cliente informando a inscri&ccedil;&atilde;o estadual correta. Salve as altera&ccedil;&otilde;es.</p>\n<p><strong>Observa&ccedil;&atilde;o:</strong> &Eacute; necess&aacute;rio que confirme com seu cliente qual sua inscri&ccedil;&atilde;o estadual. Valide esta inscri&ccedil;&atilde;o consultando no site do SINTEGRA.</p>\n<p><a href=\"http://www.sintegra.gov.br/\">http://www.sintegra.gov.br/</a></p>\n</div>"
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      "parent": null,
      "context": null,
      "created": "2018-02-26T14:09:09.096Z",
      "updated": "2018-02-26T14:10:23.117Z",
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    {
      "type": "standard",
      "title": "NFE - Cliente Não Cadastrado",
      "output": {
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          "values": [
            "<div><p>Para emitir uma nota fiscal para um cliente n&atilde;o cadastrado realize os seguintes passos:</p> <ol> <li><strong>Preencher</strong> o <strong>cabe&ccedil;alho</strong> da <strong>nota fiscal</strong></li> <li><strong>Informe</strong> os <strong>itens</strong> que ir&atilde;o compor a nota fiscal</li> <li><strong>Clique</strong> no bot&atilde;o <strong>Faturar</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Dados Cliente</strong></li> <li><strong>Informe</strong> os <strong>dados</strong> do <strong>cliente</strong></li> <li>N&atilde;o se esque&ccedil;a de <strong>preencher</strong> o <strong>CNPJ/CPF do cliente</strong></li> <li>Ap&oacute;s preencher os dados <strong>clique</strong> no bot&atilde;o <strong>OK</strong></li> <li>Emite a nota normalmente <strong>clicando</strong> no bot&atilde;o <strong>OK</strong></li> </ol><img src=\"/imagens/NF para cliente nao cadastrado.png\"> </div>"
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      "type": "standard",
      "title": "Rejeicao_533",
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            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o 533: Total da BC ICMS-ST difere do somat&oacute;rio dos itens</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Essa situa&ccedil;&atilde;o acontece quando &eacute; informado o valor de ICMS ST nos itens digitados na nota e a soma deles n&atilde;o corresponde com o total desse ICMS ST, devido a algum CST, aliquota ou c&aacute;lculo incorreto.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Entre em contato com a sua contabilidade e pe&ccedil;a aux&iacute;lio no calculo de ICMS ST. Verifique tamb&eacute;m se as informa&ccedil;&otilde;es tributarias como Al&iacute;quota de ICMS ST e/ou CST do produto est&atilde;o corretas. Fa&ccedil;a altera&ccedil;&atilde;o no campo necess&aacute;rio do item na nota a ser emitida, salve e transmita-a novamente.</div>"
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      "created": "2018-05-11T19:39:18.209Z",
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      "type": "standard",
      "title": "ECF_como_sair_horario_verao",
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        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/9258/mod_label/intro/FIM%20HORARIO%20DE%20VERAO.mp4\"/>"
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      "created": "2018-02-20T13:13:33.517Z",
      "updated": "2018-02-28T20:15:27.627Z",
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            "<div align=\"justify\"><strong>Cadastro de CST</strong>\n<p style=\"text-align: justify;\" align=\"justify\">O CST &eacute; o c&oacute;digo de situa&ccedil;&atilde;o tribut&aacute;ria e tem como finalidade indicar a situa&ccedil;&atilde;o tribut&aacute;ria de ICMS da mercadoria.</p>\n<p style=\"text-align: justify;\" align=\"justify\">Para cadastrar um CST acesse o menu:</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>Cadastros &rarr; Produtos &rarr; Dados Tribut&aacute;rios &rarr; CST</strong></p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/CADASTRO_CST.jpg\" /></p>\n<p style=\"text-align: justify;\" align=\"justify\">Na tela de CST, acione o bot&atilde;o de inclus&atilde;o, insira o c&oacute;digo tribut&aacute;rio, o c&oacute;digo DAPI de entrada e Sa&iacute;da e marque a op&ccedil;&atilde;o de parte tribut&aacute;ria, informando se o CST ser&aacute; Isenta ou Outras.</p>\n<p style=\"text-align: justify;\" align=\"justify\">Clique no bot&atilde;o de confirmar para concluir o cadastro.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>Observa&ccedil;&atilde;o:</strong> Todas as informa&ccedil;&otilde;es para preencher a tela de cadastro de CST deve ser confirmada com a contabilidade.</p>\n</div>"
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      "created": "2018-03-22T19:47:14.087Z",
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            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/7114/mod_label/intro/CADASTRO%20DE%20GRADE.mp4\"/>"
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            "<div> <p>Caso a impressora n&atilde;o esteja ligada realize os seguintes passos:</p> <ol> <ul style=\"list-style-type: disc;\"> <li>Verifique se o <strong>cabo de energia</strong> est&aacute; <strong>conectado corretamente</strong></li> <li>As <strong>luzes</strong> da impressora precisam ficar acesas</li> <li>Verifique se tem <strong>energia na loja</strong></li> <li>Caso <strong>n&atilde;o tenha</strong> energia, entre em contato com o <strong>respons&aacute;vel de TI da empresa</strong></li> </ul> </ol> </div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
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        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#impressora_fiscal_nao_liga && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "impressora.fiscal.desligada",
      "previous_sibling": "impressora.fiscal.pouco.papel"
    },
    {
      "type": "standard",
      "title": "ECF - Venda no ECF",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/5437/mod_label/intro/2_Vendas%20ECF.mp4\" />"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#ecf_venda && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "ECF - Venda no ECF",
      "previous_sibling": "ECF - Suprimento"
    },
    {
      "type": "standard",
      "title": "Processa_retorno_Card",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/8632/mod_label/intro/PROCESSA%20RETORNO.mp4\"/>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-09-05T19:30:15.578Z",
      "updated": "2018-09-05T19:33:19.435Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Processa_arquivo_retorno && intents[0].confidence > 0.80",
      "description": null,
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    },
    {
      "type": "standard",
      "title": "Rejeicao_273",
      "output": {
        "text": {
          "values": [
            "<div class=\"western\" style=\"text-align: justify;\" align=\"justify\"><strong>R</strong><strong>ejei&ccedil;&atilde;o</strong><strong>: </strong><strong>2</strong><strong>73</strong><strong> - C&oacute;digo Munic&iacute;pio do Emitente: difere da UF do emitente </strong></p>\n<p class=\"western\" style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p class=\"western\" style=\"text-align: justify;\" align=\"justify\">Ao emitir uma nota fiscal eletr&ocirc;nica e o c&oacute;digo do munic&iacute;pio conter os dois primeiros d&iacute;gitos diferentes do c&oacute;digo da UF, ser&aacute; retornado a mensagem: Rejei&ccedil;&atilde;o 273 - C&oacute;digo Munic&iacute;pio do Emitente: difere da UF do emitente .</p>\n<p class=\"western\" style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p class=\"western\" style=\"text-align: justify;\" align=\"justify\">No cadastro de filial, altere o c&oacute;digo do munic&iacute;pio da filial logada ao qual est&aacute; sendo emitida nota fiscal informando o c&oacute;digo correto. Ap&oacute;s este procedimento, basta faturar a nota novamente.</p>\n<p class=\"western\" style=\"text-align: justify;\" align=\"justify\">Para consultar o c&oacute;digo de munic&iacute;pio correto acesse o link abaixo da p&aacute;gina do IBGE.</p>\n<p class=\"western\" style=\"text-align: justify;\" align=\"justify\"><span style=\"color: #0196d8;\"><span style=\"font-family: 'Open Sans', sans-serif;\"><span style=\"font-size: small;\">http://www.ibge.gov.br/home/geociencias/areaterritorial/area.shtm</span></span></span></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-10T20:14:52.299Z",
      "updated": "2018-04-10T20:16:49.204Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rejeicao_273 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_4_1523391290583",
      "previous_sibling": "node_3_1523391080062"
    },
    {
      "type": "standard",
      "title": "NFE - Atualiza Estoque",
      "output": {
        "text": {
          "values": [
            "<div> <p>Caso a nota fiscal n&atilde;o movimentou estoque e deveria movimentar, realize os seguintes passos:</p> <ol> <li><strong>Acesse</strong> o <strong>Tipo de Opera&ccedil;&atilde;o</strong> utilizado <strong>durante e emiss&atilde;o da nota fiscal</strong>: <strong>Cadastros &gt; Tipos de Opera&ccedil;&atilde;o</strong></li> <li><strong>Consulta</strong> ou <strong>Pesquise</strong> o <strong>tipo de opera&ccedil;&atilde;o</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Altera&ccedil;&atilde;o</strong></li> <li>O sistema <strong>solicitar&aacute;</strong> uma <strong>senha para Altera&ccedil;&atilde;o</strong></li> <li><strong>Somente</strong> os usu&aacute;rios Gerente <strong>poder&aacute; alterar o Tipo de Opera&ccedil;&atilde;o</strong></li> <li><strong>Clique</strong> na aba <strong>Complementos</strong></li> <li><strong>Verifique</strong> se o <strong>par&acirc;metro Atualiza Estoque est&aacute; marcado</strong></li> <li>Caso n&atilde;o esteja, <strong>marque</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>OK</strong></li> <li><strong>Cancela</strong> a <strong>nota fiscal</strong></li> <li>Na pr&oacute;pria <strong>Tela de Digital/Emiss&atilde;o de Nota Fiscal Pesquise ou Consulta o pedido</strong></li> <li><strong>Emite</strong> a <strong>nota fiscal novamente</strong></li> </ol> <img src=\"/imagens/Atualiza Estoque.png\" /></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#NFE-AtualizaEstoque && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "NFE-naoatualizouestoque",
      "previous_sibling": "NFE - Nao gerou receber"
    },
    {
      "type": "standard",
      "title": "Rejeicao_290",
      "output": {
        "text": {
          "values": [
            "<div><strong>Rejei&ccedil;&atilde;o 290 &ndash; Certificado Assinatura Inv&aacute;lido</strong></p>\n<p><strong>O que significa?</strong></p>\n<p>Esta rejei&ccedil;&atilde;o indica que o certificado digital que est&aacute; sendo utilizado na emiss&atilde;o da nota est&aacute; invalido.</p>\n<p><strong>O que fazer?</strong></p>\n<p>Verifique o certificado inv&aacute;lido se est&aacute; instalado corretamente. Pode ser necess&aacute;rio uma reinstala&ccedil;&atilde;o ou a troca do mesmo.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-01T14:27:55.077Z",
      "updated": "2018-03-01T14:30:14.819Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "description": null,
      "dialog_node": "node_1_1519914474716",
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    },
    {
      "type": "standard",
      "title": null,
      "output": {
        "text": {
          "values": [
            "<div><p>Caso a nota fiscal n&atilde;o gerou financeiro contas a receber e deveria gerar, realize os seguintes passos:</p> <ol> <li><strong>Acesse</strong> o <strong>Tipo de Opera&ccedil;&atilde;o</strong> <strong>utilizado durante e emiss&atilde;o da nota fiscal:</strong> <strong>Cadastros &gt; Tipos de Opera&ccedil;&atilde;o</strong></li> <li><strong>Consulta</strong> ou <strong>Pesquise</strong> o tipo de opera&ccedil;&atilde;o</li> <li><strong>Clique</strong> no bot&atilde;o <strong>Altera&ccedil;&atilde;o</strong></li> <li>O sistema solicitar&aacute; <strong>uma senha</strong> para <strong>Altera&ccedil;&atilde;o</strong></li> <li>Somente os <strong>usu&aacute;rios Gerente</strong> poder&aacute; alterar o <strong>Tipo de Opera&ccedil;&atilde;o</strong></li> <li><strong>Permane&ccedil;a</strong> na aba <strong>Dados Iniciais</strong></li> <li>V<strong>erifique</strong> se o par&acirc;metro <strong>Gerar Receber est&aacute; marcado SIM</strong></li> <li>Caso n&atilde;o esteja,<strong> marque SIM</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>OK</strong></li> <li><strong>Cancela</strong> a <strong>nota fiscal</strong></li> <li>Na pr&oacute;pria <strong>Tela de Digital/Emiss&atilde;o de Nota Fiscal</strong> <strong>Pesquise</strong> ou <strong>Consulta</strong> o pedido</li> <li><strong>Emite</strong> a <strong>nota fiscal novamente</strong></li>   </ol><img src=\"/imagens/Gerar Receber NF.png\"></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#NFE-gerar-receber && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "NFE - Nao gerou receber",
      "previous_sibling": "NFE - Gerar caixa"
    },
    {
      "type": "standard",
      "title": "NFCE - Em Contigência",
      "output": {
        "text": {
          "values": [
            "<div><p>O sistema entra em Modo de Conting&ecirc;ncia Offline por <strong>falta</strong> de <strong>comunica&ccedil;&atilde;o</strong> com o <strong>Web Service da Sefaz.</strong></p> <p>Dessa forma o sistema&nbsp; entra automaticamente em Modo de Conting&ecirc;ncia para que possa efetuar a emiss&atilde;o da NFC-e em conting&ecirc;ncia OFF Line. </p> <p>Ap&oacute;s reestabelecer a conex&atilde;o com o Web Service da Sefaz o monitor <strong>ir&aacute; transmitir as NFC-e(s) que que foram emitidas em modo de conting&ecirc;ncia</strong>, e o <strong>sistema passar&aacute; a transmitir as NFC-e(s) diretamente para Sefaz.&nbsp;</strong> &nbsp;</p> <p>Caso o <strong>Web Service da Sefaz</strong> esteja <strong>dispon&iacute;vel</strong>, e <strong>ainda sim estiver em Modo de Conting&ecirc;ncia</strong>, deve ser verificada a <strong>conex&atilde;o</strong> da<strong> internet do microcomputador</strong> que est&aacute; sendo emitida a NFC-e.</p> <p>Se o WEB Service da SEFAZ e a internet do microcomputador est&aacute; dispon&iacute;vel, na pr&oacute;xima emiss&atilde;o da NFC-e o sistema automaticamente ir&aacute; sair do modo de conting&ecirc;ncia OFF Line.</p> <p>O sistema possibilita a perman&ecirc;ncia ou sa&iacute;da do modo de conting&ecirc;ncia. Para realizar esse procedimento realize os seguintes passos:</p> <p>1. <strong>Acesse</strong> o modulo <strong>RetaguardaECF</strong><br /> 2. <strong>Acesse</strong> o <strong>Status do Ambiente: NFC-e &gt; Status Ambiente</strong><br />3. <strong>Clique</strong> no bot&atilde;o <strong>Entrar em conting&ecirc;ncia</strong> ou clique <strong>Sair da Conting&ecirc;ncia</strong></p>   <p>&nbsp;</p></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-03-15T18:21:04.774Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#NFC-e_Contingencia && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_4_1504207628740",
      "previous_sibling": "node_3_1504196992856"
    },
    {
      "type": "standard",
      "title": "Somatorio_PDV",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>Somat&oacute;rio do PDV</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">O somat&oacute;rio do PDV &eacute; uma lista que imprime em formato de relat&oacute;rio os totais do PDV, possibilitando o usu&aacute;rio a filtrar por um per&iacute;odo de data, usu&aacute;rio e vendedor, selecionando as op&ccedil;&otilde;es desejadas para que seja gerado o relat&oacute;rio.</p>\n<p style=\"text-align: justify;\" align=\"justify\">Para acessar o somat&oacute;rio, acesse a tela de PDV e acione o bot&atilde;o somat&oacute;rio. Ap&oacute;s este procedimento, o sistema ir&aacute; exibir a tela de <strong>Lista Totais do PDV.</strong></p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/TOTAIS_PDV.jpg\" /></p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/RELATORIO_SOMATORIO_PDV.jpg\" /></p>\n<p style=\"text-align: justify;\" align=\"justify\">Somente usu&aacute;rios liberados possuem acesso ao somat&oacute;rio do PDV.</p>\n<p style=\"text-align: justify;\" align=\"justify\">Para liberar este acesso, o usu&aacute;rio mestre deve acessar as configura&ccedil;&otilde;es do PDV e na guia senhas/permiss&otilde;es, selecionar o usu&aacute;rio que deseja permitir acesso &agrave; rotina. Em seguida salve as altera&ccedil;&otilde;es.</p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/PERMISSAO_SOMATORIO_PDV.jpg\" /></p>\n<p align=\"justify\">&nbsp;</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-20T18:45:23.402Z",
      "updated": "2018-04-20T18:55:45.144Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Somatorio_pdv && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1524249922310",
      "previous_sibling": "node_1_1524165208195"
    },
    {
      "type": "standard",
      "title": "Liquidacao_Contas_Pagar_Individual",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>Liquida&ccedil;&atilde;o de Contas a pagar</strong></p>\n<p style=\"text-align: justify;\">O Resulth oferece v&aacute;rias maneiras de liquidar um documento a pagar. A mais utilizada &eacute; a liquida&ccedil;&atilde;o de contas a pagar.</p>\n<p style=\"text-align: justify;\">Para utilizar esta liquida&ccedil;&atilde;o, siga os passos abaixo:</p>\n<p style=\"text-align: justify;\"><strong>1.</strong> Localize a rotina <strong>Movimentos&rarr; Contas a Pagar &rarr; liquida&ccedil;&atilde;o de contas a pagar.</strong></p>\n<p style=\"text-align: justify;\"><strong>2.</strong> Selecione a opera&ccedil;&atilde;o ideal para a liquida&ccedil;&atilde;o (Bancos, Caixa, Pre-Datado).</p>\n<p style=\"text-align: justify;\"><strong>3.</strong> Informe o c&oacute;digo do fornecedor que deseja dar baixa no documento.</p>\n<p style=\"text-align: justify;\"><strong>4.</strong> Clique no bot&atilde;o F12 para pesquisar todos os documentos e aberto a partir do c&oacute;digo de fornecedor e depois de mostrar os resultados, clique duas vezes em cima do documento desejado para o sistema trazer os seus dados.</p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/Liq_pagar_individual.png\" /></p>\n<p style=\"text-align: justify;\"><strong>5.</strong> Informe a data de pagamento, o valor pago e os juros e multa se necess&aacute;rio.&nbsp; De&nbsp; acordo com a opera&ccedil;&atilde;o escolhida, o sistema exigir&aacute; alguns dados, ent&atilde;o coloque a conta caixa, o banco e os dados do cheque. Por fim, clique em 'OK' e pronto, o documento ser&aacute; liquidado.&nbsp;</p>\n<p><img src=\"/imagens/Liq_pagar_individual_02.png\" /></p>\n<p>&nbsp;</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-07-11T12:46:43.916Z",
      "updated": "2018-07-11T12:48:01.806Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Liquidacao_contas_pagar_individual && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1531313301283",
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    },
    {
      "type": "standard",
      "title": "Lista Top 10",
      "output": {
        "text": {
          "values": [
            "<div>Assuntos mais buscados:</div><div>\n<button>Cadastrar CFOP</button>\n<button>Envio do XML para a contabilidade</button>\n<button>Gerar Sintegra</button>\n<button>Cancelar Nota Fiscal Eletrônica</button>\n<button>Inutilização da Nota Fiscal Eletrônica</button>\n<button>Reimpressão da Nota Fiscal Eletrônica</button>\n<button>Emissão da NFC-e em contingência</button>\n<button>Transmissão da Nota Fiscal Eletrônica em contingência</button>\n<button>XML da nfe não está sendo enviado por email</button>\n<button>Estorno de documentos a receber liquidados</button>\n</div> ou\n<button>Não encontrei o que procuro</button>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-26T20:17:59.925Z",
      "metadata": {},
      "next_step": null,
      "conditions": "#top_10",
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      "dialog_node": "node_1_1513697162990",
      "previous_sibling": "node_2_1512408818383"
    },
    {
      "type": "standard",
      "title": "#devolucao",
      "output": {
        "text": {
          "values": [
            "<p>Qual o tipo de devolução: <button>Devolução de vendas do cupom fiscal</button><button>Devolução de venda via documento de origem</button><button>Devolução de venda vários itens</button>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-28T20:09:30.319Z",
      "metadata": {},
      "next_step": null,
      "conditions": "#nfe_dev_venda",
      "description": null,
      "dialog_node": "node_11_1513274837339",
      "previous_sibling": "node_7_1513273050716"
    },
    {
      "type": "standard",
      "title": "NFE - Consulta Status",
      "output": {
        "text": {
          "values": [
            "Para consultar status da nota pela chave de acesso:<video ats-universidade=\"/5450/mod_label/intro/3_consulta_nfe.mp4\" />Para pesquisar o status da nota:<video ats-universidade=\"/5451/mod_label/intro/4_pesquisa_status.mp4\" />"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#nota_consulta && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "NFE - Consulta Status",
      "previous_sibling": "ECF - Venda no ECF"
    },
    {
      "type": "standard",
      "title": "Rejeicao_789",
      "output": {
        "text": {
          "values": [
            "<div align=\"justify\"><strong>Rejei&ccedil;&atilde;o 789: NFC-e para destinat&aacute;rio contribuinte de ICMS informa&ccedil;&atilde;o da IE do destinat&aacute;rio. </strong>\n<p align=\"justify\"><strong>O que significa?</strong></p>\n<p align=\"justify\">NFC-e significa Nota Fiscal de Consumidor Eletr&ocirc;nica. Logo, clientes que s&atilde;o Pessoa Jur&iacute;dica n&atilde;o poder&atilde;o ter NFC-e emitida para o seu CNPJ.</p>\n<p align=\"justify\"><strong>O que fazer?</strong></p>\n<p align=\"justify\">Verifique no cadastro de cliente se h&aacute; CNPJ inv&eacute;s de CPF e troque se necess&aacute;rio. Informe na aba \"<strong>Complementares</strong>\", no campo <strong>\"Tipo cliente</strong>\", a informa&ccedil;&atilde;o<strong> 0- Consumidor.</strong></p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-05-09T19:30:08.658Z",
      "updated": "2018-05-09T19:31:29.560Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_789 && intents[0].confidence > 0.80",
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    {
      "type": "standard",
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      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"306/mod_page/content/1/RELATORIO%20DE%20COMISSAO%20POR%20VENDEDOR.mp4\"/>"
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      "parent": null,
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      "created": "2018-09-06T19:37:11.293Z",
      "updated": "2018-09-06T19:40:33.785Z",
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    },
    {
      "type": "standard",
      "title": "ECF - Suprimento",
      "output": {
        "text": {
          "values": [
            "<div> <p>Para realizar <strong>suprimento</strong> no <strong>ResulthECF</strong> realize os seguintes passos:</p> <ol> <li>Acesse o menu <strong>Fun&ccedil;&otilde;es (F12)</strong></li> <li>Acesse a aba <strong>Outras Fun&ccedil;&otilde;es da Impressora</strong></li> <li>Clique no bot&atilde;o <strong>Suprimento</strong></li> <li>Informe o valor e depois <strong>confirme</strong></li> </ol> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <ul> <li>Ap&oacute;s realizar esse procedimento <strong>aguarde o comprovante que ser&aacute; emitido na impressora fiscal<br /></strong></li> </ul> </div>"
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      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
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    {
      "type": "standard",
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            "<p style=\"text-align: justify;\">Para saber quanto j&aacute; recebeu referente as notinhas de seus clientes que est&atilde;o em aberto no sistema, basta gerar um relat&oacute;rio de liquida&ccedil;&otilde;es recebidas no m&oacute;dulo contas a receber.</p>\n<p style=\"text-align: justify;\">Acesse:<strong> Relat&oacute;rios -&gt; Contas a Receber -&gt; Liquida&ccedil;&otilde;es Recebidas.</strong><img src=\"/imagens/LIQ_RECEBIDAS.png\" /></p>\n<p style=\"text-align: justify;\">&nbsp;</p>\n<p style=\"text-align: justify;\">Nos filtros dispon&iacute;veis, &eacute; poss&iacute;vel voc&ecirc; pesquisar as liquida&ccedil;&otilde;es recebidas por per&iacute;odo, por determinado cliente e at&eacute; mesmo por formas de pagamento. A rotina apresenta muitos filtros que v&atilde;o lhe ajudar a gerar o seu relat&oacute;rio, preencha os filtros desejados e acione o bot&atilde;o de imprimir para gerar o relat&oacute;rio.</p>"
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      "created": "2018-10-05T19:30:57.294Z",
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        "text": {
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      "type": "standard",
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            "<div>\n<p><strong>Rejei&ccedil;&atilde;o: 274 - C&oacute;digo Munic&iacute;pio do Destinat&aacute;rio: d&iacute;gito inv&aacute;lido<br /></strong></p>\n<p><br /><strong>O que significa?<br /></strong></p>\n<p>A cidade informada no cadastro do cliente n&atilde;o possui c&oacute;digo de munic&iacute;pio ou possui um codigo errado.<br /><strong><br />O que fazer?</strong></p>\n<ol>\n<li>Acessar o cadastro de cidade e corrigir o codigo de munic&iacute;pio<br /><br /></li>\n</ol>\n<p>Para conseguir o codigo do municipio pode usar o Link de consulta do IBGE que segue abaixo, pode ser pesquisado usando o nome do municipio</p>\n<p><a title=\"IBGE\" href=\"https://ww2.ibge.gov.br/home/geociencias/areaterritorial/area.shtm\">https://ww2.ibge.gov.br/home/geociencias/areaterritorial/area.shtm</a></p>\n<p><br /><em><strong>Observa&ccedil;&atilde;o:</strong></em>&nbsp;Sempre consulte sua contabilidade quando for mexer em dados fiscais.</p>\n</div>"
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      },
      "parent": null,
      "context": null,
      "created": "2018-02-26T17:23:23.162Z",
      "updated": "2018-02-26T17:25:28.108Z",
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    {
      "type": "standard",
      "title": "Cadastro_produto",
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          "values": [
            "<div><strong>Como realizar o cadastro de um produto</strong>\n<p style=\"text-align: justify;\" align=\"justify\">No link abaixo, voc&ecirc; ir&aacute; aprender todo o procedimento para realizar o cadastro de produtos dentro do sistema Resulth.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><a href=\"http://universidadeats.com.br/ead/course/view.php?id=6\">Cadastro de Produtos - Universidade ATS</a></p>\n<p align=\"justify\">&nbsp;</p>\n</div>"
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      "parent": null,
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      "created": "2018-04-24T16:40:40.859Z",
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            "<div style=\"text-align: justify;\"><strong>Rejei&ccedil;&atilde;o: 232 &ndash; IE do destinat&aacute;rio n&atilde;o informada</strong></p>\n<p style=\"text-align: justify;\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">Quando ao emitir uma nota fiscal eletr&ocirc;nica para um destinat&aacute;rio pessoa jur&iacute;dica e possua IE ativa, por&eacute;m n&atilde;o foi informada em seu cadastro, o sistema ir&aacute; retornar o seguinte erro: REJEI&Ccedil;&Atilde;O: 232 &ndash; IE do destinat&aacute;rio n&atilde;o informada</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Verifique no site do SINTEGRA qual a inscri&ccedil;&atilde;o estadual est&aacute; vinculada ao CNPJ do destinat&aacute;rio. Altere, no cadastro de cliente, a inscri&ccedil;&atilde;o estadual, informando a inscri&ccedil;&atilde;o estadual correta. Em seguida, basta faturar a nota novamente.</div>"
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      "created": "2018-03-12T20:04:16.479Z",
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            "<div><strong>Rejei&ccedil;&atilde;o 234 &ndash; IE do destinat&aacute;rio n&atilde;o vinculada ao CNPJ</strong>\n<p style=\"text-align: justify;\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">Esta rejei&ccedil;&atilde;o ocorre pelo fato de ao emitir uma nota fiscal eletr&ocirc;nica para um cliente pessoa jur&iacute;dica a inscri&ccedil;&atilde;o estadual informada em seu cadastro n&atilde;o est&aacute; vinculada ao seu CNPJ.</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Consulte o CNPJ do seu cliente no site do SINTEGRA, l&aacute; voc&ecirc; ter&aacute; acesso as informa&ccedil;&otilde;es como a inscri&ccedil;&atilde;o estadual que est&aacute; vinculada a este CNPJ. Ap&oacute;s identificar a IE correta, corrija os dados no cadastro do cliente dentro do sistema Resulth e transmita a nota novamente.</p>\n</div>"
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      "created": "2018-02-28T14:07:40.635Z",
      "updated": "2018-02-28T14:09:11.204Z",
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    {
      "type": "standard",
      "title": "Guardar_nfe",
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          "values": [
            "<div>\n<p><strong>Sou obrigado a guardar minha Notas Fiscais Eletr&ocirc;nicas (Nfe)?</strong></p>\n<ul>\n<li style=\"text-align: justify;\">A regra geral &eacute; que o emitente e o destinat&aacute;rio dever&atilde;o manter as NF-e em arquivo digital pelo prazo estabelecido na legisla&ccedil;&atilde;o tribut&aacute;ria para a guarda dos documentos fiscais, devendo ser apresentadas &agrave; administra&ccedil;&atilde;o tribut&aacute;ria, quando solicitado. Assim, o emitente deve armazenar apenas o arquivo digital.</li>\n</ul>\n<p style=\"text-align: justify;\">A Ats Inform&aacute;tica disponibiliza gratuitamente para nossos clientes o <strong>Painel do Contado</strong>r&nbsp;onde &eacute; possivel fazer download das suas NFes emitidas em formato <strong>xml</strong> ou <strong>PDF</strong>. Caso n&atilde;o possua acesso, entre no site <a title=\"Painel do contador\" href=\"contadores.atsinformatica.com.br\">contadores.atsinformatica.com.br</a> e realize seu cadastro. &Eacute; <em><strong>r&aacute;pido</strong></em> e <strong><em>simples de usar</em></strong>.</p>\n<ul>\n<li style=\"text-align: justify;\">No caso da empresa destinat&aacute;ria das mercadorias e da NF-e, e que seja emitente de NF-e, ela n&atilde;o precisar&aacute; guardar o DANFE, mas apenas o arquivo digital recebido.</li>\n<li style=\"text-align: justify;\">Caso o destinat&aacute;rio n&atilde;o seja contribuinte credenciado para a emiss&atilde;o de NF-e, poder&aacute;, alternativamente, manter em arquivo o DANFE relativo &agrave; NF-e da opera&ccedil;&atilde;o pelo prazo decadencial estabelecido pela legisla&ccedil;&atilde;o, devendo ser apresentado &agrave; administra&ccedil;&atilde;o tribut&aacute;ria, quando solicitado.</li>\n</ul>\n<p style=\"text-align: justify;\"><strong>Importante:</strong> destinat&aacute;rio sempre dever&aacute; verificar a validade e autenticidade da NF-e e a exist&ecirc;ncia de Autoriza&ccedil;&atilde;o de Uso da NF-e, tenha ele recebido o arquivo digital da NF-e ou o DANFE acompanhando a mercadoria.</p>\n<p><strong>Fonte:</strong> <a title=\"Portal NFe\" href=\"http://www.nfe.fazenda.gov.br/portal/perguntasFrequentes.aspx?tipoConteudo=47FIo72z99s=\">http://www.nfe.fazenda.gov.br/portal/perguntasFrequentes.aspx?tipoConteudo=47FIo72z99s=</a></p>\n</div>"
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      "context": null,
      "created": "2018-02-21T13:50:15.815Z",
      "updated": "2018-02-21T14:19:10.093Z",
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      "type": "standard",
      "title": "ECF - Sangria",
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          "values": [
            "<div><p>Para realizar <strong>sangria</strong> no <strong>ResulthECF</strong> realize os seguintes passos:</p> <ol> <li>Acesse o menu <strong>Fun&ccedil;&otilde;es (F12)</strong></li> <li>Acesse a aba <strong>Outras Fun&ccedil;&otilde;es da Impressora</strong></li> <li>Clique no bot&atilde;o <strong>Sangria</strong></li> <li>Informe o valor e depois <strong>confirme</strong></li> </ol> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <ul> <li>Ap&oacute;s realizar esse procedimento <strong>aguardar comprovante que ser&aacute; emitido na impressora fiscal</strong></li> </ul></div>"
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    {
      "type": "standard",
      "title": "Tipo_Operacao",
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            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/9569/mod_label/intro/CAD_TIPO_OPERACAO.mp4\"/>"
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      "created": "2018-02-28T20:10:34.344Z",
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    {
      "type": "standard",
      "title": "NFE - Alterar Item da Nota",
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            "<div> <p>A <strong>altera&ccedil;&atilde;o do item da nota fiscal</strong>, s&oacute; pode se feita se o <strong>pedido ainda n&atilde;o estiver faturado</strong>. Neste caso, siga os seguintes passos:</p> <ol> <li>Na rotina de Digita&ccedil;&atilde;o\\Emiss&atilde;o de Nota Fiscal<strong> (NF-e &gt; Digita&ccedil;&atilde;o\\Emiss&atilde;o de NF-e)</strong></li> <li><strong>Pesquisar ou Consultar</strong> o pedido que deseja efetuar a altera&ccedil;&atilde;o do item</li> <li>Localizado o pedido, clique no bot&atilde;o <strong>Itens</strong></li> <li>Clique em <strong>altera&ccedil;&atilde;o</strong></li> <li>Destaque o c&oacute;digo do item e confirme a altera&ccedil;&atilde;o do item em &lsquo;OK&rsquo;</li> <li>Caso n&atilde;o saiba o c&oacute;digo do item, clique em Pesquisa</li> <li>D&ecirc; um duplo clique para selecionar o item que deseja alterar</li> <li>Clique em Altera&ccedil;&atilde;o, e confirme a altera&ccedil;&atilde;o em &lsquo;OK&rsquo;</li> </ol> <p style=\"text-align: justify;\"><strong>Observa&ccedil;&atilde;o:</strong></p> <ul> <li style=\"text-align: justify;\">Se a NF-e j&aacute; estiver faturada, o pedido da nota deve ser cancelado antes da altera&ccedil;&atilde;o, na rotina Cancela Faturamento (Movimentos - Faturamento - Cancela Faturamento)</li> <li style=\"text-align: justify;\">Na digita&ccedil;&atilde;o do pedido da NF, caso queira efetuar a altera&ccedil;&atilde;o do item, durante o processo, basta clicar no bot&atilde;o Cancelar, assim ser&aacute; habilitado novamente todos os bot&otilde;es dispon&iacute;veis, possibilitando que opte por Pesquisa ou Altera&ccedil;&atilde;o do item</li> </ul> <img src=\"/imagens/Como alterar um item na nota fiscal.jpg\" alt=\"\" /></div>"
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          "values": [
            "<p style=\"text-align: justify;\">Ok, vou tentar lhe ajudar! Me informe qual erro est&aacute; aparecendo. Caso a mensagem seja muito grande, clique com o bot&atilde;o direito do mouse e utilize a op&ccedil;&atilde;o de copiar a mensagem, em seguida, cole aqui na caixa de di&aacute;logo para que eu possa verificar.</p>"
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            "<div style=\"text-align: justify;\"><strong>Entrada de contas a pagar</strong></p>\n<p style=\"text-align: justify;\">&nbsp;</p>\n<p style=\"text-align: justify;\">Para lan&ccedil;ar um contas a pagar simples para seu fornecedor, siga os passos abaixo:</p>\n<p style=\"text-align: justify;\">Acesse: <strong>Movimentos &rarr; Contas a Pagar &rarr; Entrada de documentos &rarr; Simples</strong></p>\n<p style=\"text-align: justify;\">&nbsp;</p>\n<p style=\"text-align: justify;\"><strong>1.</strong> Acione o bot&atilde;o de <strong>inclus&atilde;o</strong> e informe o tipo de opera&ccedil;&atilde;o de entrada de contas a pagar.</p>\n<p style=\"text-align: justify;\"><strong>2.</strong> Informe o c&oacute;digo do fornecedor. Caso n&atilde;o saiba o c&oacute;digo, pressione a tecla enter no campo em branco para acionar a tela de pesquisa.</p>\n<p style=\"text-align: justify;\"><strong>3.</strong> Selecione o tipo de documento que est&aacute; lan&ccedil;ando para o seu fornecedor.</p>\n<p style=\"text-align: justify;\"><strong>4.</strong> Informe o n&uacute;mero deste documento.</p>\n<p style=\"text-align: justify;\"><strong>5.</strong> Preencha os campos com a <strong>data de entrada</strong> e <strong>data de vencimento</strong> do documento.</p>\n<p style=\"text-align: justify;\"><strong>6.</strong> Informe o <strong>valor do t&iacute;tulo</strong> a pagar e se houver descontos, informe o valor do desconto.</p>\n<p style=\"text-align: justify;\"><strong>7.</strong> Utilize o campo de hist&oacute;rico para informar o motivo deste lan&ccedil;amento.</p>\n<p style=\"text-align: justify;\"><strong>8.</strong> Informe a conta caixa, para que seu plano de contas contabilize este documento.</p>\n<p style=\"text-align: justify;\"><strong>9.</strong> Caso desejar, utilize o campo de observa&ccedil;&otilde;es para preencher com informa&ccedil;&otilde;es referentes ao documento que est&aacute; sendo lan&ccedil;ado.</p>\n<p style=\"text-align: justify;\"><strong>10.</strong> Em seguida, basta clicar em <strong>OK</strong> para concluir o lan&ccedil;amento.</p>\n<p><img src=\"/imagens/CONTAS_PAGAR_SIMPLES.jpg\" /></p>\n<p style=\"text-align: justify;\">&nbsp;</div>"
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            "<div><p style=\"text-align: justify;\"><strong>Rejei&ccedil;&atilde;o: 663 - Al&iacute;quota do ICMS com valor superior a 4 por cento na opera&ccedil;&atilde;o de sa&iacute;da interestadual com produtos importados</strong><br /> <br /><strong>O que significa?</strong><br />Voc&ecirc; est&aacute; emitindo uma nf-e de venda com um produto que est&aacute; cadastrado como \"importado\" e a aliquota de icms utilizada &eacute; superior a 4%</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong><br />Produtos importados n&atilde;o podem ter aliquota de icms superior a 4%, ou seja, deve-se corrigir o cadastro deste produto informando a aliquota correta</p>\n<p style=\"text-align: justify;\"><em><strong>Observa&ccedil;&atilde;o:</strong></em> Sempre consulte sua contabilidade quando for mexer em dados fiscais.</p></div>"
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      "created": "2018-02-26T14:39:45.708Z",
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      "created": "2018-11-01T20:23:07.332Z",
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            "<div><p><strong>Rejei&ccedil;&atilde;o: 704 - NFC-e com Data-Hora de emiss&atilde;o atrasada</strong><br /><br /><strong>O que significa?</strong><br />A data ou hor&aacute;rio do computador que voc&ecirc; est&aacute; tentando emitir a NFC-c est&atilde;o atrasados em rela&ccedil;&atilde;o ao hor&aacute;rio do servidor da sefaz</p>\n<p><strong>O que fazer?</strong><br />A data e hor&aacute;rio da sua maquina e da maquina que est&aacute; o banco de dados da ATS devem ser atualizados, ficando na mesma hora que o servidor da sefaz</p>\n<p><em><strong>Observa&ccedil;&atilde;o:</strong></em>&nbsp;No site abaixo &eacute; poss&iacute;vel ver a hora legal brasileira</p>\n<p><a title=\"Hora legal brasileira\" href=\"http://pcdsh01.on.br/HoraLegalBrasileira.php\">http://pcdsh01.on.br/HoraLegalBrasileira.php</a></p></div>"
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      "created": "2018-02-26T14:52:09.119Z",
      "updated": "2018-02-26T16:43:15.948Z",
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            "<div><p>Nesse caso voc&ecirc; est&aacute; emitindo uma nota fiscal de devolu&ccedil;&atilde;o de compra, e ent&atilde;o precisa amarrar o cliente ao fornecedor.</p> <p>Para amarrar o cliente ao fornecedor realize os seguintes passos:</p> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <p>&Eacute; preciso cadastrar o fornecedor como cliente e fazer amarra&ccedil;&atilde;o entre eles.</p> <ol> <li>Acesse: <strong>Cadastros &gt; Clientes &gt; Clientes</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Inclus&atilde;o</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Importar</strong></li> <li><strong>Tecle</strong> <strong>ENTER</strong> para pesquisar o Fornecedor</li> <li><strong>Pesquise</strong> o fornecedor e <strong>clique</strong> no bot&atilde;o <strong>OK</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>OK</strong> para confirmar a importa&ccedil;&atilde;o</li>   <li><strong>Emite</strong> a <strong>nota fiscal</strong></li></ol><img src=\"/imagens/Amarrar fornecedor ao cliente.png\"></div>"
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      "created": "2018-03-13T19:39:30.004Z",
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            "<div><p>Para informar o lote, siga os seguintes passos:</p> <ol> <li>Acesse o cadastro de produto e verifique se o produto est&aacute; controlando Lote (Cadastros &ndash; Produtos - Produtos)</li> <li>Pesquise ou Consulta o produto</li> <li>Permane&ccedil;a na aba Dados Adicionais</li> <li>Verifique no campo Controle de lote (S/N) se est&aacute; igual a &ldquo;S&rdquo;</li> <li>Caso n&atilde;o esteja igual a &ldquo;S&rdquo; clique em Altera&ccedil;&atilde;o</li> <li>Informe a letra &ldquo;S&rdquo; no campo Controle de lote (S/N)</li> <li>Clique no bot&atilde;o &ldquo;OK&rdquo; para confirmar a Altera&ccedil;&atilde;o</li> <li>Inclui o produto na nota fiscal</li> <li>Informe a quantidade e tecle &ldquo;ENTER&rdquo;</li> <li>O campo Lote ir&aacute; habilitar</li> <li>Clique no bot&atilde;o Lote</li> <li>Caso o bot&atilde;o Lote n&atilde;o esteja dispon&iacute;vel, clique no bot&atilde;o Configurar</li> <li>Marque a op&ccedil;&atilde;o &ldquo;Habilitar baixa de lote na venda&rdquo;</li> <li>Clique no bot&atilde;o &ldquo;OK&rdquo; para confirmar a opera&ccedil;&atilde;o</li> <li>D&ecirc; um duplo clique no Lote a ser vendido</li> <li>Informe a quantidade no campo Quantidade</li> <li>Clique no bot&atilde;o &ldquo;OK&rdquo; para confirmar a inclus&atilde;o&nbsp;</li> </ol> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <ul> <li>Verifique com o gestor da sua empresa se realmente o produto ir&aacute; controlar lote</li> <li>Para emiss&atilde;o da nota fiscal o produto precisa ter estoque</li> <li>Durante a emiss&atilde;o da nota fiscal, ao informar o produto o campo Lote habilitar&aacute;</li> <li>Se o produto j&aacute; foi movimentado, ser&aacute; necess&aacute;rio desativa-lo e cadastrar um novo produto seguindo as caracter&iacute;sticas acima</li> </ul><img src=\"/imagens/nao deixa informar lote do produto_1.png\"></br><img src=\"/imagens/nao deixa informar lote do produto_2.png\"></div>"
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      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
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      "type": "standard",
      "title": "Rejeicao_221",
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          "values": [
            "<div align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 221 &ndash; Confirmado o recebimento da NF-e pelo destinat&aacute;rio</strong></p>\n<p align=\"justify\"><strong>O que significa?</strong></p>\n<p align=\"justify\">Ao tentar realizar um cancelamento em um documento que j&aacute; foi confirmado o recebimento atrav&eacute;s do manifesto destinat&aacute;rio, o sistema retorna a seguinte mensagem: <strong>Rejei&ccedil;&atilde;o: </strong><strong>221</strong><strong> &ndash; Confirmado o recebimento da NF-e pelo destinat&aacute;rio</strong></p>\n<p align=\"justify\"><strong>O que fazer?</strong></p>\n<p align=\"justify\">Para que seja poss&iacute;vel realizar o cancelamento da nota, ser&aacute; necess&aacute;rio que entre em contato com o destinat&aacute;rio e solicite que o mesmo registre um evento de n&atilde;o recebimento no manifesto destinat&aacute;rio. Ap&oacute;s o registro efetuado pelo destinat&aacute;rio ser&aacute; poss&iacute;vel cancelar o faturamento da nota.</p>\n<p align=\"justify\">Lembre-se, o prazo para cancelamento de uma nota via sistema &eacute; de 24h ap&oacute;s seu faturamento.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-28T19:51:41.651Z",
      "updated": "2018-03-28T20:13:38.461Z",
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    {
      "type": "standard",
      "title": "Rejeicao_251",
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          "values": [
            "<div style=\"text-align: justify;\"><strong>REJEI&Ccedil;&Atilde;O: 251 - UF/Munic&iacute;pio destinat&aacute;rio n&atilde;o pertence a Suframa</strong></p>\n<p style=\"text-align: justify;\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">Ao emitir uma nota com incentivos fiscais para a regi&atilde;o SUFRAMA e o Estado (UF) informada no cadastro do destinat&aacute;rio n&atilde;o pertence a esta regi&atilde;o ocorrer&aacute; a rejei&ccedil;&atilde;o 251.</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Verifique se a nota &eacute; realmente para a regi&atilde;o de SUFRAMA, caso seja, atualize os dados cadastrais do destinat&aacute;rio, informando a UF do Estado pertencente a esta regi&atilde;o.</div>"
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      "parent": null,
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      "created": "2018-03-08T20:03:24.789Z",
      "updated": "2018-03-08T20:04:40.580Z",
      "metadata": {},
      "next_step": {
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      "conditions": "#Rejeicao_251 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1520539437965",
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    },
    {
      "type": "standard",
      "title": "Pesquisa_alteracao_nota_entrada",
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          "values": [
            "<div>\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\">Como realizar uma consulta ou altera&ccedil;&atilde;o de uma nota j&aacute; lan&ccedil;ada</p>\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\">Na tela de entrada de mercadoria, &eacute; poss&iacute;vel consultar todas as notas que j&aacute; foram lan&ccedil;adas e alterar dados na nota, caso necess&aacute;rio.</p>\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\">Acesse: <strong>Movimentos&rarr; Faturamento &rarr; Entrada de produtos</strong></p>\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\"><strong>1.</strong> Acione o bot&atilde;o de pesquisa. Voc&ecirc; ser&aacute; direcionado para uma tela que possibilitar&aacute; que realize uma busca da nota atrav&eacute;s do n&uacute;mero da nota, n&uacute;mero do fornecedor ou pesquisando num intervalo de data.</p>\n<img src=\"/imagens/entrada_nota_pesquisa.jpg\" />\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\">Ap&oacute;s preencher os dados de filtro desejados, clique em OK para executar a pesquisa.</p>\n<p align=\"justify\">&nbsp;</p>\n<img src=\"/imagens/pesquisa entrada de nota.jpg\" />\n<p align=\"justify\"><strong>2.</strong> Com o resultado da pesquisa na tela, d&ecirc; um duplo clique na nota desejada.</p>\n<p align=\"justify\">&nbsp;</p>\n  <img src=\"/imagens/resultado pesquisa nota.jpg\" />\n<p align=\"justify\"><strong>3.</strong> Para realizar altera&ccedil;&atilde;o na nota, acione o bot&atilde;o de altera&ccedil;&atilde;o. Terminada a altera&ccedil;&atilde;o do lan&ccedil;amento da nota, finalize o processo novamente.</p>\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\">* <strong>O sistema ir&aacute; emitir uma mensagem perguntando se deseja alterar o financeiro. Confirme ou n&atilde;o e em seguida finalize a nota.</strong></p>\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\"><strong>4.</strong> Para gerar um relat&oacute;rio das notas de entrada, na tela de entrada de produtos acione o bot&atilde;o de Lista. Preencha os filtros desejados e clique em imprimir.</p>\n<p align=\"justify\">Ser&aacute; gerado um relat&oacute;rio com todas as notas de entrada, respeitando os filtros informados.</p>\n<img src=\"/imagens/lista_ nota_entrada.jpg\" />\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\">&nbsp;</p>\n</div>"
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      "parent": null,
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      "created": "2018-04-11T20:04:27.834Z",
      "updated": "2018-04-11T20:05:25.828Z",
      "metadata": {},
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      "conditions": "#Pesquisa_nota_entrada && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_5_1523477066825",
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    },
    {
      "type": "standard",
      "title": "Alterar_numeracao_nfe",
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          "values": [
            "<div><strong>&Eacute; poss&iacute;vel alterar a sequ&ecirc;ncia do n&uacute;mero da nota fiscal eletr&ocirc;nica (NF-e)?</strong>\n<p>&nbsp;</p>\n<p>Para alterar o n&uacute;mero de sequ&ecirc;ncia da nota fiscal eletr&ocirc;nica siga os passos abaixo:</p>\n<p>1. Verifique o n&uacute;mero da &uacute;ltima nota fiscal eletr&ocirc;nica emitida na m&aacute;quina.</p>\n<p>2. Na tela de Digita&ccedil;&atilde;o e Emiss&atilde;o de Notas acione o bot&atilde;o de configura&ccedil;&atilde;o</p>\n<p><img src=\"/imagens/CONFIG_NFE.jpg\" /></p>\n<p><strong>Observa&ccedil;&atilde;o:</strong> Somente o usu&aacute;rio Mestre tem acesso a esta funcionalidade no sistema.</p>\n<p>3. Em seguida clique no bot&atilde;o de <strong>Alterar Numera&ccedil;&atilde;o NF-e</strong> e depois em <strong>Alterar</strong>.</p>\n<p><img src=\"/imagens/BOTAO_ALTERANUMNFE.jpg\" /></p>\n<p><img src=\"/imagens/GERENCIAMENTO DE SERIES NFE.jpg\" /></p>\n<p>4. Altere o campo de ultima NF-e emitida colocando o n&uacute;mero da &uacute;ltima nota emitida no sistema que voc&ecirc; verificou previamente.</p>\n<p><img src=\"/imagens/ALTERA NUM NFE.jpg\" /></p>\n<p>Clique em <strong>OK</strong> para salvar as altera&ccedil;&otilde;es.</p>\n<p>5. Ap&oacute;s realizar este procedimento, feche a rotina, e abra novamente. Localize o pedido digitado e fature a nota normalmente.</p>\n</div>"
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      "parent": null,
      "context": null,
      "created": "2018-02-21T13:35:29.314Z",
      "updated": "2018-02-21T13:50:23.769Z",
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    {
      "type": "standard",
      "title": "ECF - Abertura do Dia",
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            "<div><p>&Eacute; exibida a mensagem<strong> Abertura do Dia</strong> porque o sistema est&aacute; configurado para exigir abertura de caixa. </p> <p>Para realizar a abertura de caixa siga os seguintes passos:<br /><br /> 1. <strong>Permane&ccedil;a ou Acesse</strong> o ResulthECF<br /> 2. <strong>Clique</strong> no bot&atilde;o <strong>Menu Fiscal F10</strong><br /> 3. Na aba O<strong>utras fun&ccedil;&otilde;es</strong> d<strong>a Impressora</strong> clique no bot&atilde;o <strong>Abertura do Dia</strong><br /> 4.<strong> Informe</strong> o <strong>valor disponibilizado</strong> para <strong>troco</strong><br /> 5. <strong>Clique</strong> em <strong>OK</strong> para <strong>finalizar a abertura</strong></p><img src=\"/imagens/Abertura do dia.png\"></div>"
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    {
      "type": "standard",
      "title": "NFE - Inutilizar uma nota",
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          "values": [
            "<div><p>Pode ocorrer durante o procedimento de envio da nota a <strong>SEFAZ</strong>, a quebra da sequ&ecirc;ncia dos n&uacute;meros de um lote de notas. Por exemplo, as notas 10 e 20 foram autorizadas, mas as notas 11 at&eacute; 19, por algum erro t&eacute;cnico no envio, foram inutilizadas. O emissor dever&aacute; comunicar a SEFAZ a raz&atilde;o pelo qual n&atilde;o utilizar&aacute; essa sequ&ecirc;ncia de n&uacute;meros inutilizados, apenas para efeito de den&uacute;ncia, caso algu&eacute;m queira fazer uso dessa faixa de notas para fraudes. A inutiliza&ccedil;&atilde;o s&oacute; se dar&aacute; caso a numera&ccedil;&atilde;o nunca tenha sido usada anteriormente, em notas autorizadas, denegadas ou j&aacute; inutilizadas.</p> <p>Neste caso, para <strong>realizar a Inutiliza&ccedil;&atilde;o da NF-e no sistema</strong>, siga os seguintes passos:</p> <ol> <li>Localize a rotina Inutiliza&ccedil;&atilde;o de NFe (<strong>NF-e &gt; Inutiliza&ccedil;&atilde;o de NF-e</strong>)</li> <li>No Campo N&uacute;mero da Nota Fiscal, deve ser informada a sequ&ecirc;ncia que n&atilde;o foi registrada na Sefaz</li> <li>Se for uma sequ&ecirc;ncia, preencha o N&uacute;mero Inicial e Final nos seus respectivos campos (Ex: 10 &agrave; 20 ser&atilde;o inutilizada a sequ&ecirc;ncia de 10 &agrave; 20)</li> <li>Se n&atilde;o for uma sequ&ecirc;ncia, deve ser informada uma numera&ccedil;&atilde;o de cada vez (Ex: 10 e 15 tem que inutilizar de 10 &agrave; 10 e depois de 15 &agrave; 15), o n&uacute;mero que ser&aacute; inutilizado, deve ser o N&uacute;mero Inicial e Final</li> <li>Ap&oacute;s informada a numera&ccedil;&atilde;o, deve ser preenchido o Motivo da Inutiliza&ccedil;&atilde;o</li> <li>Depois de preenchido os campos de Numera&ccedil;&atilde;o e Motivo, basta confirmar a Inutiliza&ccedil;&atilde;o clicando no bot&atilde;o &lsquo;OK&rsquo;</li> <li>Aguarde at&eacute; apresentar a mensagem de Confirma&ccedil;&atilde;o da Inutiliza&ccedil;&atilde;o, juntamente com o Protocolo</li> </ol><img src=\"/imagens/Como inutilizar uma NF-e .jpg\"></div>"
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      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
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    {
      "type": "standard",
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          "values": [
            "<div>\n<p><strong>Rejei&ccedil;&atilde;o: 205 - NF-e est&aacute; denegada na base de dados da SEFAZ [nRec:999999999999999]</strong></p>\n<p><strong>O que significa?</strong></p>\n<p>Significa que a numera&ccedil;&atilde;o da NFe j&aacute; foi utilizada anteriormente e encontra-se denegada. <br />Uma NF-e pode ser denegada pelos seguintes motivos:</p>\n<ul>\n<li>O cliente associado na NF-e possui irregularidades junto a Sefaz;</li>\n<li>A empresa que est&aacute; emitindo a nota possui pend&ecirc;ncias junto &agrave; Secretaria da Fazenda e/ou Receita Federal.</li>\n</ul>\n<p><strong>O que fazer?</strong></p>\n<ul>\n<li>Caso sua empresa possua pend&ecirc;ncias, procure a secretaria respons&aacute;vel para regulariz&aacute;-las para conseguir emitir notas fiscais;</li>\n<li>Caso seu cliente possua irregularidades avise ao mesmo para se regularizar, caso contr&aacute;rio, n&atilde;o poder&aacute; vender para o mesmo.</li>\n</ul>\n</div>"
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      "created": "2018-02-27T12:17:48.407Z",
      "updated": "2018-04-25T14:28:24.592Z",
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    {
      "type": "standard",
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          "values": [
            "<div><p>Recomendamos que entre em contato com o seu contador para obter essas informa&ccedil;&otilde;es. Ele &eacute; a pessoa mais indicada para esse tipo de situa&ccedil;&atilde;o.</p></div>"
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    {
      "type": "standard",
      "title": "ICMS_desonerado",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/9607/mod_page/content/2/ICMS%20DESONERADO.mp4\"/>"
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      "created": "2018-04-02T20:22:45.473Z",
      "updated": "2018-04-10T17:49:53.979Z",
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    {
      "type": "standard",
      "title": "Rejeicao_230",
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          "values": [
            "<div style=\"text-align: justify;\"><strong>Rejei&ccedil;&atilde;o 230 - IE do emitente n&atilde;o cadastrada</strong></p>\n<p style=\"text-align: justify;\"><strong>&nbsp;O que significa?</strong></p>\n<p style=\"text-align: justify;\">Ao emitir uma nota fiscal eletr&ocirc;nica, a inscri&ccedil;&atilde;o estadual do emitente informada no cadastro de filial est&aacute; como inexistente na SFAZ.</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Na maioria das vezes essa rejei&ccedil;&atilde;o &eacute; apresentada ao tentar emitir a primeira NF-e da empresa.</p>\n<p style=\"text-align: justify;\">Deve-se verificar o processo cadastral da Inscri&ccedil;&atilde;o Estadual para ativar a emiss&atilde;o de NF-e no Ambiente de Produ&ccedil;&atilde;o ou Homologa&ccedil;&atilde;o. Em cada Estado o processo para cadastramento e ativa&ccedil;&atilde;o de uma Inscri&ccedil;&atilde;o Estadual para emiss&atilde;o de NF-e pode ser diferente. No caso &eacute; necess&aacute;rio verificar com a contabilidade da empresa se o pedido para a emiss&atilde;o da NF-e foi feito.</p>\n<p style=\"text-align: justify;\">Caso a empresa j&aacute; emitia nota e apresentou a rejei&ccedil;&atilde;o, confirme se a Inscri&ccedil;&atilde;o Estadual existe e consta no cadastro da Sefaz, como 'Habilitada' ou 'N&atilde;o Habilitada', consulte no site do &nbsp;SINTEGRA (http://sintegra.gov.br/).</div>"
          ],
          "selection_policy": "sequential"
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      },
      "parent": null,
      "context": null,
      "created": "2018-02-23T11:45:29.007Z",
      "updated": "2018-02-26T14:12:40.683Z",
      "metadata": {},
      "next_step": {
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      "conditions": "#Rejeicao_230 && intents[0].confidence > 0.80",
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    {
      "type": "standard",
      "title": "Rejeicao_278",
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        "text": {
          "values": [
            "<div class=\"western\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 278 - C&oacute;digo Munic&iacute;pio do Local de Entrega inexistente</strong></p>\n<p class=\"western\" align=\"justify\"><strong>O que significa?</strong></p>\n<p class=\"western\" align=\"justify\">Quando o usu&aacute;rio emitir uma nota que contenha local de entrega, ao validar o c&oacute;digo do munic&iacute;pio do local de entrega e este &eacute; retornado como invalido, o sistema da SEFAZ ir&aacute; emitir a seguinte rejei&ccedil;&atilde;o: 278 - C&oacute;digo Munic&iacute;pio do Local de Entrega inexistente.</p>\n<p class=\"western\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p class=\"western\" align=\"justify\">&Eacute; necess&aacute;rio verificar o c&oacute;digo de munic&iacute;pio cadastrado no endere&ccedil;o do local de entrega. Altere o cadastro e informe o c&oacute;digo v&aacute;lido de acordo com a tabela de c&oacute;digo de munic&iacute;pio disponibilizada pelo IBGE.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-12T20:40:51.959Z",
      "updated": "2018-04-12T20:44:35.924Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_278 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1523565717078",
      "previous_sibling": "node_5_1523477066825"
    },
    {
      "type": "standard",
      "title": "Envio_de_email",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/191/mod_page/content/4/configura%C3%A7%C3%A3o%20de%20email.mp4\"/>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-20T18:59:43.782Z",
      "updated": "2018-04-20T19:02:26.852Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Envio_de_email && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1524250783463",
      "previous_sibling": "node_1_1524249922310"
    },
    {
      "type": "standard",
      "title": "Rec - Estorno Lote",
      "output": {
        "text": {
          "values": [
            "<div>\n<p>Para estornar documentos feitos na Liquida&ccedil;&atilde;o em Lote realize os seguintes passos:</p>\n<ol>\n<li>Acesse: <strong>Movimentos &ndash; Contas a Receber</strong> &ndash; Outras Liquida&ccedil;&otilde;es Contas a Receber &ndash; Liquida&ccedil;&atilde;o em Lote a Receber</li>\n<li><strong>Clique</strong> no bot&atilde;o <strong>Estornar documentos</strong></li>\n<li><strong>Informe</strong> o <strong>n&uacute;mero da liquida&ccedil;&atilde;o</strong>. Essa informa&ccedil;&atilde;o n&atilde;o &eacute; obrigat&oacute;ria. Tecle <strong>TAB</strong> para passar para o pr&oacute;ximo campo</li>\n<li>No campo <strong>Cliente</strong> tecle <strong>ENTER</strong> para <strong>pesquisar</strong> o cliente</li>\n<li><strong>Informe</strong> o<strong> per&iacute;odo da liquida&ccedil;&atilde;o</strong> no campo <strong>Liquidado de</strong>. Essa informa&ccedil;&atilde;o <strong>n&atilde;o &eacute; obrigat&oacute;ria</strong>, se deixar em branco o sistema ir&aacute; pesquisar todo o <strong>per&iacute;odo de movimenta&ccedil;&atilde;o.</strong></li>\n<li><strong>Clique</strong> no bot&atilde;o <strong>Buscar</strong></li>\n<li>Ser&aacute; <strong>apresentado</strong> no<strong> grid</strong> os <strong>documentos liquidados</strong></li>\n<li><strong>D&ecirc;</strong> um <strong>duplo clique</strong> para <strong>selecionar o documento</strong></li>\n<li><strong>Clique</strong> no bot&atilde;o <strong>Estornar</strong></li>\n<li>Ser&aacute; <strong>exibido</strong> uma mensagem <strong>confirmando o estorno ou n&atilde;o</strong></li>\n<li><strong>Clique</strong> em <strong>SIM</strong> para <strong>estornar</strong> o <strong>documento</strong></li>\n</ol><img src=\"/imagens/Estorno em lote.png\">\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rec_estorno_lote && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_3_1512492828919",
      "previous_sibling": "node_2_1512491378784"
    },
    {
      "type": "standard",
      "title": "Atualiza_NFCe",
      "output": {
        "text": {
          "values": [
            "<div>A SEFAZ nacional liberou uma nova valida&ccedil;&atilde;o para o <strong>NFC-e 4.0</strong> que entrar&aacute; em vigor agora no dia <strong>01/10/2018</strong>.</p>\n<p>Mas fique tranquilo, a&nbsp;partir da vers&atilde;o <strong>22.09DC0 ou superior</strong> esta mudan&ccedil;a j&aacute; est&aacute; contemplada.</p>\n<p>Verifique na parte superior do Resulth qual a vers&atilde;o de seu sistema. Caso necess&aacute;rio acione a central de atendimento para atualiza&ccedil;&atilde;o.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-09-20T20:08:10.185Z",
      "updated": "2018-09-20T20:30:38.377Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Atualizar_NFCe && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1537474089734",
      "previous_sibling": "node_1_1537389041499"
    },
    {
      "type": "standard",
      "title": "Cadastro_fornecedor",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/6993/mod_label/intro/CADASTRO_DE_FORNECEDOR.mp4\"/>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-05T20:13:41.503Z",
      "updated": "2018-03-06T20:32:17.693Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Cadastro_fornecedor && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1520280820894",
      "previous_sibling": "node_3_1520022384589"
    },
    {
      "type": "standard",
      "title": "Rejeicao_246",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>Rejei&ccedil;&atilde;o: 246&ndash; CNPJ Destinat&aacute;rio n&atilde;o cadastrado</strong></p>\n<p style=\"text-align: justify;\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">Ao emitir a nota para o cliente, o sistema retorna que o CNPJ do destinat&aacute;rio n&atilde;o est&aacute; cadastrado. Este erro ocorre pelo fato do CNPJ informado no cadastro de cliente n&atilde;o estar cadastrado na SEFAZ.</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Verifique no cadastro do cliente que o CNPJ informado est&aacute; correto. Caso necess&aacute;rio, deve ser feito a corre&ccedil;&atilde;o do CNPJ acionando a op&ccedil;&atilde;o de altera&ccedil;&atilde;o no cadastro do cliente e ap&oacute;s alterar salvar as altera&ccedil;&otilde;es, contudo, se o CNPJ informado no cadastro estiver correto e mesmo assim o erro ocorrer, o cliente dever&aacute; entrar em contato com a SEFAZ de seu Estado e solicitar que seja verificado sua situa&ccedil;&atilde;o cadastral. A nota s&oacute; poder&aacute; ser emitida para este cliente ap&oacute;s suas informa&ccedil;&otilde;es estarem legalizadas na SEFAZ.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-13T20:02:43.233Z",
      "updated": "2018-03-13T20:04:58.097Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_246 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_3_1520971362916",
      "previous_sibling": "node_2_1520970566196"
    },
    {
      "type": "standard",
      "title": "Erro_QRCode_NFCe",
      "output": {
        "text": {
          "values": [
            "<p style=\"text-align: justify;\">Ol&aacute;,&nbsp; $nome_usuario , estamos sabendo desta situa&ccedil;&atilde;o</p>\n<p style=\"text-align: justify;\">A <strong>NFC-e</strong> 1.0 estava prevista para ser desativada pela SEFAZ a partir dia <strong>01/10/2018</strong></p>\n<p style=\"text-align: justify;\">Se voc&ecirc; mora em <strong>Goi&aacute;s</strong> e&nbsp;est&aacute; com a vers&atilde;o do m&oacute;dulo ResulthECF <strong>22.09DC</strong>&nbsp;ou uma vers&atilde;o <em>superior</em> , fique tranquilo, pois &eacute; s&oacute; reiniciar o seu sistema que j&aacute; ser&aacute; atualizado.</p>\n<p style=\"text-align: justify;\">Caso contr&aacute;rio, ser&aacute; preciso falar com algum dos meus colegas do suporte</p>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-10-01T14:21:53.960Z",
      "updated": "2018-10-01T15:19:48.528Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "direciona.suporte"
      },
      "conditions": "#Erro_QRCode_NFCe && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1538403937745",
      "previous_sibling": "direciona.suporte"
    },
    {
      "type": "standard",
      "title": "NFCE - Reimprimir NFCE",
      "output": {
        "text": {
          "values": [
            "<div> <p>Para reimprimir o DANFE da NFC-e realize os seguintes passos:</p> <ol> <li><strong>Acesse</strong> m&oacute;dulo<strong> Retaguarda ECF</strong></li> <li><strong>Acesse</strong> a guia <strong>NFC-e</strong></li> <li><strong>Clique</strong> na rotina <strong>Pesquisa Status</strong></li> <li>Na tela de Pesquisa Status, pode utilizar os filtros dispon&iacute;veis para pesquisar a NFC-e que deseja reimprimir <strong>(Per&iacute;odo &ndash; Status &ndash; Cliente &ndash; N&uacute;mero)</strong></li> <li>Ap&oacute;s listar as notas que foram pesquisadas conforme os filtros utilizados</li> <li><strong>Selecione</strong> com dois <strong>cliques</strong> a nota desejada</li> <li>Em seguida <strong>clique</strong> no bot&atilde;o <strong>Reimprimir DANFE</strong></li> <li>Na sequ&ecirc;ncia ser&aacute; aberta a <strong>janela de visualiza&ccedil;&atilde;o do DANFE</strong>, permitindo S<strong>alvar e\\ou Imprimir o DANFE da NFC-e.</strong></li> </ol> <img src=\"/imagens/Reimprimir DANFE NFCE.png\" /></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#NFCE_ReimprimirDANFE-NFCE && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1504123001016",
      "previous_sibling": "node_4_1504114673973"
    },
    {
      "type": "standard",
      "title": "Listagem_cliente",
      "output": {
        "text": {
          "values": [
            "<div><strong>Listagem de todos os clientes</strong></p>\n<p>Atrav&eacute;s do cadastro de cliente, &eacute; poss&iacute;vel gerar uma listagem de todos os clientes cadastrados no sistema, incluindo filtros para otimizar sua lista.</p>\n<p>Para gerar a lista, acesse: <strong>Cadastros &rarr; Clientes &rarr; Clientes</strong></p>\n<p>1. Acione o bot&atilde;o de &ldquo;<strong>Lista</strong>&rdquo;</p>\n<p><img src=\"/imagens/CAD_CLIENTE.jpg\" /></p>\n<p>2. Ser&aacute; direcionado para a tela de \"<strong>Sele&ccedil;&atilde;o de Clientes</strong>\". Informe os filtros desejados e acione o bot&atilde;o de \"<strong>OK</strong>\" para que a listagem de clientes seja gerada.</p>\n<p><img src=\"/imagens/LISTAGEM_CLIENTES.jpg\" /></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-26T20:32:11.507Z",
      "updated": "2018-03-26T20:33:14.300Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Listagem_cliente && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_3_1522096331154",
      "previous_sibling": "node_2_1522094111239"
    },
    {
      "type": "standard",
      "title": "ECF - Importa PDV",
      "output": {
        "text": {
          "values": [
            "<div><p>Para importar um <strong>pedido DAV (Documento auxiliar de venda) no ECF</strong>&nbsp;siga os seguintes passos:</p> <ol> <li>Permane&ccedil;a no <strong>ResulthECF</strong></li> <li>Clique em <strong>F12-Fun&ccedil;&otilde;es</strong></li> <li>Clique em Pedidos</li> <li>Informe o n&uacute;mero do pedido</li> <li>Caso n&atilde;o tenha o n&uacute;mero do pedido em m&atilde;os, clique ENTER para pesquisar os pedidos faturados ou gravados em determinada data</li> <li>Ap&oacute;s importar o pedido, clique no bot&atilde;o \"OK\"</li> <li>Clique em Encerramento F11 para finalizar a venda</li> <li>Se necess&aacute;rio informe a forma de pagamento e clique em F12 &ndash; Finalizar para emitir o cupom fiscal</li> </ol><img src=\"/imagens/Como importar um DAV-PDV.png\"></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#ecf_importa_pdv && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "ECF - Importa PDV",
      "previous_sibling": "ECF - Venda com Credito"
    },
    {
      "type": "standard",
      "title": "NFE - Devolução de Itens",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:\n<video ats-universidade=\"/8580/mod_label/intro/DEVOLUCAO%20DE%20VENDA%20POR%20ITEM%20%281%29.mp4\"/>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-22T13:48:18.353Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#nfe_dev_item && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_6_1513272034501",
      "previous_sibling": "node_4_1513269114958"
    },
    {
      "type": "standard",
      "title": "NFe_referente_NFCe",
      "output": {
        "text": {
          "values": [
            "<div>\n<p><strong>&Eacute; permitido emitir NFe referenciando NFCe?</strong></p>\n<p><strong>Resposta:</strong></p>\n<p>&Eacute; permitida a emiss&atilde;o de Nota Fiscal Eletr&ocirc;nica (NF-e) referenciado as NFCes, com exce&ccedil;&atilde;o dos estados abaixo:</p>\n<p>Estados que ainda n&atilde;o se posicionaram:</p>\n<ul>\n<li>Amazonas</li>\n<li>Cear&aacute;</li>\n</ul>\n<p>Estados que <em><strong>n&atilde;o</strong></em> permitem a emiss&atilde;o de NFe referente a NFCe</p>\n<ul>\n<li>Matogrosso</li>\n<li>Rio de Janeiro</li>\n</ul>\n<p>&nbsp;</p>\n<p><strong>Fonte:</strong> <a title=\"Regras para valida&ccedil;&atilde;o da NFCe\" href=\"http://nfce.encat.org/desenvolvedor/regras-de-validacao/\">http://nfce.encat.org/desenvolvedor/regras-de-validacao/</a></p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-20T21:12:44.059Z",
      "updated": "2018-02-20T21:16:36.891Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#NFe_referente_NFCe && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_7_1519161183329",
      "previous_sibling": "node_6_1519157963050"
    },
    {
      "type": "standard",
      "title": "NFE - Gerar Nota Serie D",
      "output": {
        "text": {
          "values": [
            "<div><p>Quando a impressora fiscal parar por <strong>problema t&eacute;cnico</strong>, por exemplo, <strong>emite uma nota fiscal s&eacute;rie D</strong><br /> Para emitir uma nota fiscal s&eacute;rie D realize os seguintes passos:</p> <ol> <ol> <li>Acesse: <strong>NF-e &gt; Digita&ccedil;&atilde;o/Emiss&atilde;o de NF-e</strong></li> <li><strong>Informe</strong> um <strong>tipo de opera&ccedil;&atilde;o para venda</strong></li> <li><strong>Informe</strong> o <strong>cliente, prazo e vendedor</strong></li> <li><strong>Clique</strong> em <strong>OK</strong> para informar os produtos</li> <li><strong>Informe</strong> os produtos que ir&atilde;o compor a nota</li> <li><strong>Clique</strong> no bot&atilde;o<strong> Faturar</strong></li> <li><strong>Marque</strong> a op&ccedil;&atilde;o <strong>S&eacute;rie D</strong> no par&acirc;metro <strong>Tipo de Nota</strong></li> <li><strong>Clique</strong> em <strong>OK</strong> para emitir a nota <strong>s&eacute;rie D</strong><br /> </li> </ol> </ol> <p><strong>Observa&ccedil;&atilde;o:</strong> <br /> Veja a figura abaixo para auxiliar na marca&ccedil;&atilde;o do par&acirc;metro.</p><img src=\"/imagens/Nota fiscal serie D.png\"></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#nota_fiscal_serieD && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "serie.D",
      "previous_sibling": "cliente.cancelado.na.ats"
    },
    {
      "type": "standard",
      "title": "Posicao_estoque",
      "output": {
        "text": {
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            "<div style=\"text-align: justify;\"><strong>Relat&oacute;rio de posi&ccedil;&atilde;o de estoque</strong></p> <p style=\"text-align: justify;\">&nbsp;</p> <p style=\"text-align: justify;\">Atrav&eacute;s do relat&oacute;rio de posi&ccedil;&atilde;o de estoque voc&ecirc; consegue visualizar como est&aacute; ou estava o seu estoque em determinada data, apresentando quantidade do produto, valor em estoque, filtrando por grupos, fornecedores, al&eacute;m de poder exportar para o Excel.</p> <p style=\"text-align: justify;\">Este relat&oacute;rio &eacute; completo e apresenta todas as informa&ccedil;&otilde;es para que possa acompanhar o posicionamento de seu estoque.</p> <p style=\"text-align: justify;\">Para gerar o relat&oacute;rio, acesse:</p> <p style=\"text-align: justify;\"><strong>Relat&oacute;rios -&gt; Faturamento -&gt; Posi&ccedil;&atilde;o de Estoque</strong></p> <p><img src=\"/imagens/Posicao_estoque.png\" /></p> <p style=\"text-align: justify;\"><strong>1.</strong> No campo de data, selecione se deseja visualizar o relat&oacute;rio na data Atual ou em uma determinada data. Escolhendo a segunda op&ccedil;&atilde;o, preencha da data no campo data do estoque e o relat&oacute;rio ir&aacute; apresentar informa&ccedil;&otilde;es de se estoque na data preenchida.</p> <p style=\"text-align: justify;\"><strong>2.</strong> Na op&ccedil;&atilde;o de imprimir estoque, &eacute; poss&iacute;vel excluir do relat&oacute;rio produtos que est&atilde;o com estoque negativo, zerado ou imprimir o relat&oacute;rio geral, de todos os itens cadastrados.</p> <p style=\"text-align: justify;\"><strong>3.</strong> &Eacute; poss&iacute;vel filtrar determinados produtos, selecionando grupos, subgrupos, fornecedores, dentre outras op&ccedil;&otilde;es.</p> <p style=\"text-align: justify;\">Todos os campos deste relat&oacute;rio s&atilde;o filtros criados para atender as necessidades do cliente. Os campos podem ou n&atilde;o serem preenchidos, e quando n&atilde;o forem preenchidos o relat&oacute;rio ir&aacute; apresentar todas as informa&ccedil;&otilde;es configuradas como padr&atilde;o.</div>"
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      "created": "2018-07-12T20:15:08.522Z",
      "updated": "2018-07-12T20:16:29.534Z",
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            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 778 - Informado NCM inexistente</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Ao emitir uma nota fiscal, onde o NCM informado no cadastro de algum produto n&atilde;o possuir na tabela de NCM disponibilizada pelo governo, o sistema ir&aacute; exibir a rejei&ccedil;&atilde;o <strong>778: Informado NCM inexistente.</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Para solucionar este problema, &eacute; necess&aacute;rio que sejam conferidos os c&oacute;digos NCM dos produtos contidos na nota. Localize o produto com o NCM incorreto e verifique com seu contador qual NCM dever&aacute; informar no cadastro do produto. Ap&oacute;s corrigir o c&oacute;digo de NCM, fature a nota novamente.</div>"
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      "parent": null,
      "context": null,
      "created": "2018-04-04T20:57:05.564Z",
      "updated": "2018-04-04T20:58:45.633Z",
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      "type": "standard",
      "title": "NFE_Pendente",
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            "<div>Na rotina de &ldquo;<strong>Pesquisa Status NF-e</strong>&rdquo; &eacute; poss&iacute;vel voc&ecirc; consultar uma nota, reimprimir uma danfe dentre outras fun&ccedil;&otilde;es como transmitir uma nota fiscal que est&aacute; com o status de pendente.\n<p>Para transmitir uma nota fiscal eletr&ocirc;nica pendente siga os passos abaixo:</p>\n<p>1. Acesse o menu <strong>NF-e &gt; Pesquisa Status NF-e</strong></p>\n<p><img src=\"/imagens/MENU_PESQUISA_STATUS.jpg\" /></p>\n<p>2. Informe o filtro de per&iacute;odo de emiss&atilde;o da nota, para facilitar sua pesquisa.</p>\n<p style=\"padding-left: 30px;\">*&Eacute; poss&iacute;vel tamb&eacute;m filtrar por status por n&uacute;mero da nota ou n&uacute;mero de s&eacute;rie, al&eacute;m de poder pesquisar pelo c&oacute;digo do cliente.</p>\n<p><img src=\"/imagens/MENU DE PESQUISA_PESQUISA STATUS NFE.jpg\" /></p>\n<p>3. Acione o bot&atilde;o &ldquo;<strong>Pesquisar</strong>&rdquo;</p>\n<p>4. Ap&oacute;s identificar a nota pendente que deseja transmitir, d&ecirc; um duplo clique no campo de sele&ccedil;&atilde;o, com a nota selecionada, consulte o status da nota acionando o bot&atilde;o &ldquo;<strong>Consultar</strong>&rdquo;</p>\n  <p><img src=\"/imagens/NFE_PENDENTE.jpg\" /></p>\n<p>5. A nota ir&aacute; retornar como n&atilde;o consta na base de dados da SEFAZ e o status ser&aacute; atualizado para <strong>PENDENTE</strong>.</p>\n   <p><img src=\"/imagens/RETORNO SEFAZ NFE PENDENTE.jpg\" /></p>\n<p>6. Selecione a nota novamente e acione o bot&atilde;o &ldquo;<strong>Transmitir</strong>&rdquo;</p>\n<p>&nbsp;</p>\n<p><strong>OBSERVA&Ccedil;&Atilde;O:</strong> Voc&ecirc; s&oacute; ir&aacute; transmitir a nota se o retorno da sefaz for PENDENTE (informando que n&atilde;o consta na base de dados da SEFAZ). Caso o retorno seja AUTORIZADA, basta reimprimir a danfe.</p>\n   <p><img src=\"/imagens/NFE_PENDENTE_REIMPRIMIR.jpg\" /></p>\n<p>&nbsp;</p>\n<p>7. Ap&oacute;s a nota ser transmitida para a sefaz, seu status ser&aacute; atualizado e voc&ecirc; poder&aacute; reimprimir a Danfe da nota, acionando o bot&atilde;o de &ldquo;<strong>Reimprimir Danfe</strong>&rdquo;, estando com a nota selecionada.</p>\n<p>&nbsp;Ap&oacute;s este procedimento sua nota pendente ser&aacute; transmitida, seu status ser&aacute; atualizado e a danfe reimpressa.</p>\n</div>"
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      },
      "parent": null,
      "context": null,
      "created": "2018-02-20T17:19:41.871Z",
      "updated": "2018-02-20T17:21:04.082Z",
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#NFE_Pendente && intents[0].confidence > 0.80",
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    {
      "type": "standard",
      "title": "Produtos_nao_movimentados",
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          "values": [
            "<div><strong>Produtos n&atilde;o movimentados</strong></p>\n<p style=\"text-align: justify;\">Atrav&eacute;s do Resulth &eacute; poss&iacute;vel verificar quais os produtos est&atilde;o encalhados dentro da empresa de maneira simples. Para visualizar estas informa&ccedil;&otilde;es basta gerar um relat&oacute;rio de produtos n&atilde;o movimentados.</p>\n<p style=\"text-align: justify;\">Acesse o menu: <strong>Relat&oacute;rios &rarr; Faturamento &rarr; Relat&oacute;rio de produtos n&atilde;o movimentados</strong></p>\n<p style=\"text-align: justify;\">&nbsp;<img src=\"/imagens/RELATORIO_PRODUT_NAO_MOVIMENTADOS.jpg\" /></p>\n<p style=\"text-align: justify;\">Neste relat&oacute;rio &eacute; poss&iacute;vel utilizar diversos filtros para personalizar sua busca, podendo escolher produtos de determinados grupos, subgrupos ou um fornecedor espec&iacute;fico.</p>\n<p style=\"text-align: justify;\">No campo per&iacute;odo, voc&ecirc; deve informar o intervalo de data ao qual deseja saber quais produtos n&atilde;o foram movimentados neste intervalo de tempo.</p>\n<p style=\"text-align: justify;\">Ap&oacute;s preencher os campos, acione o bot&atilde;o de imprimir ou gerar excel para visualizar o relat&oacute;rio em modo de planilha.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-23T18:39:44.221Z",
      "updated": "2018-03-23T19:00:46.482Z",
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Produtos_nao_movimentados && intents[0].confidence > 0.80",
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      "dialog_node": "node_1_1521830431435",
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    {
      "type": "standard",
      "title": "cad-ncm",
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            "<p>NCM significa<strong> \"Nomenclatura Comum do Mercosul\"</strong> e trata-se de um c&oacute;digo de <strong>oito d&iacute;gitos</strong> estabelecido pelo governo brasileiro para identificar a natureza das mercadorias e promover o desenvolvimento do com&eacute;rcio internacional, al&eacute;m de facilitar a coleta e an&aacute;lise das estat&iacute;sticas do com&eacute;rcio exterior. <br /><strong>Qualquer mercadoria</strong>, importada ou comprada no Brasil <strong>deve ter um c&oacute;digo NCM.</strong> Para incluir o NCM no sistema siga os seguintes passos: <br /><br /><strong>Observa&ccedil;&otilde;es:</strong> <br />- O c&oacute;digo NBM, Al&iacute;quota IPI, c&oacute;digo NCM, C&oacute;digo receita DCTF PIS e C&oacute;digo receita DCTF COFINS <strong>s&atilde;o informa&ccedil;&otilde;es fornecidas pelo contador</strong><br />- Somente informar receita <strong>DCTF PIS</strong> e receita <strong>DCTF COFINS</strong> para gera&ccedil;&atilde;o do SPED <br />1. <strong>Acesse</strong> no menu: <strong>Cadastros &gt; Produtos &gt; Dados Tribut&aacute;rios &gt; Classifica&ccedil;&atilde;o Fiscal &gt; Classifica&ccedil;&atilde;o Fiscal</strong><br />2. <strong>Clique</strong> no bot&atilde;o <strong>Inclus&atilde;o</strong><br />3. <strong>Informe</strong> o c&oacute;digo <strong>NBM (obrigat&oacute;rio)</strong><br />4. <strong>Informe</strong> a <strong>Al&iacute;q. IPI (n&atilde;o &eacute; obrigat&oacute;rio)</strong><br />5. <strong>Informe</strong> o c&oacute;digo de <strong>NCM (obrigat&oacute;rio)</strong><br />6. <strong>Informe</strong> C&oacute;d. Receita <strong>DCTF PIS (n&atilde;o &eacute; obrigat&oacute;rio)</strong><br />7. Informe o C&oacute;d. Receita <strong>DCTF COFINS (n&atilde;o &eacute; obrigat&oacute;rio)</strong><br />8. <strong>Clique</strong> no bot&atilde;o <strong>OK</strong> para confirmar o cadastro<br />9. Ap&oacute;s realizar o cadastro &eacute; necess&aacute;rio vincular o <strong>NCM</strong> no <strong>cadastro do produto</strong><br />10. <strong>Acesse</strong>: Cadastros &gt; Produtos &gt; Produtos<br />11. <strong>Clique</strong> na aba <strong>Dados Tribut&aacute;rios</strong><br />12. <strong>Informe</strong> o <strong>NCM</strong> cadastrado no campo <strong>Clas. fiscal</strong><img src=\"/imagens/CadNCM.png\"><img src=\"/imagens/ProdNCM.png\"></p>"
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      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
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      "conditions": "#cad_ncm && intents[0].confidence > 0.80",
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      "dialog_node": "node_1_1516704636880",
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    },
    {
      "type": "standard",
      "title": "Rejeicao_241",
      "output": {
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          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 241 &ndash; Um n&uacute;mero da faixa j&aacute; foi utilizado</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">A rejei&ccedil;&atilde;o 241 &ndash; Um n&uacute;mero da faixa j&aacute; foi utilizado aparece quando o usu&aacute;rio est&aacute; tentando emitir uma nota com numera&ccedil;&atilde;o indispon&iacute;vel.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><span style=\"font-family: 'Liberation Serif', serif;\"><span style=\"font-size: medium;\">Verifique se os n&uacute;meros j&aacute; foram utilizados, caso n&atilde;o tenham vinculo com nenhum documento fiscal, ser&aacute; necess&aacute;rio realizar a inutiliza&ccedil;&atilde;o destes n&uacute;meros e realize o salto da numera&ccedil;&atilde;o nas configura&ccedil;&otilde;es da NF-e, configurando o sistema para utilizar o pr&oacute;ximo n&uacute;mero dispon&iacute;vel.</span></span></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-28T20:04:01.685Z",
      "updated": "2018-03-28T20:08:16.243Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rejeicao_241 && intents[0].confidence > 0.80",
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      "dialog_node": "node_3_1522267493455",
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    {
      "type": "standard",
      "title": "NFE - XML não envia por email",
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            "<div><p>Se o <strong>XML e/ou DANFE n&atilde;o est&aacute; sendo enviado por e-mail</strong>, siga os seguintes passos:</p> <ol> <li>Verifique no cadastro do cliente se o e-mail est&aacute; preenchido (<strong>Cadastros &gt;&nbsp;Clientes &gt;&nbsp;Clientes</strong>)</li> <li>Pesquise ou consulte o cliente informado na nota fiscal</li> <li>Acesse a aba <strong>Complementares</strong>&nbsp;</li> <li>Verifique no campo E-mail se o e-mail est&aacute; informado de forma correta</li> <li>Caso n&atilde;o esteja, clique em <strong>Altera&ccedil;&atilde;o</strong></li> <li>Corrija o e-mail</li> <li>Clique em \"OK\"</li> <li>Reenvie o e-mail</li> </ol></div>"
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      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
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      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#nota_xml_nao_enviado_email && intents[0].confidence > 0.80",
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      "dialog_node": "NFE - XML não envia por email",
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    {
      "type": "standard",
      "title": "Relatorio_notas_entrada",
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            "<div style=\"text-align: justify;\"><strong>Relat&oacute;rio de Notas de Entrada</strong></p>\n<p style=\"text-align: justify;\">Para gerar um relat&oacute;rio de todas as notas que foram lan&ccedil;adas no sistema, basta emitir uma listagem das notas de entrada.</p>\n<p style=\"text-align: justify;\"><strong>1.</strong> Acione o bot&atilde;o de lista, da tela de Entrada de Produtos.</p>\n<p style=\"text-align: justify;\"><strong>Movimentos &rarr; Faturamento &rarr; Entrada de Produtos.</strong></p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/ENTRADA_NF_LISTA.jpg\" /></p>\n<p style=\"text-align: justify;\">Ap&oacute;s acionar o bot&atilde;o de lista, o sistema ir&aacute; apresentar uma tela de Listagem de notas.</p>\n<p style=\"text-align: justify;\"><strong>2.</strong> Na tela de Listagem de Notas, selecione o tipo de relat&oacute;rio que deseja emitir e a ordem que as notas ser&atilde;o apresentadas.</p>\n<p style=\"text-align: justify;\">Informe os filtros desejados e acione o bot&atilde;o de imprimir para que o relat&oacute;rio seja gerado.</p>\n<p>&nbsp;</p>\n<img src=\"/imagens/LISTAGEM_NF.jpg\" /></div>"
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          "selection_policy": "sequential"
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      "parent": null,
      "context": null,
      "created": "2018-03-27T19:41:02.223Z",
      "updated": "2018-03-27T19:42:03.381Z",
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      "dialog_node": "node_2_1522179709242",
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    {
      "type": "standard",
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            "$nome_usuario, conseguiu realizar o procedimento? Esta informação lhe atendeu?<button>Sim</button><button>Não</button><sem_rolagem>"
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      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-04-26T20:30:34.114Z",
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      "next_step": null,
      "conditions": "#validacao_resposta",
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    },
    {
      "type": "standard",
      "title": "ECF - Desconto na Venda",
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            "<div><p>Para conceder&nbsp;<strong>desconto durante a emiss&atilde;o do cupom fiscal</strong>&nbsp;siga os seguintes passos:</p> <ol> <li>Ap&oacute;s informar todos os produtos que comp&otilde;em a venda clique no bot&atilde;o<strong>&nbsp;F11-Encerramento</strong></li> <li>Clique no bot&atilde;o&nbsp;<strong>F10-Desconto</strong></li> <li>Informe em valor o desconto</li> <li>Clique no bot&atilde;o&nbsp;<strong>F4-OK</strong></li> <li>Finaliza a venda</li> </ol> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <ul> <li>Caso o bot&atilde;o cr&eacute;dito n&atilde;o esteja dispon&iacute;vel entre em contato com um de nossos atendentes.</li> </ul><img src=\"/imagens/como dar desconto na venda.png\"></div>"
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      "type": "standard",
      "title": "Lancamento_Bancario",
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            "<div style=\"text-align: justify;\">TIPOS DE LAN&Ccedil;AMENTOS BANC&Aacute;RIOS</p>\n<p style=\"text-align: justify;\">As movimenta&ccedil;&otilde;es realizadas no Resulth que ir&atilde;o gerar integra&ccedil;&atilde;o banc&aacute;ria necessita que seja informado o tipo de lan&ccedil;amento banc&aacute;rio. O tipo de lan&ccedil;amento banc&aacute;rio &eacute; quem ir&aacute; definir se a opera&ccedil;&atilde;o ir&aacute; creditar ou debitar no saldo da empresa.</p>\n<p style=\"text-align: justify;\">Para realizar o cadastro de um tipo de lan&ccedil;amento banc&aacute;rio, acesse:</p>\n<p style=\"text-align: justify;\"><strong>Cadastros -&gt; Tipos de Lan&ccedil;amentos Banc&aacute;rios.</strong></p>\n<p style=\"text-align: justify;\">&nbsp;</p>\n<ol>\n<li style=\"text-align: justify;\">Acione o bot&atilde;o inclus&atilde;o, o c&oacute;digo ser&aacute; gerado automaticamente.</li>\n<li style=\"text-align: justify;\">Informe uma descri&ccedil;&atilde;o para identificar o tipo de lan&ccedil;amento banc&aacute;rio.</li>\n<li style=\"text-align: justify;\">Marque a op&ccedil;&atilde;o de cr&eacute;dito, caso seja um lan&ccedil;amento de credito para opera&ccedil;&otilde;es que ir&atilde;o gerar cr&eacute;dito no saldo do banco da empresa ou d&eacute;bito, para opera&ccedil;&otilde;es que ir&atilde;o debitar no saldo da conta.</li>\n<li style=\"text-align: justify;\">Defina se o lan&ccedil;amento ir&aacute; integrar ou n&atilde;o com o caixa.</li>\n<li style=\"text-align: justify;\">N op&ccedil;&atilde;o pode repetir n&uacute;mero de documento, marque a op&ccedil;&atilde;o que mais se adequa com a forma de trabalho da empresa e clique em OK para finalizar o cadastro.</li>\n  <p><img src=\"/imagens/LANCAMENTO_BANCARIO.png\" /></p>\n  </div>"
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          "selection_policy": "sequential"
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      "created": "2018-07-10T19:41:28.891Z",
      "updated": "2018-07-10T20:01:29.769Z",
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      "type": "standard",
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            "<div style=\"text-align: justify;\"><strong>N&uacute;mero de protocolo da Nota</strong> <p>&nbsp;</p> <p>Ao realizar a transmiss&atilde;o ou cancelamento de uma nota a SEFAZ gera o n&uacute;mero de protocolo da opera&ccedil;&atilde;o realizada.</p> <p>Atrav&eacute;s da rotina de pesquisa status nf-e &eacute; poss&iacute;vel verificar este n&uacute;mero de protocolo.</p> <p>Acesse:</p> <p><strong>1.</strong> Menu <strong>NF-e -&gt; Pesquisa Status NF-e</strong>;</p> <p><strong>2.</strong> Informe os filtros desejados, como data de per&iacute;odo de emiss&atilde;o, se deseja visualizar somente as canceladas, faturadas ou todas;</p> <p>Caso saiba o n&uacute;mero da nota, basta informar o n&uacute;mero e clicar em pesquisar.</p> <p><strong>3.</strong> Respeitando os filtros informados, as notas ser&atilde;o listadas juntamente com data, status, protocolo, chave de acesso al&eacute;m de outras informa&ccedil;&otilde;es como email, s&eacute;rie e motivo de cancelamento.</p> <p><img src=\"/imagens/protocolo_nfe.png\" /></p> <p>&nbsp;</p> </div>"
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      "created": "2018-08-13T17:37:41.192Z",
      "updated": "2018-08-13T17:53:50.421Z",
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    {
      "type": "standard",
      "title": "Liquidacao_Receber_Simples",
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            "<div><span style=\"color: #000000;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: medium;\"><strong>Liquida&ccedil;&atilde;o de Contas a Receber Simples</strong></span></span></span>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: medium;\">O Resulth oferece v&aacute;rias maneiras de liquidar um documento. A mais utilizada &eacute; a liquida&ccedil;&atilde;o de contas a receber simples.</span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: medium;\">Para utilizar esta liquida&ccedil;&atilde;o, siga os passos abaixo:</span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: medium;\"><strong>1.</strong> Localize a rotina <strong>Movimentos&rarr; Contas a Receber &rarr; liquida&ccedil;&atilde;o de contas a Receber</strong>.</span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: medium;\"><strong>2.</strong> Selecione a opera&ccedil;&atilde;o ideal para a liquida&ccedil;&atilde;o (Bancos, Caixa, Pre-Datado).</span></span></span></p>\n<p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: medium;\"><strong>3.</strong> </span></span><span style=\"color: #000000;\"><span style=\"font-size: medium;\">Informe o cliente que deseja dar baixa nos receb&iacute;veis ou use o numero do documento</span></span></span></p>\n<p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: medium;\"><strong>4.</strong> </span></span><span style=\"color: #000000;\"><span style=\"font-size: medium;\">Clique no </span></span><span style=\"color: #000000;\"><span style=\"font-size: medium;\">bot&atilde;o <strong>F12 </strong></span></span><span style=\"color: #000000;\"><span style=\"font-size: medium;\">para p</span></span><span style=\"color: #000000;\"><span style=\"font-size: medium;\">esquisar</span></span><span style=\"color: #000000;\"><span style=\"font-size: medium;\"> todos os documentos a partir do c&oacute;digo de cliente e depois de mostrar os resultados, clique duas vezes em cima do documento desejado para o sistema trazer os seus dados.</span></span></span></p>\n<p><img src=\"/imagens/LIQUIDACAO SIMPLES_01.png\" /></p>\n<p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: medium;\"><strong><span style=\"color: #000000;\">5. </span></strong></span><span style=\"color: #000000;\"><span style=\"font-size: medium;\">Informe a data de liquida&ccedil;&atilde;o, o valor pago e o juros e multa se necess&aacute;rio . De acordo com a opera&ccedil;&atilde;o escolhida, o sistema exigir&aacute; alguns dados, ent&atilde;o coloque a conta caixa, o banco e os dados do cheque. Por fim, clique em 'OK' </span></span><span style=\"color: #000000;\"><span style=\"font-size: medium;\">e pronto, o documento ser&aacute; liquidado.</span></span></span></p>\n<p><img src=\"/imagens/LIQUIDACAO SIMPLES_02.png\" /></p>\n<p>&nbsp;</p>\n</div>"
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      "created": "2018-05-04T19:53:13.391Z",
      "updated": "2018-05-04T19:54:03.552Z",
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            "<div><strong>Relat&oacute;rio de Contas a Pagar</strong>\n<p style=\"text-align: justify;\">&nbsp;</p>\n<p style=\"text-align: justify;\">Para acompanhar as datas de pagamento que devem ser feitas a seus fornecedores o Resulth disponibiliza algumas funcionalidades para lhe auxiliar. Uma delas &eacute; o Relat&oacute;rio de Contas a Pagar.</p>\n<p style=\"text-align: justify;\">Para emitir este relat&oacute;rio, acesse:</p>\n<p style=\"text-align: justify;\"><strong>Relat&oacute;rios -&gt; Contas a Pagar -&gt; Contas a pagar.</strong></p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/Rel_contas_pagar.png\" /></p>\n<p style=\"text-align: justify;\">Neste relat&oacute;rio ser&atilde;o listados todos os documentos pendentes de pagamento, respeitando os filtros informados antes de gerar o relat&oacute;rio.</p>\n<p style=\"text-align: justify;\">&Eacute; poss&iacute;vel filtrar as contas a pagar por fornecedor, per&iacute;odo, tipos de documentos al&eacute;m de outras op&ccedil;&otilde;es como centro de custo ou conta caixa.</p>\n<p style=\"text-align: justify;\">Ap&oacute;s preencher os filtros de acordo com sua necessidade, basta clicar em imprimir para que o relat&oacute;rio apresente as informa&ccedil;&otilde;es na tela.</p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/Rel_contas_pagar_02.png\" /></p>\n<p style=\"text-align: justify;\">&nbsp;</p>\n</div>"
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      "parent": null,
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      "created": "2018-07-11T12:35:02.175Z",
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      "title": "Rejeicao_751",
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            "<div><p><strong>Rejei&ccedil;&atilde;o 751: NFC-e com valor total superior ao permitido para destinat&aacute;rio n&atilde;o identificado (Nome)</strong></p>\n<p><strong>O que significa?</strong></p>\n<p>Est&aacute; sendo emitida uma NFC-e com o valor superior a R$ 10.000,00 (dez mil reais) por&eacute;m o cadastro do cliente est&aacute; com o nome sem preencher.</p>\n<p><strong>O que fazer?</strong></p>\n<p>Corrgir o cadastro do cliente informando corretamente o nome.</p></div>"
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      "created": "2018-02-21T19:36:17.691Z",
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      "type": "standard",
      "title": "Nao consegue falar na ATS",
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            "<div>\n<p>N&atilde;o consegue falar com a nossa central de atendimento?</p>\n<p>Voc&ecirc; pode clicar no bot&atilde;o <strong>SUPORTE TECNICO</strong> logo acima no canto direito para falar com um de nossos especialistas.</p>\n<p>Caso ainda prefira usar o telefone, temos outros numeros de contato:</p>\n<p>Belo Horizonte: (31) 2112-3700<br />Bras&iacute;lia: (61) 3352-8004<br />Diamantina: (38) 3531-2459<br />Divin&oacute;polis: (37) 3512-3700<br />Montes Claros: (38) 3218-3589<br />Vit&oacute;ria da Conquista: (77) 3421-2245</p>\n</div>"
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      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
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            "<div>\n<p><strong>Qual o valor m&aacute;ximo para emitir uma NFC-e?</strong></p>\n<p>Para emiss&atilde;o de NFCe onde o cliente <strong>n&atilde;o</strong> <strong>for identificado</strong> no ato da venda:</p>\n<ul>\n<li>R$ 3.000,00 (tr&ecirc;s mil reais) Estado de Tocantins;</li>\n<li>R$ 5.000,00 (cinco mil reais) Estado de Sergipe;</li>\n<li>R$ 10.000,00 (dez mil reais) para os demais estados que utilizam NFCe.</li>\n</ul>\n<p>Para emiss&atilde;o de NFCe onde o cliente <strong>for identificado</strong> no ato da venda:</p>\n<ul>\n<li>R$ 200.000,00 (duzentos mil reais)</li>\n</ul>\n<p><strong>Fonte:</strong> <a title=\"Regras para valida&ccedil;&atilde;o da NFCe\" href=\"http://nfce.encat.org/desenvolvedor/regras-de-validacao/\">http://nfce.encat.org/desenvolvedor/regras-de-validacao/ </a></p>\n</div>"
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      "created": "2018-02-21T13:03:55.072Z",
      "updated": "2018-02-21T13:06:36.314Z",
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            "<div style=\"text-align: justify;\"><strong>Rejei&ccedil;&atilde;o: 237&nbsp;&nbsp;&nbsp;&nbsp; CPF do destinat&aacute;rio inv&aacute;lido</strong>\n<p style=\"text-align: justify;\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">Est&aacute; sendo emitida a nota fiscal eletr&ocirc;nica para o cliente cujo CPF no seu cadastro est&aacute; incorreto.</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Para corrigir o CPF voc&ecirc; deve acessar o cadastro do cliente, altere o CPF informando o n&uacute;mero correto do documento, salve as altera&ccedil;&otilde;es.</p>\n<p style=\"text-align: justify;\">Ap&oacute;s realizar os passos acima, fature a nota novamente.</p>\n<p style=\"text-align: justify;\">&nbsp;</p>\n</div>"
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      "parent": null,
      "context": null,
      "created": "2018-02-22T12:45:17.421Z",
      "updated": "2018-02-22T13:08:10.856Z",
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            "<div align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 267 - Chave de acesso referenciada inexistente</strong></p>\n<p align=\"justify\"><strong>O que significa?</strong></p>\n<p>Ao emitir uma NF-e que fa&ccedil;a refer&ecirc;ncia a chave de acesso de outra nota que ainda n&atilde;o est&aacute; autorizada na SEFAZ, ser&aacute; retornado o erro de rejei&ccedil;&atilde;o 267 &ndash; Chave de acesso referenciada inexistente.</p>\n<p align=\"justify\"><strong>O que fazer?</strong></p>\n<p>Verifique se a nota referenciada est&aacute; correta, caso esteja, &eacute; necess&aacute;rio aguardar que esta seja autorizada na SEFAZ. Somente ap&oacute;s a nota autorizada na SEFAZ ser&aacute; poss&iacute;vel emitir a nota referenciando a nota que j&aacute; est&aacute; autorizada.</p>\n<p align=\"justify\">&nbsp;</div>"
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      "created": "2018-03-21T20:34:00.507Z",
      "updated": "2018-03-21T20:46:32.917Z",
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            "<div><p>Para emitir o Sintegra realize os seguintes passos:</p> <ol> <li><strong>Acesse</strong> o <strong>ResulthECF (Emissor do Cupom Fiscal)</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Fun&ccedil;&atilde;o (F12)</strong> localizado no canto inferior da tela</li> <li><strong>Clique</strong> no bot&atilde;o <strong>Sintegra</strong></li> <li><strong>Informe</strong> no campo <strong>M&ecirc;s</strong> no qual deseja gerar o Sintegra</li> <li><strong>Informe</strong> no campo <strong>Ano</strong> correpondente ao M&ecirc;s</li> <li><strong>Clique</strong> no bot&atilde;o <strong>OK</strong></li> <li><strong>Acesse</strong> o <strong>RetaguardaECF</strong></li> <li><strong>Acesse</strong> a op&ccedil;&atilde;o Sintegra: <strong>Utilit&aacute;rios &gt; Gerar Arquivo Sintegra</strong></li> <li><strong>Informe</strong> o <strong>per&iacute;odo</strong> no campo <strong>Per&iacute;odo</strong> no qual <strong>deseja gerar o Sintegra</strong></li> <li><strong>Informe</strong> o <strong>Contato e tecle ENTER</strong></li> <li>O sistema ir&aacute; <strong>preencher</strong> o restante das informa&ccedil;&otilde;es como<strong> Telefone e Endere&ccedil;o</strong></li> <li><strong>Marque</strong> as op&ccedil;&otilde;es que deseja gerar no Sintegra. Exemplo: Registro de Invent&aacute;rio</li> <li><strong>Clique</strong> no bot&atilde;o <strong>Gerar</strong></li> <li>O sistema ir&aacute; solicitar um <strong>caminho</strong> de onde <strong>ser&aacute; salvo o arquivo</strong></li> <li><strong>Baixe</strong> o <strong>validador Sintegra</strong> para validar o arquivo</li> </ol> <p>&nbsp;</p> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <p>Caso tenha alguma d&uacute;vida de onde baixar o validador entre em contato com o seu contador, ele &eacute; a pessoa mais indica para auxiliar.</p><img src=\"/imagens/Gerar Sintegra.jpg\"></p><img src=\"/imagens/Sintegra dois.png\"></div>"
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            "<DIV align=\"justify\"><strong>Importar dados do cadastro de fornecedor para o cadastro de cliente</strong></p>\n<p align=\"justify\">Quando seu fornecedor, tamb&eacute;m &eacute; seu cliente, &eacute; poss&iacute;vel importar os dados do cadastro de fornecedor para o cadastro de cliente.</p>\n<p align=\"justify\">Para realizar este procedimento, siga os passos abaixo:</p>\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\"><strong>1.</strong> No cadastro de cliente em <strong>Cadastros &rarr; Clientes &rarr; Clientes</strong> acione o bot&atilde;o de <strong>inclus&atilde;o</strong>.</p>\n<p><img src=\"/imagens/CAD_CLIENTE_IMPOR_FORNECE.jpg\" /></p>\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\">2. Em seguida acione o bot&atilde;o<strong> Importar</strong>. Ira aparecer na tela, uma janela para pesquisar o c&oacute;digo do fornecedor, podendo incluir o c&oacute;digo ou pressionando enter no campo em branco para acionar a pesquisa.</p>\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\">3. Clique em <strong>OK</strong> e os dados do fornecedor ser&atilde;o carregados no cadastro do cliente.</p>\n<img src=\"/imagens/IMPORTA_FORNECEDOR.jpg\" />\n<p align=\"justify\">&nbsp;</p>\n<p align=\"justify\">4. Na tela de cadastro de cliente &eacute; poss&iacute;vel complementar os dados de cadastro caso desejado. Clique e <strong>OK</strong> para concluir o cadastro. Se algum campo obrigatorio n&atilde;o estiver preenchido, o sistema ir&aacute; emitir alertas lhe informado quais campos devem ser preenchidos antes de finalizar o cadastro.</p>\n<p align=\"justify\">&nbsp;</DIV>"
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      "parent": null,
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      "created": "2018-04-03T20:27:54.633Z",
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        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/8573/mod_label/intro/cad_cfop.mp4\" />"
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            "<div><p>Caso o tipo de opera&ccedil;&atilde;o n&atilde;o fique dispon&iacute;vel para emiss&atilde;o da nota fiscal realize os seguintes passos:</p> <ol> <li><strong>Acesse</strong> o cadastro do tipo de opera&ccedil;&atilde;o e verifique se est&aacute; <strong>ativo</strong>: <strong>Cadastros &gt; Tipos de Opera&ccedil;&atilde;o</strong></li> <li><strong>Pesquise</strong> ou <strong>Consulta</strong> o tipo de opera&ccedil;&atilde;o que deseja <strong>utilizar</strong> na emiss&atilde;o da nota fiscal</li> <li><strong>Permane&ccedil;a</strong> na aba <strong>Dados Adicionais</strong></li> <li><strong>Verifique</strong> se a op&ccedil;&atilde;o <strong>Ativo</strong> est&aacute; selecionada</li> <li>Se estiver <strong>ativo</strong> <strong>verifique</strong> se o <strong>Tipo Opera&ccedil;&atilde;o</strong> est&aacute; selecionado com as op&ccedil;&otilde;es <strong>Servi&ccedil;o, Venda, Revenda, Revenda/Servi&ccedil;o, Outras Sa&iacute;das ou Nota de Compl. de Sa&iacute;da</strong></li> <li>Caso esteja, sugiro que fale com um de nossos atendentes clicando no bot&atilde;o <strong>Falar com um atendente</strong> no <strong>canto superior direito do pr&oacute;prio chat</strong> ou entre em contato no seguinte <strong>telefone: (31) 2112-3700</strong></li>   </ol><img src=\"/imagens/Tipo de Operacao na NFE.jpg\"></div>"
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            "<div align=\"justify\"><strong>Rejei&ccedil;&atilde;o 740: Item com Repasse de ICMS retido por Substituto Tribut&aacute;rio </strong></p>\n<p align=\"justify\"><strong>O que significa?</strong></p>\n<p align=\"justify\">O Substituto Tribut&aacute;rio &eacute; aquele respons&aacute;vel por reter ou recolher o ICMS das opera&ccedil;&otilde;es seguintes no produto vendido atrav&eacute;s das pr&oacute;prias opera&ccedil;&otilde;es. Esse procedimento normalmente &eacute; realizado pelas empresas que t&ecirc;m CNPJ e s&atilde;o contribuintes de ICMS, ou seja, possuem Inscri&ccedil;&atilde;o Estadual. Como sabemos que NFC-e &eacute; realizado para pessoas f&iacute;sicas, logo, elas n&atilde;o t&ecirc;m IE e com isso, n&atilde;o pode-se emitir NFC-e com repasse de ICMS ST. Esse repasse &eacute; definido por CST <strong>diferentes</strong> de 000, 020, 040, 041, 060 ou 090.</p>\n<p align=\"justify\"><strong>O que fazer? </strong></p>\n<p align=\"justify\">Confira se os seus produtos que comp&otilde;em a NFC-e cont&eacute;m CST diferente de 000, 020, 040, 041, 060 ou 090. Se sim, confira com a contabilidade qual &eacute; o CST mais adequado para essa situa&ccedil;&atilde;o e altere o cadastro do produto, na aba \"<strong>Dados tribut&aacute;rios\"&rarr;\"ICMS/IPI\" </strong>no campo<strong> \"</strong><strong>C</strong><strong>od </strong><strong>T</strong><strong>ribut\"</strong></div>"
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            "<div style=\"text-align: justify;\">\n<p align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 321 - NF-e de devolu&ccedil;&atilde;o de mercadoria n&atilde;o possui documento fiscal referenciado</strong></p>\n<p align=\"justify\"><strong>O que significa?</strong></p>\n<p align=\"justify\">Ao emitir uma nota fiscal de devolu&ccedil;&atilde;o de mercadoria &eacute; necess&aacute;rio que seja informado o documento referenciando a origem de entrada do produto. Caso n&atilde;o seja informado, o sistema da SEFAZ ir&aacute; retornar a seguinte mensagem: Rejei&ccedil;&atilde;o: 321 - NF-e de devolu&ccedil;&atilde;o de mercadoria n&atilde;o possui documento fiscal referenciado.</p>\n<p align=\"justify\"><strong>O que fazer?</strong></p>\n<p align=\"justify\">O tipo de opera&ccedil;&atilde;o que est&aacute; sendo utilizado para emiss&atilde;o da nota, deve conter em seus complementos a especifica&ccedil;&atilde;o de que ser&aacute; utilizado em uma devolu&ccedil;&atilde;o, assim, ficar&aacute; habilitado o campo para referenciar o documento da mercadoria que est&aacute; sendo devolvida.</p>\n<p align=\"justify\">Notas do tipo de devolu&ccedil;&atilde;o devem conter o documento de referencia.</p>\n<br />\n<p>&nbsp;</p>\n</div>"
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      "created": "2018-04-16T20:06:06.266Z",
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            "Chat finalizado.<finalizar_chat>"
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      "parent": null,
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      "type": "standard",
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            "Para fechar o caixa financeiro siga as instruções do vídeo abaixo:\n<video ats-universidade=\"139/mod_page/content/3/fechamento.mp4\"/>"
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            "<div class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\"><strong>Tratamento de cr&eacute;dito do cliente</strong></div>\n<div class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">&nbsp;</div>\n<div class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\"><strong>Inclus&atilde;o de cr&eacute;dito</strong>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">Para gerar um cr&eacute;dito manual para o seu cliente, acesse a rotina &ldquo;<strong>Cadastros &rarr; Clientes &rarr; Cr&eacute;ditos</strong>&rdquo;.</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">1. Informe o cliente, o tipo de documento que gerou o cr&eacute;dito (Liquida&ccedil;&atilde;o, ECF, PDV, NF. Caso n&atilde;o for nenhum desses, escolha &ldquo;outros&rdquo;)</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">2. Informe o n&uacute;mero desse documento e marque em &ldquo;<strong>Tipo de Movimento</strong>&rdquo; a op&ccedil;&atilde;o '&lsquo;<strong>cr&eacute;dito</strong>&rsquo;'</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">3. Informe a data de lan&ccedil;amento e o valor do movimento e clique em 'OK'</p>\n<p><img src=\"/imagens/INCLUSAO DE CREDITO CLIENTE.jpg\" /></p>\n<p><strong>Baixa</strong></p>\n<p>Quando o cliente aproveita esse cr&eacute;dito, ser&aacute; necess&aacute;rio fazer a baixa no sistema, caso n&atilde;o tenha sido baixado em outra rotina (NFe, PDV, liquida&ccedil;&atilde;o). Para isso, voc&ecirc; precisa saber qual o n&uacute;mero do documento que voc&ecirc; quer dar baixa.</p>\n<p>1. Acesse a tela de cadastros de clientes, aba '&lsquo;cr&eacute;dito&rsquo;' e encontre o cr&eacute;dito do cliente e o respectivo n&uacute;mero de documento</p>\n<p><img src=\"/imagens/BAIXA DE CREDITO CLIENTE_02.jpg\" /></p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">2.Acesse a rotina <strong>&ldquo;Cadastros &gt; clientes &gt; credito&rdquo;</strong> e clique em \"<strong>Inclus&atilde;o</strong>\"</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">3. Preencha a primeira parte conforme encontrado no cadastro do cliente</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">4. Marque <strong>\"Tipo de movimento\"</strong> como <strong>Baixa</strong> e informe o \"<strong>tipo doc baixa\"</strong> como 99 e coloque um novo n&uacute;mero de documento que se refere a essa baixa.</p>\n<p><img src=\"/imagens/ENTRADA DE CREDITO.jpg\" /></p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">5. Preencha o resto dos campos, com a data e valor da baixa. Lembrando que n&atilde;o precisa necessariamente dar baixa em todo valor, pois pode ser uma baixa parcial.</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">6. Salve e reinicie o sistema</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\"><strong>Exclus&atilde;o de credito</strong></p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">Caso queira excluir o cr&eacute;dito ou a baixa dele, localize-o e clique em 'exclus&atilde;o'.</p>\n</div>"
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      "parent": null,
      "context": null,
      "created": "2018-05-18T17:51:23.342Z",
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    {
      "type": "standard",
      "title": "Conversa",
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          "values": [
            "<div>$nome_usuario, tudo bem? Estou ansiosa para lhe atender.</div>"
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      "parent": null,
      "context": null,
      "created": "2018-03-26T19:32:13.644Z",
      "updated": "2018-03-29T13:51:46.766Z",
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    {
      "type": "standard",
      "title": "Tabela_IBPT",
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        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"7148/mod_label/intro/TABELA%20IBPT%202017.mp4\"/>"
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      "parent": null,
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      "created": "2018-03-26T19:55:11.606Z",
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    {
      "type": "standard",
      "title": "NFE - Arquivo Carga Tributária Vencida",
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          "values": [
            "<div> <p>Caso o arquivo de carga tribut&aacute;ria tenha vencido realize os seguintes passos:</p> <ul> <li>Acesse: <strong>Cadastros &gt; Produtos &gt; Dados Tribut&aacute;rios &gt; Carga Tribut&aacute;ria</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Atualizar Vers&atilde;o</strong></li> <li><strong>Aguarde</strong> at&eacute; o processo <strong>finalizar</strong><br /><br /><strong>Observa&ccedil;&atilde;o:</strong><br /><br />Caso o sistema emitir uma mensagem de erro fale com um de nossos atendentes clicando no bot&atilde;o Falar com um atendente no canto superior direito do pr&oacute;prio chat ou entre em contato no seguinte telefone: (31) 2112-3700</li> </ul><img src=\"/imagens/Atualiza dados tributarios.png\"></div>"
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            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 542 &ndash; CNPJ do Transportador inv&aacute;lido</strong>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Quando &eacute; emitida uma nota que possui dados do transportador, ao validar o CNPJ do transportador a SEFAZ retorna a rejei&ccedil;&atilde;o: 542 &ndash; CNPJ do Transportador inv&aacute;lido.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Antes de faturar a nota novamente, acesse o cadastro do transportador e informe um CNPJ que seja valido, alterando o cadastro e informando os dados da transportadora de maneira correta.\n</div>"
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      "parent": null,
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      "created": "2018-03-20T20:26:47.385Z",
      "updated": "2018-03-20T20:30:18.046Z",
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      "type": "standard",
      "title": "Valida_estoque",
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          "values": [
            "<div><strong>Validar estoque na hora da venda</strong>\n<p>O gerenciamento de seu estoque &eacute; imprescind&iacute;vel para uma tomada de decis&atilde;o mais assertiva.</p>\n<p>No sistema Resulth &eacute; poss&iacute;vel bloquear a venda de produtos que est&atilde;o sem estoque. O par&acirc;metro de validar estoque &eacute; local e deve ser habilitado na rotina de venda que est&aacute; utilizando.</p>\n<p><strong>No PDV:</strong></p>\n<p>Acesse a tela de <strong>PDV</strong> e acione o bot&atilde;o de <strong>configura&ccedil;&otilde;es</strong>.</p>\n<p>Na guia <strong>Produtos</strong>, localize o menu: <strong>Validar Estoque PDV</strong></p>\n<p>Marque a op&ccedil;&atilde;o desejada e salve as altera&ccedil;&otilde;es.</p>\n<p>&nbsp;</p>\n<img src=\"/imagens/VALIDA ESTOQUE PDV.jpg\" />\n<p><strong>Na Digita&ccedil;&atilde;o e emiss&atilde;o de NF:</strong></p>\n<p>Acesse a tela de Digita&ccedil;&atilde;o e emiss&atilde;o de NF:</p>\n<p><strong>Movimentos &gt; Faturamento &gt; Vendas &gt; Digita&ccedil;&atilde;o e Emiss&atilde;o de NF</strong></p>\n<p>Para clientes que emitem nota fiscal eletr&ocirc;nica:</p>\n<p><strong>NF-e &gt; Digita&ccedil;&atilde;o/Emiss&atilde;o de NF-e</strong></p>\n<p>&nbsp;</p>\n<p>Acione o bot&atilde;o de &ldquo;<strong>Configurar</strong>&rdquo;, localize a op&ccedil;&atilde;o &ldquo;<strong>Se o estoque do produto for insuficiente:</strong>&rdquo;</p>\n<p>Marque a op&ccedil;&atilde;o desejada e salve as altera&ccedil;&otilde;es.</p>\n<p>&nbsp;</p>\n<img src=\"/imagens/VALIDA ESTOQUE NFE.jpg\" />\n<p>Para bloquear a venda de produtos sem estoque, indicamos que seja marcado a op&ccedil;&atilde;o de bloqueia nas rotinas de valida&ccedil;&atilde;o de estoque. &Eacute; poss&iacute;vel tamb&eacute;m solicitar que seja informado a senha do gerente para liberar a venda de produtos cujo estoque consta como zero, marcando a op&ccedil;&atilde;o &ldquo;<strong>Pede Senha</strong>&rdquo;.</p>\n<p>&nbsp;</p>\n</div>"
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      },
      "parent": null,
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      "created": "2018-03-16T19:42:51.104Z",
      "updated": "2018-03-16T19:44:55.518Z",
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      "type": "standard",
      "title": "Cadastro_CEST",
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            "<div align=\"justify\"><strong>CEST</strong>\n<p align=\"justify\">O <strong>CEST</strong> &eacute; o <strong>C&oacute;digo Especificador da Substitui&ccedil;&atilde;o Tribut&aacute;ria</strong> que tem como objetivo padronizar a tributa&ccedil;&atilde;o dos produtos no que diz respeito a ICMS ST.</p>\n<p align=\"justify\">No Resulth, voc&ecirc; ir&aacute; informar o CEST no cadastro de produto na guia Dados Tribut&aacute;rios &rarr; ICM / IPI.</p>\n<img src=\"/imagens/CEST_CAD_PRODUTO.jpg\" />\n<p align=\"justify\">Para cadastrar um c&oacute;digo CEST, acesse:</p>\n<p align=\"justify\"><strong>1.</strong> Cadastros &rarr; Produtos-&gt; Dados Tribut&aacute;rios &rarr; CEST ou Cadastros &rarr; Produtos &rarr; Guia Dados Tribut&aacute;rios &rarr; ICMS/IPI &rarr; Campo C&oacute;digo CEST &rarr; Bot&atilde;o de Adicionar CEST.</p>\n<p align=\"justify\"><strong>2.</strong> Na tela de Cadastro de CEST, acione o bot&atilde;o de inclus&atilde;o para iniciar o cadastro, informe o c&oacute;digo e a descri&ccedil;&atilde;o do CEST, de acordo com o que foi passado pela contabilidade.</p>\n<p align=\"justify\"><strong>3.</strong> Acione o bot&atilde;o de OK para concluir o cadastro.</p>\n<p align=\"justify\"><strong>4.</strong> Ap&oacute;s cadastrado, acesse o cadastro de produto que deseja incluir o CEST e acione o bot&atilde;o de altera&ccedil;&atilde;o. Na guia de ICMS/IPI dos dados tribut&aacute;rios, inclua o CEST cadastrado e salve as altera&ccedil;&otilde;es.</p>\n<img src=\"/imagens/CADASTRO_CEST.jpg\" />\n<p align=\"justify\"><strong>Observa&ccedil;&atilde;o:</strong> Caso seja necess&aacute;rio atualizar o CEST de v&aacute;rios itens, utilize a rotina Atualiza dados de produtos.</p>\n</div>"
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      },
      "parent": null,
      "context": null,
      "created": "2018-04-19T19:13:28.409Z",
      "updated": "2018-04-20T20:09:32.566Z",
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    {
      "type": "standard",
      "title": "ECF - Cancelar Ultimo Item do Cupom",
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            "<div>Para cancelar o<strong> &uacute;ltimo item lan&ccedil;ando no cupom</strong> realize os seguintes passos:<br /><br />1. No pr&oacute;prio<strong> ResulthECF</strong> acesse o menu <strong>Fun&ccedil;&otilde;es (F12)</strong> <br />2. Na aba <strong>Cancelamentos</strong> clicar no bot&atilde;o<strong> &Uacute;ltimo Item</strong></div>"
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    {
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      "title": "Rejeicao_270",
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            "<div>\n<p><strong>Rejei&ccedil;&atilde;o: 270 - C&oacute;digo Munic&iacute;pio do Fato Gerador de ICMS inexistente<br /></strong></p>\n<p><br /><strong>O que significa?<br /></strong></p>\n<p>A cidade informada no cadastro de filial n&atilde;o possui c&oacute;digo de munic&iacute;pio ou possui um codigo errado.<br /><strong><br />O que fazer?</strong></p>\n<ol>\n<li>Acessar o cadastro de cidade e corrigir o codigo de munic&iacute;pio<br /><br /></li>\n</ol>\n<p>Para conseguir o codigo do municipio pode usar o Link de consulta do IBGE que segue abaixo, pode ser pesquisado usando o nome do municipio</p>\n<p><a title=\"IBGE\" href=\"https://ww2.ibge.gov.br/home/geociencias/areaterritorial/area.shtm\">https://ww2.ibge.gov.br/home/geociencias/areaterritorial/area.shtm</a></p>\n<p><br /><em><strong>Observa&ccedil;&atilde;o:</strong></em>&nbsp;Sempre consulte sua contabilidade quando for mexer em dados fiscais.</p>\n</div>"
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      "parent": null,
      "context": null,
      "created": "2018-02-26T17:18:13.763Z",
      "updated": "2018-02-26T17:23:13.931Z",
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    {
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      "title": "Relatorio_notas_emitidas",
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            "<div style=\"text-align: justify;\"><strong>Relat&oacute;rio de notas Emitidas</strong></p>\n<p style=\"text-align: justify;\">&nbsp;</p>\n<p style=\"text-align: justify;\">O Sistema Resulth disponibiliza o relat&oacute;rio e notas emitidas. Para acessar este relat&oacute;rio, siga os passos abaixo:</p>\n<p style=\"text-align: justify;\">Acesse: <strong>Relat&oacute;rios &rarr; Faturamento &rarr; Faturamento &rarr; Nota fiscal de sa&iacute;da</strong></p>\n<p><img src=\"/imagens/RELATORIO DE NOTAS DE SAIDA.jpg\" /></p>\n<p style=\"text-align: justify;\">Na tela do relat&oacute;rio, informe a filial desejada e preencha os filtros conforme sua necessidade. Sendo poss&iacute;vel filtrar por tipo de opera&ccedil;&atilde;o, notas emitidas em um determinado intervalo de data, cliente, vendedor e considerar ou n&atilde;o as notas de devolu&ccedil;&atilde;o que foram emitidas no per&iacute;odo.</p>\n<p style=\"text-align: justify;\">Ap&oacute;s preencher os filtros desejados, acione o bot&atilde;o de &ldquo;<strong>Imprimir</strong>&rdquo; para gerar o relat&oacute;rio.</p>\n<img src=\"/imagens/RELATÓRIO DE NOTAS EMITIDAS.jpg\" />\n<p>&nbsp;</div>"
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      "parent": null,
      "context": null,
      "created": "2018-04-16T19:47:11.562Z",
      "updated": "2018-04-16T19:52:18.811Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Relatorio_notas_emitidas && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1523908030099",
      "previous_sibling": "node_2_1523565949957"
    },
    {
      "type": "standard",
      "title": "Problema Generico",
      "output": {
        "text": {
          "values": [
            "Me informe a mensagem de erro que está aparecendo pra você."
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": null,
      "conditions": "#problema && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "Problema Generico",
      "previous_sibling": "Despedida"
    },
    {
      "type": "standard",
      "title": "Rejeicao_750",
      "output": {
        "text": {
          "values": [
            "<div><p><strong>Rejei&ccedil;&atilde;o: 750 - NFC-e com valor total superior ao permitido para destinat&aacute;rio n&atilde;o identificado (C&oacute;digo)</strong></p>\n<p><strong>O que significa?</strong><br />Est&aacute; sendo emitida uma NFC-e com o valor superior a R$ 10.000,00 (dez mil reais) e o cliente n&atilde;o foi informado atrav&eacute;s do CNPJ, CPF ou idEstrangeiro</p>\n<p><strong>O que fazer?</strong></p>\n<p>O valor m&aacute;ximo para emitir uma NFC-e sem identificar o cliente no ato da venda &eacute;:</p>\n<p>R$ 3.000,00 (tr&ecirc;s mil reais) Estado de Tocantins;<br />R$ 5.000,00 (cinco mil reais) Estado de Sergipe;<br />R$ 10.000,00 (dez mil reais) para os demais estados que utilizam NFCe.</p>\n<p>Neste caso, deve-se cadastrar o cliente com CPF/CNPJ, nome e endere&ccedil;o corretos para conseguir emitir a NFCe</p></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-21T19:26:24.923Z",
      "updated": "2018-02-21T19:29:09.340Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_750 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1519241205069",
      "previous_sibling": "node_3_1519225385581"
    },
    {
      "type": "standard",
      "title": "NFE - Envio de Email",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/5448/mod_label/intro/2_e-mail_contatos_filiais.mp4\" />"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#nota_envio_email && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "NFE - Envio de Email",
      "previous_sibling": "NFE - Envio de Nota em Contigência"
    },
    {
      "type": "standard",
      "title": "Backup_Now_Cad_Usua",
      "output": {
        "text": {
          "values": [
            "\nConfira esse vídeo que preparamos para você:<video ats-universidade=\"/12861/mod_label/intro/CAD_USUA_BCKP%20NOW.mp4\"/>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2019-01-10T19:27:53.147Z",
      "updated": "2019-01-10T19:30:54.743Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Backup_Now_Cad_Usuario && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1547148614879",
      "previous_sibling": "node_1_1541103820997"
    },
    {
      "type": "standard",
      "title": "Rejeicao_254",
      "output": {
        "text": {
          "values": [
            "Rejeição: 254 – NF-e complementar não possui NF referenciada O que significa? Ao emitir uma nota fiscal do tipo complemento, e não informar a nota ao qual ela se referência, será retornado à rejeição 254: NF-e complementar não possui NF referenciada O que fazer? Para concluir a transmissão da nota fiscal de complemento deve ser informado a nota fiscal de referência. Após informar a nota, basta transmitir a nota de complemento normalmente."
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-07-25T20:21:16.327Z",
      "updated": "2018-08-07T19:56:16.302Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_254 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1532550194271",
      "previous_sibling": "node_2_1532377287532"
    },
    {
      "type": "standard",
      "title": "Rejeicao_218",
      "output": {
        "text": {
          "values": [
            "<div class=\"western\" align=\"justify\"><strong>R</strong><strong>ejei&ccedil;&atilde;o</strong><strong>: </strong><strong>21</strong><strong>8</strong><strong> - NF-e j&aacute; est&aacute; cancelada na base de dados da Sefaz</strong></p>\n<p class=\"western\" align=\"justify\"><strong>O que significa?</strong></p>\n<p class=\"western\" align=\"justify\">Caso o usu&aacute;rio tente faturar uma nota fiscal eletr&ocirc;nica com a mesma numera&ccedil;&atilde;o de uma nota que j&aacute; foi cancela, o sistema da SEFAZ ir&aacute; retornar a mensagem de rejei&ccedil;&atilde;o 218 &ndash; NF-e j&aacute; est&aacute; cancelada na base de dados da SEFAZ.</p>\n<p class=\"western\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p class=\"western\" align=\"justify\">Nesta situa&ccedil;&atilde;o, o n&uacute;mero da nota n&atilde;o pode ser utilizado. &Eacute; necess&aacute;rio que nas configura&ccedil;&otilde;es da nota fiscal eletr&ocirc;nica, o n&uacute;mero de sequ&ecirc;ncia da nota seja corrigido. A nota dever&aacute; ser faturada com o pr&oacute;ximo n&uacute;mero dispon&iacute;vel.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-10T20:05:08.406Z",
      "updated": "2018-04-10T20:29:43.965Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_218 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1523390705128",
      "previous_sibling": "node_1_1523389931468"
    },
    {
      "type": "standard",
      "title": "Rejeicao_233",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>Rejei&ccedil;&atilde;o 233 &ndash; IE do destinat&aacute;rio n&atilde;o cadastrada</strong>\n<p style=\"text-align: justify;\">&nbsp;<strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">Ao emitir a nota fiscal eletr&ocirc;nica, mesmo com a inscri&ccedil;&atilde;o estadual v&aacute;lida, a Inscri&ccedil;&atilde;o Estatual n&atilde;o consta cadastrada na base de dados da SEFAZ, retornando o erro: 233 - IE do destinat&aacute;rio n&atilde;o cadastrada.</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Neste caso, voc&ecirc; deve orientar o seu cliente a entrar em contato com a SEFAZ e averiguar&nbsp; a situa&ccedil;&atilde;o de seu processo cadastral, pois sua Inscri&ccedil;&atilde;o Estadual consta como n&atilde;o cadastrada no &oacute;rg&atilde;o.</p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-28T20:45:53.966Z",
      "updated": "2018-02-28T20:47:06.407Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_233 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1519850780531",
      "previous_sibling": "node_1_1519848660886"
    },
    {
      "type": "standard",
      "title": "ECF - Impressora Fiscal Pouco Papel",
      "output": {
        "text": {
          "values": [
            "<div> <ul> <li>Essa mensagem ocorre porque a <strong>bobina</strong> da <strong>impressora fiscal est&aacute; acabando.</strong> <strong>Troque</strong> a bobina (papel no qual o cupom fiscal &eacute; impresso) da impressora fiscal <strong>por um novo.</strong><br /> Caso a mensagem persista fale com um de nosso atendes clicando no bot&atilde;o <strong>Falar com um atendente</strong> no canto superior direito do pr&oacute;prio chat ou entre em contato no seguinte <strong>telefone: (31) 2112-3700</strong></li> </ul> </div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#impressora_pouco_papel && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "impressora.fiscal.pouco.papel",
      "previous_sibling": "direciona.contador"
    },
    {
      "type": "standard",
      "title": "NFE - Estoque Não Baixou",
      "output": {
        "text": {
          "values": [
            "<div><p>Toda movimenta&ccedil;&atilde;o em torno da <strong>Emiss&atilde;o de Nota Fiscal</strong>, depende do <strong>Cadastro do Tipo de Opera&ccedil;&atilde;o utilizado</strong>.</p> <p>Caso na emiss&atilde;o da Nota Fiscal, <strong>o estoque do item n&atilde;o tenha sido atualizado</strong>, deve ser verificado no tipo de opera&ccedil;&atilde;o da seguinte forma:</p> <ol> <li>Acesse <strong>Cadastros &gt; Tipo de Opera&ccedil;&atilde;o</strong></li> <li>Consulte o Tipo de Opera&ccedil;&atilde;o utilizado para emiss&atilde;o da NF-e</li> <li>Clique na guia Complementos</li> <li>Verifique se o Check Box &lsquo;<strong>Atualiza Estoque</strong>&rsquo; est&aacute; marcado</li> <li>Se o Check Box estiver desmarcado, o Tipo de Opera&ccedil;&atilde;o que est&aacute; utilizando n&atilde;o atualiza estoque.</li> <li>Caso deseje alterar o Tipo de Opera&ccedil;&atilde;o para que passe a atualizar o estoque</li> <li>Certifique-se de que &eacute; um usu&aacute;rio cadastrado como &lsquo;<strong>Gerente</strong>&rsquo; ou se for o usu&aacute;rio MESTRE, conseguir&aacute; fazer est&aacute; altera&ccedil;&atilde;o</li> <li>Conclu&iacute;da a altera&ccedil;&atilde;o, somente as notas emitida ap&oacute;s alterado o Tipo de Opera&ccedil;&atilde;o que ir&atilde;o atualizar estoque</li> <li>Se desejar que as notas anteriores baixem o estoque, ser&aacute; necess&aacute;rio cancela-las (caso esteja no prazo de 24 horas) e em seguida, fatura-las novamente.</li> </ol><img src=\"/imagens/Nota Fiscal não baixou estoque.jpg\"></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#nota_nao_baixou_estoque && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "NFE - Estoque nao baixou",
      "previous_sibling": "NFE - Inutilizar uma nota"
    },
    {
      "type": "standard",
      "title": "Rejeicao_212",
      "output": {
        "text": {
          "values": [
            "<div>\n<p><strong>Rejei&ccedil;&atilde;o: 212 - Data de emiss&atilde;o NF-e posterior a data de recebimento</strong></p>\n<p><br /><strong>O que significa?</strong><br />A data ou hor&aacute;rio do computador que voc&ecirc; est&aacute; tentando emitir a NFC-c est&atilde;o adiantados em rela&ccedil;&atilde;o ao hor&aacute;rio do servidor da sefaz</p>\n<p><strong>O que fazer?</strong><br />A data e hor&aacute;rio da sua maquina e da maquina que est&aacute; o banco de dados da ATS devem ser atualizados, ficando na mesma hora que o servidor da sefaz</p>\n<p><em><strong>Observa&ccedil;&atilde;o:</strong></em>&nbsp;No site abaixo &eacute; poss&iacute;vel ver a hora legal brasileira</p>\n<p><a title=\"Hora legal brasileira\" href=\"http://pcdsh01.on.br/HoraLegalBrasileira.php\">http://pcdsh01.on.br/HoraLegalBrasileira.php</a></p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-26T16:39:29.824Z",
      "updated": "2018-02-26T16:41:11.934Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_212 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1519663169568",
      "previous_sibling": "node_2_1519655061341"
    },
    {
      "type": "standard",
      "title": "ECF - Cadastro de Operadores",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/5436/mod_label/intro/1_OPERADOR%20ECF.mp4\" />"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#ecf_operadores && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "ECF - Cadastro de Operadores",
      "previous_sibling": "ECF - Menu Funções"
    },
    {
      "type": "standard",
      "title": "NFE - Emissao de Nota",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/5446/mod_label/intro/1_digitacao.mp4\" />"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#nfe_emissao && intents[0].confidence > 0.90",
      "description": null,
      "dialog_node": "NFE - Emissao de Nota",
      "previous_sibling": "NFE - Cancelamento de Nota"
    },
    {
      "type": "standard",
      "title": "Rejeicao_752",
      "output": {
        "text": {
          "values": [
            "<div><p><strong>Rejei&ccedil;&atilde;o: 752 - NFC-e com valor total superior ao permitido para destinat&aacute;rio n&atilde;o identificado (Endere&ccedil;o)</strong></p>\n<p><strong>O que significa?</strong><br />Est&aacute; sendo emitida uma NFC-e com o valor superior a R$ 10.000,00 (dez mil reais) sem informar o endere&ccedil;o do cliente.</p>\n<p><strong>O que fazer?</strong><br />Corrigir o cadastro do cliente informando o endere&ccedil;o</p></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-21T20:10:29.808Z",
      "updated": "2018-02-21T20:11:53.813Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_752 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1519243850021",
      "previous_sibling": "node_2_1519241797452"
    },
    {
      "type": "standard",
      "title": "NFE - CFOP ao CSOSN",
      "output": {
        "text": {
          "values": [
            "<div><p style=\"text-align: left;\">Neste caso, voc&ecirc; precisa amarrar o CFOP ao CSOSN.<br /> Para amarrar o CFOP ao CSOSN realize os seguintes passos:</p> <ol> <li>Acesse: <strong>Cadastros &gt; Produtos &gt; Dados Tribut&aacute;rios &gt; CSOSN</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Pesquisa ou tecle F8</strong></li> <li><strong>Selecione</strong> com um <strong>duplo clique o CSOSN</strong> que <strong>deseja amarrar o CFOP</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Altera&ccedil;&atilde;o ou tecle F3</strong></li> <li>Clique no bot&atilde;o Altera&ccedil;&atilde;o</li> <li>Informe o CFOP</li> <li>Tecla ENTER tr&ecirc;s vezes para incluir o CFOP no grid</li> <li>Confirme se o CFOP foi inclu&iacute;do no grid</li> <li>Ap&oacute;s incluir o CFOP no grid clique no bot&atilde;o Sair</li> <li>Clique no bot&atilde;o OK para confirmar o procedimento</li>   </ol><img src=\"/imagens/Inclusao de CFOP para CSOSN.png\"></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#csosn_nao_cfop && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "CFOP.AO.CSOSN",
      "previous_sibling": "impressora.fiscal.desligada"
    },
    {
      "type": "standard",
      "title": "NFE - Endereço Cobrança e Endereço Entrega",
      "output": {
        "text": {
          "values": [
            "<div><p>&Eacute; poss&iacute;vel emitir a nota fiscal eletr&ocirc;nica com <strong>endere&ccedil;o de entrega e cobran&ccedil;a distintos</strong>.&nbsp;Para isso, siga os seguintes passos:</p> <ol> <li>Verifique no cadastro de cliente os endere&ccedil;os informados</li> <li>Acesse o menu&nbsp;<strong>Cadastros &gt;&nbsp;Clientes &gt;&nbsp;Clientes</strong></li> <li>Pesquise ou consulte o cliente informado na nota fiscal</li> <li>Acesse a aba <strong>Cobran&ccedil;a/Entrega/Nfe</strong></li> <li>Verifique nos campos <strong>Endere&ccedil;o de Cobran&ccedil;a e Endere&ccedil;o de Entrega</strong> se est&atilde;o informados corretamente</li> <li>Caso n&atilde;o estejam, clique em <strong>Altera&ccedil;&atilde;o</strong></li> <li>Informe os endere&ccedil;os corretamente</li> <li>Clique em \"OK\"</li> <li>Emita a nota fiscal com as altera&ccedil;&otilde;es realizadas</li> </ol></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#nota_end_entrega_end_cobranca && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "NFE - Endereço Cobrança e Endereço Entrega",
      "previous_sibling": "Validação utilidade resposta"
    },
    {
      "type": "standard",
      "title": "Cadastro_cliente",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/6992/mod_label/intro/CADASTRO%20DE%20CLIENTE.mp4\"/>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-01T13:54:58.838Z",
      "updated": "2018-06-08T11:31:41.492Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Cadastro_cliente && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_4_1519912497785",
      "previous_sibling": "node_3_1519903462728"
    },
    {
      "type": "standard",
      "title": "direciona.suporte",
      "output": {
        "text": {
          "values": [
            "<p>Neste caso, estou te direcionando para um dos meus colegas do suporte.</p>\n<p>Foi um prazer falar com voc&ecirc;.</p> <falar_com_atendente>"
          ],
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            "<div style=\"text-align: justify;\"><strong>Hor&aacute;rio de funcionamento da Central de Atendimento</strong> <p style=\"text-align: justify;\">Nossa Central de Atendimento funciona no per&iacute;odo de: <strong>08h &agrave;s 18h</strong> de segunda a sexta e de <strong>08h &agrave;s 12h</strong> aos s&aacute;bados. Em caso de emerg&ecirc;ncias, nossa equipe disponibiliza um plant&atilde;o de 30 min ap&oacute;s o expediente.</p> <p style=\"text-align: justify;\">Ganhe tempo entrando em contato atrav&eacute;s do chat dentro do sistema ou ligue:</p> <p style=\"text-align: justify;\">(38) 3218-3589</p> <p style=\"text-align: justify;\">(31) 98319-2784 (whatsapp)</p> </div>"
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      "created": "2018-07-19T20:34:23.539Z",
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      "type": "standard",
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            "<p>A Universidade ATS &eacute; respons&aacute;vel por todos os <strong>cursos</strong> e <strong>v&iacute;deo aulas</strong> da ATS Inform&aacute;tica.<br />\nPara falar conosco entre em contato por e-mail <strong>universidade@atsinformatica.com.br</strong> ou ligue no telefone <strong>(31)2112-3700.</strong><br />\nNosso endere&ccedil;o: <strong>universidadeats.com.br</strong></p>"
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            "<div class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\"><strong>Modelo invalido ao gerar o SINTEGRA</strong></p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">A Receita Federal estipula modelos de notas diferentes, dependendo da finalidade. Frete, NFe, NF avulsa, NF de Energia, NF de venda ao Consumidor. Todas essas notas cont&eacute;m um modelo especifico. Se ao validar o SINTEGRA aparecer a rejei&ccedil;&atilde;o \"M<strong>odelo inv&aacute;lido</strong>\" e for referente ao registro 50, o modelo lan&ccedil;ado na sua nota est&aacute; incorreto.</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">Para corrigir:</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">1. Localize o n&uacute;mero e a data da nota no validador</p>\n<p><img src=\"/imagens/VALIDADOR_SINTEGRA.jpg\" /></p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">2. Acesse a rotina Movimento &gt; Entrada de produtos e pesquise a nota encontrada pelo n&uacute;mero e/ou data</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">3. Altere a nota e mude no cabe&ccedil;alho para o modelo correto orientado pela contabilidade</p>\n<p><img src=\"/imagens/VALIDADOR_SINTEGRA_02.jpg\" /></p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">4. Salve a nota e crie um novo arquivo SINTEGRA com um nome diferente do anterior e fa&ccedil;a a valida&ccedil;&atilde;o novamente.</div>"
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      "parent": null,
      "context": null,
      "created": "2018-05-18T19:17:02.723Z",
      "updated": "2018-05-18T19:20:19.527Z",
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      "type": "standard",
      "title": "Reimprimir_recibo_receber",
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          "values": [
            "<p style=\"text-align: justify;\">Para reimprimir um recibo para seu cliente &eacute; muito f&aacute;cil.</p>\n<p style=\"text-align: justify;\">Primeiro, localize onde a liquida&ccedil;&atilde;o foi realizada, ou seja, se foi uma liquida&ccedil;&atilde;o simples, abra a tela de liquida&ccedil;&atilde;o simples, se foi uma liquida&ccedil;&atilde;o em lote, abra a tela de liquida&ccedil;&atilde;o em lote, ou pode ser por valor ou pr&eacute;-datados.<img src=\"/imagens/REIMPRIMIR_RECIBO_01.png\" /></p>\n<p style=\"text-align: justify;\">&nbsp;</p>\n<p style=\"text-align: justify;\">Em seguida, acione o bot&atilde;o de reimprimir dispon&iacute;vel na tela de liquida&ccedil;&atilde;o onde foi realizado a liquida&ccedil;&atilde;o do documento do cliente.</p>\n<p style=\"text-align: justify;\">Acionando este bot&atilde;o, o sistema ir&aacute; exibir uma tela de Reimpress&atilde;o de liquida&ccedil;&atilde;o.&nbsp; Utilizando os filtros dispon&iacute;veis, localize a liquida&ccedil;&atilde;o desejada. Selecione a liquida&ccedil;&atilde;o e clique em imprimir. Prontinho, seu recibo ser&aacute; impresso.<img src=\"/imagens/REIMPRIMIR_RECIBO_02.png\" /></p>\n<p>&nbsp;</p>"
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          "selection_policy": "sequential"
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      "parent": null,
      "context": null,
      "created": "2018-09-19T20:30:41.701Z",
      "updated": "2018-09-19T20:34:50.470Z",
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    },
    {
      "type": "standard",
      "title": "NFE - PIN bloqueado",
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            "<div><p>Neste caso, seu PIN (senha do certificado) pode estar bloqueado. O bloqueio acontece quando estoura o limite de tentativas incorretas de senha. Entre em contato com sua certificadora (empresa que forneceu o certificado digital) para regularizar esta situa&ccedil;&atilde;o.</p></div>"
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      "created": "2018-02-15T14:02:29.581Z",
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      "type": "standard",
      "title": "NFE - Nota Transportadora",
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          "values": [
            "<div><p>H&aacute; duas formas de destacar a transportadora na emiss&atilde;o de NF-e:</p> <p><strong>Digita&ccedil;&atilde;o\\Emiss&atilde;o de Nota Fiscal (NF-e - Digita&ccedil;&atilde;o\\Emiss&atilde;o de NF-e</strong>&nbsp;</p> <ul> <li>Efetuar a Inclus&atilde;o do pedido da NF-e</li> <li>No cabe&ccedil;alho &eacute; poss&iacute;vel destacar a Transportadora desejada</li> <li>Ap&oacute;s faturar, ser&aacute; poss&iacute;vel destacar informa&ccedil;&otilde;es adicionais referente a transportadora na digita&ccedil;&atilde;o da NF, como informa&ccedil;&otilde;es do volume do produto, placa, etc.</li> </ul> <p><strong>NF de V&aacute;rios Pedidos (Movimentos &ndash; Faturamento &ndash; Vendas &ndash; Notas Fiscais de V&aacute;rios Pedidos)</strong></p> <ul> <li>Destacar a Opera&ccedil;&atilde;o da NF</li> <li>Informar os filtros para localizar os pedidos</li> <li>Selecionar os pedidos</li> <li>Encerrar a Sele&ccedil;&atilde;o</li> <li>Preencher as informa&ccedil;&otilde;es referente a Forma de Pagamento</li> <li>Destacar a Transportadora</li> </ul> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <p>Caso necess&aacute;rio, pode inserir informa&ccedil;&otilde;es adicionais no bot&atilde;o Dados para Transporte, localizado a frente do campo Transportadora</p><img src=\"/imagens/Como informar transportadora.jpg\"></div>"
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    {
      "type": "standard",
      "title": "Vendas_por_cliente",
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            "<div style=\"text-align: justify;\"><strong>Relat&oacute;rio de vendas por cliente</strong></p> <p style=\"text-align: justify;\">&nbsp;</p> <p style=\"text-align: justify;\">O sistema Resulth disponibiliza v&aacute;rios relat&oacute;rios de vendas para facilitar o acompanhamento das sa&iacute;das das mercadorias. Contudo, &eacute; importante voc&ecirc; saber quais foram estas vendas por cliente.</p> <p style=\"text-align: justify;\">Para isso, utilizamos o relat&oacute;rio de vendas por clientes, dispon&iacute;vel em:</p> <p style=\"text-align: justify;\"><strong>Relat&oacute;rios -&gt; Faturamento -&gt; Vendas -&gt; Por Cliente</strong></p> <p style=\"text-align: justify;\"><img src=\"/imagens/Rel_vendas_cliente_01.png\" /></p> <p style=\"text-align: justify;\">Na tela de relat&oacute;rio de vendas por cliente voc&ecirc; poder&aacute; informar os filtros desejados, podendo gerar o relat&oacute;rio para um determinado cliente ou todos os clientes.</p> <p style=\"text-align: justify;\">&Eacute; poss&iacute;vel tamb&eacute;m informar o per&iacute;odo das vendas que deseja pesquisar, o tipo do pedido e at&eacute; mesmo totalizar o valor das vendas por cliente.</p> <p style=\"text-align: justify;\">Os filtros n&atilde;o possuem preenchimento obrigat&oacute;rio, mas, quanto mais filtro voc&ecirc; informar ser&aacute; mais f&aacute;cil verificar as informa&ccedil;&otilde;es desejadas.</p> <p style=\"text-align: justify;\">Ap&oacute;s informar os filtros de acordo com suas prefer&ecirc;ncias, basta clicar em imprimir para gerar o relat&oacute;rio.</p> <p style=\"text-align: justify;\"><img src=\"/imagens/Rel_vendas_cliente_02.png\" /></p> <p style=\"text-align: justify;\">&nbsp;</div>"
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      },
      "parent": null,
      "context": null,
      "created": "2018-08-15T20:07:07.925Z",
      "updated": "2018-08-15T20:09:03.188Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Relatorio_vendas_por_cliente && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1534363627340",
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    },
    {
      "type": "standard",
      "title": "Rejeicao_696",
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            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 696 - Opera&ccedil;&atilde;o com n&atilde;o contribuinte deve indicar opera&ccedil;&atilde;o com consumidor final</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Ao emitir a nota, o cliente n&atilde;o &eacute; contribuinte e no seu cadastro n&atilde;o est&aacute; definido que ele &eacute; consumidor final ou o contr&aacute;rio.</p>\n<p style=\"text-align: justify;\" align=\"justify\">Diante desta situa&ccedil;&atilde;o, a SEFAZ ir&aacute; retornar a rejei&ccedil;&atilde;o: 696 - Opera&ccedil;&atilde;o com n&atilde;o contribuinte deve indicar opera&ccedil;&atilde;o com consumidor final.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Se o cliente para o qual est&aacute; emitindo a nota for contribuinte, com a inscri&ccedil;&atilde;o estadual preenchida no cadastro, na tela de cadastro de cliente na guia complementares, o tipo de cliente deve ser diferente de consumidor final. Caso o cliente, para o qual a nota est&aacute; sendo emitida n&atilde;o seja contribuinte, &eacute; necess&aacute;rio que altere o cadastro informando no tipo de cliente a op&ccedil;&atilde;o 0 - consumidor final.</div>"
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      },
      "parent": null,
      "context": null,
      "created": "2018-05-08T19:45:11.018Z",
      "updated": "2018-05-08T19:47:12.417Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rejeicao_696 && intents[0].confidence > 0.80",
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            "<div> <p>Caso a Redu&ccedil;&atilde;o Z esteja realmente pendente realize os seguintes passos</p> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <ul> <li>Certifique-se que realmente a redu&ccedil;&atilde;o Z n&atilde;o foi emitida, pois esse procedimento poder&aacute; parar o caixa.</li> <li>Tente realizar uma venda, se realmente estiver pendente o sistema ir&aacute; emitir uma mensagem alertando que a redu&ccedil;&atilde;o Z est&aacute; pendente.</li> <li>Esse procedimento &eacute; feito no final do dia ap&oacute;s a empresa <strong>finalizar</strong> suas atividades. Por isso,&nbsp;s&oacute; &eacute; poss&iacute;vel emitir <strong>1 (uma)</strong> Redu&ccedil;&atilde;o Z por dia pois o sistema ir&aacute; bloquear e somente no outro dia que ser&aacute; poss&iacute;vel emitir o cupom fiscal.</li> </ul> <ol> <li>Acesse o m&oacute;dulo&nbsp;<strong>ResulthECF</strong></li> <li>Clique no bot&atilde;o <strong>Fun&ccedil;&atilde;o (F12) </strong>localizado no canto inferior da tela</li> <li>Acesse a aba <strong>Leituras</strong></li> <li>Clique no bot&atilde;o <strong>Redu&ccedil;&atilde;o Z</strong></li> </ol> <img src=\"/imagens/Reduzao z pendente.png\" /></div>"
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      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
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            "<div><p style=\"text-align: justify;\"><strong>Rejei&ccedil;&atilde;o: 508 - CST incompat&iacute;vel na opera&ccedil;&atilde;o com N&atilde;o Contribuinte</strong></p>\n<p style=\"text-align: justify;\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">O cliente para quem est&aacute; vendendo <strong>n&atilde;o &eacute; contribuinte de ICMS</strong> e foi utilizado os seguintes CSTs na nota fical:</p>\n<ul style=\"text-align: justify;\">\n<li>000 - Tributada integralmente;</li>\n<li>020 - Com redu&ccedil;&atilde;o da Base de C&aacute;lculo;</li>\n<li>040 - Isenta;</li>\n<li>041 - N&atilde;o tributada;</li>\n<li>060 - ICMS cobrado anteriormente por Substitui&ccedil;&atilde;o Tribut&aacute;ria.</li>\n</ul>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Voc&ecirc; possui 2 alternativas:</p>\n<ul style=\"text-align: justify;\">\n<li>Ir no <em><strong>cadastro do cliente</strong></em>, na guia <em><strong>complementares</strong></em> e <strong>DESMARCAR</strong> a op&ccedil;&atilde;o <strong>Contribuinte de ICMS</strong>;</li>\n<li>Alterar o codigo tribut&aacute;rio (CST) utilizado durante a venda.</li>\n</ul>\n<p style=\"text-align: justify;\"><strong>Importante:</strong> Para ambos os casos, antes de realizar o procedimento infromado acima,&nbsp;<em>valide</em> junto a sua contabildiade a situa&ccedil;&atilde;o fiscal deste cliente ou qual CST correto deve utilizar.</p></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-21T15:02:45.623Z",
      "updated": "2018-02-21T15:07:06.298Z",
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    {
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      "title": "oqueprecisoparaemitirnfe",
      "output": {
        "text": {
          "values": [
            "<div>\n<p style=\"text-align: justify;\"><strong>O que minha empresa precisa para emitir Nota Fiscal Eletr&ocirc;nica (NFe)?</strong></p>\n<ul>\n<li style=\"text-align: justify;\">Possuir acesso &agrave; Internet;</li>\n<li style=\"text-align: justify;\">Realizar credenciamento como emissor de NF-e junto a Secretaria da Fazenda do seu estado. <br />obs: O credenciamento em uma unidade da federa&ccedil;&atilde;o n&atilde;o credencia a empresa perante as demais unidades, ou seja, a empresa deve solicitar credenciamento em todos os estados em que possuir estabelecimentos e nos quais deseja emitir NF-e;</li>\n<li style=\"text-align: justify;\">Possuir certificado digital A1 ou A3;</li>\n<li style=\"text-align: justify;\">Adquirir junto ao setor comercial da ATS a licen&ccedil;a de uso para emiss&atilde;o de NFe atraves do telefone 31 2112-3700 ou pelo nosso&nbsp;<strong>chat comercial</strong> localizado no site <a href=\"http://www.atsinformatica.com.br\">www.atsinformatica.com.br</a>&nbsp;<br /><strong>Importante:</strong> <em>Clientes da ATS possuem condi&ccedil;&otilde;es especiais. ;)</em></li>\n</ul>\n<p style=\"text-align: left;\"><strong>Fonte:</strong> <a title=\"Informa&ccedil;&otilde;es sobre a Nota Fiscal eletr&ocirc;nica\" href=\"http://www.nfe.fazenda.gov.br/portal/perguntasFrequentes.aspx?tipoConteudo=47FIo72z99s=\">http://www.nfe.fazenda.gov.br/portal/perguntasFrequentes.aspx?tipoConteudo=47FIo72z99s=</a></p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-21T13:29:35.588Z",
      "updated": "2018-02-21T13:38:40.467Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#oqueprecisoparaemitirnfe && intents[0].confidence > 0.80",
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      "dialog_node": "node_1_1519219795545",
      "previous_sibling": "node_2_1519220129043"
    },
    {
      "type": "standard",
      "title": "Login: Falha de comunicação com o servidor.",
      "output": {
        "text": {
          "values": [
            "Aparentemente, houve uma falha de comunicação com nossos servidores. Irei redirecioná-lo para nossa equipe de suporte.<falar_com_atendente>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": null,
      "conditions": "#login_erro_comunicacao || #login_erro_comunicacao_licenca",
      "description": null,
      "dialog_node": "node_1_1514373624298",
      "previous_sibling": "node_1_1513697162990"
    },
    {
      "type": "standard",
      "title": "Tempo Chat Esgotado",
      "output": {
        "text": {
          "values": [
            "Infelizmente o tempo de atendimento do chat expirou. Caso queira falar novamente comigo, clique no botão \"Reiniciar conversa\".<finalizar_chat>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": null,
      "conditions": "#tempo_chat_esgotado",
      "description": null,
      "dialog_node": "node_2_1512403856931",
      "previous_sibling": "node_4_1504207628740"
    },
    {
      "type": "standard",
      "title": "Rejeicao_207",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 207 &ndash; CNPJ do emitente inv&aacute;lido</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Ao emitir uma nota pode ocorrer um erro onde &eacute; retornado a rejei&ccedil;&atilde;o 207 de CNPJ do emitente inv&aacute;lido. Este erro est&aacute; relacionado a estrutura do CNPJ informado no cadastro da empresa, onde foi preenchido com um CNPJ inv&aacute;lido.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Acesse o cadastro de filiais e localize o cadastro da empresa com a qual est&aacute; sendo realizado a emiss&atilde;o de nota. Acione o bot&atilde;o de altera&ccedil;&atilde;o e corrija o CNPJ da empresa e salve as altera&ccedil;&otilde;es.</p>\n<p style=\"text-align: justify;\" align=\"justify\">Em seguida, basta transmitir a nota novamente.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-23T20:07:42.890Z",
      "updated": "2018-03-23T20:08:43.616Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_207 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1521835710131",
      "previous_sibling": "node_1_1521831668391"
    },
    {
      "type": "standard",
      "title": "ECF - Leitura X",
      "output": {
        "text": {
          "values": [
            "<div><p>Para emitir a Leitura X siga os seguintes passos:</p> <ol> <li><strong>Permane&ccedil;a</strong> no ResulthECF ou <strong>Acesse o ResulthECF</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Menu Fiscal F10</strong></li> <li>Na aba <strong>Leituras</strong> clique no <strong>bot&atilde;o LX</strong></li> <li>Aguarde a <strong>impress&atilde;o da Leitura X na </strong>impressora fiscal<strong><br /></strong></li> </ol><img src=\"/imagens/Emissao Leitura X.png\"></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#leitura_X && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "leitura.x",
      "previous_sibling": "notas.varios.cupons"
    },
    {
      "type": "standard",
      "title": "Rejeicao_494",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 494 &ndash; Chave de acesso inexistente</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Ao realizar um cancelamento ou emiss&atilde;o de uma carta de corre&ccedil;&atilde;o e a chave de acesso referente a nota autorizada n&atilde;o existir no banco de dados da SEFAZ, ser&aacute; retornado a mensagem de rejei&ccedil;&atilde;o 494 &ndash; Chave de acesso inexistente.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Certifique-se de que a NF-e ao qual est&aacute; sendo referenciada est&aacute; autorizada na SEFAZ atrav&eacute;s da pesquisa Status NF-e ou consultando a chave de acesso no site da SEFAZ. Caso a nota n&atilde;o esteja dispon&iacute;vel, basta transmitir a nota. Se a nota estiver autorizada e mesmo assim o erro ocorrer, aguarde um instante pois a SEFAZ pode estar sincronizando os dados e tente realizar o processo novamente.</p>\n<p style=\"text-align: justify;\" align=\"justify\">Para notas que tenham sido faturadas em modo conting&ecirc;ncia, &eacute; necess&aacute;rio que espere que o servidor de conting&ecirc;ncia transmita as notas para SEFAZ.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-20T20:20:36.795Z",
      "updated": "2018-03-20T20:21:30.773Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_494 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1521577234837",
      "previous_sibling": "node_3_1521488588417"
    },
    {
      "type": "standard",
      "title": "NFE - Excluir Item Nota",
      "output": {
        "text": {
          "values": [
            "<div><p>A <strong>exclus&atilde;o do item da nota fiscal</strong>, s&oacute; pode se feita se o pedido ainda n&atilde;o estiver faturado. Neste caso, deve seguir o passo a passo abaixo:</p> <ol> <li>Na rotina de Digita&ccedil;&atilde;o\\Emiss&atilde;o de Nota Fiscal (NF-e &ndash; Digita&ccedil;&atilde;o\\Emiss&atilde;o de NF-e)</li> <li>Pesquisar ou Consultar o pedido que deseja efetuar a exclus&atilde;o do item</li> <li>Localizado o pedido, clique no bot&atilde;o Itens</li> <li>Clique em exclus&atilde;o</li> <li>Destaque o c&oacute;digo do item e confirme a exclus&atilde;o do item em &lsquo;OK&rsquo;</li> <li>Caso n&atilde;o saiba o c&oacute;digo do item, clique em Pesquisa</li> <li>D&ecirc; um duplo clique para selecionar o item que deseja excluir</li> <li>Clique em Exclus&atilde;o, e confirme a exclus&atilde;o em &lsquo;OK&rsquo;</li> </ol> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <ul> <li>Se a NF-e j&aacute; estiver faturada, o pedido da nota deve ser cancelado antes da exclus&atilde;o, na rotina Cancela Faturamento (Movimentos - Faturamento - Cancela Faturamento).</li> <li>Na digita&ccedil;&atilde;o do pedido da NF, caso queira efetuar a exclus&atilde;o do item, durante o processo, basta clicar no bot&atilde;o Cancelar, assim ser&aacute; habilitado novamente todos os bot&otilde;es dispon&iacute;veis, possibilitando que opte por Pesquisa ou Exclus&atilde;o do item.</li> </ul><img src=\"/imagens/Como excluir um item na nota fiscal.jpg\"></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#nota_excluir_item && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "NFE - Excluir Item Nota",
      "previous_sibling": "NFE - Informações Adicionais"
    },
    {
      "type": "standard",
      "title": "Estoque_minimo",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>Relat&oacute;rio de estoque m&iacute;nimo</strong>\n<p style=\"text-align: justify;\">No cadastro de produtos &eacute; poss&iacute;vel estipular qual o estoque m&iacute;nimo do produto e durante quantos dias este estoque atende a empresa at&eacute; uma pr&oacute;xima compra.</p>\n<p style=\"text-align: justify;\">Para configurar o estoque m&iacute;nimo, acesse: <strong>Cadastros -&gt; Produtos -&gt; Produtos</strong></p>\n<p style=\"text-align: justify;\">Localize na tela principal do cadastro do produto os campos &ldquo;<strong>Estoque m&iacute;nimo e Dias de est. M&iacute;nimo</strong>&rdquo;</p>\n<img src=\"/imagens/ ESTOQUE_MIN_01.jpg\" />\n<p style=\"text-align: justify;\">&nbsp;</p>\n<p style=\"text-align: justify;\">Ao preencher estes campos, o Resulth ir&aacute; utilizar desta informa&ccedil;&atilde;o para emitir alerta de que o produto entrou em estoque m&iacute;nimo ou alimentar relat&oacute;rios para que eu possa comprar para a empresa os produtos que realmente est&atilde;o faltando.</p>\n<p style=\"text-align: justify;\">Um destes relat&oacute;rios &eacute; o relat&oacute;rio de <strong>Produtos no Estoque M&iacute;nimo</strong>.</p>\n<p style=\"text-align: justify;\">Para gerar o relat&oacute;rio, acesse: <strong>Relat&oacute;rios -&gt; Faturamento -&gt; Produtos no estoque M&iacute;nimo/M&aacute;ximo -&gt; Produtos no Estoque M&iacute;nimo.</strong></p>\n<img src=\"/imagens/ ESTOQUE_MIN_02.jpg\" />\n<p style=\"text-align: justify;\">&nbsp;</p>\n<p style=\"text-align: justify;\">Neste relat&oacute;rio, &eacute; poss&iacute;vel filtrar os produtos por fornecedor, fabricante, grupos ou subgrupos, considerar o estoque de mais de uma filial e al&eacute;m disso &eacute; um relat&oacute;rio export&aacute;vel para o excel.</p>\n<p style=\"text-align: justify;\">&nbsp;</p>\n<img src=\"/imagens/ ESTOQUE_MIN_03.jpg\" />\n<p style=\"text-align: justify;\">&nbsp;</p>\n<p style=\"text-align: justify;\">Com as informa&ccedil;&otilde;es deste relat&oacute;rio &eacute; poss&iacute;vel voc&ecirc; gerenciar seu estoque para que produtos essenciais n&atilde;o faltem e voc&ecirc; consiga sempre atender as necessidades de seu cliente.</p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-06-27T14:16:18.133Z",
      "updated": "2018-06-27T14:47:08.281Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Relatorio_produtos_estoque_minimo && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1530109053536",
      "previous_sibling": "node_1_1528828823167"
    },
    {
      "type": "standard",
      "title": "Rejeicao_623",
      "output": {
        "text": {
          "values": [
            "<div><strong>Rejei&ccedil;&atilde;o 623 - CPF Destinat&aacute;rio n&atilde;o cadastrado</strong>\n<p style=\"text-align: justify;\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">Foi informado no cadastro do cliente o seu CPF e sua inscri&ccedil;&atilde;o estadual. Ao verificar a IE cadastrada, o sistema da SEFAZ retorna que o CPF informado n&atilde;o est&aacute; cadastrado para a inscri&ccedil;&atilde;o estadual informada.</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Verificar junto ao cliente os dados informados em seu cadastro e caso o CPF ou sua inscri&ccedil;&atilde;o estadual estejam incorretas no cadastro do sistema Resulth, basta alterar o cadastro, corrigir as informa&ccedil;&otilde;es e salvar.</p>\n<p style=\"text-align: justify;\">Se os dados estiverem corretos e o erro ocorrer, solicite que o cliente verifique a situa&ccedil;&atilde;o da sua inscri&ccedil;&atilde;o estadual junto a SEFAZ, pois esta rejei&ccedil;&atilde;o ocorre pelo fato de o CPF informado no cadastro do cliente consta como n&atilde;o cadastrado para a IE informada.</p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-02T20:11:26.319Z",
      "updated": "2018-03-02T20:13:04.940Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_623 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1520021514610",
      "previous_sibling": "node_3_1519917451285"
    },
    {
      "type": "standard",
      "title": "NFE - Amarrar CFOP CST",
      "output": {
        "text": {
          "values": [
            "<div> <p>Neste caso, voc&ecirc; precisa amarrar o CFOP ao CST.<br /> Para amarrar o CFOP ao CST realize os seguintes passos:</p> <ol> <li>Acesse: <strong>Cadastros &gt; Produtos &gt; Dados Tribut&aacute;rios &gt; CST</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Pesquisa</strong> ou <strong>tecle F8</strong></li> <li><strong>Selecione</strong> com um <strong>duplo clique</strong> o<strong> CST</strong> que deseja <strong>amarrar</strong> o <strong>CFOP</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Altera&ccedil;&atilde;o</strong> ou <strong>tecle F3</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>CFOP</strong></li> <li><strong>Informe</strong> o <strong>CFOP</strong> que deseja amarrar</li> <li><strong>Tecle</strong> <strong>ENTER</strong> <strong>tr&ecirc;s</strong> vezes para <strong>incluir</strong> o <strong>CFOP</strong> no grid</li> <li><strong>Confirme</strong> se o <strong>CFOP</strong> foi <strong>inclu&iacute;do</strong> no grid</li> <li>Ap&oacute;s incluir o CFOP no grid <strong>clique</strong> no bot&atilde;o <strong>Sair</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>OK</strong> para confirmar o procedimento</li> </ol><img src=\"/imagens/CFOP para CST.png\"></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
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        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#CFOP-CST && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1504095300585",
      "previous_sibling": "node_1_1504094371036"
    },
    {
      "type": "standard",
      "title": "Rejeicao_728",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: </strong><strong>7</strong><strong>28</strong> <strong>-NF-e sem informa&ccedil;&atilde;o da IE do destinat&aacute;rio</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Ao emitir uma nota fiscal, onde o destinat&aacute;rio &eacute; contribuinte do ICMS e no cadastro de cliente que foi realizado para ele n&atilde;o foi informado uma inscri&ccedil;&atilde;o estadual, o sistema ir&aacute; retornar esta rejei&ccedil;&atilde;o:</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Todo destinat&aacute;rio contribuinte do ICMS deve conter sua IE informada em seu cadastro, portanto, localize o cadastro do cliente, altere e informe a inscri&ccedil;&atilde;o estadual correta. Ap&oacute;s este procedimento, basta faturar a nota novamente.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-04T20:55:16.102Z",
      "updated": "2018-04-04T20:56:52.497Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_728 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1522875315582",
      "previous_sibling": "node_3_1522787273497"
    },
    {
      "type": "standard",
      "title": "Planilha_para_Contagem",
      "output": {
        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/8669/mod_label/intro/PLANILHA%20PARA%20CONTAGEM.mp4\"/>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-09-05T20:02:53.188Z",
      "updated": "2018-09-05T20:03:42.138Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Planilha_para_Contagem && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1536177772585",
      "previous_sibling": "node_1_1536175815016"
    },
    {
      "type": "standard",
      "title": "ECF - Desconto no Item da Venda",
      "output": {
        "text": {
          "values": [
            "<div><p>Para <strong>conceder desconto por item</strong> durante a emiss&atilde;o do cupom fiscal siga os seguintes passos:</p> <ol> <li>Pesquise ou informa o produto</li> <li>No campo Desconto informe o valor do desconto</li> <li>Caso tenha lan&ccedil;ado todos os itens <strong>Encerramento-F11</strong> a venda</li> </ol> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <ul> <li>Caso o bot&atilde;o desconto n&atilde;o esteja dispon&iacute;vel entre em contato com um de nossos atendentes</li> </ul><img src=\"/imagens/Como dar desconto por item.png\"></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#ecf_desconto_item && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "ECF - Desconto no Item da Venda",
      "previous_sibling": "ECF - Desconto na Venda"
    },
    {
      "type": "standard",
      "title": "Login: Usuário não possui licença.",
      "output": {
        "text": {
          "values": [
            "<b> Olá, $nome_usuario!</b> Desculpe, não consegui descobrir quais são os sistemas que você você utiliza. Irei redirecioná-lo à nossa equipe de suporte.<falar_com_atendente>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": null,
      "conditions": "#login_sem_licenca",
      "description": null,
      "dialog_node": "node_2_1514373778545",
      "previous_sibling": "node_1_1514373624298"
    },
    {
      "type": "standard",
      "title": "Rejeicao_272",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\">\n<p><strong>Rejei&ccedil;&atilde;o 272 &ndash; C&oacute;digo Munic&iacute;pio do Emitente inexistente</strong></p>\n<p><strong>O que significa?</strong></p>\n<p>Ao emitir a nota fiscal eletr&ocirc;nica, &eacute; validado os dados do emitente. Ao verificar o c&oacute;digo de munic&iacute;pio informado no cadastro da filial est&aacute; como inexistente.</p>\n<p><strong>O que fazer?</strong></p>\n<p>Verificar na tabela de c&oacute;digo de munic&iacute;pios do IBGE o c&oacute;digo correto do munic&iacute;pio do emitente. Altere no cadastro da filial para o c&oacute;digo correto e pronto, basta transmitir a nota novamente.</p>\n<p>Para consulta do c&oacute;digo de munic&iacute;pio, acesse: <a href=\"http://www.ibge.gov.br/home/geociencias/areaterritorial/area.shtm\">http://www.ibge.gov.br/home/geociencias/areaterritorial/area.shtm</a></p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-28T21:04:05.814Z",
      "updated": "2018-02-28T21:05:24.482Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
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      "type": "standard",
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            "<div class=\"western\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 294 &ndash; Certificado Assinatura revogado</strong>\n<p class=\"western\" align=\"justify\"><strong>O que significa?</strong></p>\n<p class=\"western\" align=\"justify\">Esta ocorr&ecirc;ncia indica que o certificado digital que est&aacute; sendo utilizado para assinar o documento fiscal se encontra na lista de revogado, ou seja, est&aacute; cancelado ou anulado.</p>\n<p class=\"western\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p class=\"western\" align=\"justify\">Entre em contato com a empresa certificadora para verificar se o seu certificado n&atilde;o foi inclu&iacute;do na lista de revogados de forma incorreta. Caso seu certificado esteja realmente revogado, dever&aacute; ser feito a troca do certificado.</p>\n<p class=\"western\" align=\"justify\">Ap&oacute;s adquirir um novo certificado digital e realizar sua instala&ccedil;&atilde;o entre em contato com nossa central de atendimento para que este possa ser configurado dentro do sistema Resulth.</p>\n</div>"
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      "parent": null,
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      "created": "2018-03-14T19:33:54.575Z",
      "updated": "2018-03-14T19:35:59.017Z",
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    {
      "type": "standard",
      "title": "Rejeicao_281",
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            "<div style=\"text-align: justify;\">\n<p><strong>REJEI&Ccedil;&Atilde;O: 281 - Certificado Transmissor Data Validade</strong></p>\n<p><strong>O que significa?</strong></p>\n<p>Ao realizar a emiss&atilde;o de uma nota ou outra a&ccedil;&atilde;o que o certificado necessite assinar o documento e seu certificado estiver vencido, ser&aacute; retornado o erro 281: certificado transmissor data validade.</p>\n<p><strong>O que fazer?</strong></p>\n<p>Entre em contato com a empresa certificadora, confirme a data de validade de seu certificado pois ele est&aacute; expirado. Ser&aacute; necess&aacute;rio, portanto, adquirir um novo certificado digital.\n</div>"
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      "created": "2018-03-08T20:18:58.981Z",
      "updated": "2018-03-08T20:20:02.651Z",
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      "type": "standard",
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            "<div>\n<p>Para estornar documentos feitos na Liquida&ccedil;&atilde;o Por Valor realize os seguintes passos:</p>\n<ol>\n<li>Acesse: <strong>Movimentos &ndash; Contas a Receber &ndash; Outras Liquida&ccedil;&otilde;es Contas a Receber &ndash; Liquida&ccedil;&atilde;o Por Valor</strong></li>\n<li><strong>Clique</strong> na aba <strong>Consulta</strong></li>\n<li><strong>Selecione</strong> a liquida&ccedil;&atilde;o no campo <strong>Liquida&ccedil;&atilde;o</strong> ou informe o per&iacute;odo da liquida&ccedil;&atilde;o no campo <strong>Per&iacute;odo de Liquida&ccedil;&atilde;o</strong></li>\n<li><strong>Clique</strong> no bot&atilde;o <strong>Localizar</strong></li>\n<li><strong>Selecione</strong> a liquida&ccedil;&atilde;o que deseja estornar</li>\n<li><strong>Clique</strong> no bot&atilde;o <strong>Estornar</strong></li>\n<li>O sistema ir&aacute; solicitar uma <strong>confirma&ccedil;&atilde;o</strong></li>\n<li><strong>Clique</strong> em <strong>SIM</strong> para estornar o documento</li>\n</ol><img src=\"/imagens/Estorno por Valor.png\">\n</div>"
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      "created": "2018-02-15T14:02:29.581Z",
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    {
      "type": "standard",
      "title": "Cobranca_eletronica",
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          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/235/mod_page/content/2/COBRANCAELETRONICANEW04.mp4\"/>"
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      "parent": null,
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      "created": "2018-04-18T19:57:11.172Z",
      "updated": "2018-06-12T18:44:11.289Z",
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    {
      "type": "standard",
      "title": "Rejeicao_724",
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          "values": [
            "<div><strong>Rejei&ccedil;&atilde;o: 724&nbsp;&nbsp;&nbsp;&nbsp;NF-e sem o nome do destinat&aacute;rio</strong></p>\n<p><strong>O que significa?</strong></p>\n<p>Est&aacute; sendo emitida a nota fiscal eletr&ocirc;nica para o cliente que est&aacute; sem o nome no seu cadastro.</p>\n<p><strong>O que fazer?</strong></p>\n<p>Para incluir o nome do cliente, voc&ecirc; deve acessar o cadastro do cliente e altere o cadastro incluindo o nome, em seguida, salve as altera&ccedil;&otilde;es.</p>\n<p>Ap&oacute;s realizar os passos acima, fature a nota novamente.</div>"
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      "parent": null,
      "context": null,
      "created": "2018-02-22T20:14:52.430Z",
      "updated": "2018-02-22T20:19:10.192Z",
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    },
    {
      "type": "standard",
      "title": "ECF - Cancelamento de Item Aleatorio do Cupom",
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            "<div><p>Para cancelar um item aleat&oacute;rio do cupom realize os seguintes passos:</p> <ol> <li>Na tela de<strong>&nbsp;</strong>emiss&atilde;o do<strong> ResulthECF&nbsp;</strong>identifique o <strong>c&oacute;digo do item lan&ccedil;ado.&nbsp;</strong>N&atilde;o &eacute; o c&oacute;digo do produto e sim o <strong>c&oacute;digo sequencial</strong> no qual o item foi lan&ccedil;ado</li> <li>Clique em <strong>Fun&ccedil;&otilde;es (F12)</strong></li> <li>Na aba Cancelamentos clique em <strong>Item Aleat&oacute;rio</strong></li> <li>Informe o c&oacute;digo sequencial do item</li> </ol> <p>O item cancelado ser&aacute;&nbsp;destacado em outra cor na emiss&atilde;o do cupom.</p></div>"
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    {
      "type": "standard",
      "title": "NFE - Cancelamento de Varios Pedidos/Cupons",
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            "<div><p>Para cancelar a nota fiscal eletr&ocirc;nica de v&aacute;rios pedidos ou cupons realize os seguintes passos:</p> <p>&nbsp;OBSERVA&Ccedil;&Atilde;O:</p> <ul> <li>Para cancelar a nota fiscal eletr&ocirc;nica &eacute; necess&aacute;rio <strong>informar o motivo</strong></li> <li>Somente &eacute; poss&iacute;vel cancelar a nota fiscal dentro de<strong> 24 horas ap&oacute;s a emiss&atilde;o</strong></li> </ul> <ol> <li>Acesse o seguinte endere&ccedil;o no sistema Resulth: <strong>Movimentos &gt; Faturamento &gt; Cancela Faturamento</strong></li> <li><strong>Antes de realizar o cancelamento</strong>, &eacute; necess&aacute;rio identificar o <strong>c&oacute;digo da nota fiscal a ser cancelada</strong></li> <li>Para <strong>identificar o n&uacute;mero</strong> da <strong>nota fiscal acesse: NF-e &gt; Pesquisa status NF-e</strong></li> <li><strong>Informe</strong> o<strong> per&iacute;odo em que a nota foi emitida</strong> no campo<strong> Per&iacute;odo Emiss&atilde;o</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Pesquisar</strong></li> <li>No grid de pesquisa<strong> identifique o n&uacute;mero da nota no campo Nota Fiscal</strong></li> <li>Ap&oacute;s identificar o n&uacute;mero do pedido, <strong>acesse a tela Cancela Faturamento(Movimentos &gt; Faturamento &gt; Cancela Faturamento</strong>) conforme citado acima.</li> <li><strong>Informe</strong> o <strong>n&uacute;mero da</strong> <strong>nota fiscal no campo NF/S&eacute;rie e tecle Enter</strong></li> <li><strong>Informe</strong> o <strong>motivo do cancelamento no campo Motivo</strong></li> <li><strong>Clique</strong> em <strong>OK</strong> e aguarde o cancelamento</li>   </ol><img src=\"/imagens/Cancelar nota de varios pedidos.png\"></div>"
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    {
      "type": "standard",
      "title": "NFE - Anexar DANFE",
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            "<div><p>Siga os seguintes passos:</p> <ol> <li>Acesse a rotina de Par&acirc;metros de NF-e (Cadastros &gt; Par&acirc;metros &gt; NFe)</li> <li>Na guia DANFE, selecione o Check Box \"<strong>Anexar DANFE em formato pdf ao e-mail da NF-e emitida</strong>\"</li> </ol> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <p>Na sequ&ecirc;ncia, se o seu sistema j&aacute; estiver configurado o envio de e-mail, ap&oacute;s a emiss&atilde;o da NF-e o DANFE ser&aacute; anexado em formado pdf.</p><img src=\"/imagens/É possível anexar o DANFE junto ao XML no e-mail da NF-e.dib\"></div>"
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    {
      "type": "standard",
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            "<div><p>Definir qual <strong>CST</strong> utilizar na <strong>devolu&ccedil;&atilde;o de nota fiscal</strong> &eacute; de responsabilidade do <strong>contador</strong>.&nbsp;Entre em contato com o seu contador e verifique.</p></div>"
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    {
      "type": "standard",
      "title": "Clonar_produto",
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            "<div style=\"text-align: justify;\">\n<p><strong>Clonar cadastro de produtos</strong></p>\n<p>Para cadastrar v&aacute;rios produtos de maneira r&aacute;pida o Resulth disponibiliza a fun&ccedil;&atilde;o de clonar produto, onde voc&ecirc; pode clonar todas as informa&ccedil;&otilde;es de um produto j&aacute; cadastrado e alterar somente os dados que forem necess&aacute;rios.</p>\n<p>Para utilizar esta funcionalidade acesse: <strong>Cadastros -&gt; produtos -&gt; produtos.</strong></p>\n<ol>\n<li>Acione o bot&atilde;o de inclus&atilde;o.</li>\n<li>Em seguida acione o bot&atilde;o de clonar produtos.</li>\n<li>O sistema ir&aacute; apresentar uma tela de Buscar dados do produto indicado.</li>\n<li>Preencha o c&oacute;digo do produto ou pressione enter com o campo em branco para pesquisar.</li>\n<li>Ap&oacute;s preencher a tela com o produto que deseja clonar, clique em OK e os dados do produto que est&aacute; sendo clonado ser&atilde;o carregados.</li>\n<li>Altere as informa&ccedil;&otilde;es do produto como, descri&ccedil;&atilde;o, referencia, pre&ccedil;o e demais informa&ccedil;&otilde;es que ser&atilde;o diferente e clique em OK para salvar o cadastro do produto.</li>\n</ol>\n<p><img src=\"/imagens/clonar_produtos.png\" /></p>\n</div>"
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      },
      "parent": null,
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      "created": "2018-07-10T20:12:39.887Z",
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    {
      "type": "standard",
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            "<div><p>Para <strong>pr&eacute; visualizar o DANFE da NF-e</strong>, antes da <strong>Transmiss&atilde;o da NF-e para a Sefaz, s</strong>iga os seguintes passos:</p> <ol> <li>Realizar a Digita&ccedil;&atilde;o da NF, incluindo o Cabe&ccedil;alho e Item</li> <li>Clique em Faturar</li> <li>Na Tela de Faturamento, clique no bot&atilde;o &lsquo;Pr&eacute;-emiss&atilde;o da NF&rsquo;</li> <li>Em seguida ser&aacute; aberta a tela de Setup. Est&aacute; permite visualizar, imprimir, salvar, selecionar a impressora que deseja imprimir e definir a quantidade de copias de impress&atilde;o.</li> </ol> <p>Observa&ccedil;&atilde;o:</p> <ul> <li>Informa&ccedil;&otilde;es da Tela de Setup</li> <li>Printer: Impress&atilde;o do DANFE</li> <li>Preview: Visualiza&ccedil;&atilde;o do DANFE</li> <li>File: Salvar o arquivo DANFE em PDF</li> </ul><img src=\"/imagens/Onde consigo pre visualizar uma nota fiscal.jpg\"></div>"
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    {
      "type": "standard",
      "title": "Login: Usuário é desktop.",
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    {
      "type": "standard",
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            "<div><p>Para realizar a <strong>manifesta&ccedil;&atilde;o do destinat&aacute;rio</strong> siga os seguintes passos:</p> <ol> <li>A nota fiscal eletr&ocirc;nica precisa estar emitida</li> <li>Acesse: NF-e &ndash; Manifesta&ccedil;&atilde;o do Destinat&aacute;rio</li> <li>Pesquisa a nota pela chave de acesso, ou informe o n&uacute;mero da nota fiscal no campo N&uacute;mero NF ou informe o Per&iacute;odo de Emiss&atilde;o</li> <li>Clique no bot&atilde;o Ci&ecirc;ncia da opera&ccedil;&atilde;o</li> <li>Clique Confirma&ccedil;&atilde;o da opera&ccedil;&atilde;o</li> <li>Entre com a nota fiscal</li> </ol> <p><strong>Observa&ccedil;&atilde;o:</strong></p> <ul> <li>Para importar o XML diretamente no site da SEFAZ via chave de acesso, a nota fiscal precisa estar manifestada</li> </ul><img src=\"/imagens/Como manifestar o destinatario.png\"></div>"
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    {
      "type": "standard",
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            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/970/mod_page/content/1/difal.mp4\" />"
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    {
      "type": "standard",
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            "<div><p>Para emitir a nota fiscal de v&aacute;rios pedidos (PDV) realize os seguintes passos:</p> <ol> <li>Acesse: <strong>Movimentos &gt; Faturamento &gt; Vendas &gt; Notas Fiscais de V&aacute;rios Pedidos</strong></li> <li><strong>Informe</strong> o <strong>Tipo de Opera&ccedil;&atilde;o</strong></li> <li><strong>Informe</strong> o <strong>cliente na qual a nota ser&aacute; emitida</strong></li> <li><strong>Informe</strong> o per&iacute;odo em que os pedidos foram faturados no campo <strong>Pedidos de</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Localizar</strong></li> <li><strong>Selecione</strong> com <strong>um duplo clique</strong> os <strong>cupons que ir&atilde;o compor a nota fiscal</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Encerrar</strong></li> <li><strong>Clique</strong> no <strong>bot&atilde;o Faturar</strong> para <strong>emitir a nota fiscal</strong></li></ol><img src=\"/imagens/NF de Varios pedidos.png\"></div>"
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      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#nota_varios_pedidos_pdv && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "emitir.nota.varios.pedidos",
      "previous_sibling": "CFOP.AO.CSOSN"
    },
    {
      "type": "standard",
      "title": "Nota_4.0_atualizada",
      "output": {
        "text": {
          "values": [
            "<div><strong>Como saber se minha vers&atilde;o est&aacute; atualizada?</strong></p> <p>Para saber se a vers&atilde;o da nota fiscal eletr&ocirc;nica foi atualizada, basta verificar no rodap&eacute; do sistema se est&aacute; informando: NF-e 4.0 em produ&ccedil;&atilde;o.</p> <p style=\"text-align: justify;\"><img src=\"/imagens/NOTA40_05.png\" /></p> <p>&nbsp;</div>"
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      },
      "parent": null,
      "context": null,
      "created": "2018-08-10T20:29:37.836Z",
      "updated": "2018-08-10T20:31:12.874Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#NOTA_4.0_ATUALIZADA && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_3_1533933121201",
      "previous_sibling": "node_2_1533932176327"
    },
    {
      "type": "standard",
      "title": "Rejeicao_268",
      "output": {
        "text": {
          "values": [
            "<div align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 268 &ndash; NF Complementar referencia uma outra NF-e Complementar</strong>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Esta rejei&ccedil;&atilde;o ocorre pelo fato do usu&aacute;rio faturar uma nota complementar referenciando a outra nota complementar.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Uma nota fiscal complementar s&oacute; pode se referenciar a uma nota fiscal normal, de ajuste ou devolu&ccedil;&atilde;o, n&atilde;o &eacute; poss&iacute;vel referenciar a outra nota complementar. Verifique portanto a qual nota ser&aacute; feito esta refer&ecirc;ncia, corrija e fature a nota novamente.</p>\n</div>"
          ],
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        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-21T20:46:25.469Z",
      "updated": "2018-03-21T20:48:14.723Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_268 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_3_1521665231014",
      "previous_sibling": "node_2_1521664485550"
    },
    {
      "type": "standard",
      "title": "Rejeicao_201",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: </strong><strong>201</strong><strong> &ndash; N&uacute;mero m&aacute;ximo de numera&ccedil;&atilde;o a inutilizar ultrapassou o limite</strong>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Esta rejei&ccedil;&atilde;o ocorre quando &eacute; realizado uma inutiliza&ccedil;&atilde;o de uma faixa num&eacute;rica superior a 10.000 n&uacute;meros.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Para realizar a inutiliza&ccedil;&atilde;o de uma faixa maior que 10000, &eacute; necess&aacute;rio fazer uma segunda inutiliza&ccedil;&atilde;o, sendo, uma inutiliza&ccedil;&atilde;o de 0 a 10.000 e outra de 10.0001 at&eacute; a numera&ccedil;&atilde;o desejada, desde que n&atilde;o ultrapasse 10.000 n&uacute;meros.</p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-03T20:17:59.786Z",
      "updated": "2018-04-03T20:33:06.350Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_201 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1522786679477",
      "previous_sibling": "node_1_1522786608968"
    },
    {
      "type": "standard",
      "title": "Rejeicao_213",
      "output": {
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          "values": [
            "<div class=\"western\" style=\"text-align: justify;\" align=\"justify\"><strong>R</strong><strong>ejei&ccedil;&atilde;o</strong><strong>: </strong><strong>213</strong><strong> - CNPJ- Base do Emitente difere do CNPJ-Base do Certificado Digital</strong></p>\n<p class=\"western\" style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p class=\"western\" style=\"text-align: justify;\" align=\"justify\">Ao emitir uma nota fiscal eletr&ocirc;nica, o CNPJ do emitente est&aacute; diferente do CNPJ do certificado digital que est&aacute; sendo utilizado para assinar o documento eletr&ocirc;nico.</p>\n<p class=\"western\" style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p class=\"western\" style=\"text-align: justify;\" align=\"justify\">&Eacute; necess&aacute;rio validar o CNPJ do emitente no cadastro de filial e caso este esteja correto dever&aacute; entrar em contato com a certificadora do seu certificado digital e verificar se o CNPJ cadastrado no certificado est&aacute; correto.</p>\n<p class=\"western\" style=\"text-align: justify;\" align=\"justify\">Nesta situa&ccedil;&atilde;o uma das duas op&ccedil;&otilde;es consta com o certificado divergente. Ser&aacute; necess&aacute;rio corrigir alterando o cadastro da filial, caso este esteja errado ou corrigindo os dados do certificado.</div>"
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        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-10T19:52:11.785Z",
      "updated": "2018-04-10T19:59:39.129Z",
      "metadata": {},
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      "conditions": "#Rejeicao_213 && intents[0].confidence > 0.80",
      "description": null,
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    },
    {
      "type": "standard",
      "title": "Rejeicao_301",
      "output": {
        "text": {
          "values": [
            "<div><p><strong>Rejei&ccedil;&atilde;o: 301 - Uso Denegado: Irregularidade fiscal do emitente</strong></p>\n<p><strong>O que significa?</strong></p>\n<p>A empresa que est&aacute; emitindo a NF-e possui irregularidades na Incri&ccedil;&atilde;o Estadual<br />As principais situa&ccedil;&otilde;es na inscri&ccedil;&atilde;o estadual que geram a denega&ccedil;&atilde;o de uso da NF-e:</p>\n<ul>\n<li>I.E. Suspensa;</li>\n<li>I.E. Cancelada;</li>\n<li>I.E. Baixada;</li>\n<li>I.E. Em Processo de Baixa.</li>\n</ul>\n<p><strong>O que fazer?</strong></p>\n<p>O respons&aacute;vel Legal deve procurar a Sefaz, validar as situa&ccedil;&otilde;es acima e resolver as pend&ecirc;ncias</p></div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-27T12:23:35.357Z",
      "updated": "2018-02-27T12:28:15.664Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_301 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_2_1519734215018",
      "previous_sibling": "node_1_1519733868163"
    },
    {
      "type": "standard",
      "title": "Rejeicao_295",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 295 &ndash; Certificado Assinatura difere ICP-Brasil</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Ao assinar um documento fiscal, o certificado digital que est&aacute; sendo utilizado pela empresa apresenta diverg&ecirc;ncias relacionadas a criptografia exigida pela SEFAZ.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">O usu&aacute;rio dever&aacute; entrar em contato com a empresa onde adquiriu o certificado e informar da diverg&ecirc;ncia para que seja realizado uma troca do certificado utilizado respeitando as exig&ecirc;ncias da SEFAZ. Ap&oacute;s o procedimento acima, acione nossa equipe de atendimento para que o novo certificado digital possa ser configurado no sistema.</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-29T20:19:42.912Z",
      "updated": "2018-03-29T20:20:44.951Z",
      "metadata": {},
      "next_step": {
        "behavior": "jump_to",
        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Rejeicao_295 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_1_1522354835650",
      "previous_sibling": "node_4_1522267801863"
    },
    {
      "type": "standard",
      "title": "Rejeicao_593",
      "output": {
        "text": {
          "values": [
            "<div><p><strong>Rejei&ccedil;&atilde;o: 593 - CNPJ-Base consultado difere do CNPJ-Base do Certificado Digital</strong></p>\n<p>&nbsp;</p>\n<p><strong>O que significa?</strong></p>\n<p>O CNPJ associado ao sistema resulth &eacute; <em>diferente</em> do CNPJ do certificado digital que est&aacute; sendo utilizado.</p>\n<p><strong>O que fazer?</strong></p>\n<p>Uma vez diante deste problema verifique se o usu&aacute;rio est&aacute; acessando o sistema com a filial correspondente ao certificado e se necess&aacute;rio, analise o certificado no site da receita federal(ECAC) dispon&iacute;vel em <a title=\"Receita Federal\" href=\"https://cav.receita.fazenda.gov.br/autenticacao/login/\">https://cav.receita.fazenda.gov.br/autenticacao/login/</a>. <br />No <strong>canto direito</strong> da tela inicial clique no bot&atilde;o <strong>CERTIFICADO DIGITAL</strong> onde ser&aacute; poss&iacute;vel verificar se o certificado utilizado &eacute; o correto para emiss&atilde;o de nota fiscal eletr&ocirc;nica.</p>\n<p>Caso seja o certificado errado, deve-se instalar o certificado correto pelo navegador de internet e associa-lo ao sistema resulth.</p>\n<p><strong>Como associar o certificado digital ao sistema Resulth?</strong><br /><br />1&ordm; Clique em: <strong>Cadastros</strong> &gt; <strong>Par&acirc;metros</strong> &gt; <strong>NF-e</strong></p>\n<p>2&ordm; Escolha a aba <strong>Associar a filial com o certificado digital</strong></p>\n<p>3&ordm; Clique no bot&atilde;o <strong>Obter certificado digital</strong></p>\n<p>Aparecer&aacute; a tela \"<em>Configura&ccedil;&atilde;o Assinatura NF-e</em>\"</p>\n<p>Na op&ccedil;&atilde;o <strong>Selecione um certificado</strong>, escolha o seu certificado.&nbsp;<br /><strong>Obs:</strong> <em>Se o seu certificado n&atilde;o aparecer, houve problema na instala&ccedil;&atilde;o do mesmo e voc&ecirc; deve procurar um t&eacute;cnico de inform&aacute;tica para corrigir essa instala&ccedil;&atilde;o</em></p>\n<p>Com o certificado escolhido, clique em <strong>OK</strong> para terminar a opera&ccedil;&atilde;o</p>\n<p><strong>Observa&ccedil;&atilde;o:</strong> Caso sua sua rede local possua bloqueio de proxy, preencha na op&ccedil;&atilde;o destinada a configura&ccedil;&otilde;es do proxy o endere&ccedil;o, usu&aacute;rio e senha</p>\n<p>Ap&oacute;s a associa&ccedil;&atilde;o, seu sistema resulth estar&aacute; apto para emitir nfe corretamente.</p>\n<p><img src=\"https://html-online.com/editor/tinymce4_6_5/plugins/emoticons/img/smiley-laughing.gif\" alt=\"laughing\" /></p></div>"
          ],
          "selection_policy": "sequential"
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      "parent": null,
      "context": null,
      "created": "2018-02-20T20:19:03.712Z",
      "updated": "2018-02-26T13:39:06.085Z",
      "metadata": {},
      "next_step": {
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        "selector": "body",
        "dialog_node": "Validação utilidade resposta"
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      "conditions": "#Rejeicao_593 && intents[0].confidence > 0.80",
      "description": null,
      "dialog_node": "node_6_1519157963050",
      "previous_sibling": "node_1_1519147181607"
    },
    {
      "type": "standard",
      "title": "NFE - Data de Saida em Branco",
      "output": {
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          "values": [
            "<div><p>Para emitir uma <strong>nota fiscal</strong> com a <strong>data de sa&iacute;da em branco</strong> siga os seguintes passos:</p> <ol> <li>Preencha todos os campos necess&aacute;rios para emitir a nota fiscal eletr&ocirc;nica</li> <li>Ap&oacute;s clicar no bot&atilde;o Faturar</li> <li>Permane&ccedil;a na aba Faturamento</li> <li>Apague a Data no campo Data e Hora de Sa&iacute;da</li> <li>Clique no bot&atilde;o &ldquo;OK&rdquo; para emitir a nota fiscal</li> </ol><img src=\"/imagens/como deixar em branco data de saida.png\"></div>"
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      },
      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": {},
      "next_step": {
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      "conditions": "#nota_data_saida_branco && intents[0].confidence > 0.80",
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      "dialog_node": "NFE - Data de Saida em Branco",
      "previous_sibling": "NFE - Alterar Item da Nota"
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    {
      "type": "standard",
      "title": "Rejeicao_231",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>Rejei&ccedil;&atilde;o: 231 &ndash; IE do Emitente n&atilde;o vinculada ao CNPJ</strong>\n<p style=\"text-align: justify;\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\">Quando ao emitir uma nota fiscal eletr&ocirc;nica, a inscri&ccedil;&atilde;o estadual da filial n&atilde;o estiver vinculada ao seu CNPJ, ser&aacute; retornando o erro: 231 - IE do destinat&aacute;rio n&atilde;o cadastrada.</p>\n<p style=\"text-align: justify;\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\">Verifique no site do SINTEGRA qual a inscri&ccedil;&atilde;o estadual est&aacute; vinculada ao CNPJ do emitente da nota. Altere o cadastro de filial, informando a inscri&ccedil;&atilde;o estadual correta.</p>\n</div>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-12T20:02:39.982Z",
      "updated": "2018-03-12T20:03:42.482Z",
      "metadata": {},
      "next_step": {
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      "conditions": "#Rejeicao_231 && intents[0].confidence > 0.80",
      "description": null,
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    },
    {
      "type": "standard",
      "title": "Cancelar_PDV",
      "output": {
        "text": {
          "values": [
            "<div>Para cancelar um PDV realize os seguintes passos: <p style=\"text-align: justify;\">&nbsp;</p> <p style=\"text-align: justify;\">Acesse o seguinte endere&ccedil;o no sistema Resulth: <strong>Movimentos &ndash; Faturamento &ndash; Cancela Faturamento.</strong></p> <p style=\"text-align: justify;\">Antes de realizar o cancelamento, &eacute; necess&aacute;rio identificar o c&oacute;digo do pedido a ser cancelado.</p> <p style=\"text-align: justify;\">Na pr&oacute;pria tela de emiss&atilde;o do PDV, pesquise o pedido desejado. O c&oacute;digo estar&aacute; dispon&iacute;vel no canto superior esquerdo da tela, no campo: &ldquo;N&ordm; Venda&rdquo;.</p> <p style=\"text-align: justify;\">Ap&oacute;s identificar o n&uacute;mero do pedido, acesse a tela Cancela Faturamento conforme citado acima.</p> <ul style=\"text-align: justify;\"> <li>Preencha o tipo de pedido com o c&oacute;digo 55 &ndash; PDV.</li> <li>Informe o n&uacute;mero do PDV a ser cancelado e pressione enter.</li> <li>O pedido ser&aacute; listado na tela, basta clicar em OK para cancelar o pedido.</li> </ul> <p style=\"text-align: justify;\">&nbsp;</p> <p style=\"text-align: justify;\"><img src=\"/imagens/cancela_pdv.png\" /></p> </div>"
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      },
      "parent": null,
      "context": null,
      "created": "2018-08-21T20:31:59.685Z",
      "updated": "2018-08-21T20:33:23.664Z",
      "metadata": {},
      "next_step": {
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      "conditions": "#cancela_PDV && intents[0].confidence > 0.80",
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    },
    {
      "type": "standard",
      "title": "ECF - Emitir Espelho MFD",
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          "values": [
            "<div> <p>Para emitir o <strong>espelho MFD</strong> siga os seguintes passos:</p> <p><strong>0bserva&ccedil;&atilde;o:</strong></p> <ul> <li>O arquivo ser&aacute; salvo automaticamente no seguinte endere&ccedil;o:<strong> ResWinC &gt; ECF &gt; Arquivos Fiscais</strong></li> <li> <p>O espelho MFD tamb&eacute;m &eacute; considerado como uma segunda via da redu&ccedil;&atilde;o Z, j&aacute; que cont&eacute;m todas as informa&ccedil;&otilde;es fiscais.</p> </li> </ul> <ol> <li>Permane&ccedil;a no ResulthECF</li> <li>Clique no bot&atilde;o Menu Fiscal F10</li> <li>Na aba Leituras clique no bot&atilde;o Espelho MFD</li> <li>Selecione Por per&iacute;odo de data ou Por intervalo de COO</li> <li>Caso marque a op&ccedil;&atilde;o por per&iacute;odo informe o per&iacute;odo de venda desejado</li> <li>Caso marque a op&ccedil;&atilde;o por COO informe o n&uacute;mero do cupom fiscal</li> <li>Clique em &ldquo;OK&rdquo; para gerar o arquivo</li> </ol> <img src=\"/imagens/Como emitir o espelho MFD_1.png\" /></div>"
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          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
      "metadata": null,
      "next_step": {
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      "conditions": "#ECF-EspelhoMFD && intents[0].confidence > 0.80",
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      "dialog_node": "ECF - Emitir Espelho MFD",
      "previous_sibling": "NFE - Nota Pre Visualizar"
    },
    {
      "type": "standard",
      "title": "Altera_cod_mun",
      "output": {
        "text": {
          "values": [
            "<div><strong>Como alterar o c&oacute;digo do munic&iacute;pio no cadastro da cidade?</strong></p>\n<p>Para alterar o c&oacute;digo de munic&iacute;pio, primeiro consulte o c&oacute;digo do munic&iacute;pio desejado na tabela de c&oacute;digo de munic&iacute;pios disponibilizada pelo IBGE.</p>\n<p>Em seguida, realize os passos abaixo:</p>\n<p><strong>1 &ndash;</strong> Acesse <strong>Cadastros &gt; Clientes &gt; Cidades</strong></p>\n<p><img src=\"/imagens/ALTERA_COD_MUN_CIDADES_01.jpg\" /></p>\n<p>&nbsp;</p>\n<p><strong>2 &ndash;</strong> Clique em <strong>pesquisar</strong> e localize o cadastro do munic&iacute;pio desejado.</p>\n<p><img src=\"/imagens/ALTERA_COD_MUN_CIDADES_02.jpg\" /> <img src=\"/imagens/ALTERA_COD_MUN_CIDADES_03.jpg\" /></p>\n<p>&nbsp;</p>\n<p><strong>3 &ndash;</strong> Acione o bot&atilde;o de<strong> altera&ccedil;&atilde;o</strong>, informe o c&oacute;digo do munic&iacute;pio correto e acione <strong>OK</strong> para salvar.</p>\n<p><img src=\"/imagens/ALTERA_COD_MUN_CIDADES_04.jpg\" /> <img src=\"/imagens/ALTERA_COD_MUN_CIDADES_05.jpg\" /></div>"
          ],
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        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-09T13:58:04.725Z",
      "updated": "2018-03-09T14:05:11.795Z",
      "metadata": {},
      "next_step": {
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        "dialog_node": "Validação utilidade resposta"
      },
      "conditions": "#Altera_cod_municipio && intents[0].confidence > 0.80",
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      "dialog_node": "node_1_1520603919061",
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    },
    {
      "type": "standard",
      "title": "NFE - Nota ICSM zerado",
      "output": {
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          "values": [
            "<div><p>Se o<strong> ICMS est&aacute; zerado</strong> &eacute; porque os produtos com c&oacute;digos tribut&aacute;rios diferentes de <strong>030</strong> e <strong>060</strong> s&atilde;o alterados para <strong>041</strong>, devido ao <strong>Simples Nacional</strong> conforme <strong>nota t&eacute;cnica 2009/004 da Sefaz</strong>.</p> <p>Caso sua empresa <strong>n&atilde;o</strong> seja optante pelo <strong>Simples Nacional</strong>, verifique se no <strong>cadastro do produto</strong> est&atilde;o destacadas <strong>al&iacute;quota e base de ICMS</strong>.</p></div>"
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          "selection_policy": "sequential"
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      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
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    {
      "type": "standard",
      "title": "Conta_Contabil",
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        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/8378/mod_page/content/2/chamado%2035080_03.mp4\"/>"
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      "parent": null,
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      "created": "2018-05-09T16:44:04.452Z",
      "updated": "2018-05-09T16:53:25.355Z",
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    {
      "type": "standard",
      "title": "NFE - Gerar Caixa",
      "output": {
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          "values": [
            "<div><p>Caso a nota fiscal n&atilde;o gerou caixa e deveria gerar, realize os seguintes passos:&nbsp;</p> <ol> <li><strong>Acesse</strong> o <strong>Tipo de Opera&ccedil;&atilde;o</strong> utilizado durante e emiss&atilde;o da nota fiscal: <strong>Cadastros &gt; Tipos de Opera&ccedil;&atilde;o</strong></li> <li><strong>Consulta</strong> ou <strong>Pesquise</strong> o <strong>Tipo de Opera&ccedil;&atilde;o</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>Altera&ccedil;&atilde;o</strong></li> <li>O sistema<strong> solicitar&aacute; uma senha para Altera&ccedil;&atilde;o</strong></li> <li>Somente os usu&aacute;rios <strong>Gerente poder&aacute; alterar o Tipo de Opera&ccedil;&atilde;o</strong></li> <li><strong>Clique</strong> na aba <strong>Integra&ccedil;&atilde;o</strong></li> <li><strong>Verifique</strong> se o par&acirc;metro <strong>Integra&ccedil;&atilde;o com o caixa est&aacute; marcado para Sempre Integra</strong></li> <li>Caso <strong>n&atilde;o esteja</strong>, <strong>marque Sempre Integra</strong></li> <li><strong>Clique</strong> no bot&atilde;o <strong>OK</strong></li> <li><strong>Cancela</strong> a <strong>nota fiscal</strong></li> <li>Na pr&oacute;pria Tela de Digital/Emiss&atilde;o de Nota Fiscal <strong>Pesquise</strong> ou<strong> Consulta</strong> o pedido</li> <li><strong>Emite</strong> a <strong>nota fiscal</strong> novamente</li>   </ol><img src=\"/imagens/Gerar Caixa NF.png\"></div>"
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      "type": "standard",
      "title": "ECF - Caixa Livre",
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        "text": {
          "values": [
            "<div> <p>Essa mensagem informa para o operador de caixa que o sistema est&aacute; totalmente <strong>dispon&iacute;vel</strong> para lan&ccedil;ar a venda e emitir o <strong>Cupom Fiscal</strong>, a <strong>NFC-e</strong> ou o <strong>SAT.</strong></p> </div>"
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    {
      "type": "standard",
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          "values": [
            "<div align=\"justify\"><strong>Rejei&ccedil;&atilde;o: </strong><strong>420 </strong><strong>- Cancelamento para NF-e j&aacute; cancelada</strong>\n<p align=\"justify\"><strong>O que significa?</strong></p>\n<p align=\"justify\">Ao tentar realizar o cancelamento de uma nota que j&aacute; se encontra cancelada na SEFAZ, o sistema retornar&aacute; a seguinte mensagem: 420 - Cancelamento para NF-e j&aacute; cancelada.</p>\n<p align=\"justify\"><strong>O que fazer?</strong></p>\n<p align=\"justify\">Esta situa&ccedil;&atilde;o ir&aacute; ocorrer quando por exemplo, o usu&aacute;rio solicitar o cancelamento de uma nota e por inconsist&ecirc;ncia de comunica&ccedil;&atilde;o ele n&atilde;o obter retorno deste cancelamento e tentar cancelar novamente.</p>\n<p align=\"justify\">Antes de cancelar uma nota fiscal eletr&ocirc;nica, &eacute; necess&aacute;rio validar a situa&ccedil;&atilde;o que a mesma se encontra na SEFAZ para que n&atilde;o tente cancelar uma nota que j&aacute; est&aacute; cancelada.</p>\n<p align=\"justify\">&nbsp;</div>"
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      "parent": null,
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      "created": "2018-04-11T19:34:47.709Z",
      "updated": "2018-04-11T20:38:56.674Z",
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    },
    {
      "type": "standard",
      "title": "Cadastrar_email_contatos_filiais",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\"><strong>&nbsp;E-mail n&atilde;o cadastrado no envio de XML</strong>\n<p style=\"text-align: justify;\">&nbsp;</p>\n<p style=\"text-align: justify;\">No sistema Resulth &eacute; poss&iacute;vel enviar os XML&rsquo;s das notas emitidas para os contatos cadastrados no cadastro de filial. Normalmente, utiliza-se esta funcionalidade para enviar os XML&rsquo;s das notas emitidas para a contabilidade.</p>\n<p style=\"text-align: justify;\">Ao tentar enviar os XML&rsquo;s para a contabilidade e aparecer a mensagem de e-mail n&atilde;o cadastrado no envio do XML, &eacute; necess&aacute;rio realizar ao cadastro do contato.</p>\n<p style=\"text-align: justify;\">Para cadastrar o e-mail no cadastro de filial, basta acessar a rotina &ldquo;<strong>Cadastros &rarr; Filiais &rarr; Filiais</strong>&rdquo; e clicar em <strong>Altera&ccedil;&atilde;o</strong>.</p>\n<p style=\"text-align: justify;\">Clique no bot&atilde;o de &nbsp;<strong>@</strong> verde do lado inferior direito (imagem) e clique em <strong>Inclus&atilde;o</strong>. Informe os dados da contabilidade e salve. Reinicie o sistema.</p>\n<p style=\"text-align: justify;\"><img src=\"/imagens/email_contatos_filiais.png\" /></p>\n</div>"
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      "created": "2018-06-01T19:38:28.102Z",
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    {
      "type": "standard",
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          "values": [
            "<div>\n<p><strong>Rejei&ccedil;&atilde;o: 228 - Data de Emiss&atilde;o muito atrasada</strong><br /><br /><strong>O que significa?</strong><br />A data ou hor&aacute;rio do computador que voc&ecirc; est&aacute; tentando emitir a NFe est&atilde;o muito atrasados em rela&ccedil;&atilde;o ao hor&aacute;rio do servidor da sefaz (atraso maior que 30 dias)</p>\n<p><strong>O que fazer?</strong><br />A data e hor&aacute;rio da sua maquina e da maquina que est&aacute; o banco de dados da ATS devem ser atualizados, ficando na mesma hora que o servidor da sefaz</p>\n<p><em><strong>Observa&ccedil;&atilde;o:</strong></em>&nbsp;No site abaixo &eacute; poss&iacute;vel ver a hora legal brasileira</p>\n<p><a title=\"Hora legal brasileira\" href=\"http://pcdsh01.on.br/HoraLegalBrasileira.php\">http://pcdsh01.on.br/HoraLegalBrasileira.php</a></p>\n</div>"
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      "parent": null,
      "context": null,
      "created": "2018-02-26T16:46:26.720Z",
      "updated": "2018-02-26T16:47:33.321Z",
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    {
      "type": "standard",
      "title": "Atualiza_estoque",
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          "values": [
            "<p style=\"text-align: justify;\">Para que o estoque do meu produto seja atualizado &eacute; necess&aacute;rio que seja feito uma movimenta&ccedil;&atilde;o fiscal deste produto, utilizando a entrada de nota ou invent&aacute;rio para dar entrada da mercadoria ou emiss&atilde;o de notas ou cupons fiscais para realizar a sa&iacute;da do produto.</p> <p style=\"text-align: justify;\">Caso esteja dando entrada de nota ou realizando a venda de uma mercadoria e mesmo assim o seu estoque n&atilde;o est&aacute; atualizando &eacute; necess&aacute;rio verificar o cadastro do tipo de opera&ccedil;&atilde;o que est&aacute; sendo utilizado na a&ccedil;&atilde;o realizada.</p> <p style=\"text-align: justify;\">Para identificar a opera&ccedil;&atilde;o utilizada, verifique na tela de emiss&atilde;o de nota o campo &ldquo;Tipo de Opera&ccedil;&atilde;o&rdquo; como mostra a imagem.&nbsp;<img src=\"/imagens/ESTOQUE_01.png\" /></p> <p style=\"text-align: justify;\">E na entrada de mercadoria o campo &ldquo;Opera&ccedil;&atilde;o&rdquo;.&nbsp;<img src=\"/imagens/ESTOQUE_02.png\" /></p> <p style=\"text-align: justify;\">Ap&oacute;s identificar o tipo de opera&ccedil;&atilde;o, acesse o cadastro de Tipos de opera&ccedil;&atilde;o, dispon&iacute;vel em <strong>Cadastros -&gt; Tipos de opera&ccedil;&atilde;o</strong>.</p> <p style=\"text-align: justify;\">Na guia &ldquo;Complementos&rdquo; do cadastro da opera&ccedil;&atilde;o, verifique se a op&ccedil;&atilde;o &ldquo;Atualiza Estoque&rdquo; est&aacute; marcada.</p> <p style=\"text-align: justify;\">Para que seu estoque atualize, esta op&ccedil;&atilde;o no tipo de opera&ccedil;&atilde;o deve estar marcada.&nbsp;<img src=\"/imagens/ESTOQUE_03.png\" /></p>"
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          "selection_policy": "sequential"
        }
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      "parent": null,
      "context": null,
      "created": "2018-09-03T20:14:08.480Z",
      "updated": "2018-09-03T20:15:12.981Z",
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    {
      "type": "standard",
      "title": "Bloquear_produto",
      "output": {
        "text": {
          "values": [
            "<div><strong>Como bloquear um produto</strong>\n<p>&nbsp;</p>\n<p>Quando o item ainda aparece dispon&iacute;vel nas vendas mesmo n&atilde;o contendo no estoque ou ent&atilde;o quando para de ser comercializado na empresa, &eacute; necess&aacute;rio desativar o produto para n&atilde;o ter conflitos. Para desativar um item, acesse o cadastro do produto e marque &ldquo;Desativado&rdquo; que se localiza abaixo do campo &ldquo;c&oacute;d grupo&rdquo;. O processo para bloqueio &eacute; o mesmo.</p>\n<p><img src=\"/imagens/BLOQUEAR_PRODUTO.jpg\" /></p>\n<p align=\"justify\"><strong>OBs.:</strong>&nbsp;<strong>N&atilde;o</strong> &eacute; poss&iacute;vel desativar e/ou bloquear v&aacute;rios itens de uma vez, pois previne que o procedimento seja feito por engano em itens que n&atilde;o deveriam ser desativados.</p>\n<p class=\"Standard\" style=\"text-align: justify; text-justify: inter-ideograph; line-height: 150%;\">Em caso de descontinua&ccedil;&atilde;o da comercializa&ccedil;&atilde;o do produto, desative-o ao inv&eacute;s de exclu&iacute;-lo, pois pode haver v&aacute;rias inconsist&ecirc;ncias no banco de dados.</p>\n</div>"
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          "selection_policy": "sequential"
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      "parent": null,
      "context": null,
      "created": "2018-05-18T20:11:11.723Z",
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    {
      "type": "standard",
      "title": "Login: Usuário é web",
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          "values": [
            "<b> Olá, $nome_usuario! </b>Estou vendo aqui que você é usuário do Resulth Web. Por favor, informe qual é a sua dúvida que vou direcioná-lo para o suporte técnico."
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      "parent": null,
      "context": null,
      "created": "2018-02-15T14:02:29.581Z",
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      "conditions": "#login_cliente_web",
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    {
      "type": "standard",
      "title": "Cadastro_cobrador",
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        "text": {
          "values": [
            "Confira esse vídeo que preparamos para você:<video ats-universidade=\"/9332/mod_label/intro/cad_cobrador.mp4\"/>"
          ],
          "selection_policy": "sequential"
        }
      },
      "parent": null,
      "context": null,
      "created": "2018-03-19T19:43:09.090Z",
      "updated": "2018-03-23T18:59:21.978Z",
      "metadata": {},
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      "conditions": "#Cadastro_cobrador && intents[0].confidence > 0.80",
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    {
      "type": "standard",
      "title": "Rejeicao_328",
      "output": {
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          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\">\n<p align=\"justify\"><strong>Rejei&ccedil;&atilde;o: </strong><strong>32</strong><strong>8</strong> <strong>- CFOP de </strong><strong>devolu&ccedil;&atilde;o</strong><strong> de mercadoria para NF-e que </strong><strong>n&atilde;o</strong><strong> tem finalidade de </strong><strong>devolu&ccedil;&atilde;o</strong><strong> de mercadoria.</strong></p>\n<p align=\"justify\"><strong>O que significa?</strong></p>\n<p align=\"justify\">Quando o usu&aacute;rio emitir uma nota utilizando um CFOP de devolu&ccedil;&atilde;o para uma opera&ccedil;&atilde;o que n&atilde;o tem esta finalidade o sistema retornar&aacute; a seguinte mensagem de rejei&ccedil;&atilde;o: Rejei&ccedil;&atilde;o: 328 - CFOP de devolu&ccedil;&atilde;o de mercadoria para NF-e que n&atilde;o tem finalidade de devolu&ccedil;&atilde;o de mercadoria.</p>\n<p align=\"justify\"><strong>O que fazer?</strong></p>\n<p align=\"justify\">Caso a nota que esteja emitindo n&atilde;o seja uma nota de devolu&ccedil;&atilde;o, &eacute; necess&aacute;rio que altere a opera&ccedil;&atilde;o utilizada para uma opera&ccedil;&atilde;o que contenha o CFOP correto.</p>\n<p align=\"justify\">Em caso de d&uacute;vidas sobre qual CFOP utilizar, entre em contato com sua contabilidade, solicite a informa&ccedil;&atilde;o correta e se a opera&ccedil;&atilde;o com o CFOP indicado pela contabilidade n&atilde;o estiver cadastrada no sistema, ser&aacute; necess&aacute;rio cadastrar o tipo de opera&ccedil;&atilde;o e somente depois, utiliz&aacute;-lo na emiss&atilde;o da nota.</p>\n</div>"
          ],
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        }
      },
      "parent": null,
      "context": null,
      "created": "2018-04-11T19:26:21.858Z",
      "updated": "2018-04-11T19:34:03.511Z",
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    {
      "type": "standard",
      "title": "NFE - Emissão de Nota Série D",
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          "values": [
            "<div><p>Para realizar uma <strong>emiss&atilde;o de</strong> <strong>nota s&eacute;rie D</strong>, siga os seguintes passos:</p> <ol> <li>O sistema permite lan&ccedil;ar nota s&eacute;rie D em duas rotinas</li> <li>Acesse: Movimentos &ndash; Livros &ndash; Lan&ccedil;amento de notas fiscais emitidas</li> <li>Antes de informar a s&eacute;rie informe Tipo de Opera&ccedil;&atilde;o, N&ordm; Nota, Cliente</li> <li>No campo S&eacute;rie informe a letra &ldquo;D&rdquo;</li> <li>Clique no bot&atilde;o Confirmar</li> <li>Informe os produtos</li> <li>Clique no bot&atilde;o Confirmar</li> <li>Outra op&ccedil;&atilde;o para lan&ccedil;ar s&eacute;rie &ldquo;D&rdquo; acesse: NF-e &ndash; Digita&ccedil;&atilde;o/Emiss&atilde;o de NF-e</li> <li>Informe Tipo de Opera&ccedil;&atilde;o, Cliente, Vendedor e os Produtos</li> <li>Clique no bot&atilde;o Faturar</li> <li>Na op&ccedil;&atilde;o Tipo de Nota marque a op&ccedil;&atilde;o S&eacute;rie D</li> </ol> <p>Clique em &ldquo;OK&rdquo; para confirmar a opera&ccedil;&atilde;o.</p><img src=\"/imagens/como gerar nota serie D_1.png\"></br><img src=\"/imagens/como gerar nota serie D_2.png\"></div>"
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      "parent": null,
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      "created": "2018-02-15T14:02:29.581Z",
      "updated": "2018-02-15T14:02:29.581Z",
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      "conditions": "#nota_serie_d && intents[0].confidence > 0.80",
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      "dialog_node": "NFE - Emissão de Nota Série D",
      "previous_sibling": "NFE - Informar Lote"
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    {
      "type": "standard",
      "title": "Rejeicao_266",
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          "values": [
            "<div><p><strong>Rejei&ccedil;&atilde;o: 266 - S&eacute;rie utilizada n&atilde;o permitida no webservice</strong></p>\n<p><br /><strong>O que significa?</strong><br />Durante a emiss&atilde;o da NF-e normal(nota fiscal eletr&ocirc;nica) foi usada uma numera&ccedil;&atilde;o de s&eacute;rie diferente do intervalo entre 1 e 889</p>\n<p><strong>O que fazer?</strong><br />Corrigir junto as configura&ccedil;&otilde;es da NF-e a s&eacute;rie correta que deve ser utilizada</p>\n<p><em><strong>Observa&ccedil;&atilde;o:</strong></em>&nbsp;Sempre consulte sua contabilidade quando for mexer em dados fiscais.</p></div>"
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        }
      },
      "parent": null,
      "context": null,
      "created": "2018-02-26T16:57:45.158Z",
      "updated": "2018-02-26T16:58:46.120Z",
      "metadata": {},
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          "values": [
            "<div><p>Nesse caso, a comunica&ccedil;&atilde;o com a receita pode estar fora do ar, por isso, disponibilizamos no sistema Resulth a emiss&atilde;o da nota fiscal em conting&ecirc;ncia. <br /> Para consultar a disponibilidade dos servidores da SEFAZ acesse: <a href=\"https://www.nfe.fazenda.gov.br/portal/disponibilidade\">https://www.nfe.fazenda.gov.br/portal/disponibilidade</a></p> <p>Abaixo v&iacute;deo demonstrando como emitir a nota fiscal em contig&ecirc;ncia:</p>   <p></div><video ats-universidade=\"5452/mod_label/intro/4_nf_contingencia.mp4\" /></p>"
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      "type": "standard",
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            "<p>Você deseja realizar o fechamento de que maneira? <button>Fechamento Simples somente com Leitura X</button><button>Fechamento Completo com financeiro</button>"
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            "<div><strong>Identificar o n&uacute;mero do pedido na nota</strong></p> <p>&nbsp;</p> <p>Para realizar o cancelamento de uma nota fiscal, &eacute; necess&aacute;rio na tela de cancelamento, informar o n&uacute;mero do pedido relacionado a esta nota.</p> <p>Para identificar o n&uacute;mero deste pedido &eacute; muito simples.</p> <p><strong>1.</strong> Acesse a tela de digita&ccedil;&atilde;o e emiss&atilde;o de nf-e.</p> <p><strong>2.</strong> Realize uma pesquisa da nota do sistema. Caso tenha o n&uacute;mero da nota em m&atilde;os, basta consultar a nota.</p> <p><strong>3.</strong> Com a nota aberta, localize o campo n&uacute;mero do pedido, conforme mostra a figura abaixo.</p> <p><img src=\"/imagens/num_pedido.png\" /></p>  <p><strong>4.</strong> O n&uacute;mero contido neste campo &eacute; o c&oacute;digo do pedido que voc&ecirc; dever&aacute; informar na tela de cancelamento de nota.</div>"
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      "context": null,
      "created": "2018-07-23T20:01:44.873Z",
      "updated": "2018-07-23T20:02:32.797Z",
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    },
    {
      "type": "standard",
      "title": "REC - Estorno Pre Datado",
      "output": {
        "text": {
          "values": [
            "<div>\n<p>Para estornar documentos feitos na Liquida&ccedil;&atilde;o com Pr&eacute;-Datados a Receber realize os seguintes passos:</p>\n<ol>\n<li>Acesse: <strong>Movimentos &ndash; Contas a Receber &ndash; Outras Liquida&ccedil;&otilde;es Contas a Receber &ndash; Liquida&ccedil;&atilde;o com Pr&eacute;-Datados a Recebe</strong>r</li>\n<li><strong>Clique</strong> no bot&atilde;o <strong>Estornar</strong></li>\n<li><strong>Tecle ENTER</strong> para <strong>filtrar</strong> por <strong>Per&iacute;odo</strong> ou <strong>Cliente</strong></li>\n<li>Informe o per&iacute;odo da liquida&ccedil;&atilde;o no campo <strong>Per&iacute;odo de.</strong></li>\n<li>Caso n&atilde;o <strong>lembre</strong> do <strong>per&iacute;odo</strong>, <strong>tecle TAB</strong> para pular o campo</li>\n<li><strong>Tecle ENTER</strong> para <strong>pesquisar</strong> por <strong>cliente</strong></li>\n<li>Ap&oacute;s pesquisar o <strong>cliente</strong> clique em <strong>OK</strong> para <strong>exibir</strong> os <strong>documentos liquidados</strong></li>\n<li><strong>Selecione</strong> o documento que deseja estornar e <strong>clique</strong> em <strong>OK</strong></li>\n<li><strong>Clique</strong> no bot&atilde;o <strong>Buscar</strong></li>\n<li><strong>Clique</strong> no bot&atilde;o <strong>Estornar</strong></li>\n<li>Ser&aacute; exibido uma mensagem solicitando a<strong> confirma&ccedil;&atilde;o</strong> do <strong>Estorno</strong></li>\n<li><strong>Clique</strong> em <strong>SIM</strong> para estornar o documento</li>\n</olimg src=\"/imagens></Estorno pre datado.png\">\n</div>"
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      "type": "standard",
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            "<div align=\"justify\"><strong>Rejei&ccedil;&atilde;o: 501 &ndash; Prazo de cancelamento superior ao previsto na Legisla&ccedil;&atilde;o</strong>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Ao tentar realizar o cancelamento de uma nota que foi emitida a mais de 24 horas, ser&aacute; retornado a rejei&ccedil;&atilde;o 501 &ndash; Prazo de cancelamento superior ao previsto na legisla&ccedil;&atilde;o.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">O prazo para cancelamento da NF-e via sistema &eacute; de at&eacute; 24h ap&oacute;s a emiss&atilde;o da nota. Passado o prazo entre em contato com sua contabilidade para que esta possa lhe orientar como realizar o cancelamento extempor&acirc;neo da nota.</p>\n</div>"
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      },
      "parent": null,
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      "created": "2018-03-20T20:22:21.622Z",
      "updated": "2018-03-20T20:26:20.574Z",
      "metadata": {},
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    },
    {
      "type": "standard",
      "title": "Rejeicao_260",
      "output": {
        "text": {
          "values": [
            "<div style=\"text-align: justify;\" align=\"justify\"><strong>Rejei&ccedil;&atilde;o: </strong><strong>2</strong><strong>60</strong><strong> - IE da consulta inv&aacute;lida</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que significa?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">Quando realizado uma consulta ao servidor da SEFAZ e as informa&ccedil;&otilde;es contenham inscri&ccedil;&atilde;o estadual , &eacute; realizado uma valida&ccedil;&atilde;o desta informa&ccedil;&atilde;o e caso a I.E. seja inv&aacute;lida, ocorre a rejei&ccedil;&atilde;o 260 de IE da consulta inv&aacute;lida.</p>\n<p style=\"text-align: justify;\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p style=\"text-align: justify;\" align=\"justify\">&Eacute; necess&aacute;rio que seja corrigido nos dados do emitente ou cliente a informa&ccedil;&atilde;o de Inscri&ccedil;&atilde;o Estadual, consultando no site do SINTEGRA o n&uacute;mero de IE correto.</div>"
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      "parent": null,
      "context": null,
      "created": "2018-04-17T19:36:03.945Z",
      "updated": "2018-04-17T19:38:14.529Z",
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    {
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      "title": "CFOP",
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        "text": {
          "values": [
            "<p>O que deseja cadastrar: <button>Tipo de Operação</button><button>CFOP</button>"
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        }
      },
      "parent": null,
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      "created": "2018-03-01T11:24:23.105Z",
      "updated": "2018-03-01T11:25:58.074Z",
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    {
      "type": "standard",
      "title": "Rejeicao_224",
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          "values": [
            "<div class=\"western\" align=\"justify\"><strong>R</strong><strong>ejei&ccedil;&atilde;o</strong><strong>: </strong><strong>2</strong><strong>24</strong><strong> - A faixa inicial &eacute; maior que a faixa final</strong></p>\n<p class=\"western\" align=\"justify\"><strong>O que significa?</strong></p>\n<p class=\"western\" align=\"justify\">Ao tentar inutilizar uma faixa de n&uacute;mero de nota e o n&uacute;mero inicial for maior que o n&uacute;mero final, ser&aacute; retornado a mensagem: Rejei&ccedil;&atilde;o 224 &ndash; A faixa inicial &eacute; maior que a faixa final.</p>\n<p class=\"western\" align=\"justify\"><strong>O que fazer?</strong></p>\n<p class=\"western\" align=\"justify\">Para inutilizar uma faixa de n&uacute;mero de nota &eacute; necess&aacute;rio que o n&uacute;mero inicial seja sempre menor ou igual ao n&uacute;mero final. Basta corrigir o intervalo de n&uacute;mero informado e a rejei&ccedil;&atilde;o n&atilde;o ocorrer&aacute; novamente.</div>"
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      "created": "2018-04-10T20:11:21.923Z",
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            "<div><strong>Informar frete no PDV</strong>\n<p style=\"text-align: justify;\">Para informar o frete a ser cobrado no pedido &eacute; muito simples.</p>\n<p style=\"text-align: justify;\">Ap&oacute;s digitar todo o pedido, antes de faturar acione a tecla &ldquo;<strong>F9 Desc./Frete</strong>&rdquo; ou utilize o atalho pressionando a tecla F9 do seu teclado.</p>\n<img src=\"/imagens/FRETE_PDV.jpg\" />\n<p style=\"text-align: justify;\">Ap&oacute;s inserir o frete, clique em <strong>OK</strong> e continue o processo de faturamento do pedido.</p>\n</div>"
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      "created": "2018-04-26T19:06:17.110Z",
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